Lemo Hotel Serpong

Hotels
Preferred Partner
8.3
/10
Very Good
3,624 reviews

What Guests Say About Their Stay

Staff Friendliness (48)
Accessibility (36)
Bedroom (36)
Distance To City Center (35)

G***t

10.0
/ 10
Staying here started out of ignorance and accident, but ended with happiness because it turned out the hotel provided comfort in terms of service, price, atmosphere, cleanliness, and delicious food, making me feel at home, thank God.
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H***i

9.7
/ 10
The hotel is strategic, clean, fragrant, kids friendly, the staff is friendly and helpful.
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hadi s.

9.7
/ 10
The breakfast is very satisfying, clean rooms just perfect for a holiday.
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Wahyudi

8.8
/ 10
Adem, quiet, the view is okay.
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Ana

8.5
/ 10
Nice room with a window with a village view. Nice breakfast. Nice services.
In the Area
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Jalan Raya Legok Kelapa Dua Serpong, Serpong, Tangerang Selatan, Banten, Indonesia, 15810

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Lemo Hotel Serpong is a good choice when you are visiting Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Lemo Hotel Serpong

Jalan Raya Legok Kelapa Dua Serpong, Serpong, Tangerang Selatan, Banten, Indonesia, 15810
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Location


Staying at Lemo Hotel Serpong is a good choice when you are visiting Serpong.

About Lemo Hotel Serpong

From business event to corporate gathering, Lemo Hotel Serpong provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Lemo Hotel Serpong is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Lemo Hotel Serpong, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Lemo Hotel Serpong.

If you plan to have a long-term stay, staying at Lemo Hotel Serpong is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Are you a shopaholic? Staying at Lemo Hotel Serpong will surely spoil you for numerous shopping centers nearby.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Lemo Hotel Serpong.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Lemo Hotel Serpong exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Lemo Hotel Serpong is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Lemo Hotel Serpong is the right place to stay.

All facilities in Lemo Hotel Serpong

Bar, Cafe and Lounge Lemo Hotel Serpong
Bar, Cafe and Lounge
Swimming Pool Lemo Hotel Serpong
Swimming Pool
Functional Hall Lemo Hotel Serpong
Functional Hall
Common Space Lemo Hotel Serpong
Common Space
Lobby Lemo Hotel Serpong
Lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Things to Do

  • Outdoor pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Business Facilities

  • Conference room

Accommodation Policy & General Information in Lemo Hotel Serpong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please be informed that smoking is strictly prohibited in all room types. We appreciate your cooperation and understanding.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lemo Hotel Serpong
55
Number of floors in Lemo Hotel Serpong
6
Another facilities in Lemo Hotel Serpong
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Lemo Hotel Serpong

What are available facilities at Lemo Hotel Serpong?
There are top facilites at Lemo Hotel Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Lemo Hotel Serpong?
The standard check-in time at Lemo Hotel Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Lemo Hotel Serpong provide breakfast?
Yes, Lemo Hotel Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Lemo Hotel Serpong?
Lemo Hotel Serpong is a 3.0-star hotel.
How many floors does Lemo Hotel Serpong have?
Lemo Hotel Serpong has 6 floors.
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More Reviews from Other Guests in Lemo Hotel Serpong

Overall Ratings & Reviews Lemo Hotel Serpong

Traveloka (3,616)
Other sources (8)
8.4
Very Good
From 3,616 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.3

Service and Facilites

8.4

People often mention about Lemo Hotel Serpong
All
Staff Friendliness (33)
Accessibility (24)
Hotel Area (24)
Ambiance (23)
Bedroom (23)
Distance to City Center (22)
Room Space (22)
Taste (22)
Family Friendly (18)
Wifi (18)
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Traveler Reviews Lemo Hotel Serpong

Number of reviews per page
20
40
Customer reviews
Profile Picture
Rizky E. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Homey, very comfortable there...
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Accommodation's Reply
06 May 2026
Dear Mr. Rizki E.S., Thank you for choosing Hotel Lemo for your stay and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially the comfortable and welcoming atmosphere. Our commitment to excellent service and attention to detail is paramount. Hotel Lemo strives to provide a warm and family-like environment. We look forward to welcoming you back to Hotel Lemo soon so we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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g***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
It's not suitable for a staycation, as there's no entertainment other than a swimming pool and chess. It's best to have all the facilities, like the fitness center, karaoke, etc., available every day, rather than waiting for Saturday.
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Accommodation's Reply
15 Apr 2026
Dear g*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the limited and unavailable entertainment facilities. We apologize for any inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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S***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Everything is okay, just pay attention to the bathroom which is still dirty.
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Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. S*i, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the unclean bathroom. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Y***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
Needs improvement in the variety and taste of the food.
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Accommodation's Reply
09 Apr 2026
Dear Ms./Mrs. Y*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the variety and taste of the food. We apologize for any inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service, and attention to detail, which are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the location is very comfortable, and the breakfast menu is quite tasty and satisfying. The view from the top floor is truly satisfying and a feast for the eyes, especially at sunset.
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Ms./Mrs. A*h, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially the friendly staff, the comfortable location, the breakfast menu that met your needs, and the beautiful views from the top floor, particularly at sunset. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We hope to welcome you back to Hotel Lemo again soon so that we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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Hamzah R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
just cheese, no drama-drama. recommended.
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Accommodation's Reply
30 Mar 2026
Dear Mr. Hamzah R., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We hope to welcome you back to Hotel Lemo soon so that we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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V***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Please improve the receptionist. I don't know his name, but he's a guy. He needs to be careful how he speaks.
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1 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. Vee*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the unfriendly staff. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Damayani s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 18 week(s) ago
lighting is poor, bathroom cleanliness is poor, TVs in 2 rooms are broken (all have lines)... the employees are friendly and nice....
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3 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. Damayani S., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We sincerely apologize that your experience at Hotel Lemo did not meet your expectations, especially regarding (insufficient lighting, poor room cleanliness, broken televisions in 2 rooms (with wires in all rooms)). We apologize for this inconvenience. The information you provided is very valuable and we have forwarded it to the relevant team for immediate follow-up and resolution to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will have the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
Fast response and friendly staff. Strategic location.
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2 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Guest, thank you for choosing Remo Hotel. We sincerely appreciate you taking the time to share your experience with us. We are delighted to hear that you had a comfortable and enjoyable stay at Remo Hotel. Providing the best service and attentive attention is our top priority. Remo Hotel strives to create a warm and comfortable family-like atmosphere. We look forward to welcoming you back to Remo Hotel and creating many more precious memories together. Sincerely, Hotel Management
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Dian S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
Because they got a promotional price, I think they were able to get a pretty good deal. Overall, it's good. However, the location seems a bit lacking. I'll probably book RO next time. Thank you.
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Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. Dien S., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We hope to welcome you back to Hotel Lemo soon so that we can create more memorable and happy moments together. Sincerely, - Hotel Manager
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
The hotel is not very sophisticated, I booked but my name was not in the system.
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1 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Mr./Ms. R*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the booking name not being recorded in the system. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team to take immediate action to resolve the issue and prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
It's fun, the staff are friendly and the food is delicious.
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3 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Mr./Ms. G*t, Thank you for choosing Hotel Lemo for your stay and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We look forward to welcoming you back to Hotel Lemo soon so we can create even more memorable and joyful moments together. Sincerely, - Hotel Manager
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W***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 28 week(s) ago
food menu is not varied. not tasty
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3 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. W*i, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the *lack of variety and poor taste of the food*. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service, and attention to detail as our top priority. We hope you will have the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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basuki r.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
the place is on the main road which is incredibly congested in the afternoon and morning, all the staff are friendly, the check in process is easy and fast, just prepare cash for the deposit, the room is normal, the first time I stayed I got a closed view, but its ok, the AC is cold, the wifi is ok but the TV broadcast is lacking, it feels old school where almost all hotels have used Android TV and Netflix for entertainment, there is no wardrobe, only a place to hang clothes outside, the bathroom is clean, the hot water is good, the main door has no security latch, the rest is quite good and comfortable.
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2 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. Basuki R., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We sincerely apologize that your stay at Hotel Lemo did not meet your expectations, particularly regarding the lack of television programs and the fact that the TV did not support Android TV, the absence of a wardrobe in the room, and the main door of the room lacking a security lock. We apologize for the inconvenience caused. Your feedback is valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo strives to provide a warm and welcoming family atmosphere, the best service, and attention to detail, which are our top priorities. We hope you will have the opportunity to welcome you back to Hotel Lemo soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Fitri M.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 29 week(s) ago
The hot water is not optimal, sometimes it turns off, you have to wait a long time to get warm.
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1 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Mr. Fitri M., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the inconsistent and sometimes off-peak hot water, resulting in long waits for the water to heat up. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to ensure that such an incident does not happen again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will have the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 30 week(s) ago
The room smells, it's stuffy... and the breakfast seems to be monitored, the staff seems afraid that guests will eat too much, even though the menu is just ordinary, just the same, no variety... the taste is also very ordinary
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2 people find it helpful
Accommodation's Reply
10 Oct 2025
Thank you for taking the time to leave a review. We apologize for any inconvenience you experienced with your room and breakfast experience. Your feedback regarding menu variety and staff service will be taken seriously for future evaluation and improvement. We are committed to enhancing our service quality to provide an even better experience on your next visit. Rian Adi Saputra. Digital Marketing
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A***u
icon-Transit
Transit
icon-origin-TRAVELOKA
9.0
/10
Reviewed 31 week(s) ago
The food is delicious, but I think the toilet in the room is not well lit
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2 people find it helpful
Accommodation's Reply
08 Oct 2025
Thank you for your review and appreciation of our food. We apologize for the inconvenience regarding the lighting in the bathroom. This feedback is very valuable and we will follow up on it to improve guest comfort in the future. We look forward to welcoming you back for an even better experience.
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Saskia A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
Nice, comfortable, clean, and friendly staff. Unfortunately, the playground area is hot. Even though it's a children's play area,
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Accommodation's Reply
08 Oct 2025
Thank you, Ms. Saskia, for your review and appreciation of our comfort, cleanliness, and friendly staff. We also appreciate your feedback regarding the hot playground area. We will address this to improve the comfort of the children's play area. We look forward to welcoming you back for an even more enjoyable experience. Rian Adi Saputra. Digital Marketing
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Andi S.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 33 week(s) ago
it's quiet and the hotel is far back
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Thank you, Mr. Andi, for your review. We understand the hotel's slightly inland location may feel remote, but this also provides a more peaceful and comfortable atmosphere for guests. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit. Rian Adi Saputra. Digital Marketing
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A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
It's okay, but there are a lot of mosquitoes. Complete facilities.
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Accommodation's Reply
01 Oct 2025
Thank you for your review. 🙏 We're glad to hear that you found our facilities complete. We apologize for any inconvenience caused by the mosquitoes. This feedback is very important and we will address it immediately to ensure a more comfortable stay. We look forward to welcoming you back. 😊. Rian Adi Saputra. Digital Marketing
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Lemo Hotel Serpong

Traveloka (3,616)
Other sources (8)
8.4
Very Good
From 3,616 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.3

Service and Facilites

8.4

People often mention about Lemo Hotel Serpong
All
Staff Friendliness (33)
Accessibility (24)
Hotel Area (24)
Ambiance (23)
Bedroom (23)
Distance to City Center (22)
Room Space (22)
Taste (22)
Family Friendly (18)
Wifi (18)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Lemo Hotel Serpong

Number of reviews per page
20
40
Customer reviews
Profile Picture
Rizky E. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Homey, very comfortable there...
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Accommodation's Reply
06 May 2026
Dear Mr. Rizki E.S., Thank you for choosing Hotel Lemo for your stay and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially the comfortable and welcoming atmosphere. Our commitment to excellent service and attention to detail is paramount. Hotel Lemo strives to provide a warm and family-like environment. We look forward to welcoming you back to Hotel Lemo soon so we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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g***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
It's not suitable for a staycation, as there's no entertainment other than a swimming pool and chess. It's best to have all the facilities, like the fitness center, karaoke, etc., available every day, rather than waiting for Saturday.
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Accommodation's Reply
15 Apr 2026
Dear g*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the limited and unavailable entertainment facilities. We apologize for any inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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S***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Everything is okay, just pay attention to the bathroom which is still dirty.
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Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. S*i, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the unclean bathroom. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Y***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
Needs improvement in the variety and taste of the food.
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Accommodation's Reply
09 Apr 2026
Dear Ms./Mrs. Y*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the variety and taste of the food. We apologize for any inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service, and attention to detail, which are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the location is very comfortable, and the breakfast menu is quite tasty and satisfying. The view from the top floor is truly satisfying and a feast for the eyes, especially at sunset.
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Ms./Mrs. A*h, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo, especially the friendly staff, the comfortable location, the breakfast menu that met your needs, and the beautiful views from the top floor, particularly at sunset. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We hope to welcome you back to Hotel Lemo again soon so that we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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Hamzah R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
just cheese, no drama-drama. recommended.
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Accommodation's Reply
30 Mar 2026
Dear Mr. Hamzah R., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We hope to welcome you back to Hotel Lemo soon so that we can create more memorable and enjoyable moments together. Sincerely, - Hotel Manager
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V***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Please improve the receptionist. I don't know his name, but he's a guy. He needs to be careful how he speaks.
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1 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. Vee*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the unfriendly staff. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Damayani s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 18 week(s) ago
lighting is poor, bathroom cleanliness is poor, TVs in 2 rooms are broken (all have lines)... the employees are friendly and nice....
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3 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. Damayani S., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We sincerely apologize that your experience at Hotel Lemo did not meet your expectations, especially regarding (insufficient lighting, poor room cleanliness, broken televisions in 2 rooms (with wires in all rooms)). We apologize for this inconvenience. The information you provided is very valuable and we have forwarded it to the relevant team for immediate follow-up and resolution to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will have the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
Fast response and friendly staff. Strategic location.
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2 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Guest, thank you for choosing Remo Hotel. We sincerely appreciate you taking the time to share your experience with us. We are delighted to hear that you had a comfortable and enjoyable stay at Remo Hotel. Providing the best service and attentive attention is our top priority. Remo Hotel strives to create a warm and comfortable family-like atmosphere. We look forward to welcoming you back to Remo Hotel and creating many more precious memories together. Sincerely, Hotel Management
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Dian S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
Because they got a promotional price, I think they were able to get a pretty good deal. Overall, it's good. However, the location seems a bit lacking. I'll probably book RO next time. Thank you.
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Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. Dien S., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We hope to welcome you back to Hotel Lemo soon so that we can create more memorable and happy moments together. Sincerely, - Hotel Manager
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
The hotel is not very sophisticated, I booked but my name was not in the system.
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1 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Mr./Ms. R*a, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the booking name not being recorded in the system. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team to take immediate action to resolve the issue and prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will give us the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
It's fun, the staff are friendly and the food is delicious.
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3 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Mr./Ms. G*t, Thank you for choosing Hotel Lemo for your stay and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hotel Lemo. Providing the best service and attention to detail is our top priority. Hotel Lemo strives to create a warm and welcoming family atmosphere. We look forward to welcoming you back to Hotel Lemo soon so we can create even more memorable and joyful moments together. Sincerely, - Hotel Manager
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W***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 28 week(s) ago
food menu is not varied. not tasty
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3 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. W*i, Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the *lack of variety and poor taste of the food*. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service, and attention to detail as our top priority. We hope you will have the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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basuki r.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
the place is on the main road which is incredibly congested in the afternoon and morning, all the staff are friendly, the check in process is easy and fast, just prepare cash for the deposit, the room is normal, the first time I stayed I got a closed view, but its ok, the AC is cold, the wifi is ok but the TV broadcast is lacking, it feels old school where almost all hotels have used Android TV and Netflix for entertainment, there is no wardrobe, only a place to hang clothes outside, the bathroom is clean, the hot water is good, the main door has no security latch, the rest is quite good and comfortable.
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2 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Ms./Mrs. Basuki R., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We sincerely apologize that your stay at Hotel Lemo did not meet your expectations, particularly regarding the lack of television programs and the fact that the TV did not support Android TV, the absence of a wardrobe in the room, and the main door of the room lacking a security lock. We apologize for the inconvenience caused. Your feedback is valuable and we have forwarded it to the relevant team for immediate action to prevent such incidents from happening again. Hotel Lemo strives to provide a warm and welcoming family atmosphere, the best service, and attention to detail, which are our top priorities. We hope you will have the opportunity to welcome you back to Hotel Lemo soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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Fitri M.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 29 week(s) ago
The hot water is not optimal, sometimes it turns off, you have to wait a long time to get warm.
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1 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Mr. Fitri M., Thank you for choosing Hotel Lemo for your stay and thank you for taking the time to share your experience with us. We are very sorry that your stay at Hotel Lemo did not meet your expectations, especially regarding the inconsistent and sometimes off-peak hot water, resulting in long waits for the water to heat up. We apologize for the inconvenience caused. Your feedback is very valuable and we have forwarded it to the relevant team for immediate action to ensure that such an incident does not happen again. Hotel Lemo is committed to providing a warm and welcoming family atmosphere, the best service and attention to detail are our top priorities. We hope you will have the opportunity to welcome you back to Hotel Lemo again soon so that we can create more memorable moments and new experiences together. Sincerely, - Hotel Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 30 week(s) ago
The room smells, it's stuffy... and the breakfast seems to be monitored, the staff seems afraid that guests will eat too much, even though the menu is just ordinary, just the same, no variety... the taste is also very ordinary
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2 people find it helpful
Accommodation's Reply
10 Oct 2025
Thank you for taking the time to leave a review. We apologize for any inconvenience you experienced with your room and breakfast experience. Your feedback regarding menu variety and staff service will be taken seriously for future evaluation and improvement. We are committed to enhancing our service quality to provide an even better experience on your next visit. Rian Adi Saputra. Digital Marketing
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A***u
icon-Transit
Transit
icon-origin-TRAVELOKA
9.0
/10
Reviewed 31 week(s) ago
The food is delicious, but I think the toilet in the room is not well lit
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2 people find it helpful
Accommodation's Reply
08 Oct 2025
Thank you for your review and appreciation of our food. We apologize for the inconvenience regarding the lighting in the bathroom. This feedback is very valuable and we will follow up on it to improve guest comfort in the future. We look forward to welcoming you back for an even better experience.
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Saskia A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
Nice, comfortable, clean, and friendly staff. Unfortunately, the playground area is hot. Even though it's a children's play area,
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Accommodation's Reply
08 Oct 2025
Thank you, Ms. Saskia, for your review and appreciation of our comfort, cleanliness, and friendly staff. We also appreciate your feedback regarding the hot playground area. We will address this to improve the comfort of the children's play area. We look forward to welcoming you back for an even more enjoyable experience. Rian Adi Saputra. Digital Marketing
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Andi S.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 33 week(s) ago
it's quiet and the hotel is far back
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Thank you, Mr. Andi, for your review. We understand the hotel's slightly inland location may feel remote, but this also provides a more peaceful and comfortable atmosphere for guests. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit. Rian Adi Saputra. Digital Marketing
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A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
It's okay, but there are a lot of mosquitoes. Complete facilities.
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Accommodation's Reply
01 Oct 2025
Thank you for your review. 🙏 We're glad to hear that you found our facilities complete. We apologize for any inconvenience caused by the mosquitoes. This feedback is very important and we will address it immediately to ensure a more comfortable stay. We look forward to welcoming you back. 😊. Rian Adi Saputra. Digital Marketing
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