Tunjungan Hotel Surabaya

Hotels
Preferred Partner Plus
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8.0
/10
Very Good
12,544 reviews

What Guests Say About Their Stay

Mochammad F.

10.0
/ 10
Friendly staff, great room cleanliness, friendly security... Friendly zone.
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Verified Traveler

9.4
/ 10
The hotel's location is excellent, just a short walk to the mall. If you want to enjoy the nightlife on Jalan Tunjungan, you're just a short walk away. The rooms are quite spacious, clean, and the staff provides excellent service and is quick to respond.
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T***I

8.8
/ 10
It was a truly enjoyable stay at Hotel Tunjungan Surabaya. The service was incredibly friendly. Hotel Tunjungan is top-notch. Jaya jaya jaya.
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misadee

10.0
/ 10
This is my favorite hotel when I visit Surabaya. It's clean, comfortable, and just a short walk to Tunjungan Plaza. The restaurant also offers delicious food.
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Badaruddin S.

8.5
/ 10
The hotel staff was very friendly, the rooms were spacious, and the breakfast menu was very varied. Thank you for making this a comfortable place to rest. 🥰👍🙏
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In the Area
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Jln. Tunjungan 102-104, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60011

Main Facilities

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This accommodation offers:
Outdoor pool
Pool or Snooker
Laundry service
Restaurant
Luggage storage
Elevator
Fitness center
AC
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Hotel Tunjungan Staying at Tunjungan Hotel Surabaya is a good choice when you are visiting Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Tunjungan Hotel Surabaya

Jln. Tunjungan 102-104, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60011
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Lobby Tunjungan Hotel Surabaya
Lobby 2 Tunjungan Hotel Surabaya

Discover More About Tunjungan Hotel Surabaya

note: hotel was previously named Hotel Tunjungan

Location
Staying at Tunjungan Hotel Surabaya is a good choice when you are visiting Tegalsari.

About Tunjungan Hotel Surabaya

Are you a shopaholic? Staying at Tunjungan Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Tunjungan Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Tunjungan Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Tunjungan Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Tunjungan Hotel Surabaya is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Tunjungan Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Tunjungan Hotel Surabaya.

All facilities in Tunjungan Hotel Surabaya

Facility

  • Outdoor pool
  • Pool or Snooker
Bar, Cafe and Lounge Tunjungan Hotel Surabaya
Bar, Cafe and Lounge
Swimming Pool Tunjungan Hotel Surabaya
Swimming Pool
Fitness Center Tunjungan Hotel Surabaya
Fitness Center
Functional Hall Tunjungan Hotel Surabaya
Functional Hall
Lobby Tunjungan Hotel Surabaya
Lobby

Things to Do

  • Massage
  • Outdoor pool

Connectivity

  • LAN Internet

General

  • AC
  • Heater
  • Non-smoking room
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Shower
  • TV

Business Facilities

  • Business center
  • Meeting facilities

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Nearby Facilities

  • Shops

Sports and Recreations

  • Fitness center
  • Pool or Snooker

Accommodation Policy & General Information in Tunjungan Hotel Surabaya

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Guests may need to show a negative COVID-19 test result (PCR/antigen swab) upon checking in at the accommodation. Please contact the hotel for further information prior to your arrival. You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 13:00
Available rooms at Tunjungan Hotel Surabaya
272
Number of floors in Tunjungan Hotel Surabaya
10
Another facilities in Tunjungan Hotel Surabaya
Massage, Outdoor pool, LAN Internet, AC, Heater

Frequently asked question in Tunjungan Hotel Surabaya

What is normal check-in & check-out time at Tunjungan Hotel Surabaya?
The standard check-in time at Tunjungan Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 13:00
What is the star rating of Tunjungan Hotel Surabaya?
Tunjungan Hotel Surabaya is a 4.0-star hotel.
How many floors does Tunjungan Hotel Surabaya have?
Tunjungan Hotel Surabaya has 10 floors.
How many rooms are available at Tunjungan Hotel Surabaya?
Tunjungan Hotel Surabaya has 272 rooms in total.
Does Tunjungan Hotel Surabaya provide parking?
Yes, Tunjungan Hotel Surabaya provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Tunjungan Hotel Surabaya

Overall Ratings & Reviews Tunjungan Hotel Surabaya

Traveloka (12,518)
Other sources (26)
8.1
Very Good
From 12,518 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

7.8

Location

8.7

Service and Facilites

8.1

People often mention about Tunjungan Hotel Surabaya
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Distance to City Center (242)
Room Space (228)
Staff Friendliness (220)
Bedroom (217)
Accessibility (198)
Ambiance (187)
Bathroom (186)
Surroundings (184)
Hotel Area (178)
Check-in/out Time (140)
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Traveler Reviews Tunjungan Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
D***s
icon-origin-TRAVELOKA
6.0
/10
Reviewed 6 day(s) ago
My experience there was that the elevator smelled of urine, which was very strange, as if it had never been cleaned. The room was full of mosquitoes, as if it had never been sprayed with Baygon. However, the hotel's location, given its easy access to the city center, is excellent. However, staying there twice is unlikely. Just once is enough.
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Mochammad F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly staff, great room cleanliness, friendly security... Friendly zone.
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+4
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel's location is excellent, just a short walk to the mall. If you want to enjoy the nightlife on Jalan Tunjungan, you're just a short walk away. The rooms are quite spacious, clean, and the staff provides excellent service and is quick to respond.
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firman
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Comfortable and strategic, located next to the biggest mall in Surabaya.
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1 people find it helpful
L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 2 week(s) ago
This is an old hotel, so the plumbing quality is poor, the water pressure is inconsistent, and the toilet flush system doesn't work properly. Overall, the hotel was very gloomy and scary. 4/10 acceptable at best, not to be repeated.
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M***d
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8.5
/10
Reviewed 2 week(s) ago
Very disappointing, a hotel at that price has ruined facilities.
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A***d
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 3 week(s) ago
The staff is friendly, but they have to improve cleanliness.
1 people find it helpful
R***a
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
The hotel is close to the mall and easy to get around, but the reception staff are not very friendly, and their communication is not like talking to a guest. However, the security guard here is 10 stars because he is so friendly. He should be the receptionist.
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1 people find it helpful
Verified Traveler
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Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Location and spaces make me choose.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Hotel with easy and convenient access close to shopping centers.
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2 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 week(s) ago
The room atmosphere is often hot water is not on.
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1 people find it helpful
A***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A luxury hotel from the past with excellent cleanliness standards.
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2 people find it helpful
A***Y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 5 week(s) ago
The key to my first room was faulty. I arrived at the hotel eager to get some rest, but the problem was the faulty key. Contacting the hotel was incredibly difficult.
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1 people find it helpful
R***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Ok ok ok ok ok ok ok ok ok ok ok ok ok
1 people find it helpful
R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The go-to hotel when staying in Surabaya.
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The hotel staff was very friendly and helpful upon check-in. Only the room had no view outside the hotel.
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F***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Okay, all services are friendly, location is okay.
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1 people find it helpful
Verified Traveler
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6.9
/10
Reviewed 6 week(s) ago
Experience close to the city center.
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Verified Traveler
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10.0
/10
Reviewed 6 week(s) ago
Family friendly hotel in the city center.
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bung y.
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8.2
/10
Reviewed 6 week(s) ago
Just ordinary, nothing special.
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Number of reviews per page
20
40

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Lobby 4 Tunjungan Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.