Panbil Residence Serviced Apartment

Apartments
8.6
/10
Very Good
1,335 reviews

What Guests Say About Their Stay

Mery W.

9.7
/ 10
So good! The staff are all very friendly and the location is very strategic, super comfortable to stay here.
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Jeorje T.

9.4
/ 10
I stayed in a studio apartment that was clean and comfortable. Although I didn’t try the breakfast, the hotel’s convenient location near shopping areas made it easy to find food. The complimentary transport service was a great bonus and helped me save on travel costs.

Hui R.

10.0
/ 10
Highly recommended! All the staff are so friendly and accommodating, best service ever! The spa at L2 was great, too.

V***e

9.7
/ 10
Have stayed at Panbil Apartment twice. Always satisfying. Definitely recommended. The room is big, the facilities are good and the breakfast menu is varied. If I go to Batam, I will definitely stay at Panbil again.
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A***a

9.7
/ 10
Suitable for family gatherings, bedrooms clean and spacey. The toilets are clean. My kids enjoyed the swimming pool. The breakfast is best because a variety of cuisines are provided. I'll come back again in the near future if the price is still affordable.
In the Area
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Jalan Ahmad Yani, Muka Kuning, Sei Beduk, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29433

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: apartment was previously named Panbil Residence Apartement Panbil Residence Serviced Apartment is located in area / city Batam City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Panbil Residence Serviced Apartment

Jalan Ahmad Yani, Muka Kuning, Sei Beduk, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29433
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Lobby Panbil Residence Serviced Apartment
Lobby 2 Panbil Residence Serviced Apartment

Discover More About Panbil Residence Serviced Apartment

note: apartment was previously named Panbil Residence Apartement

Location


Panbil Residence Serviced Apartment is located in area / city Batam City Center.

About Panbil Residence Serviced Apartment

From business event to corporate gathering, Panbil Residence Serviced Apartment provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Panbil Residence Serviced Apartment, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Panbil Residence Serviced Apartment is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Panbil Residence Serviced Apartment exclusively for you.

Panbil Residence Serviced Apartment is a apartment with great comfort and excellent service according to most apartment's guests.

Enjoy luxurious treats and incomparable experience by staying at Panbil Residence Serviced Apartment.

All facilities in Panbil Residence Serviced Apartment

Bar, Cafe and Lounge Panbil Residence Serviced Apartment
Bar, Cafe and Lounge
Swimming Pool Panbil Residence Serviced Apartment
Swimming Pool
Fitness Center Panbil Residence Serviced Apartment
Fitness Center
Common Space Panbil Residence Serviced Apartment
Common Space
Lobby Panbil Residence Serviced Apartment
Lobby

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Hot breakfast
  • Poolside bar

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Safety deposit box

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool

Transportation

  • Area shuttle with surcharge
  • Shopping center shuttle
  • Shopping center shuttle (surcharge)

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Supermarket

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Panbil Residence Serviced Apartment

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Deposit will be asked upon check in IDR. 500,000, and will be returned after check out.

Deposit

Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Panbil Residence Serviced Apartment
242
Number of floors in Panbil Residence Serviced Apartment
11
Another facilities in Panbil Residence Serviced Apartment
Restaurant with AC, Bar, Breakfast, Breakfast and dinner, Breakfast and lunch

Frequently asked question in Panbil Residence Serviced Apartment

What are available facilities at Panbil Residence Serviced Apartment?
There are top facilites at Panbil Residence Serviced Apartment such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Panbil Residence Serviced Apartment?
The standard check-in time at Panbil Residence Serviced Apartment is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Panbil Residence Serviced Apartment provide breakfast?
Yes, Panbil Residence Serviced Apartment provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Panbil Residence Serviced Apartment?
Panbil Residence Serviced Apartment is a 4.0-star hotel.
How many floors does Panbil Residence Serviced Apartment have?
Panbil Residence Serviced Apartment has 11 floors.
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More Reviews from Other Guests in Panbil Residence Serviced Apartment

8.6
Very Good
From 1,206 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.6

Service and Facilites

8.6

People often mention about Panbil Residence Serviced Apartment
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Staff Friendliness (38)
Ambiance (37)
Room Space (36)
Family Friendly (35)
Wifi (35)
Hotel Area (35)
Bathroom (34)
Bedroom (33)
Variety (31)
Distance to City Center (30)
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Traveler Reviews Panbil Residence Serviced Apartment

Number of reviews per page
20
40
Customer reviews
m***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
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Accommodation's Reply
08 Jul 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The service and facilities are very good.
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Accommodation's Reply
15 Jun 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
I***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Cosy and comfortable place to stay for holiday.
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Accommodation's Reply
28 May 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
S***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 15 week(s) ago
They have a really nice breakfast
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Accommodation's Reply
30 Mar 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Nice apartment for family staycation
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Accommodation's Reply
12 Mar 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
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Desy N. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Good hospitality, nice view, really cool. I'll stay here again next time.
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Accommodation's Reply
24 Feb 2026
Dear Mrs.Desy N.S, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
If you bring children, it's more comfortable because there's an electric stove.
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Accommodation's Reply
23 Feb 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The hotel staff was friendly, the check-in and check-out process was very easy and simple, and the comfort of the room was also very well maintained. However, there is a little improvement for the in-room dining QR code, it could be enlarged a little to make it easier for guests to enjoy the available facilities. Because at that time when I wanted to order alcohol on the night I stayed, the reception staff said alcohol was not available at the hotel and directed me to a wholesaler near the apartment to get alcohol. However, the next morning I saw a small barcode and I tried to scan it and it turned out there was an In Room Dining service and all alcohol was available. A little disappointed because at that time I brought a group. But hopefully in the future they will be more cooperative
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Accommodation's Reply
05 Feb 2026
Dear Guest, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We will improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Warmest Regards, Zulfikar Pulungan Residence Manager
S***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
It was a lot of fun and the food was delicious. Recommended
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Accommodation's Reply
03 Jan 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Mery W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
So good! The staff are all very friendly and the location is very strategic, super comfortable to stay here.
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Accommodation's Reply
29 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Mery W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
So good! The staff are all very friendly and the location is very strategic, super comfortable to stay here.
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Accommodation's Reply
29 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Muslim
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Very pleasant, the receptionist was very friendly and helpful.
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Accommodation's Reply
29 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Everything is good, next time I will stay here again
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Accommodation's Reply
23 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
This apartment hotel is very comfortable, with spacious, and clean rooms. Breakfast is shared with the hotel, and the menu is extensive and varied, and it's delicious. The apartment's amenities are comparable to those of a hotel. The apartment's room rates are mid-range, making it well worth the money.
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2 people find it helpful
Accommodation's Reply
23 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Aginta S.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Only a few housekeeping issues during my stay. Overall good.
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Accommodation's Reply
20 Nov 2025
Dear Mrs.Aginta S, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Jeorje T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
I stayed in a studio apartment that was clean and comfortable. Although I didn’t try the breakfast, the hotel’s convenient location near shopping areas made it easy to find food. The complimentary transport service was a great bonus and helped me save on travel costs.
2 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Mr.Jeorje T, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 37 week(s) ago
The staff are friendly and attentive, room is clean and bf spread is good, good for chilling
1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 39 week(s) ago
Super friendly staff.. the food is delicious but not very varied but overall it is good
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Clean hotel and very suitable for families
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Accommodation's Reply
25 Sep 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
l***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
The view is nice, the room condition is neat.
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2 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Number of reviews per page
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Exterior 4 Panbil Residence Serviced Apartment

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,206 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.6

Service and Facilites

8.6

People often mention about Panbil Residence Serviced Apartment
All
Staff Friendliness (38)
Ambiance (37)
Room Space (36)
Family Friendly (35)
Wifi (35)
Hotel Area (35)
Bathroom (34)
Bedroom (33)
Variety (31)
Distance to City Center (30)
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Traveler Reviews Panbil Residence Serviced Apartment

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40
Customer reviews
m***d
icon-Leisure
Leisure
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8.5
/10
Reviewed 3 day(s) ago
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Accommodation's Reply
08 Jul 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Staycation
Staycation
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9.7
/10
Reviewed 4 week(s) ago
The service and facilities are very good.
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Accommodation's Reply
15 Jun 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
I***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Cosy and comfortable place to stay for holiday.
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Accommodation's Reply
28 May 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
S***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 15 week(s) ago
They have a really nice breakfast
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Accommodation's Reply
30 Mar 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
H***i
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10.0
/10
Reviewed 17 week(s) ago
Nice apartment for family staycation
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Accommodation's Reply
12 Mar 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
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Desy N. S.
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Staycation
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10.0
/10
Reviewed 20 week(s) ago
Good hospitality, nice view, really cool. I'll stay here again next time.
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Accommodation's Reply
24 Feb 2026
Dear Mrs.Desy N.S, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
If you bring children, it's more comfortable because there's an electric stove.
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Accommodation's Reply
23 Feb 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The hotel staff was friendly, the check-in and check-out process was very easy and simple, and the comfort of the room was also very well maintained. However, there is a little improvement for the in-room dining QR code, it could be enlarged a little to make it easier for guests to enjoy the available facilities. Because at that time when I wanted to order alcohol on the night I stayed, the reception staff said alcohol was not available at the hotel and directed me to a wholesaler near the apartment to get alcohol. However, the next morning I saw a small barcode and I tried to scan it and it turned out there was an In Room Dining service and all alcohol was available. A little disappointed because at that time I brought a group. But hopefully in the future they will be more cooperative
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Accommodation's Reply
05 Feb 2026
Dear Guest, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We will improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Warmest Regards, Zulfikar Pulungan Residence Manager
S***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
It was a lot of fun and the food was delicious. Recommended
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Accommodation's Reply
03 Jan 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Mery W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
So good! The staff are all very friendly and the location is very strategic, super comfortable to stay here.
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Accommodation's Reply
29 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Mery W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
So good! The staff are all very friendly and the location is very strategic, super comfortable to stay here.
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Accommodation's Reply
29 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Muslim
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Very pleasant, the receptionist was very friendly and helpful.
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Accommodation's Reply
29 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Everything is good, next time I will stay here again
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Accommodation's Reply
23 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
This apartment hotel is very comfortable, with spacious, and clean rooms. Breakfast is shared with the hotel, and the menu is extensive and varied, and it's delicious. The apartment's amenities are comparable to those of a hotel. The apartment's room rates are mid-range, making it well worth the money.
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2 people find it helpful
Accommodation's Reply
23 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Aginta S.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Only a few housekeeping issues during my stay. Overall good.
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Accommodation's Reply
20 Nov 2025
Dear Mrs.Aginta S, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Jeorje T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
I stayed in a studio apartment that was clean and comfortable. Although I didn’t try the breakfast, the hotel’s convenient location near shopping areas made it easy to find food. The complimentary transport service was a great bonus and helped me save on travel costs.
2 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Mr.Jeorje T, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 37 week(s) ago
The staff are friendly and attentive, room is clean and bf spread is good, good for chilling
1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 39 week(s) ago
Super friendly staff.. the food is delicious but not very varied but overall it is good
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Clean hotel and very suitable for families
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Accommodation's Reply
25 Sep 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
l***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
The view is nice, the room condition is neat.
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2 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Number of reviews per page
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