What is normal check-in & check-out time at Panbil Residence Serviced Apartment?

The standard check-in time at Panbil Residence Serviced Apartment is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Panbil Residence Serviced Apartment provide breakfast?

Yes, Panbil Residence Serviced Apartment provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Panbil Residence Serviced Apartment?

Panbil Residence Serviced Apartment is a 4.0-star hotel.

How many floors does Panbil Residence Serviced Apartment have?

Panbil Residence Serviced Apartment has 11 floors.

How many rooms are available at Panbil Residence Serviced Apartment?

Panbil Residence Serviced Apartment has 242 rooms in total.

Does Panbil Residence Serviced Apartment have a swimming pool?

Yes, a swimming pool is available at Panbil Residence Serviced Apartment.

What do past guests say about Panbil Residence Serviced Apartment?

Panbil Residence Serviced Apartment is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

Panbil Residence Serviced Apartment

Name: Panbil Residence Serviced Apartment
Address: Jalan Ahmad Yani, Muka Kuning, Sei Beduk, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29433, Jalan Ahmad Yani, Muka Kuning, Sei Beduk, Kepulauan Riau, 29433, Indonesia
Rating: 8.5

Apartments

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8.5

/10

Very Good

1,341 reviews

What Guests Say About Their Stay

Mery W.

9.7

/ 10

So good! The staff are all very friendly and the location is very strategic, super comfortable to stay here.

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Jeorje T.

9.4

/ 10

I stayed in a studio apartment that was clean and comfortable. Although I didn’t try the breakfast, the hotel’s convenient location near shopping areas made it easy to find food. The complimentary transport service was a great bonus and helped me save on travel costs.

Hui R.

10.0

/ 10

Highly recommended! All the staff are so friendly and accommodating, best service ever! The spa at L2 was great, too.

V***e

9.7

/ 10

Have stayed at Panbil Apartment twice. Always satisfying. Definitely recommended. The room is big, the facilities are good and the breakfast menu is varied. If I go to Batam, I will definitely stay at Panbil again.

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A***a

9.7

/ 10

Suitable for family gatherings, bedrooms clean and spacey. The toilets are clean. My kids enjoyed the swimming pool. The breakfast is best because a variety of cuisines are provided. I'll come back again in the near future if the price is still affordable.

In the Area

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Jalan Ahmad Yani, Muka Kuning, Sei Beduk, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29433

Main Facilities

What's around Panbil Residence Serviced Apartment

Jalan Ahmad Yani, Muka Kuning, Sei Beduk, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29433

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Discover More About Panbil Residence Serviced Apartment

General Information

Panbil Residence Serviced Apartment is a 4-star apartments that has been welcoming guests since 2017. It was previously known as Panbil Residence Apartement. The accommodation went through a renovation in 2017. Panbil Residence Serviced Apartment is part of Independent under Independent. There are 242 rooms spread across 11 floors.

Location

Located at Jalan Ahmad Yani, Muka Kuning, Sei Beduk in Batam, Indonesia. Those looking to explore will find Sentosa Merlion, OUB Ojol Batam, and Simpang Melcem nearby.

Facilities & Amenities

Panbil Residence Serviced Apartment has Outdoor pool, Poolside bar, Children pool, Swimming pool, Laundry service, and more.

Contact

Email: zulfikar@panbilresidence.com
Phone number: +6282111002211
Website: http://panbilresidence.com

All facilities in Panbil Residence Serviced Apartment

Facility

Outdoor pool

Poolside bar

Children pool

Swimming pool

Others

Guest Services

Laundry Service
24-hour front desk
24-hour security
Newspaper in lobby
Luggage storage
Concierge

Accommodation Facilities

Family room
Car park

Activity & Leisure

Garden
Sauna
Spa
Massage
Outdoor pool

Family & Kids

Children's pool

Public Facilities

Elevator
Restaurant
Safety deposit box

Meals & Dining

Breakfast buffet
Breakfast
Poolside Bar

Nearby Facilities

Supermarket
ATM/Bank

Accessibility

Wheelchair accessible
Accessible parking

Connectivity

Wi-Fi

Transportation

Shopping center shuttle

Accommodation Policy & General Information in Panbil Residence Serviced Apartment

Deposit

Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Facility

La Bella Vita Rooftop Bar closed temporarily from 23-9-2026 to 15-12-2026.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Panbil Residence Serviced Apartment	242
Number of floors in Panbil Residence Serviced Apartment	11
Another facilities in Panbil Residence Serviced Apartment	Laundry Service, 24-hour front desk, 24-hour security, Newspaper in lobby, Luggage storage

More Reviews from Other Guests in Panbil Residence Serviced Apartment

Overall Ratings & Reviews Panbil Residence Serviced Apartment

Traveloka (1,212)

Other sources (129)

8.6

Very Good

From 1,212 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.6

Service and Facilites

8.6

People often mention about Panbil Residence Serviced Apartment

All

Staff Friendliness (39)

Ambiance (38)

Family Friendly (37)

Room Space (37)

Wifi (36)

Hotel Area (36)

Bathroom (35)

Bedroom (34)

Variety (32)

Distance to City Center (31)

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Traveler Reviews Panbil Residence Serviced Apartment

Number of reviews per page

20

40

Customer reviews

h***a

Staycation

8.8

/10

Reviewed 12 week(s) ago

A fun family vacation, with a swimming pool too. The kids were happy.

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Accommodation's Reply

18 Aug 2026

Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

Verified Traveler

10.0

/10

Reviewed 14 week(s) ago

Where we get fresh air @Bustling Batam. Comfy for business and family holiday. Will come back definitely.

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Accommodation's Reply

05 Aug 2026

Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

Verified Traveler

10.0

/10

Reviewed 17 week(s) ago

The room is very comfortable.

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Accommodation's Reply

15 Jul 2026

Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

m***d

Leisure

8.5

/10

Reviewed 18 week(s) ago

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Accommodation's Reply

08 Jul 2026

Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

Verified Traveler

Staycation

9.7

/10

Reviewed 21 week(s) ago

The service and facilities are very good.

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Accommodation's Reply

15 Jun 2026

Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

I***n

9.7

/10

Reviewed 23 week(s) ago

Cosy and comfortable place to stay for holiday.

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Accommodation's Reply

28 May 2026

Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

S***a

9.0

/10

Reviewed 32 week(s) ago

They have a really nice breakfast

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Accommodation's Reply

30 Mar 2026

Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

H***i

10.0

/10

Reviewed 35 week(s) ago

Nice apartment for family staycation

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Accommodation's Reply

12 Mar 2026

Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

Desy N. S.

Staycation

10.0

/10

Reviewed 37 week(s) ago

Good hospitality, nice view, really cool. I'll stay here again next time.

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Accommodation's Reply

24 Feb 2026

Dear Mrs.Desy N.S, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

Verified Traveler

Staycation

9.1

/10

Reviewed 37 week(s) ago

If you bring children, it's more comfortable because there's an electric stove.

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Accommodation's Reply

23 Feb 2026

Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

Verified Traveler

Staycation

10.0

/10

Reviewed 40 week(s) ago

The hotel staff was friendly, the check-in and check-out process was very easy and simple, and the comfort of the room was also very well maintained. However, there is a little improvement for the in-room dining QR code, it could be enlarged a little to make it easier for guests to enjoy the available facilities. Because at that time when I wanted to order alcohol on the night I stayed, the reception staff said alcohol was not available at the hotel and directed me to a wholesaler near the apartment to get alcohol. However, the next morning I saw a small barcode and I tried to scan it and it turned out there was an In Room Dining service and all alcohol was available. A little disappointed because at that time I brought a group. But hopefully in the future they will be more cooperative

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Accommodation's Reply

05 Feb 2026

Dear Guest, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We will improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Warmest Regards, Zulfikar Pulungan Residence Manager

S***l

Leisure

10.0

/10

Reviewed 44 week(s) ago

It was a lot of fun and the food was delicious. Recommended

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Accommodation's Reply

03 Jan 2026

Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

MW

Mery W.

Leisure

10.0

/10

Reviewed 45 week(s) ago

So good! The staff are all very friendly and the location is very strategic, super comfortable to stay here.

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Accommodation's Reply

29 Dec 2025

Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

MW

Mery W.

Leisure

9.7

/10

Reviewed 45 week(s) ago

So good! The staff are all very friendly and the location is very strategic, super comfortable to stay here.

See original

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Accommodation's Reply

29 Dec 2025

Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

M

Muslim

Leisure

10.0

/10

Reviewed 45 week(s) ago

Very pleasant, the receptionist was very friendly and helpful.

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Accommodation's Reply

29 Dec 2025

Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

H***i

10.0

/10

Reviewed 48 week(s) ago

Everything is good, next time I will stay here again

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Accommodation's Reply

23 Dec 2025

Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

S***l

10.0

/10

Reviewed 48 week(s) ago

This apartment hotel is very comfortable, with spacious, and clean rooms. Breakfast is shared with the hotel, and the menu is extensive and varied, and it's delicious. The apartment's amenities are comparable to those of a hotel. The apartment's room rates are mid-range, making it well worth the money.

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2 people find it helpful

Accommodation's Reply

23 Dec 2025

Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

AS

Aginta S.

Medical

9.4

/10

Reviewed 51 week(s) ago

Only a few housekeeping issues during my stay. Overall good.

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Accommodation's Reply

20 Nov 2025

Dear Mrs.Aginta S, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

JT

Jeorje T.

Leisure

9.4

/10

Reviewed 53 week(s) ago

I stayed in a studio apartment that was clean and comfortable. Although I didn’t try the breakfast, the hotel’s convenient location near shopping areas made it easy to find food. The complimentary transport service was a great bonus and helped me save on travel costs.

3 people find it helpful

Accommodation's Reply

12 Nov 2025

Dear Mr.Jeorje T, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

Verified Traveler

Leisure

9.7

/10

Reviewed 54 week(s) ago

The staff are friendly and attentive, room is clean and bf spread is good, good for chilling

1 people find it helpful

Accommodation's Reply

27 Oct 2025

Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager

Number of reviews per page

20

40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.