RedDoorz @ Arwiga Hotel near RS Hasan Sadikin Bandung

Friendly price, less friendly receptionist (female)

I was very disappointed with my stay at Arwiga on August 2–3, 2025. I booked two rooms for my family because it was close to my place. From the moment I checked in, the receptionist, Shela, was extremely rude and curt. When I asked questions, her responses were even more curt and unfriendly. I've stayed here many times before and have always felt comfortable. Furthermore, the condition of the room was very different from the photos displayed on Traveloka. In reality, the room looked very old, the bathroom was damp when I arrived, there was no soap, the walls were damp, and it looked unkempt. It really didn't meet my expectations. I hope the management will improve this. The location is indeed strategic, but with the receptionist's rude attitude, I'm sure many customers will be put off staying here. After this experience, I have decided never to return to Arwiga. I am very disappointed with my stay at Arwiga on August 2–3, 2025. From the moment I checked in, the receptionist, Shela, was extremely rude and unfriendly. When I asked a question, her response was even more curt and impolite. This was surprising because I had stayed here before and always felt comfortable. In addition, the condition of the room was far from what was shown in the photos on Traveloka. In reality, the room looked very old, the bathroom floor was wet when I arrived, there was no soap, the walls were damp, and everything looked poorly maintained. It was nothing like my expectations. I sincerely hope the management addresses these issues. The location is indeed strategic, but with a receptionist's attitude like this, I believe many guests will avoid coming back. After this experience, I have decided never to return to Arwiga.

The bathroom is very dirty. I even bela2in buy brush and wipol because mintol staff is the same. sheets not changed

Very dirty, the bed smelled musty, the linen was yellow and dirty, the shower didn't work and there was a lot of dust. The room was dark.

the bathroom needs to be cleaned again

The hotel is not clear, it's scary to be given a room that isn't right

It's quite comfortable, but the shower water is small

Dirty room, dirty toilet, TV doesn't work, basically it's not comfortable.

Room 206. TV is dead, toilet is broken, towels are torn, water is murky. Sorry but this is my honest review.

The service is very bad, the female receptionist who is on duty during the day is super rude. Every time I ask a question, the answer is always unfriendly. The room is dirty, the toilet smells of urine and rats. The TV doesn't work, the pillows and mattresses smell musty. Makes me regret it.

Very bad service, poor room cleanliness, unfriendly staff. Be careful there are hotel tactics to increase room prices, we are given a bad room then asked to be upgraded. Not recommended at all. The application team should sort this hotel again.

The location is indeed in the middle of the city, and not too far from Ciwalk. From the front it looks clean but after checking in, I happened to get a room on the 1st floor which was the most corner and stuffy, the bathroom was already covered in moss, and the walls were peeling off when it was time to repaint. Many guests or employees smoke around the stairs, so the smoke goes everywhere. Waste from other guests' mineral drinks in front of the room was not immediately cleaned up.

Thank you, very good service

the location is quite close to RSHS, I happened to stop by while waiting for my brother to undergo OP. With an economical price, the facilities are sufficient, the atmosphere is a bit strange... because there is not enough lighting at night in my opinion.

Just a request, hopefully it can be considered again, I have stayed here 6 times and it is quite comfortable, my suggestion is that each room is equipped with an electric kettle for hot water and glasses to make it easier for customers to brew a cup of hot water in the morning, the rest is okay 👍🏻⭐

The place is great, recommended hotel with pocket-friendly prices ☺

very comfortable staying here, have chosen to rest here for several nights... and very close access to RSHS, back and forth just walk... hot water is smooth, AC is cold, TV is ok, especially cool with the sound of gurgling water in the pond with very beautiful fish... there are also many food and laundry sellers around it... basically the best choice while back and forth at RSHS

Nice Budget Hotel. A little bit quite. Near to Pamitran Unpad.

nice Budget motel, a little bit quite. near to RSHS and Pamitran Unpad.

Good enough. Clean room. The shower hot water is not good.