How many rooms are available at Susan Spa & Resort?

Susan Spa & Resort has 29 rooms in total.

Does Susan Spa & Resort provide parking?

Yes, Susan Spa & Resort provides parking. Please confirm details directly with the hotel.

Does Susan Spa & Resort have a swimming pool?

Yes, a swimming pool is available at Susan Spa & Resort.

What do past guests say about Susan Spa & Resort?

Susan Spa & Resort is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Susan Spa & Resort

Name: Susan Spa & Resort
Address: Dusun Piyoto, Bandungan, Bandungan, Semarang, Jawa Tengah, Indonesia, 50614, Dusun Piyoto, Bandungan, Jawa Tengah, 50614, Indonesia
Rating: 8.6

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8.6

/10

Very Good

1,246 reviews

What Guests Say About Their Stay

Andry P.

10.0

/ 10

Highly recommended for a family stay. The cool air and the hotel's atmosphere are very comfortable... All the best at Susan Spa & Resort.

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Kurniawan D. H.

10.0

/ 10

I had a wonderful stay at this hotel. The room was clean, spacious, and very comfortable. The staff were friendly, professional, and always willing to help. The breakfast offered a wide variety of delicious options, and the hotel’s location was convenient for visiting nearby attractions. I was especially impressed by the cleanliness of the facilities and the attention to detail provided by the housekeeping team. The check-in and check-out processes were smooth and efficient. Overall, I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. I would definitely stay here again in the future.

I***a

9.7

/ 10

I've stayed here twice and it never disappoints. Ambiance/Facilities: Beautiful hotel, very cool and impressive. Food: Of course, the food is 5-star, everything is delicious, although pricey. Staff assistance: Prompt, responsive, and excellent. Highlights: Coincidentally, there was a lively wedding reception while I was staying, and I could see them in the chapel from the sky garden, with their fireworks display. Price: During high season, I got a relatively cheap room. The location is beautiful.

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Eddy S.

10.0

/ 10

Very friendly service from all the staff. Excellent location with natural mountain views. Clean and comfortable rooms. Very complete amenities.

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D***i

10.0

/ 10

First time staying here, the place is clean and cool, the room is also spacious, the hotel staff service is good, the food is also varied, coincidentally when I went there, the warteg corner was being launched and that cured my longing for mother's cooking, the location of the hotel is also easy to access.

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In the Area

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Dusun Piyoto, Bandungan, Bandungan, Semarang, Jawa Tengah, Indonesia, 50614

Main Facilities

Restaurant

Swimming Pool

Parking

WiFi

Staying at Susan Spa & Resort is a good choice when you are visiting Bandungan. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Susan Spa & Resort

Dusun Piyoto, Bandungan, Bandungan, Semarang, Jawa Tengah, Indonesia, 50614

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Discover More About Susan Spa & Resort

Location
Staying at Susan Spa & Resort is a good choice when you are visiting Bandungan.

About Susan Spa & Resort

Not only located within easy reach of various places of interests for your adventure, but staying at Susan Spa & Resort will also give you a pleasant stay.

Whether you are planning an event or other special occasions, Susan Spa & Resort is a great choice for you with a large and well-equipped function room to suit your requirements.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Susan Spa & Resort.

Susan Spa & Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Susan Spa & Resort provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Susan Spa & Resort, a wonderful accommodation for your family holiday.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Susan Spa & Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Susan Spa & Resort is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Susan Spa & Resort.

All facilities in Susan Spa & Resort

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Things to Do

Children play area
Garden
Hot tub
Massage
Outdoor pool
Sauna
Spa
TV lounge

In-room Facilities

Cable TV
Desk
Hairdryer
Refrigerator
Shower
TV

Public Facilities

Parking
Coffee shop
Restaurant
Room service
WiFi in public area

Hotel Services

Front desk
24-hour security
Laundry service
Newspaper in lobby
Wedding service

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Supermarket

Food and Drinks

A la carte breakfast
Breakfast
Buffet breakfast

General

AC
Family room
Swimming pool

Family-friendly Facilities

Kids club
Children pool

Connectivity

Free WiFi

Sports and Recreations

Horse riding

Accommodation Policy & General Information in Susan Spa & Resort

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 21:59

Check-out:

07:00 - 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - 21:59 - to 07:00 - 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Susan Spa & Resort	29
Number of floors in Susan Spa & Resort	3
Another facilities in Susan Spa & Resort	Children play area, Garden, Hot tub, Massage, Outdoor pool

Frequently asked question in Susan Spa & Resort

What are available facilities at Susan Spa & Resort?

There are top facilites at Susan Spa & Resort such as AC, Restaurant, Swimming Pool, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Susan Spa & Resort?

The standard check-in time at Susan Spa & Resort is starting from 15:00 - 21:59 while the latest check-out time is at 07:00 - 12:00

Does Susan Spa & Resort provide breakfast?

Yes, Susan Spa & Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Susan Spa & Resort?

Susan Spa & Resort is a 4.0-star hotel.

How many floors does Susan Spa & Resort have?

Susan Spa & Resort has 3 floors.

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More Reviews from Other Guests in Susan Spa & Resort

Overall Ratings & Reviews Susan Spa & Resort

Traveloka (1,246)

8.6

Very Good

From 1,246 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.6

Service and Facilites

8.7

People often mention about Susan Spa & Resort

All

Ambiance (58)

Bedroom (56)

Staff Friendliness (55)

Family Friendly (52)

Bathroom (52)

Hotel Area (50)

Taste (50)

Room Space (47)

In-house Restaurant (47)

Surroundings (42)

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Traveler Reviews Susan Spa & Resort

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Customer reviews

D***i

Staycation

8.5

/10

Reviewed 2 week(s) ago

Everything's good. The only drawback is one: in the Prince room, the window is very glaring in the morning. Suitable for morning people, but not for those who like to wake up late because it's already glaring from 6 AM. Maybe the curtains can be replaced with a darker color so it doesn't penetrate.

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armila n.

9.7

/10

Reviewed 6 week(s) ago

It's incredibly comfortable because kids can get up close and interact with animals. Parents can also enjoy the village atmosphere and delicious food, and it's a great way to spend some family time before returning to Korea.

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1 people find it helpful

D***a

Staycation

10.0

/10

Reviewed 7 week(s) ago

The hotel's ambiance is highly recommended for healing and family vacations. The service is very friendly, and the food is delicious. I'll definitely be back. Maintain the quality in all aspects.

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R***a

Leisure

9.7

/10

Reviewed 8 week(s) ago

All was great except for the unstable water heater.

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Verified Traveler

10.0

/10

Reviewed 8 week(s) ago

Everything is okay. The problem is the room is not soundproof. I'm satisfied.

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adin f.

10.0

/10

Reviewed 11 week(s) ago

It's not far from the Bawen Toll Road, with a full range of hotel entertainment options, and the New Celosia tourist attraction nearby. It's a complete experience, and I'd love to come back again.

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Andry P.

10.0

/10

Reviewed 11 week(s) ago

Highly recommended for a family stay. The cool air and the hotel's atmosphere are very comfortable... All the best at Susan Spa & Resort.

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1 people find it helpful

Kenken E.

9.7

/10

Reviewed 12 week(s) ago

Cool.. will come here again.. love the hot water pool.

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Kurniawan D. H.

10.0

/10

Reviewed 13 week(s) ago

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c***e

Leisure

8.5

/10

Reviewed 13 week(s) ago

A pleasant stay with beautiful views, spacious family rooms & delicious breakfast.

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2 people find it helpful

Regina A. A.

Staycation

7.8

/10

Reviewed 13 week(s) ago

Warm water swimming pool. Serene atmosphere, truly healing vibes. Kids-friendly 🥰

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Verified Traveler

7.0

/10

Reviewed 13 week(s) ago

Climbing stairs is contraindicated for the elderly, and there's a sad lack of toilets. Long corridors with no staff for information, etc. It's excruciating, especially when you urgently need to defecate or urinate. Hell, hell.

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1 people find it helpful

e***e

Leisure

6.1

/10

Reviewed 14 week(s) ago

Upon check-in, I was told the animal feeding facility was unavailable due to a wedding. However, at 11 PM, the hotel staff were noisy with tents and wedding preparations. I don't understand if this is usually done during their supposed rest time, 11:00 PM - 1:00 AM. Is this usually when people are cleaning up or what? The problem is, the room isn't soundproof. The next morning, when I checked out, I was told that animal feeding was possible (the WhatsApp message also said 8:00 AM when I was preparing to check out), but I had already made a reservation.

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1 people find it helpful

Yurry A.

10.0

/10

Reviewed 14 week(s) ago

The staff is amazing, the service.

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2 people find it helpful

Yanuar

9.1

/10

Reviewed 16 week(s) ago

A lot of kids' activities… staff is good.

2 people find it helpful

M Hasby M.

Leisure

10.0

/10

Reviewed 16 week(s) ago

I will come again for sure. Thanks

2 people find it helpful

A***a

Leisure

8.8

/10

Reviewed 17 week(s) ago

Good and recommended for family hotels, but the family room smells a bit like it's never been used, other than that it's good.

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2 people find it helpful

Santi O.

8.5

/10

Reviewed 17 week(s) ago

Stayed overnight and it was already 8 pm when we checked in, but the staff still served us well and were even willing to provide a mini tart and a small surprise for our child's birthday. The warm swimming pool was also very pleasant in the middle of the cool weather. The garden was nice and well-maintained, suitable for a little healing from Semarang, thank you.

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2 people find it helpful

Aditya H. B.

8.5

/10

Reviewed 18 week(s) ago

The hotel staff is friendly and efficient, the hotel atmosphere is comfortable and clean, the food is delicious.

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1 people find it helpful

heri

10.0

/10

Reviewed 18 week(s) ago

The location is not far from Bandungan town square. The road is uphill but still passable by car. A good choice for staying in the Bandungan area. Beautiful views, greenery. Well managed. There is a mini zoo. Warm water swimming pool, sauna, and cold pool. Massage services are available, which are good and not too expensive. The food at the restaurant is also delicious. Ordered mixed rice and fried duck, mantul. The fried duck is a winner, tender yet crispy. The service is very good. Overall, it's worth the money.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.