Shangri La Jakarta

9.0
/10
Exceptional
3,396 reviews

What Guests Say About Their Stay

Taste (96)
Family Friendly (95)
Staff Friendliness (95)
Bedroom (94)

Herdiana D.

10.0
/ 10
Always love to stay in Shangri-La Jakarta. Great room, staff, and everything in it. Will always come back here!

M***a

10.0
/ 10
My kids love swimming here. We parents don't have to worry either. There are free life jackets. The pool is clean. No need to leave the hotel anymore. Kids are comfortable, parents are at ease.
See original

s***a

10.0
/ 10
My first time staying here. The staff was very friendly, and we even extended our check-out period to make it even more enjoyable. There's a complimentary tennis court for in-house guests—a truly 5-star experience. Very satisfied.
See original

Putri V. A.

10.0
/ 10
This is my third time staying at the Shangri-La. My first two visits were many years ago, yet the hotel’s standards haven't wavered; true to its name, it consistently delivers a five-star experience. The hospitality is top-notch and the breakfast spread is incredibly diverse. While the exterior has an 'old-fashioned' look, it retains a timeless 'old money' elegance that is still very comfortable. The highlight for me, however, is definitely the swimming pool—especially the kids' pool area, which is simply the best!

I***a

10.0
/ 10
My first stay at Shangri La was truly memorable. The staff was very friendly, the hotel is kid-friendly, there are lots of activities for children, the food is varied and you can request meals for your child, the pool is spacious, clean, and the lawn is also spacious. Hopefully, I can return to stay again.
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In the Area
See Map
Kota BNI Jln Jend Sudirman Kav 1, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10220

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Shangri La Jakarta is located in area / city Karet Tengsin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Shangri La Jakarta

Kota BNI Jln Jend Sudirman Kav 1, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10220
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Lobby Shangri La Jakarta
Lobby 2 Shangri La Jakarta

Discover More About Shangri La Jakarta

Location


Shangri La Jakarta is located in area / city Karet Tengsin.

About Shangri La Jakarta

From business event to corporate gathering, Shangri La Jakarta provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Shangri La Jakarta, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Shangri La Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Shangri La Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri La Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Shangri La Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Shangri La Jakarta is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Shangri La Jakarta

Bar, Cafe and Lounge Shangri La Jakarta
Bar, Cafe and Lounge
Lobby Shangri La Jakarta
Lobby
Exterior Shangri La Jakarta
Exterior
Bedroom Shangri La Jakarta
Bedroom
Others Shangri La Jakarta
Others

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Fullboard without drinks
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Halfboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Nightclub
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Tours
  • Wedding service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Health club
  • Massage
  • Outdoor pool
  • Spa
  • Steam room

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool
  • Smoking area

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • PRINTER
  • Projector

Sports and Recreations

  • Billiard
  • Fitness center
  • Game room
  • Outdoor tennis court
  • Tennis

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Car rental
  • Valet parking

Family-friendly Facilities

  • Kids club
  • Children pool

Nearby Facilities

  • ATM/Banking
  • Gift shop

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Shangri La Jakarta

Important Note

Breakfast is offered to Adult only

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

sauna, steam room, cold plunge, and Jacuzzi closed temporarily from 1-6-2026 to 30-6-2026.

Smoking

Smoking is allowed only in the designated smoking area.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri La Jakarta
619
Number of floors in Shangri La Jakarta
31
Another facilities in Shangri La Jakarta
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Shangri La Jakarta

What are available facilities at Shangri La Jakarta?
There are top facilites at Shangri La Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Shangri La Jakarta?
The standard check-in time at Shangri La Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Shangri La Jakarta provide breakfast?
Yes, Shangri La Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri La Jakarta?
Shangri La Jakarta is a 0.0-star hotel.
How many floors does Shangri La Jakarta have?
Shangri La Jakarta has 31 floors.
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More Reviews from Other Guests in Shangri La Jakarta

Overall Ratings & Reviews Shangri La Jakarta

Traveloka (2,689)
Other sources (707)
9.0
Exceptional
From 2,689 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.9

Location

9.1

Service and Facilites

9.2

People often mention about Shangri La Jakarta
All
Family Friendly (77)
Staff Friendliness (73)
Room Space (70)
Taste (69)
Ambiance (68)
Bedroom (68)
Bathroom (65)
Hotel Area (65)
Variety (60)
Soundproof (56)
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Traveler Reviews Shangri La Jakarta

Number of reviews per page
20
40
Customer reviews
Profile Picture
Herdiana D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Always love to stay in Shangri-La Jakarta. Great room, staff, and everything in it. Will always come back here!
Find this review helpful?
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My kids love swimming here. We parents don't have to worry either. There are free life jackets. The pool is clean. No need to leave the hotel anymore. Kids are comfortable, parents are at ease.
Translated by Google Icon
See original
Find this review helpful?
H***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Amazing staycation spot for families! Great service, nice pool, and the kids' facilities were super fun for our children. Staff were helpful and friendly. Highly recommended for weekend getaway with family!
Find this review helpful?
s***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
My first time staying here. The staff was very friendly, and we even extended our check-out period to make it even more enjoyable. There's a complimentary tennis court for in-house guests—a truly 5-star experience. Very satisfied.
Translated by Google Icon
See original
Find this review helpful?
Larasati P. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
So much fun... So satisfied... Always want to come back here.
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Find this review helpful?
N***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Even though yesterday was peak season, so the check-in queue was long, the staff was very good at handling customers 👍🏽 keep up the good work.. Very nice stay in here 🫶🏻
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1 people find it helpful
Profile Picture
Herlambang P. J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
I arrived at the hotel earlier than the check-in schedule. The reservation staff was very kind and friendly. While waiting for the room to be ready, we were given access cards so we could use the hotel facilities such as the spa and eat at the restaurant without any hassle because it could be charged to the room.
Translated by Google Icon
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1 people find it helpful
H***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Always a pleasant staycation at this hotel, with friendly staff, good facilities for children, keep it up Shangri-La
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1 people find it helpful
Fay M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Never fails us, always becomes our top of mind whenever we want to have a short escape, top!
Find this review helpful?
M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This hotel is really comfortable... When you enter the lobby, it smells so good... It's really great.
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Find this review helpful?
Putri V. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
This is my third time staying at the Shangri-La. My first two visits were many years ago, yet the hotel’s standards haven't wavered; true to its name, it consistently delivers a five-star experience. The hospitality is top-notch and the breakfast spread is incredibly diverse. While the exterior has an 'old-fashioned' look, it retains a timeless 'old money' elegance that is still very comfortable. The highlight for me, however, is definitely the swimming pool—especially the kids' pool area, which is simply the best!
Read More
Find this review helpful?
Yasinda Q.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Very splendid view, to the masjid and pool. Friendly staff and helpful.
Find this review helpful?
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Be more careful about the cleanliness of your bathroom.
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Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The service, facilities, and room were very satisfying, excellent. Thank you, Shangri-la Hotel Jakarta.
Translated by Google Icon
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1 people find it helpful
I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
My first stay at Shangri La was truly memorable. The staff was very friendly, the hotel is kid-friendly, there are lots of activities for children, the food is varied and you can request meals for your child, the pool is spacious, clean, and the lawn is also spacious. Hopefully, I can return to stay again.
Translated by Google Icon
See original
3 people find it helpful
Ade R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The food is very varied and all delicious
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2 people find it helpful
A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
For kids, please provide more varied activities.
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1 people find it helpful
Adi W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
All the staff are friendly and the check in and out process is very fast, and of course the facilities and activities for children are very many and good, thank you Shangri La
Translated by Google Icon
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
It was our fourth time staying in Shangri-La, and definitely not going to be the last time. It was a pleasant stay, it was my birthday trip, and my husband made several requests, e.g., to decorate the room and birthday greetings, and the staff, especially Mbak Jenny, handled the requests very well and were very accommodating. We can say that Shangri-La service and hospitality is one of the best in Jakarta!
Read More
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
I really enjoyed staying at Shangri-La. Everything was very satisfying. My child really enjoyed playing in the outdoor area and the swimming pool area, which is very suitable for children because there is a mini water park. All the staff were very friendly and helpful. Thank you Shangri La Jakarta
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Shangri La Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shangri La Jakarta

Traveloka (2,689)
Other sources (707)
9.0
Exceptional
From 2,689 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.9

Location

9.1

Service and Facilites

9.2

People often mention about Shangri La Jakarta
All
Family Friendly (77)
Staff Friendliness (73)
Room Space (70)
Taste (69)
Ambiance (68)
Bedroom (68)
Bathroom (65)
Hotel Area (65)
Variety (60)
Soundproof (56)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Shangri La Jakarta

Number of reviews per page
20
40
Customer reviews
Profile Picture
Herdiana D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Always love to stay in Shangri-La Jakarta. Great room, staff, and everything in it. Will always come back here!
Find this review helpful?
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My kids love swimming here. We parents don't have to worry either. There are free life jackets. The pool is clean. No need to leave the hotel anymore. Kids are comfortable, parents are at ease.
Translated by Google Icon
See original
Find this review helpful?
H***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Amazing staycation spot for families! Great service, nice pool, and the kids' facilities were super fun for our children. Staff were helpful and friendly. Highly recommended for weekend getaway with family!
Find this review helpful?
s***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
My first time staying here. The staff was very friendly, and we even extended our check-out period to make it even more enjoyable. There's a complimentary tennis court for in-house guests—a truly 5-star experience. Very satisfied.
Translated by Google Icon
See original
Find this review helpful?
Larasati P. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
So much fun... So satisfied... Always want to come back here.
Translated by Google Icon
See original
Find this review helpful?
N***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Even though yesterday was peak season, so the check-in queue was long, the staff was very good at handling customers 👍🏽 keep up the good work.. Very nice stay in here 🫶🏻
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Herlambang P. J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
I arrived at the hotel earlier than the check-in schedule. The reservation staff was very kind and friendly. While waiting for the room to be ready, we were given access cards so we could use the hotel facilities such as the spa and eat at the restaurant without any hassle because it could be charged to the room.
Translated by Google Icon
See original
1 people find it helpful
H***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Always a pleasant staycation at this hotel, with friendly staff, good facilities for children, keep it up Shangri-La
Translated by Google Icon
See original
1 people find it helpful
Fay M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Never fails us, always becomes our top of mind whenever we want to have a short escape, top!
Find this review helpful?
M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This hotel is really comfortable... When you enter the lobby, it smells so good... It's really great.
Translated by Google Icon
See original
Find this review helpful?
Putri V. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
This is my third time staying at the Shangri-La. My first two visits were many years ago, yet the hotel’s standards haven't wavered; true to its name, it consistently delivers a five-star experience. The hospitality is top-notch and the breakfast spread is incredibly diverse. While the exterior has an 'old-fashioned' look, it retains a timeless 'old money' elegance that is still very comfortable. The highlight for me, however, is definitely the swimming pool—especially the kids' pool area, which is simply the best!
Read More
Find this review helpful?
Yasinda Q.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Very splendid view, to the masjid and pool. Friendly staff and helpful.
Find this review helpful?
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Be more careful about the cleanliness of your bathroom.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The service, facilities, and room were very satisfying, excellent. Thank you, Shangri-la Hotel Jakarta.
Translated by Google Icon
See original
1 people find it helpful
I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
My first stay at Shangri La was truly memorable. The staff was very friendly, the hotel is kid-friendly, there are lots of activities for children, the food is varied and you can request meals for your child, the pool is spacious, clean, and the lawn is also spacious. Hopefully, I can return to stay again.
Translated by Google Icon
See original
3 people find it helpful
Ade R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The food is very varied and all delicious
Translated by Google Icon
See original
2 people find it helpful
A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
For kids, please provide more varied activities.
Translated by Google Icon
See original
1 people find it helpful
Adi W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
All the staff are friendly and the check in and out process is very fast, and of course the facilities and activities for children are very many and good, thank you Shangri La
Translated by Google Icon
See original
2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
It was our fourth time staying in Shangri-La, and definitely not going to be the last time. It was a pleasant stay, it was my birthday trip, and my husband made several requests, e.g., to decorate the room and birthday greetings, and the staff, especially Mbak Jenny, handled the requests very well and were very accommodating. We can say that Shangri-La service and hospitality is one of the best in Jakarta!
Read More
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
I really enjoyed staying at Shangri-La. Everything was very satisfying. My child really enjoyed playing in the outdoor area and the swimming pool area, which is very suitable for children because there is a mini water park. All the staff were very friendly and helpful. Thank you Shangri La Jakarta
Find this review helpful?
Number of reviews per page
20
40