What are available facilities at Royal Regantris Cendana?

There are top facilites at Royal Regantris Cendana such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Royal Regantris Cendana?

The standard check-in time at Royal Regantris Cendana is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Royal Regantris Cendana provide breakfast?

Yes, Royal Regantris Cendana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Royal Regantris Cendana?

Royal Regantris Cendana is a 3.0-star hotel.

How many floors does Royal Regantris Cendana have?

Royal Regantris Cendana has 9 floors.

How many rooms are available at Royal Regantris Cendana?

Royal Regantris Cendana has 84 rooms in total.

Does Royal Regantris Cendana provide parking?

Yes, Royal Regantris Cendana provides parking. Please confirm details directly with the hotel.

What do past guests say about Royal Regantris Cendana?

Royal Regantris Cendana is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

Royal Regantris Cendana

Name: Royal Regantris Cendana
Address: Jalan Kombes Pol. M. Duryat No. 6 Tegalsari, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262, Jalan Kombes Pol. M. Duryat No. 6 Tegalsari, Jawa Timur, 60262, Indonesia
Rating: 8.5

Hotels

8.5

/10

Very Good

2,707 reviews

What Guests Say About Their Stay

Staff Friendliness (118)

Distance To City Center (113)

Room Space (106)

Accessibility (93)

Verified Traveler

10.0

/ 10

A delightful experience! From the speedy check-in process, the well-maintained room quality, the extensive and enjoyable breakfast menu, to the responsiveness of the security guard in the courtyard to greet and manage car check-in and check-out.

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L***h

10.0

/ 10

Recommended! If I go back to Surabaya, I'll definitely come back here again. It lived up to my expectations and didn't disappoint. 😍

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E***a

9.4

/ 10

The room facilities are good, clean, everything is complete, the bathroom accessories are also complete, there is even a hair shower cup, wow, this is the first time I've found that. The location is close to Tunjungan, you can even walk to it, the staff is friendly, and you can check in 1 hour early. If I go to Surabaya again, I will probably come here again😍

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Heronikawati

10.0

/ 10

I highly recommend the Royal Regantris Cendana Hotel, located in the city center, not far from Plaza Tunjungan. The staff is very friendly in serving hotel guests (thank you so much, Tiya ❤️). The breakfast menu is very varied, and the hotel's cleanliness is beyond doubt 😊

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e***a

9.4

/ 10

Super spacious room, complete amenities, close to the city center. Really enjoyed all the facilities. Free amenities make it easy to worry about going hungry, but if you want to go to Indomaret, you can also do it, it's very close, you can walk. Dyandra Convention Center, Tunjungan Plaza, Jalan Tunjungan are also close. There's also a cafe next to the hotel. Super duper worth it to stay here.

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In the Area

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Jalan Kombes Pol. M. Duryat No. 6 Tegalsari, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262

Main Facilities

AC

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Location Staying at Royal Singosari Cendana Tunjungan is a good choice when you are visiting Tegalsari. The hotel is located only 1.43 km away from Surabaya Gubeng Station. This hotel is very easy to find since it is strategically positioned close to public facilities. About Royal Singosari Cendana Tunjungan Royal Singosari Cendana Tunjungan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here. From business event to corporate gathering, Royal Singosari Cendana Tunjungan provides complete services and facilities that you and your colleagues need. Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Royal Singosari Cendana Tunjungan. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from Royal Singosari Cendana Tunjungan exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. Royal Singosari Cendana Tunjungan is a hotel with great comfort and excellent service according to most hotel's guests. With all facilities offered, Royal Singosari Cendana Tunjungan is the right place to stay.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Royal Regantris Cendana

Jalan Kombes Pol. M. Duryat No. 6 Tegalsari, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262

Discover More Places

Discover More About Royal Regantris Cendana

note: hotel was previously named Royal Singosari Cendana Tunjungan / Cendana Premiere Hotel

Location

Staying at Royal Regantris Cendana is a good choice when you are visiting Tegalsari.

About Royal Regantris Cendana

Royal Regantris Cendana is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Royal Regantris Cendana provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Royal Regantris Cendana.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Royal Regantris Cendana exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Royal Regantris Cendana is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Royal Regantris Cendana is the right place to stay.

NIB: 9120216111416

KBLI: 55110

All facilities in Royal Regantris Cendana

Bar, Cafe and Lounge

Entertainment Facility

Lobby

CleanAccommodation

Exterior

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage

General

AC
Ballroom
Banquet
Connecting rooms
Non-smoking room
Smoking area

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast

In-room Facilities

Cable TV
Hairdryer
Shower
TV

Nearby Facilities

ATM/Banking
Grocery
Shops
Supermarket

Transportation

Area shuttle
Secure parking
Valet parking

Things to Do

Massage
Spa

Accessibilty

Disabled access friendly
Wheelchair accessible

Business Facilities

Business center
Photocopier

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Royal Regantris Cendana

Important Note

In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Royal Regantris Cendana	84
Number of floors in Royal Regantris Cendana	9
Another facilities in Royal Regantris Cendana	24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

More Reviews from Other Guests in Royal Regantris Cendana

Overall Ratings & Reviews Royal Regantris Cendana

Traveloka (2,707)

8.5

Very Good

From 2,707 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.8

Service and Facilites

8.6

People often mention about Royal Regantris Cendana

All

Staff Friendliness (64)

Room Space (58)

Bedroom (57)

Distance to City Center (56)

Accessibility (51)

Check-in/out Time (51)

Ambiance (51)

Bathroom (48)

Family Friendly (46)

Wifi (46)

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Traveler Reviews Royal Regantris Cendana

Number of reviews per page

20

40

Customer reviews

K***a

Staycation

10.0

/10

Reviewed 6 day(s) ago

It's crazy good, the service is also very friendly, it's really worth it

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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B***s

9.4

/10

Reviewed 7 day(s) ago

I got deluxe room 811 with a city view. Because it's in a corner, it offers a view of the road. I really liked the atmosphere and proximity to the airport transfer service. The staff was helpful, and even a prayer mat was provided free of charge. The amenities are complete, clean, and everything is in great condition. I'll definitely visit again.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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Verified Traveler

10.0

/10

Reviewed 1 week(s) ago

A delightful experience! From the speedy check-in process, the well-maintained room quality, the extensive and enjoyable breakfast menu, to the responsiveness of the security guard in the courtyard to greet and manage car check-in and check-out.

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1 people find it helpful

Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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abraham j. m.

7.2

/10

Reviewed 2 week(s) ago

The room was old and the toilet was not clean. This hotel has to upgrade the room and toilet. Check-in was fast and helpful.

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Accommodation's Reply

08 Jun 2026

Dear Mr. Abraham Jacob Maringing, Sincerely, Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted to hear that you had a memorable time at Royal Regantris Sendana. We apologize for the issue regarding the cleanliness of the bathroom in your room. We have informed the relevant department to address this matter. Thank you again for choosing our hotel. We hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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L***h

Leisure

10.0

/10

Reviewed 2 week(s) ago

Recommended! If I go back to Surabaya, I'll definitely come back here again. It lived up to my expectations and didn't disappoint. 😍

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1 people find it helpful

Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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TS

TAUFIQURRACHMAN S.

Business

9.4

/10

Reviewed 2 week(s) ago

The rooms are very spacious and very comfortable, close to the city center. Cleanliness is good. No connecting rooms are available.

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Accommodation's Reply

08 Jun 2026

Dear Mr. Taufiqurachman S., From the Royal Regantris Cendana Hotel, we respectfully thank you for taking the time to write a review of your stay. We are delighted to hear that you had a memorable time at the Royal Regantris Cendana. Thank you again for being our guest. We hope to welcome you back to the Royal Regantris Cendana for your next stay. Sincerely, Fajar Putra, Front Office Manager, Royal Regantris Cendana Group

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N***i

Staycation

10.0

/10

Reviewed 3 week(s) ago

The staff is friendly, the rooms are appropriate and clean.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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L***a

Leisure

10.0

/10

Reviewed 3 week(s) ago

The hotel staff was very friendly, and the room was top notch. Thank you very much.

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1 people find it helpful

Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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N***h

Transit

9.4

/10

Reviewed 4 week(s) ago

Comfortable in a variety of conditions, whether you're just in transit or on a family trip. The rooms are clean, and the staff is friendly and helpful, from the security guards to the front desk.

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1 people find it helpful

Accommodation's Reply

19 May 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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N***h

9.4

/10

Reviewed 4 week(s) ago

I've stayed several times but it's never disappointing. If there's a problem with the room, the staff are very responsive.

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Accommodation's Reply

19 May 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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t***l

Business

9.4

/10

Reviewed 5 week(s) ago

The Royal Regantris Hotel is the most comfortable and close to delicious food. I'll definitely come back here if I'm in Surabaya. Best of luck!

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Accommodation's Reply

19 May 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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AK

Andreas K.

Staycation

9.4

/10

Reviewed 6 week(s) ago

An old but very comfortable hotel and one of the best recommendations in the city center. Worth the price.

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Accommodation's Reply

19 May 2026

Dear Mr. Andreas, From the Royal Regantris Sendana Hotel, Thank you for taking the time to write a review of your stay. We are delighted to hear that you had a memorable time at the Royal Regantris Sendana. Thank you again for being our guest. We hope to welcome you back to the Royal Regantris Sendana again in the future. Sincerely, Fajar Putra, Front Office Manager

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G***a

Business

10.0

/10

Reviewed 9 week(s) ago

The hotel staff is very friendly to visitors from out of town, informative, the security guard is a star 🌟🌟🌟🌟🌟 very cool and polite, salute!

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Accommodation's Reply

15 Apr 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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M***i

Leisure

9.7

/10

Reviewed 10 week(s) ago

Overall, the hotel is comfortable, clean and tidy, close to eateries and in the city center and close to Gubeng Station. However, perhaps the service could be improved, especially the receptionist. I checked in on March 30, 2026 at 3 AM, via phone asked the price of AYCE breakfast, only 80k, when I asked the receptionist she answered 100k, I immediately confirmed, "I called you earlier and they said 80k," she was immediately shocked and nervously replied, "Oh yeah, 80k," is this a markup or not... annoying (that's the only minus).

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1 people find it helpful

Accommodation's Reply

15 Apr 2026

Dear Mr. Mulyo Adi, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted to receive your positive feedback through the Traveloka app. Regarding the additional buffet breakfast, our hotel normally charges 100,000 Rupiah per person. However, we offer a Happy Hour where the additional breakfast is available for 80,000 Rupiah per person. This Happy Hour price is subject to availability and must be paid immediately during Happy Hour. Thank you again for being our guest. We hope to welcome you back on your next stay. Sincerely, Fajar Putra, Front Office Manager

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Verified Traveler

Transit

6.8

/10

Reviewed 10 week(s) ago

Last year, staying at Royal Regantris Cendana made me and my family come back again, because it was fun, this time staying at Royal Regantris Cendana was disappointing, got a room with a condition where the bathroom door could not be closed properly, so it had to be fixed first, the bed sheets used were dirty and had red stains like blood (maybe they had been washed but not clean) hopefully in the future it can be fixed.

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Accommodation's Reply

15 Apr 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to review your stay with us. We apologize for any inconvenience you may have experienced. We have reviewed all your feedback and are taking steps to prevent such incidents from happening again in the future. We apologize again for any inconvenience caused. We hope to welcome you back on your next stay with even better service. Sincerely, Fajar Putra, Front Office Manager

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B***a

Transit

8.2

/10

Reviewed 10 week(s) ago

The WhatsApp admin is very responsive. Thank you for accommodating this hassle.

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Accommodation's Reply

15 Apr 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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Da

Diandra a. R.

Leisure

8.2

/10

Reviewed 10 week(s) ago

The staff's friendliness and complaint handling are excellent, really great.

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Accommodation's Reply

15 Apr 2026

Dear Ms. Diandra A. R., From the Royal Regantris Cendana Hotel, Thank you for taking the time to share your stay with us. We are delighted that you enjoyed your memorable stay at Royal Regantris Cendana. Thank you again for being our guest. We hope to welcome you back to Royal Regantris Cendana for your next visit. Sincerely, Fajar Putra, Front Office Manager

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R***a

Staycation

8.4

/10

Reviewed 11 week(s) ago

The hotel itself is quite comfortable. Upgrades/renovations to the hotel facilities are likely in need. The surrounding area is quite good, and the location, close to the mall, is a plus. Best price

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Accommodation's Reply

15 Apr 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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SS

Sadtoto S.

Leisure

9.1

/10

Reviewed 11 week(s) ago

View to road access from 5th floor.

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Accommodation's Reply

30 Mar 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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S***n

Leisure

8.2

/10

Reviewed 11 week(s) ago

It's cool and comfortable to live here. Close to Tunjungan Plaza.

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Accommodation's Reply

30 Mar 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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Number of reviews per page

20

40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.