Grand Hotel Palace

Hotels
8.2
/10
Very Good
293 reviews

What Guests Say About Their Stay

Todd

10.0
/ 10
Delightful classic hotel with wonderful friendly staff that speak excellent english. Spacious rooms and excellent breakfast buffet included.

Christine

10.0
/ 10
We loved our view of the sea, the pretty lobby and dining room, and the delicious breakfast!

Verified traveler

10.0
/ 10
This hotel has been renamed The New Hotel Palace. It was grand, beautiful pool area, ornate lobby and sitting areas albeit somewhat dated. The staff was lovely. It was very quiet, guessing that it was off season. The breakfast was not enticing, a bit disappointing. The same foods were out for 2 mornings so there was nothing that was fresh except maybe the loaf of bread to toast.
In the Area
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Via Lungomare Mediterraneo, 57, Marsala, Trapani, Sicily, Italy, 91025

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Grand Hotel Palace is a hotel is located at Marsala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hotel Palace

Via Lungomare Mediterraneo, 57, Marsala, Trapani, Sicily, Italy, 91025
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General


Near Cantine Florio

Location


Grand Hotel Palace is centrally located in Marsala, a 3-minute walk from Cantine Florio and 5 minutes by foot from Donnafugata Winery. This family-friendly hotel is 1.3 mi (2 km) from Museo Archeologico di Baglio Anselmi and 1.7 mi (2.7 km) from Piazza della Repubblica.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Cantine Florio - 0.3 km / 0.2 mi
Donnafugata Winery - 0.4 km / 0.3 mi
Marsala Ferry Terminal - 1 km / 0.6 mi
Rallo - 1.3 km / 0.8 mi
Marsala Porta Garibaldi - 1.6 km / 1 mi
Museo degli Arazzi - 1.7 km / 1 mi
Piazza della Repubblica - 1.8 km / 1.1 mi
Palazzo Senatorio - 1.8 km / 1.1 mi
Chiesa Madre - 1.8 km / 1.1 mi
Complesso Monumentale San Pietro - 1.9 km / 1.1 mi
Museo Archeologico di Baglio Anselmi - 2.1 km / 1.3 mi
Capo Boeo - 2.5 km / 1.5 mi
Insula Romana - 2.6 km / 1.6 mi
Cantina Pellegrino - 2.7 km / 1.7 mi
Saline di Marsala - 5.2 km / 3.2 mi

The preferred airport for Grand Hotel Palace is Vicenzo Florio Airport (TPS) - 16 km / 9.9 mi

Renovations


The following facilities are closed seasonally each year. They will be closed from November 1 to April 30:

  • Swimming pool

Facilities


Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as a hot tub, a seasonal outdoor pool, and bicycles to rent. Additional amenities at this Belle Époque hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Marsala? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 55 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Grand Hotel Palace

Bar, Cafe and Lounge Grand Hotel Palace
Bar, Cafe and Lounge
Swimming Pool Grand Hotel Palace
Swimming Pool
Entertainment Facility Grand Hotel Palace
Entertainment Facility
Functional Hall Grand Hotel Palace
Functional Hall
Common Space Grand Hotel Palace
Common Space

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Marina
  • Garden
  • Library
  • Outdoor pool
  • Pool sun loungers

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Transportation

  • Limo or town car service
  • Airport transfer
  • Bicycle rental
  • Area shuttle

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

General

  • Rooftop terrace
  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Kids and Pets

  • Babysitting

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Grand Hotel Palace

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 16 December - 14 January, EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 15 January - 15 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 16 March - 14 November, EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, Cashless transactions are available
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hotel Palace
55
Number of floors in Grand Hotel Palace
2
Another facilities in Grand Hotel Palace
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Luggage storage

Frequently asked question in Grand Hotel Palace

What are available facilities at Grand Hotel Palace?
There are top facilites at Grand Hotel Palace such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hotel Palace?
The standard check-in time at Grand Hotel Palace is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Grand Hotel Palace provide breakfast?
Yes, Grand Hotel Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hotel Palace?
Grand Hotel Palace is a 5.0-star hotel.
How many floors does Grand Hotel Palace have?
Grand Hotel Palace has 2 floors.
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More Reviews from Other Guests in Grand Hotel Palace

8.2
Very Good
From 293 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

7.2

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Grand Hotel Palace

Number of reviews per page
20
40
Top reviews
Philip
icon-with Partner
with Partner
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Considering it has 5 stars ,it lacked a lot nowhere near five star.Lovely staff however with it being the end of the season.A lot of facilities unavailable .Lovely giant pool no bar ,jacuzzi 30 euros half an hour .Nosocialable bar .Considering not full the room was comfortable except for the view and size of the shower .Could have been better.
Read More
Peter
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Hotel was a bit "tired" but a good value for the price
stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Nice hotel, friendly staff. Rooms a little dated, but well maintained. Good pool area.
Mrs
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff were very helpful
Ronald
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Recommended if you can rent a car
Todd
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Delightful classic hotel with wonderful friendly staff that speak excellent english. Spacious rooms and excellent breakfast buffet included.
Andrew
icon-
6.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

The people were very friendly. However, the bed was uncomfortable and the room was very warm. The hotel didn’t have any fans available and opening the window didn’t help much to cool the room down. I guess the air conditioning had not been switched over to cool so that wasn’t much help either.
Christine
icon-with Partner
with Partner
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

We loved our view of the sea, the pretty lobby and dining room, and the delicious breakfast!
gregg
icon-Leisure
Leisure
6.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

This is a hotel that was built about 25 years ago and it’s sort of rundown. Ok for one night
Janis
2.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

We got there after we reserved and it was dark and closed we didn’t even get in the property
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

This hotel has been renamed The New Hotel Palace. It was grand, beautiful pool area, ornate lobby and sitting areas albeit somewhat dated. The staff was lovely. It was very quiet, guessing that it was off season. The breakfast was not enticing, a bit disappointing. The same foods were out for 2 mornings so there was nothing that was fresh except maybe the loaf of bread to toast.
Read More
Michelle
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

No way this is a 5 star hotel. It smells, doors and faucets in rooms don’t work, no dinning options on Saturdays, and it must have the hardest and most uncomfortable mattress I have ever slept in.
Frank S
icon-Leisure
Leisure
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Just an ok experience. Felt it was less than advertised
James
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

nice hotel with good facilities. staff very helpful and attentive. huge room just would have been nice to have a kettle in the room
Cesare
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

A Charming Stay with Room for Improvement My family and I recently spent four days at this historic hotel, drawn by its rich background and reputation. The property is impeccably clean, and the staff are incredibly gentle and hospitable. The service is courteous and attentive, reflecting the best of hospitality. However, considering the hotel’s storied past, we expected a more inclusive and detailed approach to service. While breakfast was included, the quality fell short of our expectations. When I requested eggs sunny side up, slightly turned over, I received overcooked eggs with crispy edges instead. We later learned that the waiters, not trained chefs, were responsible for cooking, which seemed unusual for a hotel of this caliber. The excuse given was the lack of appropriate cookware, which felt inadequate for a property with such a prestigious history. Another minor issue occurred during breakfast. As a parent of a three-year-old, I made a sandwich for my child and asked the waiter for napkins. To my surprise, he brought paper towels typically used in bathrooms. This oversight seemed out of place in a five-star establishment where attention to detail should be paramount. Overall, while the hotel offers a beautiful and clean environment with gracious staff, there are areas where improvements are needed, particularly in the dining experience and attention to detail. I would love to return, hoping the management takes these feedback points to heart to enhance the guest
Read More
robert
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

very nice, calm, big pool, close to center
Dsvid
icon-with Partner
with Partner
4.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

It’s billed at a 5 star but… 3? Has a nice pool Breakfast service poor Cracked basin in room Nice carpet No slippers gown or tub but 3 star price too
Paula
icon-with Partner
with Partner
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Reviews not great lately but the place is clean and tidy, staff lovely. The room we stayed in was gorgeous well worth the extra for a superior room and the shower was the most powerful I’ve ever used! Just needs more guests to make it a busy bustling hotel and I’m sure the next reviews will be better!
Viktoria
icon-Business Family
Business Family
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

A charming place with a lovely pool and vibe. Staff very nice and breakfast very good
antonella
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Ottima location fronte mare, personale molto professionale e gentile .
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Grand Hotel Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 293 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

7.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hotel Palace

Number of reviews per page
20
40
Top reviews
Philip
icon-with Partner
with Partner
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Considering it has 5 stars ,it lacked a lot nowhere near five star.Lovely staff however with it being the end of the season.A lot of facilities unavailable .Lovely giant pool no bar ,jacuzzi 30 euros half an hour .Nosocialable bar .Considering not full the room was comfortable except for the view and size of the shower .Could have been better.
Read More
Peter
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Hotel was a bit "tired" but a good value for the price
stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Nice hotel, friendly staff. Rooms a little dated, but well maintained. Good pool area.
Mrs
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff were very helpful
Ronald
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Recommended if you can rent a car
Todd
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Delightful classic hotel with wonderful friendly staff that speak excellent english. Spacious rooms and excellent breakfast buffet included.
Andrew
icon-
6.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

The people were very friendly. However, the bed was uncomfortable and the room was very warm. The hotel didn’t have any fans available and opening the window didn’t help much to cool the room down. I guess the air conditioning had not been switched over to cool so that wasn’t much help either.
Christine
icon-with Partner
with Partner
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

We loved our view of the sea, the pretty lobby and dining room, and the delicious breakfast!
gregg
icon-Leisure
Leisure
6.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

This is a hotel that was built about 25 years ago and it’s sort of rundown. Ok for one night
Janis
2.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

We got there after we reserved and it was dark and closed we didn’t even get in the property
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

This hotel has been renamed The New Hotel Palace. It was grand, beautiful pool area, ornate lobby and sitting areas albeit somewhat dated. The staff was lovely. It was very quiet, guessing that it was off season. The breakfast was not enticing, a bit disappointing. The same foods were out for 2 mornings so there was nothing that was fresh except maybe the loaf of bread to toast.
Read More
Michelle
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

No way this is a 5 star hotel. It smells, doors and faucets in rooms don’t work, no dinning options on Saturdays, and it must have the hardest and most uncomfortable mattress I have ever slept in.
Frank S
icon-Leisure
Leisure
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Just an ok experience. Felt it was less than advertised
James
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

nice hotel with good facilities. staff very helpful and attentive. huge room just would have been nice to have a kettle in the room
Cesare
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

A Charming Stay with Room for Improvement My family and I recently spent four days at this historic hotel, drawn by its rich background and reputation. The property is impeccably clean, and the staff are incredibly gentle and hospitable. The service is courteous and attentive, reflecting the best of hospitality. However, considering the hotel’s storied past, we expected a more inclusive and detailed approach to service. While breakfast was included, the quality fell short of our expectations. When I requested eggs sunny side up, slightly turned over, I received overcooked eggs with crispy edges instead. We later learned that the waiters, not trained chefs, were responsible for cooking, which seemed unusual for a hotel of this caliber. The excuse given was the lack of appropriate cookware, which felt inadequate for a property with such a prestigious history. Another minor issue occurred during breakfast. As a parent of a three-year-old, I made a sandwich for my child and asked the waiter for napkins. To my surprise, he brought paper towels typically used in bathrooms. This oversight seemed out of place in a five-star establishment where attention to detail should be paramount. Overall, while the hotel offers a beautiful and clean environment with gracious staff, there are areas where improvements are needed, particularly in the dining experience and attention to detail. I would love to return, hoping the management takes these feedback points to heart to enhance the guest
Read More
robert
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

very nice, calm, big pool, close to center
Dsvid
icon-with Partner
with Partner
4.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

It’s billed at a 5 star but… 3? Has a nice pool Breakfast service poor Cracked basin in room Nice carpet No slippers gown or tub but 3 star price too
Paula
icon-with Partner
with Partner
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Reviews not great lately but the place is clean and tidy, staff lovely. The room we stayed in was gorgeous well worth the extra for a superior room and the shower was the most powerful I’ve ever used! Just needs more guests to make it a busy bustling hotel and I’m sure the next reviews will be better!
Viktoria
icon-Business Family
Business Family
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

A charming place with a lovely pool and vibe. Staff very nice and breakfast very good
antonella
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Ottima location fronte mare, personale molto professionale e gentile .
Number of reviews per page
20
40