THB | EN
Deals
Partnership
Support
Bookings
Log In
Register
Hotels
Flights
Airport Transfer
Car Rental
Things to Do
More

Royal Regantris Cendana

Explore Royal Regantris Cendana

Overall Ratings & Reviews Royal Regantris Cendana

Traveloka (2,707)
8.5
Very Good
From 2,707 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.8

Service and Facilites

8.6

People often mention about Royal Regantris Cendana
All
Staff Friendliness (64)
Room Space (58)
Bedroom (57)
Distance to City Center (56)
Accessibility (51)
Check-in/out Time (51)
Ambiance (51)
Bathroom (48)
Family Friendly (46)
Wifi (46)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Royal Regantris Cendana

Number of reviews per page
20
40
Customer reviews
K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
It's crazy good, the service is also very friendly, it's really worth it
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
B***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
I got deluxe room 811 with a city view. Because it's in a corner, it offers a view of the road. I really liked the atmosphere and proximity to the airport transfer service. The staff was helpful, and even a prayer mat was provided free of charge. The amenities are complete, clean, and everything is in great condition. I'll definitely visit again.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A delightful experience! From the speedy check-in process, the well-maintained room quality, the extensive and enjoyable breakfast menu, to the responsiveness of the security guard in the courtyard to greet and manage car check-in and check-out.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
Profile Picture
abraham j. m.
icon-origin-TRAVELOKA
7.2
/10
Reviewed 2 week(s) ago
The room was old and the toilet was not clean. This hotel has to upgrade the room and toilet. Check-in was fast and helpful.
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Mr. Abraham Jacob Maringing, Sincerely, Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted to hear that you had a memorable time at Royal Regantris Sendana. We apologize for the issue regarding the cleanliness of the bathroom in your room. We have informed the relevant department to address this matter. Thank you again for choosing our hotel. We hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
L***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Recommended! If I go back to Surabaya, I'll definitely come back here again. It lived up to my expectations and didn't disappoint. 😍
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
TAUFIQURRACHMAN S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The rooms are very spacious and very comfortable, close to the city center. Cleanliness is good. No connecting rooms are available.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Mr. Taufiqurachman S., From the Royal Regantris Cendana Hotel, we respectfully thank you for taking the time to write a review of your stay. We are delighted to hear that you had a memorable time at the Royal Regantris Cendana. Thank you again for being our guest. We hope to welcome you back to the Royal Regantris Cendana for your next stay. Sincerely, Fajar Putra, Front Office Manager, Royal Regantris Cendana Group
Translated by Google Icon
See original
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly, the rooms are appropriate and clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly, and the room was top notch. Thank you very much.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
N***h
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Comfortable in a variety of conditions, whether you're just in transit or on a family trip. The rooms are clean, and the staff is friendly and helpful, from the security guards to the front desk.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
N***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I've stayed several times but it's never disappointing. If there's a problem with the room, the staff are very responsive.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 May 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
t***l
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The Royal Regantris Hotel is the most comfortable and close to delicious food. I'll definitely come back here if I'm in Surabaya. Best of luck!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 May 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
Andreas K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
An old but very comfortable hotel and one of the best recommendations in the city center. Worth the price.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 May 2026
Dear Mr. Andreas, From the Royal Regantris Sendana Hotel, Thank you for taking the time to write a review of your stay. We are delighted to hear that you had a memorable time at the Royal Regantris Sendana. Thank you again for being our guest. We hope to welcome you back to the Royal Regantris Sendana again in the future. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
G***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly to visitors from out of town, informative, the security guard is a star 🌟🌟🌟🌟🌟 very cool and polite, salute!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Apr 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Overall, the hotel is comfortable, clean and tidy, close to eateries and in the city center and close to Gubeng Station. However, perhaps the service could be improved, especially the receptionist. I checked in on March 30, 2026 at 3 AM, via phone asked the price of AYCE breakfast, only 80k, when I asked the receptionist she answered 100k, I immediately confirmed, "I called you earlier and they said 80k," she was immediately shocked and nervously replied, "Oh yeah, 80k," is this a markup or not... annoying (that's the only minus).
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Mr. Mulyo Adi, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted to receive your positive feedback through the Traveloka app. Regarding the additional buffet breakfast, our hotel normally charges 100,000 Rupiah per person. However, we offer a Happy Hour where the additional breakfast is available for 80,000 Rupiah per person. This Happy Hour price is subject to availability and must be paid immediately during Happy Hour. Thank you again for being our guest. We hope to welcome you back on your next stay. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
6.8
/10
Reviewed 10 week(s) ago
Last year, staying at Royal Regantris Cendana made me and my family come back again, because it was fun, this time staying at Royal Regantris Cendana was disappointing, got a room with a condition where the bathroom door could not be closed properly, so it had to be fixed first, the bed sheets used were dirty and had red stains like blood (maybe they had been washed but not clean) hopefully in the future it can be fixed.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Apr 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to review your stay with us. We apologize for any inconvenience you may have experienced. We have reviewed all your feedback and are taking steps to prevent such incidents from happening again in the future. We apologize again for any inconvenience caused. We hope to welcome you back on your next stay with even better service. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
B***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
The WhatsApp admin is very responsive. Thank you for accommodating this hassle.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Apr 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
Diandra a. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
The staff's friendliness and complaint handling are excellent, really great.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Apr 2026
Dear Ms. Diandra A. R., From the Royal Regantris Cendana Hotel, Thank you for taking the time to share your stay with us. We are delighted that you enjoyed your memorable stay at Royal Regantris Cendana. Thank you again for being our guest. We hope to welcome you back to Royal Regantris Cendana for your next visit. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
The hotel itself is quite comfortable. Upgrades/renovations to the hotel facilities are likely in need. The surrounding area is quite good, and the location, close to the mall, is a plus. Best price
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Apr 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
Sadtoto S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
View to road access from 5th floor.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
It's cool and comfortable to live here. Close to Tunjungan Plaza.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
Translated by Google Icon
See original
Number of reviews per page
20
40
Partner with Traveloka
Payment Partners
About Traveloka
Follow us on
Products
Other
Download Traveloka App
Copyright © 2026 Traveloka. All rights reserved