Panbil Residence Serviced Apartment

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8.5
/10
Very Good
1,341 reviews

What Guests Say About Their Stay

Mery W.

9.7
/ 10
So good! The staff are all very friendly and the location is very strategic, super comfortable to stay here.
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Jeorje T.

9.4
/ 10
I stayed in a studio apartment that was clean and comfortable. Although I didn’t try the breakfast, the hotel’s convenient location near shopping areas made it easy to find food. The complimentary transport service was a great bonus and helped me save on travel costs.

Hui R.

10.0
/ 10
Highly recommended! All the staff are so friendly and accommodating, best service ever! The spa at L2 was great, too.

V***e

9.7
/ 10
Have stayed at Panbil Apartment twice. Always satisfying. Definitely recommended. The room is big, the facilities are good and the breakfast menu is varied. If I go to Batam, I will definitely stay at Panbil again.
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A***a

9.7
/ 10
Suitable for family gatherings, bedrooms clean and spacey. The toilets are clean. My kids enjoyed the swimming pool. The breakfast is best because a variety of cuisines are provided. I'll come back again in the near future if the price is still affordable.
In the Area
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Jalan Ahmad Yani, Muka Kuning, Sei Beduk, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29433

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Children pool
Swimming pool
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Family room
Panbil Residence Serviced Apartment is a 4-star apartments that has been welcoming guests since 2017. It was previously known as Panbil Residence Apartement. The accommodation went through a renovation in 2017. Panbil Residence Serviced Apartment is part of Independent under Independent. There are 242 rooms spread across 11 floors.
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What's around Panbil Residence Serviced Apartment

Jalan Ahmad Yani, Muka Kuning, Sei Beduk, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29433
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Panbil Residence Serviced Apartment Rates per Night

Panbil Residence Serviced Apartment room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Panbil Residence Serviced Apartment hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Panbil Residence Serviced Apartment Location & Address

Panbil Residence Serviced Apartment is located at Jalan Ahmad Yani, Muka Kuning, Sei Beduk, Pusat Kota Batam, Batam, Kepulauan Riau, Indonesia, 29433. It's situated in the Batam area of Indonesia, known for its vibrant atmosphere and local attractions. The hotel is approximately 10 km from the city center.

How to go to Panbil Residence Serviced Apartment from Airport

Arriving at Hang Nadim International Airport (BTH) and wondering about the best way to get to Panbil Residence Serviced Apartment? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to hotel.

  • Taxi (Most Direct): Taxis are readily available outside the airport terminal. This is the most direct option, taking approximately 20-30 minutes depending on traffic.
  • Ride Hailing (Convenient): Ride hailing services are available in Batam. Simply book a ride through the app for a convenient and relatively affordable transfer.
  • Hotel Shuttle (Pre-arranged): Check with Panbil Residence Serviced Apartment to see if they offer an airport shuttle service. This can be a hassle-free option, especially if you book in advance.

Tips: For the most convenient route, consider pre-booking a ride hailing service or arranging an airport shuttle with the hotel. This will save you time and ensure a smooth transfer.

Panbil Residence Serviced Apartment Reviews & Summary

Looking for all about hotel Panbil Residence Serviced Apartment? You're in the right place. Hotel reviews can be a great way to get a feel for a place before you book, and Panbil Residence Serviced Apartment generally receives positive feedback from its guests.

Guests love the hotel's convenient location, comfortable rooms, and friendly staff. The spacious apartments are a particular highlight, making it a great choice for families or those seeking a bit more space. The hotel's facilities, including the swimming pool and fitness center, are also well-regarded. One standout feature is the on-site restaurant, which serves a variety of delicious Indonesian and international dishes.

Here's a short, positive review to encourage bookings: "A fantastic stay! The apartment was clean, spacious, and well-equipped. The staff were incredibly helpful and the location was perfect for exploring Batam. Highly recommended!"

Panbil Residence Serviced Apartment Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Panbil Residence Serviced Apartment offers a variety of hotel bedroom types to suit different needs and preferences. Here's a breakdown of the categories of hotel rooms available:

  • Studio Apartment: Ideal for solo travellers or couples, these rooms offer a comfortable living space with a kitchenette.
  • One-Bedroom Apartment: Perfect for small families or those who appreciate extra space, these apartments feature a separate bedroom and living area.
  • Two-Bedroom Apartment: A great option for larger families or groups, these apartments offer two separate bedrooms and a spacious living area.
  • Smoking/Non-Smoking Rooms: Be sure to specify your preference when booking.
  • Bathtubs/Bidets: Some rooms may offer bathtubs or bidets; inquire when booking if this is important to you.

Panbil Residence Serviced Apartment is not pet-friendly. Please check with the hotel directly for the most up-to-date information.

Hotel Facilities in Panbil Residence Serviced Apartment

Panbil Residence Serviced Apartment boasts a range of hotel facilities designed to make your stay as comfortable and enjoyable as possible. Whether you're travelling for business or leisure, there's something for everyone. Here's a look at some of the hotel amenities available:

  • Swimming Pool: Take a refreshing dip in the outdoor swimming pool.
  • Fitness Center: Stay active during your stay with the on-site fitness center.
  • Restaurant: Enjoy a variety of Indonesian and international dishes at the hotel's restaurant.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.
  • 24-Hour Front Desk: The front desk is available 24 hours a day to assist with any needs.
  • Kid-Friendly Facilities: A children's playground is available for younger guests.

Please note that some facilities may have specific operating hours or require extra fees. Check with the hotel for details.

Hotel Buffet or Restaurant/Cafe in Panbil Residence Serviced Apartment

Looking for a delicious meal without leaving the hotel? Panbil Residence Serviced Apartment offers convenient dining options with its hotel restaurant. Whether you're in the mood for a hearty buffet or a quick bite, you'll find something to satisfy your cravings. Here's what you can expect from the hotel buffet and restaurant:

  • Restaurant Name: The hotel's restaurant offers a variety of Indonesian and international cuisine.
  • Cuisine Type: Indonesian, Asian, and International.
  • Buffet Info: The hotel may offer a breakfast buffet with a selection of hot and cold dishes. Prices typically range from SGD 15-25 per person.
  • Signature Dishes: Try the Nasi Goreng or the Gado-Gado for a taste of local Indonesian flavours.
  • Opening Hours: The restaurant is typically open for breakfast, lunch, and dinner. Check with the hotel for specific hours.

Panbil Residence Serviced Apartment Airport pickups and How to Book

Need a convenient hotel to airport transfer? Panbil Residence Serviced Apartment may offer airport pick-up services to make your arrival and departure as smooth as possible. Here's what you need to know about hotels with airport shuttle services:

To book an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Navigating Batam using public transport is relatively straightforward, with several bus stops nearby. While Batam doesn't have an MRT system, the bus network provides access to various parts of the city. Here's a look at some nearby bus stops:

  • Halte Bus Panbil Mall: Approximately 500 meters from the hotel.
  • Halte Bus Simpang Jam: Approximately 1 km from the hotel.

To use the bus network, you can purchase a local transportation card at designated kiosks or convenience stores. Alternatively, you can pay directly on the bus using cash.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Batam offers a variety of nearby places to go that are perfect for kids and adults alike. From beaches to theme parks, there's plenty of stuff to see nearby. Here are a few nearby sightseeing places to consider:

  • Mega Wisata Ocarina Batam: A family-friendly theme park with rides, games, and attractions. Approximately 15 km from the hotel. Entry price: SGD 5-10.
  • Batam Miniature Park: Explore miniature replicas of Indonesian landmarks. Approximately 12 km from the hotel. Entry price: SGD 3-5.
  • Dino Gate Theme Park: A dinosaur-themed park with life-sized dinosaur models and interactive exhibits. Approximately 18 km from the hotel. Entry price: SGD 8-12.
  • Batam City Square Mall: A large shopping mall with a variety of shops, restaurants, and a cinema. Approximately 10 km from the hotel. Free entry.
  • Nongsa Beach: Relax on the sandy shores of Nongsa Beach and enjoy the sea breeze. Approximately 25 km from the hotel. Free entry.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Panbil Residence Serviced Apartment (Batam)

Craving some delicious nearby dining options? Batam offers a wide range of local food and international cuisine to satisfy every palate. From cosy cafes to bustling local restaurants, you'll find plenty of food eatiries near me. Here are a few suggestions:

Cafes/Restaurants:

  • Starbucks: Enjoy your favourite coffee and pastries at this well-known chain.
  • McDonald's: Grab a quick and familiar meal at McDonald's.
  • A&W Restaurant: Enjoy classic American fast food at A&W.

Local Street Food:

  • Nasi Goreng: Indonesian fried rice, a staple dish.
  • Satay: Grilled meat skewers served with peanut sauce.
  • Mie Goreng: Indonesian fried noodles.
  • Gado-Gado: Indonesian salad with peanut sauce dressing.
  • Soto Ayam: Indonesian chicken soup.

Shopping places near Panbil Residence Serviced Apartment (Batam)

Need some retail therapy? Batam offers a variety of nearby shopping destinations, from modern malls to traditional markets. Whether you're looking for souvenirs, fashion, or electronics, you'll find it all within easy reach. Here are a few mall near hotel and other shopping places to explore:

  • Panbil Mall: A convenient shopping mall located near the hotel, offering a variety of shops and restaurants.
  • Batam City Square Mall: A large shopping mall with a wide selection of international and local brands.
  • Nagoya Hill Shopping Mall: One of the largest shopping malls in Batam, offering a diverse range of shops and entertainment options.

Other Places to Stay Near Panbil Residence Serviced Apartment

Looking for alternative accommodations? Batam offers a variety of hotels to suit different budgets and preferences. Whether you're seeking luxury or affordability, you'll find the best hotel nearby. Here are a few options to consider:

Luxury/5–6 star hotels nearby:

  • Montigo Resorts Nongsa: A luxurious resort with stunning sea views and private villas.
  • Turi Beach Resort: A beachfront resort with a variety of activities and amenities.
  • Batam Marriott Hotel Harbour Bay: A modern hotel with a rooftop pool and excellent dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Radisson Golf & Convention Center Batam: A stylish hotel with a golf course and convention facilities.
  • Best Western Premier Panbil: A comfortable hotel with a rooftop pool and a convenient location.
  • Harmoni One Convention Hotel: A modern hotel with a large convention center and a variety of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • HARRIS Hotel Batam Center: A vibrant hotel with a fun and energetic atmosphere.
  • I Hotel Baloi Batam: A comfortable and affordable hotel with a convenient location.
  • Swiss-Belinn Baloi Batam: A modern hotel with a rooftop pool and a variety of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Panbil Residence Serviced Apartment? With its convenient location, comfortable accommodations, and excellent facilities, it's the perfect choice for your next trip to Batam. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience all that Batam has to offer. Book your room booking now through Traveloka and enjoy exclusive deals and discounts. Start planning your dream vacation today!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next adventure.

All facilities in Panbil Residence Serviced Apartment

Facility

  • Outdoor pool
  • Poolside bar
  • Children pool
  • Swimming pool
Others Panbil Residence Serviced Apartment
Others

Guest Services

  • Laundry Service
  • 24-hour front desk
  • 24-hour security
  • Newspaper in lobby
  • Luggage storage
  • Concierge

Accommodation Facilities

  • Family room
  • Car park

Activity & Leisure

  • Garden
  • Sauna
  • Spa
  • Massage
  • Outdoor pool

Family & Kids

  • Children's pool

Public Facilities

  • Elevator
  • Restaurant
  • Safety deposit box

Meals & Dining

  • Breakfast buffet
  • Breakfast
  • Poolside Bar

Nearby Facilities

  • Supermarket
  • ATM/Bank

Accessibility

  • Wheelchair accessible
  • Accessible parking

Connectivity

  • Wi-Fi

Transportation

  • Shopping center shuttle

Accommodation Policy & General Information in Panbil Residence Serviced Apartment

Important Notice

Facility Notice
La Bella Vita Rooftop Bar closed temporarily from 23-9-2026 to 15-12-2026.

Deposit Policy
Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Deposit

Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Panbil Residence Serviced Apartment
242
Number of floors in Panbil Residence Serviced Apartment
11
Another facilities in Panbil Residence Serviced Apartment
Laundry Service, 24-hour front desk, 24-hour security, Newspaper in lobby, Luggage storage

Frequently asked question in Panbil Residence Serviced Apartment

What is normal check-in & check-out time at Panbil Residence Serviced Apartment?
The standard check-in time at Panbil Residence Serviced Apartment is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Panbil Residence Serviced Apartment provide breakfast?
Yes, Panbil Residence Serviced Apartment provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Panbil Residence Serviced Apartment
Panbil Residence Serviced Apartment has a 4.0-star rating.
How many floors does Panbil Residence Serviced Apartment have?
Panbil Residence Serviced Apartment has 11.
How many rooms are available at Panbil Residence Serviced Apartment
Panbil Residence Serviced Apartment has 242.
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More Reviews from Other Guests in Panbil Residence Serviced Apartment

8.6
Very Good
From 1,212 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.6

Service and Facilites

8.6

People often mention about Panbil Residence Serviced Apartment
All
Staff Friendliness (39)
Ambiance (38)
Family Friendly (37)
Room Space (37)
Wifi (36)
Hotel Area (36)
Bathroom (35)
Bedroom (34)
Variety (32)
Distance to City Center (31)
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Traveler Reviews Panbil Residence Serviced Apartment

Number of reviews per page
20
40
Customer reviews
h***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
A fun family vacation, with a swimming pool too. The kids were happy.
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Accommodation's Reply
18 Aug 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Where we get fresh air @Bustling Batam. Comfy for business and family holiday. Will come back definitely.
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Accommodation's Reply
05 Aug 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The room is very comfortable.
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Accommodation's Reply
15 Jul 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
m***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
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Accommodation's Reply
08 Jul 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Staycation
Staycation
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9.7
/10
Reviewed 22 week(s) ago
The service and facilities are very good.
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Accommodation's Reply
15 Jun 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
I***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
Cosy and comfortable place to stay for holiday.
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Accommodation's Reply
28 May 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
S***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 33 week(s) ago
They have a really nice breakfast
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Accommodation's Reply
30 Mar 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Nice apartment for family staycation
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Accommodation's Reply
12 Mar 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
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Desy N. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Good hospitality, nice view, really cool. I'll stay here again next time.
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Accommodation's Reply
24 Feb 2026
Dear Mrs.Desy N.S, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 37 week(s) ago
If you bring children, it's more comfortable because there's an electric stove.
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Accommodation's Reply
23 Feb 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
The hotel staff was friendly, the check-in and check-out process was very easy and simple, and the comfort of the room was also very well maintained. However, there is a little improvement for the in-room dining QR code, it could be enlarged a little to make it easier for guests to enjoy the available facilities. Because at that time when I wanted to order alcohol on the night I stayed, the reception staff said alcohol was not available at the hotel and directed me to a wholesaler near the apartment to get alcohol. However, the next morning I saw a small barcode and I tried to scan it and it turned out there was an In Room Dining service and all alcohol was available. A little disappointed because at that time I brought a group. But hopefully in the future they will be more cooperative
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Accommodation's Reply
05 Feb 2026
Dear Guest, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We will improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Warmest Regards, Zulfikar Pulungan Residence Manager
S***l
icon-Leisure
Leisure
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10.0
/10
Reviewed 44 week(s) ago
It was a lot of fun and the food was delicious. Recommended
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Accommodation's Reply
03 Jan 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Mery W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
So good! The staff are all very friendly and the location is very strategic, super comfortable to stay here.
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Accommodation's Reply
29 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Mery W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 45 week(s) ago
So good! The staff are all very friendly and the location is very strategic, super comfortable to stay here.
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Accommodation's Reply
29 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Muslim
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Very pleasant, the receptionist was very friendly and helpful.
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Accommodation's Reply
29 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Everything is good, next time I will stay here again
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Accommodation's Reply
23 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
This apartment hotel is very comfortable, with spacious, and clean rooms. Breakfast is shared with the hotel, and the menu is extensive and varied, and it's delicious. The apartment's amenities are comparable to those of a hotel. The apartment's room rates are mid-range, making it well worth the money.
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2 people find it helpful
Accommodation's Reply
23 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Aginta S.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 51 week(s) ago
Only a few housekeeping issues during my stay. Overall good.
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Accommodation's Reply
20 Nov 2025
Dear Mrs.Aginta S, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Jeorje T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 53 week(s) ago
I stayed in a studio apartment that was clean and comfortable. Although I didn’t try the breakfast, the hotel’s convenient location near shopping areas made it easy to find food. The complimentary transport service was a great bonus and helped me save on travel costs.
3 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Mr.Jeorje T, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 55 week(s) ago
The staff are friendly and attentive, room is clean and bf spread is good, good for chilling
1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
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