Does Onyx Hotel & Villa provide parking?

Yes, Onyx Hotel & Villa provides parking. Please confirm details directly with the hotel.

Does Onyx Hotel & Villa have a swimming pool?

Yes, a swimming pool is available at Onyx Hotel & Villa.

What do past guests say about Onyx Hotel & Villa?

Onyx Hotel & Villa is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Onyx Hotel & Villa

Name: Onyx Hotel & Villa
Address: Citra Onyx, Jl. Kijo Sari Jl. Mekar Sari, RT.10/RW.02, Tj. Uban Sel., Kec. Bintan Utara, Bintan Utara, Bintan, Kepulauan Riau, Indonesia, 29152, Citra Onyx, Jl. Kijo Sari Jl. Mekar Sari, RT.10/RW.02, Tj. Uban Sel., Kec. Bintan Utara, Kepulauan Riau, 29152, Indonesia
Rating: 8.9

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8.9

/10

Very Good

91 reviews

What Guests Say About Their Stay

Ester K.

8.5

/ 10

The staff is super friendly and the atmosphere of staying at Onyx Hotel is also very comfortable and pleasant.

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R***y

9.7

/ 10

Stayed at Onyx Hotel & Villa Bintan and honestly, it's the best place around Tanjung Uban. The room was comfy and clean, and the room service was super affordable—plus the food tasted great! Totally worth it. Would definitely stay here again.

In the Area

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Citra Onyx, Jl. Kijo Sari Jl. Mekar Sari, RT.10/RW.02, Tj. Uban Sel., Kec. Bintan Utara, Bintan Utara, Bintan, Kepulauan Riau, Indonesia, 29152

Main Facilities

This accommodation offers:

Outdoor pool

Bar

Swimming pool

Restaurant

Luggage storage

Elevator

Family room

Garden

Laundry

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Staying at Onyx Hotel & Villa is a good choice when you are visiting North Bintan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Onyx Hotel & Villa

Citra Onyx, Jl. Kijo Sari Jl. Mekar Sari, RT.10/RW.02, Tj. Uban Sel., Kec. Bintan Utara, Bintan Utara, Bintan, Kepulauan Riau, Indonesia, 29152

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Discover More About Onyx Hotel & Villa

Location
Staying at Onyx Hotel & Villa is a good choice when you are visiting North Bintan.

About Onyx Hotel & Villa

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Onyx Hotel & Villa provides a pleasant accommodation for your stay.

From business event to corporate gathering, Onyx Hotel & Villa provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Onyx Hotel & Villa, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Onyx Hotel & Villa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Onyx Hotel & Villa.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Onyx Hotel & Villa exclusively for you.

Onyx Hotel & Villa is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Onyx Hotel & Villa is the right place to stay.

All facilities in Onyx Hotel & Villa

Facility

Outdoor pool

Swimming pool

Bar, Cafe and Lounge

Swimming Pool

Functional Hall

Lobby

Exterior

Transportation

Area shuttle
Bus/truck parking
Secure parking
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)

Food and Drinks

A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Brunch
Cafe
Dining area
Set menu dinner
Set menu lunch
Snacks
Snack bar

Things to Do

Garden
Outdoor pool
Pool sun loungers
TV lounge

Connectivity

WiFi (surcharge)
WiFi in public area (surcharge)

General

AC
Banquet
Family room
Heater
Swimming pool
Rooftop terrace
Smoking area
Terrace

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Safety deposit box

Shuttle Service

Ferry terminal shuttle

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Limited hours room service
Luggage storage
Porter
Tours

Business Facilities

Business center
Business facilities
Meeting facilities
Photocopier
Printer
Projector

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Kitchenette
Refrigerator
Shower
TV

Nearby Facilities

ATM/Banking
Laundry

Accommodation Policy & General Information in Onyx Hotel & Villa

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Onyx Hotel & Villa	30
Number of floors in Onyx Hotel & Villa	3
Another facilities in Onyx Hotel & Villa	Area shuttle, Bus/truck parking, Secure parking, Shopping center shuttle (surcharge), Theme park shuttle (surcharge)

Frequently asked question in Onyx Hotel & Villa

What is normal check-in & check-out time at Onyx Hotel & Villa?

The standard check-in time at Onyx Hotel & Villa is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Onyx Hotel & Villa provide breakfast?

Yes, Onyx Hotel & Villa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Onyx Hotel & Villa?

Onyx Hotel & Villa is a 3.0-star hotel.

How many floors does Onyx Hotel & Villa have?

Onyx Hotel & Villa has 3 floors.

How many rooms are available at Onyx Hotel & Villa?

Onyx Hotel & Villa has 30 rooms in total.

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More Reviews from Other Guests in Onyx Hotel & Villa

Overall Ratings & Reviews Onyx Hotel & Villa

Traveloka (91)

8.9

Very Good

From 91 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

8.7

Service and Facilites

8.8

People often mention about Onyx Hotel & Villa

All

Distance to City Center (6)

Family Friendly (5)

Staff Friendliness (5)

Ambiance (5)

Accessibility (4)

Wifi (4)

Room Space (4)

Bedroom (4)

Hotel Area (4)

Surroundings (3)

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Traveler Reviews Onyx Hotel & Villa

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Customer reviews

M***A

Staycation

8.5

/10

Reviewed 2 week(s) ago

The hotel is not too far from the city center, which is convenient. However, the road leading to the hotel is very narrow. When two cars come from opposite directions, one of them has to stop or slow down to let the other pass. The road condition is also quite poor, with many potholes, making it feel more like driving through a plantation or rural area. At night, the road is very poorly lit, which can be quite challenging and uncomfortable. The breakfast options are also limited and need to be ordered in advance. On the positive side, the cleanliness, comfort, friendliness, and overall service are very good. The staff are welcoming, and overall I would still recommend this hotel. However, please pay more attention to the facilities and amenities. For example, the empty water gallon in the dispenser should be checked and replaced promptly.

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Ester K.

Staycation

8.5

/10

Reviewed 6 week(s) ago

The staff is super friendly and the atmosphere of staying at Onyx Hotel is also very comfortable and pleasant.

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R***a

Staycation

9.7

/10

Reviewed 18 week(s) ago

Very memorable stay here.

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R***a

Staycation

9.7

/10

Reviewed 18 week(s) ago

Very effective staycation here

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R***a

Staycation

9.7

/10

Reviewed 18 week(s) ago

Very memorable stay at this hotel with family

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indah s.

9.1

/10

Reviewed 23 week(s) ago

The hotel staff is friendly. So far, the environment is clean, but the swimming pool is dirty, so it's a shame you can't swim.

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N***a

Staycation

8.2

/10

Reviewed 23 week(s) ago

Very cool. I recommend it.

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S***i

Staycation

10.0

/10

Reviewed 24 week(s) ago

The hotel staff is very friendly, the hotel is also clean, the sanitary equipment is not complete.

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N***i

Transit

9.7

/10

Reviewed 25 week(s) ago

It's very comfortable to stay here, those who want to stay in the TJ Uban area must choose Onyx..

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C***y

Leisure

9.1

/10

Reviewed 25 week(s) ago

Everything is perfect, it's close, only 2 minutes to Treasure Bay, and it's strategic, behind it there's a minimarket and lots of places to eat, and the best part is you can watch YouTube.

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R***y

Leisure

8.5

/10

Reviewed 30 week(s) ago

Good service and facilities.. Location is not too far from the city center

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Rindi S.

Leisure

10.0

/10

Reviewed 31 week(s) ago

I swear this hotel is really good, very, very satisfying

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Verified Traveler

8.5

/10

Reviewed 31 week(s) ago

The rooms are big and comfortable, come with a closet and a mini safe. No mini bars though. The amenities are just enough; however, the soap dispensers were empty when we arrived, and we had to request a top-up. Location is good for us, but finding the road into the hotel was a bit difficult as the road is small, and there’s no signage to show the direction to the hotel. We had one small incident where the staff accidentally booked our room for 1 night instead of 2, and they asked us to switch rooms on the 2nd night, which we feel was inappropriate as the mistake was done by the staff. We did complain, and they decided not to push us to change rooms. Otherwise, we had a pleasant stay and would book again. We hope that the areas that are lacking could be improved the next time we visit.

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w***y

8.8

/10

Reviewed 31 week(s) ago

Overall, it's OK. Only two points for Onyx management: 1. There's sometimes an unpleasant odor coming from the restrooms. 2. The swimming pool facilities are poorly maintained, with very dirty water.

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Verified Traveler

8.5

/10

Reviewed 34 week(s) ago

We chose to stay in a Villa. It is cozy and spacious. What surprises me is the good food with a good price.

1 people find it helpful

Hansen a.

Transit

9.4

/10

Reviewed 36 week(s) ago

The best hotel in Uban. Comfortable location, delicious breakfast, and a reasonable price with excellent room and breakfast amenities. I've stayed here more than twice and will stay again.

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A***s

6.4

/10

Reviewed 40 week(s) ago

Service / service especially in the facility section is very lacking. I stayed and booked a villa type that already has a private pool, but when I checked in the pool in our villa unit was not ready, the water was dirty, it could not be used even until the next morning there were still staff who were busy cleaning the pool so we could not use the pool facilities until we checked out the next day, it's useless to provide facilities but can't be used. Even though it was included in the price we paid when booking. As a guest who has booked only knows and wants the facilities provided and offered to be ready when the guest has checked in, for any obstacles or problems it is the hotel's responsibility so the hotel should think about and provide a solution so that the guest is comfortable and not disappointed 😢 . When we were informed that our villa pool was dirty and we complained, the staff explained it with an unfriendly tone and facial expression that tended to be curt 👎. Because we complained, we were only given a small fruit platter (containing only watermelon, papaya, and pineapple, and the pineapple was really sour 😭). Another thing was, when we checked in, the bathroom smelled so bad that we kept spraying it with water freshener (even though we'd just arrived and hadn't used it yet). It was very disappointing. Even though we booked the highest room type in the hotel 😢😢😢😢😢 This is my very first experience staying in this hotel, and I'll never come back there again 👎👎👎

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1 people find it helpful

r***a

Leisure

9.1

/10

Reviewed 43 week(s) ago

Riced is to dried & tomyam seafood over cooked. Overall good

2 people find it helpful

I***s

8.5

/10

Reviewed 55 week(s) ago

Safe, peaceful, smooth business trips.

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1 people find it helpful

N***l

Leisure

10.0

/10

Reviewed 57 week(s) ago

It's really exciting here because it's really that comfortable, the best, really

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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