What are available facilities at Sapphire Sky Hotel & Conference?

There are top facilites at Sapphire Sky Hotel & Conference such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Sapphire Sky Hotel & Conference?

The standard check-in time at Sapphire Sky Hotel & Conference is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Sapphire Sky Hotel & Conference provide breakfast?

Yes, Sapphire Sky Hotel & Conference provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Sapphire Sky Hotel & Conference?

Sapphire Sky Hotel & Conference is a 4.0-star hotel.

How many floors does Sapphire Sky Hotel & Conference have?

Sapphire Sky Hotel & Conference has 8 floors.

How many rooms are available at Sapphire Sky Hotel & Conference?

Sapphire Sky Hotel & Conference has 102 rooms in total.

Does Sapphire Sky Hotel & Conference provide parking?

Yes, Sapphire Sky Hotel & Conference provides parking. Please confirm details directly with the hotel.

Does Sapphire Sky Hotel & Conference have a swimming pool?

Yes, a swimming pool is available at Sapphire Sky Hotel & Conference.

What do past guests say about Sapphire Sky Hotel & Conference?

Sapphire Sky Hotel & Conference is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

Sapphire Sky Hotel & Conference

Name: Sapphire Sky Hotel & Conference
Address: BSD City Serpong,Jalan BSD Boulevard Utara SC II No. 2, Serpong, Tangerang Selatan, Banten, Indonesia, 15331, BSD City Serpong,Jalan BSD Boulevard Utara SC II No. 2, Banten, 15331, Indonesia
Rating: 8.5

Hotels

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8.5

Very Good

7,672 reviews

What Guests Say About Their Stay

N***a

9.7

/ 10

The staff were kind and friendly, great hospitality, clean room, and strategic location.

M***i

8.8

/ 10

Staying at Sapphire Sky is a great choice if you have business or activities around BSD or ICE BSD. It’s conveniently located nearby, and the hotel itself is quite nice and comfortable.

Mochamad N.

9.4

/ 10

I really enjoyed my stay here. The location is very convenient, very close to AEON Mall, with plenty of places to eat nearby. The booking staff were especially kind and helpful, and everyone I encountered, including the security staff, was consistently friendly and attentive. The room was clean, comfortable, and well maintained, and I had no complaints at all during my stay. I had a genuinely pleasant time here and would happily stay again. Highly recommended if you’re visiting AEON Mall, ICE BSD, or anywhere around the BSD area.

N***o

10.0

/ 10

The hotel staff is friendly, the rooms are clean and fragrant. It's also strategically located in the city center, with a minimarket nearby. Recommended for those looking for a staycation with friends or family.

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N***o

8.8

/ 10

Friendly staff, clean, fragrant rooms, play area, swimming pool and gym, recommended for a staycation with family.

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In the Area

See Map

BSD City Serpong,Jalan BSD Boulevard Utara SC II No. 2, Serpong, Tangerang Selatan, Banten, Indonesia, 15331

Main Facilities

What's around Sapphire Sky Hotel & Conference

BSD City Serpong,Jalan BSD Boulevard Utara SC II No. 2, Serpong, Tangerang Selatan, Banten, Indonesia, 15331

Discover More Places

Exterior 2 Sapphire Sky Hotel & Conference

Discover More About Sapphire Sky Hotel & Conference

note: hotel was previously named Sapphire Sky Hotel Serpong - BSD

Location
Staying at Sapphire Sky Hotel & Conference is a good choice when you are visiting BSD.

About Sapphire Sky Hotel & Conference

Sapphire Sky Hotel & Conference is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Sapphire Sky Hotel & Conference provides a pleasant accommodation for your stay.

From business event to corporate gathering, Sapphire Sky Hotel & Conference provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Sapphire Sky Hotel & Conference is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Sapphire Sky Hotel & Conference, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Sapphire Sky Hotel & Conference is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Sapphire Sky Hotel & Conference is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Sapphire Sky Hotel & Conference is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sapphire Sky Hotel & Conference exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sapphire Sky Hotel & Conference is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sapphire Sky Hotel & Conference.

All facilities in Sapphire Sky Hotel & Conference

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Food and Drinks

A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Cafe
Dining area
Snacks
Snack bar

Things to Do

Massage
Pool sun loungers
Spa
TV lounge

Transportation

Secure parking
Valet parking

Connectivity

Free WiFi

General

AC
Reception hall
Banquet
Connecting rooms
Swimming pool
Smoking area

Accessibilty

Accessible parking
Wheelchair accessible

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Porter
Wedding service

Business Facilities

Business facilities
Conference room
Meeting facilities
Photocopier
Projector

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Refrigerator
Shower
TV

Nearby Facilities

Grocery
Laundry
Supermarket

Sports and Recreations

Cycling

Accommodation Policy & General Information in Sapphire Sky Hotel & Conference

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

1. Deposit needed upon arrival, it can be by cash. 2. Check in time will be at 2 pm. Less than 2 pm will be additional early check in charge. 3. Smoking room only limited availability. 4. Any kind of pet ARE NOT ALLOWED. 5. Any kind of sharp smelled food (e.g durian) and or various kind of food made by ARE NOT ALLOWED.(if guest bring that sharp smelled food, there will be treatment surcharge)

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sapphire Sky Hotel & Conference	102
Number of floors in Sapphire Sky Hotel & Conference	8
Another facilities in Sapphire Sky Hotel & Conference	A la carte dinner, A la carte lunch, Bar, Breakfast, Buffet breakfast

More Reviews from Other Guests in Sapphire Sky Hotel & Conference

Overall Ratings & Reviews Sapphire Sky Hotel & Conference

Traveloka (7,672)

8.5

Very Good

From 7,672 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.5

Service and Facilites

8.5

People often mention about Sapphire Sky Hotel & Conference

All

Staff Friendliness (91)

Bedroom (81)

Accessibility (74)

Surroundings (68)

Hotel Area (66)

Variety (66)

Ambiance (65)

Taste (62)

Bathroom (59)

Room Space (58)

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Traveler Reviews Sapphire Sky Hotel & Conference

Number of reviews per page

20

40

Customer reviews

N***a

Staycation

9.7

/10

Reviewed 2 day(s) ago

The staff were kind and friendly, great hospitality, clean room, and strategic location.

Find this review helpful?

M***i

Staycation

8.8

/10

Reviewed 3 week(s) ago

Staying at Sapphire Sky is a great choice if you have business or activities around BSD or ICE BSD. It’s conveniently located nearby, and the hotel itself is quite nice and comfortable.

1 people find it helpful

y***a

8.5

/10

Reviewed 3 week(s) ago

It was pretty good. Unfortunately, much of the breakfast buffet was cold, not warm.

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K***n

Leisure

9.7

/10

Reviewed 5 week(s) ago

If there is a race in BSD, I will most likely stay here again.

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Accommodation's Reply

04 Oct 2026

Dear Valued Guests, Warm greetings from Sapphire Sky BSD & Convention Centre. Thank you for taking the time to write a positive review about your stay at Sapphire Sky BSD. We are delighted to hear that you received excellent service during your stay. Your positive feedback is a great motivation for us to continue striving to provide the best service. We hope to serve you again with the warmest welcome in the future. Have a great day! Sincerely, The Management Team, Sapphire Sky Hotel

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MN

Mochamad N.

Staycation

9.4

/10

Reviewed 6 week(s) ago

I really enjoyed my stay here. The location is very convenient, very close to AEON Mall, with plenty of places to eat nearby. The booking staff were especially kind and helpful, and everyone I encountered, including the security staff, was consistently friendly and attentive. The room was clean, comfortable, and well maintained, and I had no complaints at all during my stay. I had a genuinely pleasant time here and would happily stay again. Highly recommended if you’re visiting AEON Mall, ICE BSD, or anywhere around the BSD area.

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Accommodation's Reply

15 Sep 2026

Dear Mr. Mochamad N. Warm greetings from Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to leave a positive review regarding your visit to Sapphire Sky Hotel BSD. We are delighted to hear that you received exceptional service during your stay. Your kind feedback serves as great motivation for us to continue delivering the best possible service. It would be a pleasure to welcome you back and provide our signature hospitality on a future occasion. Enjoy your day! Sincerely, Sapphire Sky Hotel Management

I***n

8.5

/10

Reviewed 6 week(s) ago

Like the place, delicious food, good service, clean and tidy rooms.

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Accommodation's Reply

20 Sep 2026

Dear Valued Guest, Sapphire Sky Hotel & Conference BSD extends its deepest respects and gratitude for taking the time to write a positive review during your stay at Sapphire Sky Hotel BSD. We are delighted to hear that you received excellent service during your stay. Your positive review is a great motivation for us to continue striving to provide the best possible service. We look forward to serving you again in the future. We wish you a pleasant day. Sincerely, The Management Team, Sapphire Sky Hotel

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I***e

Business

10.0

/10

Reviewed 7 week(s) ago

It seems like the Sapphire Sky Hotel is my guests' favorite choice in the BSD area. So far, no complaints. Thank you.

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Accommodation's Reply

15 Sep 2026

Dear Valued Guests, Sapphire Sky BSD Hotel & Convention Centre would like to express our gratitude for taking the time to write a positive review about your stay at Sapphire Sky BSD Hotel. We are delighted that you received excellent service during your stay. Your positive feedback is a great motivation for us to continue striving to provide the best service. We hope to welcome you again in the future. Have a wonderful day! Sincerely, The Sapphire Sky Hotel Management

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I***e

Business

10.0

/10

Reviewed 7 week(s) ago

My guests booked this hotel because it's convenient for nearby activities. The environment is pleasant and access is easy. The rooms are clean and comfortable. The food was fine. No complaints from guests. Thank you, Sapphire Sky Hotel.

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Accommodation's Reply

15 Sep 2026

Dear Valued Guest, This is Sapphire Sky Hotel & Conference Center. Thank you so much for your stay and for such a wonderful review. We are delighted that you enjoyed your stay. Your compliments are a great encouragement to us, and we will strive to provide even better service in the future. We hope to welcome you back again. Have a great day! Sincerely, The Sapphire Sky Hotel Management Team

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R***i

Business

9.7

/10

Reviewed 7 week(s) ago

Ok hotel, friendly service, the best menu variety.

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1 people find it helpful

Accommodation's Reply

10 Sep 2026

Dear Valued Guest, Sapphire Sky Hotel & Conference BSD extends its deepest respects and gratitude for taking the time to write a positive review during your stay at Sapphire Sky Hotel BSD. We are delighted to hear that you received excellent service during your stay. Your positive review is a great motivation for us to continue striving to provide the best possible service. We look forward to serving you again in the future. We wish you a pleasant day. Sincerely, The Management Team, Sapphire Sky Hotel

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R***y

Business

10.0

/10

Reviewed 9 week(s) ago

It's really great, I don't regret booking a hotel here. Absolutely the best, I want to come back again.

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Accommodation's Reply

28 Aug 2026

Dear Valued Guest, Sapphire Sky Hotel & Conference BSD respectfully submits your best wishes. Thank you for taking the time to leave us a positive review during your stay at Sapphire Sky Hotel BSD. We sincerely apologize for any unpleasant experience regarding the food at our hotel. We will review and improve the quality of our food to ensure you have a wonderful experience when you return to our hotel. Your positive review is a great motivation for us to always provide the best service. We hope to serve you again with our best service in the future. Have a great day! Sincerely, The Management Team, Sapphire Sky Hotel

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Y***i

10.0

/10

Reviewed 9 week(s) ago

Family hotel with very friendly service.

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Accommodation's Reply

28 Aug 2026

Dear Valued Guest, Sapphire Sky Hotel & Conference BSD respectfully submits your best wishes. Thank you for taking the time to leave us a positive review during your stay at Sapphire Sky Hotel BSD. We sincerely apologize for any unpleasant experience regarding the food at our hotel. We will review and improve the quality of our food to ensure you have a wonderful experience when you return to our hotel. Your positive review is a great motivation for us to always provide the best service. We hope to serve you again with our best service in the future. Have a great day! Sincerely, The Management Team, Sapphire Sky Hotel

See original

g***g

Business

8.5

/10

Reviewed 10 week(s) ago

Nice to stay near the location I go.

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Accommodation's Reply

28 Aug 2026

Dear Valued Guest, Sapphire Sky Hotel & Conference BSD respectfully submits your positive review regarding your stay at Sapphire Sky Hotel BSD. We sincerely apologize for the unpleasant experience you had with our food. We will review and improve the quality of our food to ensure you have a wonderful experience when you return to our hotel. Your positive review is a great motivation for us to always provide the best service. We hope to serve you again with our best service in the future. Have a great day! Sincerely, The Management Team, Sapphire Sky Hotel

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AA

AJENG A. P.

Staycation

10.0

/10

Reviewed 10 week(s) ago

The hotel staff is very friendly, the food is delicious, the rooms are clean.

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Accommodation's Reply

28 Aug 2026

Dear Guests, Welcome to Sapphire Sky Hotel & Conference Center! Thank you so much for your kind review. We sincerely apologize for any inconvenience you experienced regarding your meal. We will strive to improve our food and beverage service to ensure your satisfaction on your next stay. Your kind words are a great encouragement to us as we constantly strive to provide the best possible service. We look forward to welcoming you again with the highest quality service. Have a wonderful day! From the Management Team of Sapphire Sky Hotel

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T***y

9.7

/10

Reviewed 11 week(s) ago

It says egg martabak, but when you try it, it's more like flour martabak. The egg is so cute.

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Accommodation's Reply

18 Aug 2026

Dear valued guest, this is the Sapphire Sky BSD Hotel & Convention Center. We sincerely thank you for taking the time to leave a positive review during your stay. We fully understand the inconvenience you experienced regarding the use of the martabak. We will continue to make improvements to provide even better service in the future. Your positive feedback is a great motivation for us to always strive to provide the best service. We look forward to welcoming you with the best service again next time. Have a wonderful day! Sincerely, The Management of Sapphire Sky Hotel

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W***u

10.0

/10

Reviewed 12 week(s) ago

Good service, good atmosphere, strategic location.

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1 people find it helpful

Accommodation's Reply

11 Aug 2026

Dear Valued Guest, Sapphire Sky Hotel & Conference BSD respectfully submits your best wishes. Thank you for taking the time to leave us a positive review during your stay at Sapphire Sky Hotel BSD. We sincerely apologize for any unpleasant experience regarding the food at our hotel. We will review and improve the quality of our food to ensure you have a wonderful experience when you return to our hotel. Your positive review is a great motivation for us to always provide the best service. We hope to serve you again with our best service in the future. Have a great day! Sincerely, The Management Team, Sapphire Sky Hotel

See original

M***d

Staycation

10.0

/10

Reviewed 13 week(s) ago

its awesome, still included in the central area of tangerang city, easy to reach on maps, basically the best

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2 people find it helpful

Accommodation's Reply

11 Aug 2026

Dear Valued Guest, Sapphire Sky Hotel & Conference BSD respectfully submits your positive review regarding your stay at Sapphire Sky Hotel BSD. We sincerely apologize for the unpleasant experience you had with our food. We will review and improve the quality of our food to ensure you have a wonderful experience when you return to our hotel. Your positive review is a great motivation for us to always provide the best service. We hope to serve you again with our best service in the future. Have a great day! Sincerely, The Management Team, Sapphire Sky Hotel

See original

ay

agnes y.

5.7

/10

Reviewed 13 week(s) ago

Unfortunately, I had a bad experience staying at this hotel. The bedsheets were dirty, and the room was very noisy because it wasn’t soundproof.

1 people find it helpful

Accommodation's Reply

18 Aug 2026

Dear Ms. Agnes Y., Sincerely, Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to write a positive review about your stay at Sapphire Sky Hotel BSD. We understand your less-than-ideal experience during your stay. We will follow up on your complaints regarding the linens and noise to provide a better experience in the future. Your positive feedback is a great motivation for us to always provide the best service. We are honored to have the opportunity to serve you again in the future. Have a wonderful day! Sincerely, The Management, Sapphire Sky Hotel.

See original

JP

Johan P.

Business

9.4

/10

Reviewed 13 week(s) ago

I always stay here when there's a running event at QBig or the surrounding area. It's simply the best.

See original

1 people find it helpful

Accommodation's Reply

11 Aug 2026

Dear Mr. Johan, Sincerely, Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to write a positive review during your stay at Sapphire Sky Hotel BSD. We sincerely apologize for the unpleasant experience regarding the food at our hotel. We will review and improve the quality of our food to ensure you have a wonderful experience when you return to our hotel again. Your positive review is a great motivation for us to always provide the best service. We hope to serve you again with our best service in the future. Have a wonderful day! Sincerely, The Management, Sapphire Sky Hotel.

See original

ay

agnes y.

Business

5.8

/10

Reviewed 13 week(s) ago

The worst hotel I've ever stayed in. I couldn't sleep because the room wasn't soundproof, and it faced the main road, making it very distracting from the sound of motorbikes and cars. The sheets, blanket, and bedcover were dirty, stained with strange stains, and the room smelled strange.

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Accommodation's Reply

18 Aug 2026

Dear Ms. Agnes Y., Sincerely, Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to write a positive review about your stay at Sapphire Sky Hotel BSD. We understand your less-than-ideal experience during your stay. We will follow up on your complaints regarding the linens and noise to provide a better experience in the future. Your positive feedback is a great motivation for us to always provide the best service. We are honored to have the opportunity to serve you again in the future. Have a wonderful day! Sincerely, The Management, Sapphire Sky Hotel.

See original

Verified Traveler

Leisure

9.4

/10

Reviewed 14 week(s) ago

The staff are friendly, especially the security guard who assisted me with parking as the space is limited.

Find this review helpful?

Accommodation's Reply

23 Jul 2026

Dear Valued Guest, Sapphire Sky Hotel & Conference BSD extends its deepest respects and gratitude for taking the time to write a positive review during your stay at Sapphire Sky Hotel BSD. We are delighted to hear that you received excellent service during your stay. Your positive review is a great motivation for us to continue striving to provide the best possible service. We look forward to serving you again in the future. We wish you a pleasant day. Sincerely, The Management Team, Sapphire Sky Hotel

See original

Number of reviews per page

20

40

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Bedroom 4 Sapphire Sky Hotel & Conference

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