Vega Hotel Gading Serpong

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8.3
/10
Very Good
10,948 reviews

What Guests Say About Their Stay

D***s

9.7
/ 10
Highly recommended, especially if you bring your family because there is a mini water park provided for children.
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I***a

10.0
/ 10
I was very satisfied with my stay at this hotel! The service was friendly, the room was clean and comfortable, the amenities were complete, and the atmosphere was very peaceful. The breakfast was delicious and varied. The location is also strategic, close to everything. Overall, it was a pleasant stay and I will definitely return if I'm in this city! 🌟
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a***a

9.7
/ 10
This hotel is super amazing. I checked out and the hotel staff informed me about my child's phone being left behind on WhatsApp. Their honesty is extraordinary. Thank you to Ms. Mutiara and Ms. Sarah who were very helpful. The hotel is comfortable. The service is good. The AC was not cold for a while and the service staff came to the room to fix it. I will definitely come back here if I come to Tangerang again.
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D***a

10.0
/ 10
Clean hotel, friendly staff, complete facilities, nice rooms, close to Summarecon Mall Serpong, very strategic location.
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N***a

8.8
/ 10
Comfortable, Clean room, cool. , hotel location is close to shopping facilities and others, many food vendors around the hotel, spacious parking, only towels at the swimming pool are very limited.
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In the Area
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Vega Center, Jalan CBD Barat Kav 1 Gading Serpong, Gading Serpong, Tangerang, Banten, Indonesia, 15810

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Vega Hotel Gading Serpong (Formerly Ara Hotel Gading Serpong) Vega Hotel Gading Serpong is located in area / city Gading Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Vega Hotel Gading Serpong

Vega Center, Jalan CBD Barat Kav 1 Gading Serpong, Gading Serpong, Tangerang, Banten, Indonesia, 15810
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Lobby Vega Hotel Gading Serpong
Lobby 2 Vega Hotel Gading Serpong

Discover More About Vega Hotel Gading Serpong

VEGA HOTEL GADING SERPONG, THE TOP CHOICE IN GADING SERPONG

Gading Serpong – Vega Hotel Gading Serpong is a modern hotel that stands out with its contemporary design and dynamic atmosphere. Unlike most 3-star hotels, Vega Hotel Gading Serpong offers a more premium lifestyle experience, often making it feel like a 4-star hotel. Vega Hotel Gading Serpong features a very large swimming pool, surrounded by a comfortable lounge area. This pool is not only perfect for relaxing, but also ideal for serious swimming. Its size, far exceeding the average size of other hotels in its class, makes it a favorite spot for guests, whether for recreation or relaxing with the family.

In addition to the swimming pool, the hotel also offers complete facilities to support various needs, such as modern meeting rooms that can be used for various events, from small business meetings to banquets.

Vega Hotel Gading Serpong is strategically located in the heart of Gading Serpong. Its proximity to various shopping centers, entertainment venues, and business areas makes it an ideal choice for both business travelers and tourists.

Other facilities that ensure guest comfort include comfortable rooms, elegantly designed, clean, and equipped with modern amenities such as fast Wi-Fi and flat-screen smart TVs. Yugo Restaurant serves a delicious menu, ranging from local to international dishes. Guests can also enjoy a varied breakfast buffet or à la carte meals for lunch and dinner.

With all its advantages—from a spacious swimming pool, strategic location, to premium amenities—Vega Hotel Gading Serpong offers an experience that exceeds expectations for a 3-star hotel. This hotel is not only suitable for a place to stay, but also a destination for vacations, business activities, or simply relaxation.

All facilities in Vega Hotel Gading Serpong

Swimming Pool Vega Hotel Gading Serpong
Swimming Pool
Functional Hall Vega Hotel Gading Serpong
Functional Hall
Lobby Vega Hotel Gading Serpong
Lobby
Exterior Vega Hotel Gading Serpong
Exterior
Bedroom Vega Hotel Gading Serpong
Bedroom

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast

General

  • AC
  • Banquet
  • Swimming pool
  • Smoking area

Transportation

  • Area shuttle
  • Secure parking
  • Shopping center shuttle

Business Facilities

  • Computer station
  • Meeting facilities
  • Projector

Things to Do

  • Massage
  • Outdoor pool
  • Spa

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Vega Hotel Gading Serpong

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility

balcony has been permanently closed for safety reason closed temporarily from 2-7-2026 to 31-12-2026.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Vega Hotel Gading Serpong
143
Number of floors in Vega Hotel Gading Serpong
9
Another facilities in Vega Hotel Gading Serpong
24-hour room service, Room service, Safety deposit box, WiFi in public area, Bellhop

Frequently asked question in Vega Hotel Gading Serpong

What are available facilities at Vega Hotel Gading Serpong?
There are top facilites at Vega Hotel Gading Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Vega Hotel Gading Serpong?
The standard check-in time at Vega Hotel Gading Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Vega Hotel Gading Serpong provide breakfast?
Yes, Vega Hotel Gading Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Vega Hotel Gading Serpong?
Vega Hotel Gading Serpong is a 3.0-star hotel.
How many floors does Vega Hotel Gading Serpong have?
Vega Hotel Gading Serpong has 9 floors.
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More Reviews from Other Guests in Vega Hotel Gading Serpong

Overall Ratings & Reviews Vega Hotel Gading Serpong

Traveloka (10,844)
Other sources (104)
8.4
Very Good
From 10,844 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.6

Service and Facilites

8.4

People often mention about Vega Hotel Gading Serpong
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Staff Friendliness (159)
Bedroom (141)
Surroundings (133)
Ambiance (133)
Accessibility (128)
Room Space (127)
Family Friendly (122)
Bathroom (116)
Distance to City Center (114)
Hotel Area (114)
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Traveler Reviews Vega Hotel Gading Serpong

Number of reviews per page
20
40
Customer reviews
M***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
This is the second time clean towels in the room have smelled. The laundry staff either couldn't use hot enough water to wash the towels or put too many towels in the dryer, preventing them from drying completely, and they started to smell after being folded.
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I***s
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Everything was fine. The only downside was that the AC in room 912 wasn't cooling. The technician checked it, and it still didn't work. Hopefully, the AC will be fixed soon so the next guests will be more comfortable, hehe.
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L***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Small room but good price and good location, close to Summarecon Mall.
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R***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
I came here in August 2026, and it was comfortable for me to bring my husband and kids. It was clean, smelled good, and the staff was friendly.
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Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
Very close access to everywhere, nice staff, friendly service.
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rizki p. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very pleasant, even though check-in was an hour late due to the long weekend. But the service and facilities were still pleasant. It was impressive at breakfast time, and the place was full, so the staff helped us find a place. A suggestion might be to have more space for breakfast, especially on long weekends.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
So far, my stay at Vega has been friendly, the breakfast delicious, and the food refills quick. The Facebook service has been very helpful.
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T***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Poor service. Items were left behind, but they weren't there. Never mind.
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Tensai M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 5 week(s) ago
The room smelled a bit musty, and the towels looked used. The food had a wide variety, but the taste wasn't very good, in our opinion. The black sticky rice porridge and battered fish were delicious. Other options, like the vegetable salad, sushi, and Betawi soto, seemed unnecessary. Oh yeah, the glasses looked like they'd been sterilized or heated, and they smelled unpleasant.
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Oon S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Have stayed at Vega several times, love the large swimming pool.
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Diyania S. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very good. The room is very spacious.
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I***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
It was actually quite comfortable, and I really liked the variety of breakfast options. The only slight drawbacks were the very small shower and sink. Drinking water was limited to two bottles a day, and the room smelled of cigarettes. Hopefully, the next one will be better.
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W***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Great service, clean, and affordable.
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L***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Comfortable, clean place. The location is close, we just walked to SMS.
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Hermanysah H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Never tried it, this is the first time.
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D***s
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Highly recommended, especially if you bring your family because there is a mini water park provided for children.
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1 people find it helpful
W***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
This is my second time staying here. This time I got a room on the 7th floor. The second experience was very unpleasant. As soon as I entered the room, I smelled musty, like clothes that hadn't dried. I went to the pool, sprayed perfume on my room, and returned an hour and 30 minutes later, and the smell was still there. The intercom in my room wasn't working. I finally went down to the reception to report the intercom and the smelly room. A technician arrived shortly after, and the intercom was working. When I wanted to use it, it went dead again, and it turned out the cable had come loose. I managed to install it myself and reported the problem again. The solution was to bring Bayfresh. The staff came and sprayed Bayfresh, but the smell still persisted. So, I opened the room, holding my sandals in the hope that the smell would subside or my nose would get used to it.
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1 people find it helpful
Farah A. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 9 week(s) ago
My stay at this hotel was unfortunately not a pleasant experience, especially because of the service at the restaurant during breakfast. When we arrived at the restaurant, there was no greeting or warm welcome from the staff. I even had to ask for a table, but my request was ignored and the staff simply walked away. In another situation, I saw guests looking for a place to rinse off after swimming, but the staff just stared at them without offering any assistance. In addition, many of the breakfast items ran out and were not refilled promptly. Guests had to wait for quite some time, which was disappointing and affected the overall breakfast experience. It was quite noticeable that the hotel’s staff training and grooming standards need significant improvement, particularly in terms of hospitality, attentiveness, and customer service. Overall, this was my personal experience staying at this hotel, and unfortunately, it will probably be my first and last visit.
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Friendly staff. Clean swimming pool. Very comfortable rooms.
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J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The staff's service was good and the room is clean.
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Bedroom 4 Vega Hotel Gading Serpong

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.