How many rooms are available at Shangri La Jakarta?

Shangri La Jakarta has 619 rooms in total.

Does Shangri La Jakarta provide parking?

Yes, Shangri La Jakarta provides parking. Please confirm details directly with the hotel.

Does Shangri La Jakarta have a swimming pool?

Yes, a swimming pool is available at Shangri La Jakarta.

Does Shangri La Jakarta provide early check-in?

Yes, early check-in is available at Shangri La Jakarta, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Shangri La Jakarta?

Shangri La Jakarta is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Shangri La Jakarta

Name: Shangri La Jakarta
Address: Kota BNI Jln Jend Sudirman Kav 1, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10220, Kota BNI Jln Jend Sudirman Kav 1, Jakarta, 10220, Indonesia
Rating: 9

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9.0

/10

Exceptional

3,470 reviews

What Guests Say About Their Stay

Kesit A.

10.0

/ 10

The staff were very friendly, helpful, and welcoming throughout our stay. The gym facilities were clean and well-maintained, and we really enjoyed the swimming pool and water playground, which were especially loved by the kids. Overall, it was a very enjoyable and family-friendly stay. We would definitely be happy to come back again!

S***h

10.0

/ 10

I was very satisfied with my stay here. One of my hotel wish lists finally came true. Thank you for the impeccable service, clean rooms, and delicious food, from afternoon tea and evening cocktails to the best breakfast.

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p***y

10.0

/ 10

I can't say any more, the best 5 star hotel I've ever visited.

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L***a

10.0

/ 10

The entire staff was very friendly, from the lobby, security, pool, to the room cleaners. Awesome.

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Herdiana D.

10.0

/ 10

Always love to stay in Shangri-La Jakarta. Great room, staff, and everything in it. Will always come back here!

In the Area

See Map

Kota BNI Jln Jend Sudirman Kav 1, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10220

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Shangri La Jakarta is located in area / city Karet Tengsin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Shangri La Jakarta

Kota BNI Jln Jend Sudirman Kav 1, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10220

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Discover More About Shangri La Jakarta

Location
Shangri La Jakarta is located in area / city Karet Tengsin.

About Shangri La Jakarta

From business event to corporate gathering, Shangri La Jakarta provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Shangri La Jakarta, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Shangri La Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Shangri La Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri La Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Shangri La Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Shangri La Jakarta is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Shangri La Jakarta

Bar, Cafe and Lounge

Lobby

Exterior

Bedroom

Others

Food and Drinks

A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Buffet dinner
Buffet lunch
Continental breakfast
Dining area
Fullboard without drinks
Fullboard with drinks
Fullboard with non-alcoholic drinks
Halfboard without drinks
Free breakfast
Halfboard with non-alcoholic drinks
Nightclub
Poolside bar
Set menu dinner
Set menu lunch
Snacks
Snack bar

Hotel Services

Concierge
Money changer
Early Check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service
Multilingual staff
Tours
Wedding service

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Reception hall
Banquet
Connecting rooms
Family room
Swimming pool
Smoking area

Business Facilities

Business center
Business facilities
Computer station
Conference room
Meeting facilities
Printer
Projector

Things to Do

Children play area
Garden
Health club
Massage
Outdoor pool
Spa
Sauna

Accessibilty

Accessible bathroom
Accessible parking
Wheelchair accessible

Sports and Recreations

Billiard
Game room
Outdoor tennis court

Family-friendly Facilities

Kids club
Children pool

Transportation

Car rental
Valet parking

Nearby Facilities

ATM/Banking
Gift shop

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Connectivity

Free WiFi

Accommodation Policy & General Information in Shangri La Jakarta

Important Note

Breakfast is offered to Adult only

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Facility

sauna, steam room, cold plunge, and Jacuzzi closed temporarily from 1-6-2026 to 10-8-2026.
Children Aqua Playground closed temporarily from 27-7-2026 to 28-7-2026.
Children Aqua Playground closed temporarily from 7-9-2026 to 11-9-2026.

Smoking

Smoking is allowed only in the designated smoking area.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Shangri La Jakarta	619
Number of floors in Shangri La Jakarta	31
Another facilities in Shangri La Jakarta	A la carte dinner, A la carte lunch, Bar, Breakfast, Buffet breakfast

Frequently asked question in Shangri La Jakarta

What are available facilities at Shangri La Jakarta?

There are top facilites at Shangri La Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Shangri La Jakarta?

The standard check-in time at Shangri La Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Shangri La Jakarta provide breakfast?

Yes, Shangri La Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Shangri La Jakarta?

Shangri La Jakarta is a 0.0-star hotel.

How many floors does Shangri La Jakarta have?

Shangri La Jakarta has 31 floors.

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More Reviews from Other Guests in Shangri La Jakarta

Overall Ratings & Reviews Shangri La Jakarta

Traveloka (2,740)

Other sources (730)

9.0

Exceptional

From 2,740 reviews

Provided by travelers on

Cleanliness

9.3

Room Comfort

9.2

Meal

9.0

Location

9.1

Service and Facilites

9.2

People often mention about Shangri La Jakarta

All

Family Friendly (85)

Staff Friendliness (82)

Ambiance (77)

Taste (76)

Room Space (75)

Bedroom (75)

Bathroom (72)

Hotel Area (72)

Variety (67)

Distance to City Center (62)

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Traveler Reviews Shangri La Jakarta

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Customer reviews

Kesit A.

10.0

/10

Reviewed 5 day(s) ago

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yuni n.

9.7

/10

Reviewed 1 week(s) ago

Celebrating my child's birthday at the Shangri-La Hotel was the perfect choice for my family. From the friendly security and the friendly front desk, to the in-room service by the HK team, who welcomed my child with a mirror and room decorations tailored to my child's birthday, it truly warmed our hearts as we celebrated our child's birthday. My child's favorite swimming pool, along with the variety of activities available in the pool area and the grassy soccer field, are reasons enough to stay at the Shangri-La Hotel again. 💙 My child also loved the bathtub, which was spacious enough for his long legs, and the quick salt dispensing, so there wasn't a long wait. However, if permitted, it would be better to have salt in the room so that busy guests wouldn't have to ask for it. 🫶 Regarding the food, perhaps the pancakes could be cooked fresh instead of the breakfast buffet. This would make them softer and fresher, especially for a child who loves pancakes. For the price of the room, it should have been even better. 👍 I also want to thank the night staff (sorry, I forgot her name, but it was the lady who delivered the cookies and teddy bears), for calming us down. We were a little disappointed by the delay in the phone repair, but that was quickly overcome by her friendliness, and it was the reason I proposed to my husband to celebrate his birthday at Shangri-La. 💖 That's the blissful experience of staying at the Shangri-La Hotel. 💝 Recommended 🫶

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A***e

Staycation

10.0

/10

Reviewed 2 week(s) ago

Always satisfied with my stays here. Everything is the best. Delicious food, clean and quiet rooms. The rooms are huge.

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S***h

Staycation

10.0

/10

Reviewed 3 week(s) ago

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Verified Traveler

Leisure

10.0

/10

Reviewed 7 week(s) ago

Friendly service, delicious food, comfortable.

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A***m

Leisure

10.0

/10

Reviewed 10 week(s) ago

Friendly staff and varied breakfast.

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F***y

Staycation

7.1

/10

Reviewed 11 week(s) ago

Most of the time I come here for business purposes, but this time it is not recommended for my family stay. I would say this experience is below expectation for Shangri La's standard. Did not get the room as I requested, the reason given was it would make me wait longer even though I checked in later, and no late check-out was offered either. I understood it was the holiday season and crowded, and the staff might be exhausted, but still, the service must be on point.

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v***a

Staycation

10.0

/10

Reviewed 11 week(s) ago

The swimming pool and children's play area are very clean.

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2 people find it helpful

Merlita n.

Staycation

8.5

/10

Reviewed 11 week(s) ago

Very recommended for family staycation. The breakfast was perfect.

1 people find it helpful

p***y

10.0

/10

Reviewed 12 week(s) ago

I can't say any more, the best 5 star hotel I've ever visited.

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M***N

Staycation

10.0

/10

Reviewed 12 week(s) ago

Always choose Horizon room. So much benefits. The pool is always memorable for our family.

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T***a

9.4

/10

Reviewed 12 week(s) ago

So fancy hotel and luxury facilities.

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L***a

Leisure

10.0

/10

Reviewed 13 week(s) ago

The entire staff was very friendly, from the lobby, security, pool, to the room cleaners. Awesome.

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1 people find it helpful

Melinda A.

Staycation

10.0

/10

Reviewed 13 week(s) ago

Friendly staff, comfortable and clean place.

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1 people find it helpful

Herdiana D.

10.0

/10

Reviewed 16 week(s) ago

Always love to stay in Shangri-La Jakarta. Great room, staff, and everything in it. Will always come back here!

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M***a

Staycation

10.0

/10

Reviewed 17 week(s) ago

My kids love swimming here. We parents don't have to worry either. There are free life jackets. The pool is clean. No need to leave the hotel anymore. Kids are comfortable, parents are at ease.

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H***a

9.7

/10

Reviewed 18 week(s) ago

Amazing staycation spot for families! Great service, nice pool, and the kids' facilities were super fun for our children. Staff were helpful and friendly. Highly recommended for weekend getaway with family!

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s***a

10.0

/10

Reviewed 18 week(s) ago

My first time staying here. The staff was very friendly, and we even extended our check-out period to make it even more enjoyable. There's a complimentary tennis court for in-house guests—a truly 5-star experience. Very satisfied.

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1 people find it helpful

Larasati P. M.

Staycation

10.0

/10

Reviewed 18 week(s) ago

So much fun... So satisfied... Always want to come back here.

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N***i

9.4

/10

Reviewed 18 week(s) ago

Even though yesterday was peak season, so the check-in queue was long, the staff was very good at handling customers 👍🏽 keep up the good work.. Very nice stay in here 🫶🏻

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1 people find it helpful

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