Pangeran City Hotel

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8.3
/10
Very Good
6,230 reviews

What Guests Say About Their Stay

Alivasei

10.0
/ 10
This is a hotel I frequently book because of its strategic location, proximity to everything, and friendly, hassle-free staff. The breakfast is delicious—the best, really.
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Verified Traveler

10.0
/ 10
Very clean and comfortable rooms, aesthetic, friendly staff, all facilities are complete, close to shopping and tourist centers.
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R***o

9.1
/ 10
It's been my second experience staying here, still comfortable with friendly staff service, a clean and fragrant hotel, affordable prices and good facilities in its class. By bringing a fairly large family yesterday (from toddlers to the elderly 😅) it was still comfortable, check-in and check-out times were also flexible. Thank you Pangeran City Hotel.
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ELLY R. G.

8.5
/ 10
good place to stay, room is clean and comfort. meals also good and many variant..strategic location, near to pondok where you can find food market..

Mashuri T.

8.5
/ 10
Prince City hotel location in downtown Padang, only 350 m from Pasaraya Padang. For those of you fans of the beauty of the beach only 450 m away from this hotel. The room is spacious and clean.
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In the Area
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Jl. Dobi No.3-5, Padang Barat, Padang, Sumatera Barat, Indonesia, 25115

Main Facilities

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Laundry service
Parking
Restaurant
Luggage storage
Elevator
ATM/Banking
Pangeran City Hotel is a 3-star hotels that has been welcoming guests since 1989. Pangeran City Hotel is part of Independent under Independent. There are 97 rooms spread across 4 floors.
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What's around Pangeran City Hotel

Jl. Dobi No.3-5, Padang Barat, Padang, Sumatera Barat, Indonesia, 25115
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General Information

Pangeran City Hotel is a 3-star hotels that has been welcoming guests since 1989. Pangeran City Hotel is part of Independent under Independent. There are 97 rooms spread across 4 floors.

Location

Located at Jl. Dobi No.3-5 in Padang, Indonesia. Those looking to explore will find Sanmarino Street, Taman Siti Nurbaya, and Taman Puti Daima nearby.

Facilities & Amenities

Pangeran City Hotel has Laundry service, Parking, Restaurant, Luggage storage, Elevator, and more.

Business Facilities

For guests traveling for work, Pangeran City Hotel has Meeting facilities available on-site.

Dining

Guests can stop by the café.

Contact

Email: hotelpangerancity@gmail.com
Phone number: +6275131233
Website: http://city.hotelpangeran.com

All facilities in Pangeran City Hotel

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Others

Nearby Facilities

  • ATM/Bank
  • Supermarket

Guest Services

  • Bellboy service
  • Luggage storage
  • Laundry Service
  • Concierge
  • 24-hour front desk

Public Facilities

  • Room service
  • Restaurant
  • Elevator
  • Safety deposit box
  • Coffee shop

Connectivity

  • Wi-Fi
  • LAN Internet access
  • Wi-Fi in public areas

Activity & Leisure

  • Massage

Accommodation Facilities

  • Smoking area
  • Car park

Transportation

  • Car hire

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Pangeran City Hotel

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Pangeran City Hotel
97
Number of floors in Pangeran City Hotel
4
Another facilities in Pangeran City Hotel
ATM/Bank, Supermarket, Bellboy service, Luggage storage, Laundry Service

Frequently asked question in Pangeran City Hotel

What is normal check-in & check-out time at Pangeran City Hotel?
The standard check-in time at Pangeran City Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Pangeran City Hotel?
Pangeran City Hotel is a 3.0-star hotel.
How many floors does Pangeran City Hotel have?
Pangeran City Hotel has 4 floors.
How many rooms are available at Pangeran City Hotel?
Pangeran City Hotel has 97 rooms in total.
What do past guests say about Pangeran City Hotel?
Pangeran City Hotel is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Pangeran City Hotel

Overall Ratings & Reviews Pangeran City Hotel

Traveloka (6,225)
Other sources (5)
8.3
Very Good
From 6,225 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.1

Location

8.4

Service and Facilites

8.2

People often mention about Pangeran City Hotel
All
Bedroom (135)
Staff Friendliness (127)
Room Space (120)
Distance to City Center (118)
Ambiance (114)
Bathroom (103)
Taste (92)
Check-in/out Time (86)
Hotel Area (86)
Accessibility (84)
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Traveler Reviews Pangeran City Hotel

Number of reviews per page
20
40
Customer reviews
N***a
icon-Business
Business
icon-origin-TRAVELOKA
7.7
/10
Reviewed 6 day(s) ago
For a city hotel, this is pretty good. The room was clean, fragrant, and spacious. However, when I stayed last night, renovations were underway, and it was incredibly noisy. It was really uncomfortable. Overall, Hotel Pangeran is great, but when there's construction going on, it seems to be noisy all day. The workers are also noisy at night. 😞
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I***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 day(s) ago
The hotel staff is friendly, the rooms are clean and tidy.
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M***a
icon-origin-TRAVELOKA
6.6
/10
Reviewed 4 week(s) ago
There is no hot water, the water comes out small, the AC is not cold, the noise level is very bad, the room is also not comfortable.
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Fara U.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very comfortable and would love to come here again, but please enable Netflix Smart TV.
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febrio p.
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10.0
/10
Reviewed 6 week(s) ago
Friendly staff and comfortable atmosphere.
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Chaidir T. K. L.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Regulars and the food is delicious. Good prices, good service.
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Y***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 7 week(s) ago
I regret staying here. Please clean the toilet. This hotel is so dirty. Is that a hotel toilet or a public toilet?
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Yolanda L.
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7.4
/10
Reviewed 7 week(s) ago
Please pay more attention to the toilets in the rooms. I booked two rooms. One room had a really dirty toilet. The second room had a toilet that didn't work and wouldn't flush. I've informed the staff, but they still haven't fixed it. I won't be staying at Pangeran again. It's really bad. I'm fed up.
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1 people find it helpful
Suci K.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 9 week(s) ago
The AC is hot, the faucets leak, and it's not very clean.
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R***y
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Staycation
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10.0
/10
Reviewed 10 week(s) ago
It was very comfortable to stay here, clean, spacious and fragrant rooms.
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Alifya A.
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Staycation
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8.5
/10
Reviewed 12 week(s) ago
Highly recommended. The staff is friendly, and I've stayed here many times.
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1 people find it helpful
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Laode M. F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The rooms are spacious and clean, with prayer mats and a Quran provided. The rooms are soundproof. The hotel is centrally located, with a food stall across the street, and a BNI bank next to it. I've stayed here twice and found them satisfactory.
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F***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Good hotel in Padang City. Good meal.
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W***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Clean rooms, a calm and comfortable atmosphere. We recommend staying here for a vacation.
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N***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 15 week(s) ago
The rooms are clean, spacious, and comfortable. The hotel staff are friendly.
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1 people find it helpful
S***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The hotel's cleanliness, especially in the rooms, is maintained. Please expand the parking area.
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Accommodation's Reply
20 Jul 2026
Thank you for your review. We are committed to maintaining the cleanliness of our rooms to ensure you and our guests enjoy your stay at Panggeran City Hotel. If you encounter any problems during your stay, please inform us immediately so we can address and assist you. Thank you again, and we wish you good health and success always.
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Alivasei
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
This is a hotel I frequently book because of its strategic location, proximity to everything, and friendly, hassle-free staff. The breakfast is delicious—the best, really.
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1 people find it helpful
Accommodation's Reply
20 Jul 2026
Thank you for your review. We hope you enjoyed your stay at our hotel. We will continue to maintain the quality and taste of our breakfast. We are happy to assist you if you experience any problems at our hotel. Please let us know immediately so we can continue to ensure the comfort of all our guests. Thank you again, and we wish you good health and success always.
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F***I
icon-origin-TRAVELOKA
8.4
/10
Reviewed 19 week(s) ago
Please pay more attention to cleanliness.
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1 people find it helpful
Accommodation's Reply
20 Jul 2026
Thank you for your feedback. We apologize for any inconvenience you may have experienced during your stay at our hotel. We will forward your feedback to the relevant department immediately for the convenience of all our guests in the future. We are happy to assist you. If you encounter any problems, please let us know so we can resolve them. Thank you again for your feedback regarding future improvements to our hotel. 🙏🙏
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M Rahmad
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8.4
/10
Reviewed 19 week(s) ago
The non-smoking room smelled of cigarettes, and the 100,000 IDR deposit was not returned because it wasn't recorded (they didn't provide a receipt). CCTV checks were not performed.
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2 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Mr. Rahmad, Thank you very much for your valuable feedback and comments. We apologize for any inconvenience caused regarding the deposit. - A deposit is not required upon check-in. - You requested a refund of the deposit upon check-out, but we do not recall ever requesting one. - We have procedures in place to review CCTV footage, but we were unable to do so upon your check-out due to your urgent needs. - We will continue to review the CCTV footage. - We were unable to contact you because WhatsApp was not installed on the phone number you provided during check-in, and your phone is not functioning correctly. - We will send you the CCTV footage upon check-in. Please contact our hotel staff via WhatsApp (08******233). - We never requested a deposit, and you did not pay one. - Our hotel strictly adheres to standard operating procedures (SOPs), and we do not charge anyone other than registered guests. Please do not make accusations against the hotel without evidence. Thank you.
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h***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Always stay here when I go to Padang.
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Number of reviews per page
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