Hotel Gargallo

Jewel in the centre of Ortigia, clean, fresh, excellent breakfast and fantastic personnel. Would happily go back

Better maintenance of space would be making this otherwise very good hotel more attractive.

Breakfast was ok. Location is good. Not upgraded but adequate

Nice staff, beautuful hotel

Great place to staying and would stay there again if given the opportunity.

Excellent staff. Beds could use some work.

Lovely accommodation with a patio and in a great location. The breakfast was included in our stay and offered a variety of items to choose from, it was the best breakfast we had on our month long stay in Sicily. Highly recommend!

Awesome location and very friendly staff. Definitely recommend using the valet service if you have a car

The staff accommodated our need for a quiet ground floor room (my husband sprained both ankles and had very limited mobility). Excellent breakfast and ideal location to explore the town by foot. We highly recommend this small hotel. If you are driving, know the hotel is on a narrow one way street, so you will need your GPS!

There was no hot water in our room . Staff were told but there was no action, only told to turn water on and off , this did not work so no showers were taken. There was written request to not put toilet paper in the toilet !!!. There was a large cockroach in the room . Makes me question how clean the breakfast room was . This was supposed to be a superior room !. Staff were at first understanding but then took on very little responsibility. One of the staff lied to her superiors saying we as usual only complained when leaving . I think this hotel should be avoided and health authorities should be informed to at least inspect this hotel.

Staff super friendly and helpful! Owner gave us fabulous dinner recommendations and booked it for us. Cute bar! Lovely patio. Great food!

Good location. Be ready for stairs.

The hotel is perfectly located in Ortigia, quiet at night and breakfast was nice

Very nice and vey well located, charming and competent staff, I would gladly go back.

Slightly stressful to drop of luggage - one way alley - but otherwise great stay. If you are in a shoulder season trip, the HVAC is centrally controlled, so you will have to adjust to Sicilian temperature preferences ( i.e. on the warmer side).

Location was excellent Nice breakfast. Comfortable bed

Sono gentile

Clea, quiet, good value. The staff was very helpful.with parking, which is difficult in this central part of the city.

Internet rarely worked, tv never worked. Staff had poor attitude.

Air conditioning not working, no bar, no Room service, no restaurant as advertised Quite in helpful Morning breakfast staff lovely though