Luminor Hotel Palembang By WH

Hotels
Preferred Partner
9.0
/10
Exceptional
1,184 reviews

What Guests Say About Their Stay

Distance To City Center (192)
Staff Friendliness (186)
Bedroom (164)
Room Space (157)

Mira A.

10.0
/ 10
Great, got what I ordered. The room was comfortable, and Mr. Marcel's service was kind and polite.
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Rivaldo J. L.

10.0
/ 10
Great. I enjoyed staying here with my family. Mr. Marcel provided excellent service.
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N***o

10.0
/ 10
One of the favorite hotels with spacious, comfortable rooms and friendly staff.
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Jamilatul M.

10.0
/ 10
The hotel is nice. The view is beautiful. Mr. Marcel's service is also friendly. Thank you, sir.
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Risman A.

10.0
/ 10
The room was clean, and the staff was excellent. A special mention to Mr. Marcel at the reception. Thank you, sir.
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In the Area
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Jl. Jend. Sudirman No.1111A, Sungai Pangeran, Kec. Ilir Tim. I, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30128

Main Facilities

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AC
Restaurant
Parking
WiFi
note: hotel was previously named Hotel Mauve Luminor Hotel Palembang By WH is located in area / city Ilir Timur I. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Luminor Hotel Palembang By WH

Jl. Jend. Sudirman No.1111A, Sungai Pangeran, Kec. Ilir Tim. I, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30128
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Lobby Luminor Hotel Palembang By WH
Lobby 2 Luminor Hotel Palembang By WH

Discover More About Luminor Hotel Palembang By WH

note: hotel was previously named Hotel Mauve

Location


Luminor Hotel Palembang By WH is located in area / city Ilir Timur I.

About Luminor Hotel Palembang By WH

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Luminor Hotel Palembang By WH provides a pleasant accommodation for your stay.

From business event to corporate gathering, Luminor Hotel Palembang By WH provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Luminor Hotel Palembang By WH, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Luminor Hotel Palembang By WH exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Luminor Hotel Palembang By WH is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Luminor Hotel Palembang By WH.

All facilities in Luminor Hotel Palembang By WH

Bar, Cafe and Lounge Luminor Hotel Palembang By WH
Bar, Cafe and Lounge
Functional Hall Luminor Hotel Palembang By WH
Functional Hall
Common Space Luminor Hotel Palembang By WH
Common Space
Lobby Luminor Hotel Palembang By WH
Lobby
Exterior Luminor Hotel Palembang By WH
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • In-room safe
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour security
  • Laundry service
  • Luggage storage

Connectivity

  • LAN Internet
  • Free WiFi
  • WiFi in public area (surcharge)

Things to Do

  • Massage
  • Spa

Food and Drinks

  • Bar

Transportation

  • Valet parking

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Luminor Hotel Palembang By WH

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00

General Information

Popular Facilities
AC, Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 14:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Luminor Hotel Palembang By WH
72
Number of floors in Luminor Hotel Palembang By WH
7
Another facilities in Luminor Hotel Palembang By WH
Coffee shop, Breakfast restaurant, Dinner restaurant, Safety deposit box, WiFi in public area

Frequently asked question in Luminor Hotel Palembang By WH

What are available facilities at Luminor Hotel Palembang By WH?
There are top facilites at Luminor Hotel Palembang By WH such as AC, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Luminor Hotel Palembang By WH?
The standard check-in time at Luminor Hotel Palembang By WH is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00
Does Luminor Hotel Palembang By WH provide breakfast?
Yes, Luminor Hotel Palembang By WH provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Luminor Hotel Palembang By WH?
Luminor Hotel Palembang By WH is a 4.0-star hotel.
How many floors does Luminor Hotel Palembang By WH have?
Luminor Hotel Palembang By WH has 7 floors.
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More Reviews from Other Guests in Luminor Hotel Palembang By WH

9.0
Exceptional
From 1,184 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

9.2

Service and Facilites

8.9

People often mention about Luminor Hotel Palembang By WH
All
Staff Friendliness (123)
Bedroom (119)
Distance to City Center (116)
Ambiance (112)
Bathroom (106)
Taste (99)
Variety (98)
Room Space (97)
Accessibility (92)
Hotel Area (91)
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Traveler Reviews Luminor Hotel Palembang By WH

Number of reviews per page
20
40
Customer reviews
Rezki P. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The service is friendly, the rooms are comfortable with a vintage feel.
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Accommodation's Reply
09 Jul 2026
Dear Mr. Rezki P.P., With our deepest respect, Luminor Palembang Hotel managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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Ejak N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Great, the room is nice. Mr. Marcel's service is good.
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Accommodation's Reply
10 Jul 2026
Dear Mr. Ajak N., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Ahmad l. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
All hotels in Palembang are fully booked. However, there are still some available, and the receptionist, Mr. Marcel, is excellent.
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Accommodation's Reply
08 Jul 2026
Dear Mr. Ahmad I.P., Sincerely, Luminor Palembang Hotel managed by Waringin Hospitality would like to express our gratitude for your stay at Luminor Palembang and for sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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Mira A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Great, got what I ordered. The room was comfortable, and Mr. Marcel's service was kind and polite.
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Accommodation's Reply
08 Jul 2026
Dear Ms. Mira A., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 day(s) ago
In general, the hotel is recommended. Therefore, some items such as internet access, bath towels, and air conditioning should receive special attention from the hotel management.
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Accommodation's Reply
08 Jul 2026
Dear Mr. R***i, Warmest Greetings from Luminor Hotel Palembang, Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and for sharing your experience during your time with us. We are delighted to hear that you had an exceptional experience with the services provided by Luminor Hotel Palembang. We will continue to maintain and further improve the quality of our services. We would greatly appreciate it if you would kindly recommend Luminor Hotel Palembang to your family and colleagues. We look forward to warmly welcoming you back to Luminor Hotel Palembang, Managed by Waringin Hospitality. Best regards, Rima Bachtiar General Manager
Yetti R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The hotel staff was very friendly, and the staff were always ready to assist with parking. The food was delicious, and the rooms were clean and beautiful. The hotel's strategic location is conveniently close to Palembang's famous culinary scene, within walking distance of Martabak Har Simpang Sekip and other popular culinary spots. I will definitely stay at this hotel again. Thank you.
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Accommodation's Reply
06 Jul 2026
Dear Mr. Yetti R., This is a message from Luminor Palembang Hotel, managed by Waringin Hospitality. We would like to thank you for staying at Luminor Palembang Hotel and for sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Rivaldo J. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great. I enjoyed staying here with my family. Mr. Marcel provided excellent service.
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Accommodation's Reply
02 Jul 2026
Dear Mr. Rivaldo J.L., Sincerely, Luminor Palembang Hotel managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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R***n
icon-origin-TRAVELOKA
6.6
/10
Reviewed 2 week(s) ago
The room wasn't provided as requested in the app, the internet quality was very poor, and the room felt old and poorly maintained. The hotel's location and price were the only positives.
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Accommodation's Reply
03 Jul 2026
Dear Mr. R*n, On behalf of the management of Luminer Palembang Hotel, we would like to thank you for choosing to stay at Luminer Palembang Hotel. Regarding your review, Luminer Palembang Hotel apologizes for the inconvenience caused by your stay not meeting your expectations. We will prioritize improving our services. On behalf of the management of Luminer Palembang Hotel, we also appreciate your positive review. This feedback will motivate our team to provide the best possible service to all our guests. We hope to welcome you back to Luminer Palembang Hotel again. Sincerely, Rima Bakhtier, General Manager
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i***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly service and clean rooms.
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Accommodation's Reply
27 Jun 2026
Dear Mr. I*n, Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, would like to thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 3 week(s) ago
The room was poorly lit. It smelled damp. The sheets were unusable, as the white had turned gray. The bathtub was cracked and leaking. Our planned three-night stay was canceled.
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Accommodation's Reply
25 Jun 2026
Dear Valued Guest, On behalf of the management of Luminor Palembang Hotel, we thank you for choosing to stay at Luminor Palembang Hotel. Regarding your review, Luminor Palembang Hotel apologizes for any inconvenience you experienced during your stay that did not meet your expectations. We will prioritize improving our services to better serve all our guests. On behalf of the management of Luminor Palembang Hotel, we also appreciate your positive review of our hotel. This feedback motivates our team to provide the best possible service to all our guests. We hope to welcome you back to Luminor Palembang Hotel again. Sincerely, Rima Bakhtier, General Manager
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Veronica A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good service, thank you Mas Emon & Mbak Dini.
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Accommodation's Reply
25 Jun 2026
Dear Ms. Veronica A.S., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Dwi K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable stay here, and nice recommendation.
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Accommodation's Reply
25 Jun 2026
Dear Mr/Mrs. Dwi K. Warmest Greetings from Luminor Hotel Palembang, Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and for sharing your experience during your time with us. We are delighted to hear that you had an exceptional experience with the services provided by Luminor Hotel Palembang. We will continue to maintain and further improve the quality of our services. We would greatly appreciate it if you would kindly recommend Luminor Hotel Palembang to your family and colleagues. We look forward to warmly welcoming you back to Luminor Hotel Palembang, Managed by Waringin Hospitality. Best regards, Rima Bachtiar General Manager
Rekno D.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
A comfortable and clean hotel also close to the mosque.
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Accommodation's Reply
25 Jun 2026
Dear Mr. Rechno D., This is a brief message from Luminor Palembang, managed by Waringin Hospitality. Thank you for choosing Luminor Palembang as your accommodation and for taking the time to share your experience with us. We are delighted to hear that you had a wonderful experience, especially with the service from our staff. This motivates us to maintain and improve the quality of our service for the comfort of all our guests. We sincerely hope you will recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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H***H
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
If I go to Palembang, I want to come here again.
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Accommodation's Reply
20 Jun 2026
Dear Mr./Mr. H*H, This is a message from Luminor Palembang, managed by Waringin Hospitality. We would like to thank you for staying at Luminor Palembang and for sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of service at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang, managed by Waringin Hospitality, again soon. Sincerely, Rima Bakhtier, General Manager
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N***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
One of the favorite hotels with spacious, comfortable rooms and friendly staff.
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1 people find it helpful
Accommodation's Reply
20 Jun 2026
Dear Mr. Noh, Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, would like to express our gratitude for your stay at Luminor Palembang and for sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Jamilatul M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is nice. The view is beautiful. Mr. Marcel's service is also friendly. Thank you, sir.
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Accommodation's Reply
25 Jun 2026
Dear Mr. Jamilatul M., Sincerely, Luminer Palembang Hotel, managed by Waringin Hospitality, Thank you for choosing Luminer Palembang Hotel as your accommodation and thank you for taking the time to share your experience with us. We are delighted to hear that you had a wonderful experience, especially with the service from our staff. This motivates us to maintain and improve the quality of our service for the comfort of all our guests. We sincerely hope you will recommend Luminer Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminer Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Risman A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room was clean, and the staff was excellent. A special mention to Mr. Marcel at the reception. Thank you, sir.
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Accommodation's Reply
20 Jun 2026
Dear Mr. Risman A., This is a message from Luminor Palembang, managed by Waringin Hospitality. We would like to thank you for staying at Luminor Palembang and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of service at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang, managed by Waringin Hospitality, again soon. Sincerely, Rima Bakhtier, General Manager
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Bayu D. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good service by Mr. Marcel, I got a nice room and a view of the city.
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Accommodation's Reply
20 Jun 2026
Dear Mr. Bayu Dee, Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Rapel R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
In my opinion, the hotel's location is strategic. The staff are all friendly. The only downside is the parking, as it's on the side of the road and has limited access. I'm afraid of being attacked, that's the only downside.
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Accommodation's Reply
20 Jun 2026
Dear Mr. Rappel R., Sincerely, From Luminor Palembang Hotel managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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Ahmad R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good service, thank you Mr. Emon.
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Accommodation's Reply
20 Jun 2026
Dear Mr. Ahmad R., Sincerely, Luminor Palembang Hotel managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,184 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

9.2

Service and Facilites

8.9

People often mention about Luminor Hotel Palembang By WH
All
Staff Friendliness (123)
Bedroom (119)
Distance to City Center (116)
Ambiance (112)
Bathroom (106)
Taste (99)
Variety (98)
Room Space (97)
Accessibility (92)
Hotel Area (91)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Luminor Hotel Palembang By WH

Number of reviews per page
20
40
Customer reviews
Rezki P. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The service is friendly, the rooms are comfortable with a vintage feel.
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Accommodation's Reply
09 Jul 2026
Dear Mr. Rezki P.P., With our deepest respect, Luminor Palembang Hotel managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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Ejak N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Great, the room is nice. Mr. Marcel's service is good.
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Accommodation's Reply
10 Jul 2026
Dear Mr. Ajak N., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Ahmad l. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
All hotels in Palembang are fully booked. However, there are still some available, and the receptionist, Mr. Marcel, is excellent.
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Accommodation's Reply
08 Jul 2026
Dear Mr. Ahmad I.P., Sincerely, Luminor Palembang Hotel managed by Waringin Hospitality would like to express our gratitude for your stay at Luminor Palembang and for sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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Mira A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Great, got what I ordered. The room was comfortable, and Mr. Marcel's service was kind and polite.
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Accommodation's Reply
08 Jul 2026
Dear Ms. Mira A., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 day(s) ago
In general, the hotel is recommended. Therefore, some items such as internet access, bath towels, and air conditioning should receive special attention from the hotel management.
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Accommodation's Reply
08 Jul 2026
Dear Mr. R***i, Warmest Greetings from Luminor Hotel Palembang, Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and for sharing your experience during your time with us. We are delighted to hear that you had an exceptional experience with the services provided by Luminor Hotel Palembang. We will continue to maintain and further improve the quality of our services. We would greatly appreciate it if you would kindly recommend Luminor Hotel Palembang to your family and colleagues. We look forward to warmly welcoming you back to Luminor Hotel Palembang, Managed by Waringin Hospitality. Best regards, Rima Bachtiar General Manager
Yetti R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The hotel staff was very friendly, and the staff were always ready to assist with parking. The food was delicious, and the rooms were clean and beautiful. The hotel's strategic location is conveniently close to Palembang's famous culinary scene, within walking distance of Martabak Har Simpang Sekip and other popular culinary spots. I will definitely stay at this hotel again. Thank you.
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Accommodation's Reply
06 Jul 2026
Dear Mr. Yetti R., This is a message from Luminor Palembang Hotel, managed by Waringin Hospitality. We would like to thank you for staying at Luminor Palembang Hotel and for sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Rivaldo J. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great. I enjoyed staying here with my family. Mr. Marcel provided excellent service.
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Accommodation's Reply
02 Jul 2026
Dear Mr. Rivaldo J.L., Sincerely, Luminor Palembang Hotel managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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R***n
icon-origin-TRAVELOKA
6.6
/10
Reviewed 2 week(s) ago
The room wasn't provided as requested in the app, the internet quality was very poor, and the room felt old and poorly maintained. The hotel's location and price were the only positives.
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Accommodation's Reply
03 Jul 2026
Dear Mr. R*n, On behalf of the management of Luminer Palembang Hotel, we would like to thank you for choosing to stay at Luminer Palembang Hotel. Regarding your review, Luminer Palembang Hotel apologizes for the inconvenience caused by your stay not meeting your expectations. We will prioritize improving our services. On behalf of the management of Luminer Palembang Hotel, we also appreciate your positive review. This feedback will motivate our team to provide the best possible service to all our guests. We hope to welcome you back to Luminer Palembang Hotel again. Sincerely, Rima Bakhtier, General Manager
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i***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly service and clean rooms.
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Accommodation's Reply
27 Jun 2026
Dear Mr. I*n, Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, would like to thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 3 week(s) ago
The room was poorly lit. It smelled damp. The sheets were unusable, as the white had turned gray. The bathtub was cracked and leaking. Our planned three-night stay was canceled.
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Accommodation's Reply
25 Jun 2026
Dear Valued Guest, On behalf of the management of Luminor Palembang Hotel, we thank you for choosing to stay at Luminor Palembang Hotel. Regarding your review, Luminor Palembang Hotel apologizes for any inconvenience you experienced during your stay that did not meet your expectations. We will prioritize improving our services to better serve all our guests. On behalf of the management of Luminor Palembang Hotel, we also appreciate your positive review of our hotel. This feedback motivates our team to provide the best possible service to all our guests. We hope to welcome you back to Luminor Palembang Hotel again. Sincerely, Rima Bakhtier, General Manager
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Veronica A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good service, thank you Mas Emon & Mbak Dini.
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Accommodation's Reply
25 Jun 2026
Dear Ms. Veronica A.S., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Dwi K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable stay here, and nice recommendation.
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Accommodation's Reply
25 Jun 2026
Dear Mr/Mrs. Dwi K. Warmest Greetings from Luminor Hotel Palembang, Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and for sharing your experience during your time with us. We are delighted to hear that you had an exceptional experience with the services provided by Luminor Hotel Palembang. We will continue to maintain and further improve the quality of our services. We would greatly appreciate it if you would kindly recommend Luminor Hotel Palembang to your family and colleagues. We look forward to warmly welcoming you back to Luminor Hotel Palembang, Managed by Waringin Hospitality. Best regards, Rima Bachtiar General Manager
Rekno D.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
A comfortable and clean hotel also close to the mosque.
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Accommodation's Reply
25 Jun 2026
Dear Mr. Rechno D., This is a brief message from Luminor Palembang, managed by Waringin Hospitality. Thank you for choosing Luminor Palembang as your accommodation and for taking the time to share your experience with us. We are delighted to hear that you had a wonderful experience, especially with the service from our staff. This motivates us to maintain and improve the quality of our service for the comfort of all our guests. We sincerely hope you will recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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H***H
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
If I go to Palembang, I want to come here again.
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Accommodation's Reply
20 Jun 2026
Dear Mr./Mr. H*H, This is a message from Luminor Palembang, managed by Waringin Hospitality. We would like to thank you for staying at Luminor Palembang and for sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of service at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang, managed by Waringin Hospitality, again soon. Sincerely, Rima Bakhtier, General Manager
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N***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
One of the favorite hotels with spacious, comfortable rooms and friendly staff.
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1 people find it helpful
Accommodation's Reply
20 Jun 2026
Dear Mr. Noh, Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, would like to express our gratitude for your stay at Luminor Palembang and for sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Jamilatul M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is nice. The view is beautiful. Mr. Marcel's service is also friendly. Thank you, sir.
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Accommodation's Reply
25 Jun 2026
Dear Mr. Jamilatul M., Sincerely, Luminer Palembang Hotel, managed by Waringin Hospitality, Thank you for choosing Luminer Palembang Hotel as your accommodation and thank you for taking the time to share your experience with us. We are delighted to hear that you had a wonderful experience, especially with the service from our staff. This motivates us to maintain and improve the quality of our service for the comfort of all our guests. We sincerely hope you will recommend Luminer Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminer Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Risman A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room was clean, and the staff was excellent. A special mention to Mr. Marcel at the reception. Thank you, sir.
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Accommodation's Reply
20 Jun 2026
Dear Mr. Risman A., This is a message from Luminor Palembang, managed by Waringin Hospitality. We would like to thank you for staying at Luminor Palembang and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of service at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang, managed by Waringin Hospitality, again soon. Sincerely, Rima Bakhtier, General Manager
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Bayu D. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good service by Mr. Marcel, I got a nice room and a view of the city.
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Accommodation's Reply
20 Jun 2026
Dear Mr. Bayu Dee, Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Rapel R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
In my opinion, the hotel's location is strategic. The staff are all friendly. The only downside is the parking, as it's on the side of the road and has limited access. I'm afraid of being attacked, that's the only downside.
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Accommodation's Reply
20 Jun 2026
Dear Mr. Rappel R., Sincerely, From Luminor Palembang Hotel managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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Ahmad R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good service, thank you Mr. Emon.
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Accommodation's Reply
20 Jun 2026
Dear Mr. Ahmad R., Sincerely, Luminor Palembang Hotel managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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