8.5
Very Good
From 1,141 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.5

Service and Facilites

8.6

People often mention about Panbil Residence Serviced Apartment
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Ambiance (24)
Staff Friendliness (23)
Room Space (23)
Wifi (21)
Hotel Area (21)
Family Friendly (20)
Variety (20)
Distance to City Center (19)
Bedroom (19)
Bathroom (19)
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Traveler Reviews Panbil Residence Serviced Apartment

Number of reviews per page
20
40
Customer reviews
Hui R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Highly recommended! All the staff are so friendly and accommodating, best service ever! The spa at L2 was great, too.
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Accommodation's Reply
17 Jun 2025
Dear Mr/s.Hui R, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
abdul
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The best, especially the cleanliness
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Accommodation's Reply
17 Jun 2025
Dear Mr.Abdul W, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
F***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The rooms are comfortable and clean, the breakfast menu is varied and delicious.
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Accommodation's Reply
17 Jun 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
H***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Good stay, will recommend. Generally quite clean, staff is friendly and helpful.
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Jamser S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Friendly and helpful staff, clean environment, not too expensive prices, suitable for family stays or holidays,
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+5
1 people find it helpful
Shanti R. Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Thanks to all staff. They have served me very friendly and well.
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V***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Have stayed at Panbil Apartment twice. Always satisfying. Definitely recommended. The room is big, the facilities are good and the breakfast menu is varied. If I go to Batam, I will definitely stay at Panbil again.
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1 people find it helpful
Zulfiqar
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
clean and tidy very good
1 people find it helpful
i***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
suitable for family vacation, the staff is very friendly, complete facilities
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suci d. o.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
I really like it, Panbil Residence is highly recommended, the staff is friendly, especially the facilities ❤️
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Zulfiqar
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Nice 👍vbnñmmkjhggjhvbbnjbvvbbnbn
1 people find it helpful
D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The best apartment in Batam that our family has experienced and enjoyed the service, my son had his birthday here, thank you Panbil Residence Apartment, we will stay again on another occasion.
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2 people find it helpful
C***L
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Very satisfying... from the service to the facilities available.... very good and suitable for recommendations to other friends and family.
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1 people find it helpful
Accommodation's Reply
20 Feb 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
ferry a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Good and complete for breakfast, it has various variations
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3 people find it helpful
Accommodation's Reply
20 Feb 2025
Dear Mr.Ferry A, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
ferry a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Good for family and delicious complete breakfast
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1 people find it helpful
Accommodation's Reply
20 Feb 2025
Dear Mr.Ferry A, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
m***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel is comfortable, beautiful, the food is delicious.
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1 people find it helpful
Accommodation's Reply
20 Feb 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
P***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
I highly recommend this hotel, very good, suitable for those on vacation. The swimming pool is nice, there is a sauna and a top-notch gym.
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Accommodation's Reply
20 Feb 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
D***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Jogging track is very good. Located on the center of the city
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T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 25 week(s) ago
Overall it's good except for the toilet, the mirror edge is too sharp so it's a bit dangerous. The breakfast menu tastes ordinary although varied. Only 1 room key is given for the Executive 2 bedrooms room type.
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+4
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
I have been here 3 times and it is indeed recommended with its natural atmosphere and distance that is not too far from the city center. Now I would like to suggest that the breakfast price should not be too expensive because sometimes the kids don't eat much either.
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1 people find it helpful
Number of reviews per page
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