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The Westin Palace, Milan
Hotels
8.6
/10
Very Good
929 reviews
What Guests Say About Their Stay
Sofie
9.7
/ 10
Great hotel. Big cozy room and also great location.
In the Area
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Piazza Della Repubblica 20, Porta Nuova, Milan, Lombardy, Milan Province, Italy, 20124
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in The Westin Palace, Milan
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Per room per night (excl. taxes & fees)
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What's around The Westin Palace, Milan
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Piazza Della Repubblica 20, Porta Nuova, Milan, Lombardy, Milan Province, Italy, 20124
Discover More About The Westin Palace, Milan
Location
The Westin Palace, Milan is a hotel in a good neighborhood, which is located at Milan.
About The Westin Palace, Milan
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Westin Palace, Milan exclusively for you.
Get precious and unforgettable moment during your stay at The Westin Palace, Milan.
All facilities in The Westin Palace, Milan
Others
Hotel Services
- Laundry service
- Multilingual staff
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
- Computer station
General
- Banquet
- Ballroom
- Reception hall
- Parking (surcharge)
Transportation
- Limo or town car service
- Valet parking (surcharge)
Food and Drinks
- Bar
- Breakfast
Things to Do
- Garden
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Westin Palace, Milan
Important Note
- Fee for buffet breakfast: approximately EUR 38 for adults and EUR 38 for children
- Self parking fee: EUR 40 per day
- Valet parking fee: EUR 60 per day
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 7 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Westin Palace, Milan | 231 |
Number of floors in The Westin Palace, Milan | 12 |
Another facilities in The Westin Palace, Milan | Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter |
Frequently asked question in The Westin Palace, Milan
What are available facilities at The Westin Palace, Milan?
There are top facilites at The Westin Palace, Milan such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin Palace, Milan?
The standard check-in time at The Westin Palace, Milan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Westin Palace, Milan provide breakfast?
Yes, The Westin Palace, Milan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Westin Palace, Milan
Traveloka (2)
Other sources (929)
8.6
Very Good
From 929 reviews
Cleanliness
8.8
Room Comfort
8.8
Location
8.4
Service and Facilites
8.8
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Traveler Reviews The Westin Palace, Milan
Number of reviews per page
20
40
Top reviews
Ruwan
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
THE BARTHROOM SHOWER WAS GETTING BLOCKED, WATER FROM THE BARTHROOM TAPS WERE BROWN IN COLOUR. AC NOT WORKING. THIS IS DISGRACEFUL CONSIDERING WESTIN IS NOT A 1 STAR HOTEL. SWITCH YOUR AC ON, I KNOW YOU HAVE ONE. CHARGING CUSTOMERS GOOD MONEY FOR A ROOM AND NOT PROVIDING AC IS UNACCEPTABLE.
Chirine
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good overall
Allen
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent Staff! Everyone from front desk to bar tenders made us feel very welcome, we will definitely return for a longer stay next time!
Christopher
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Its a nice property and the staff is very friendly. However, my room was not ready when i arrived, understandable as we arrived about 3 hours before check in. The staff kept telling me the room hasn't been made up yet. I came back at 2, check in time, room still wasn't ready. Was finally able to get my room at 3:30. Turns out the room was ready, but they were doing construction on the rooms above and next to me, they just wanted to avoid me hearing them. Except 8 am the next morning they started again. It was a nice room with a nice view but the construction ruined our opportunity to rest and relax in the room.
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Verified traveler
Business
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Booked a room for a colleague using my card. I needed to make a change to the reservation but by the time I got through to Hotels.com customer services, I missed the deadline. First, they tried to charge me £££ to change a 2 night reservation into one.
I had to speak to the hotel directly. Not only the hotel was not understanding, the lady hung up on me, then denied doing so. Even though I paid, due to gdpr they refused to make a note on the reservation, that the guest was arriving at 11pm, and refused to wait for my email confirmation and respond to that. Took 3 calls and 2 emails to make the change and the people I dealt with, provided substandard customer service. Definitely not what I experience with other 5* hotels in Milan and around the world.
My colleague travels a lot to Milan, but I will never book into the Westin again.
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Garry
Business and Leisure Family
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very unhappy with condition of the rooms we were given.
Sink was leaking, carpet was stained.
Bad smell in the room.
William
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Comfortable bed and pillows. Fantastic breakfast with lots of options to include honey on the comb! Would stay there again.
Nicholas
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Antonia at front desk was excellent, great service , well looked after
Verified traveler
Business
4.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
I booked 4 rooms for a a work trip
With important clients and working crew. We only knew during check in time that one of the rooms was cancelled! I was shocked and embarrassed in front of this client… we waited for a long time at the front desk, finally the staff got my guest a room with a different rate. I asked for the reason of the sudden cancellation but she failed to tell me and asked me to check with your site, she didn’t even know it was booked via hotels.com, her record was Expedia!!!
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Yuyu
Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great stay and close to transit.
nabil
Business
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Front desk was very helpful as I arrived very early (9am) many many hours before I would normally be allowed to check in.
But they managed to find me a room and check in early. Many thanks
haim
Business
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The rooms are dirty and old and there is no justification for the price
At all
Robyn
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
A well located, clean and beautiful hotel. I would have given five stars, but I have two complaints. They turn off the air conditioning seasonally, which means you can't really control the temperature in the rooms. I guess if your preference is to sleep in a sauna it's fine. And, not as quiet as you'd think. Some of the rooms are set-up away from the common area hallways. I was thrilled to find our room set-back from the hall and even with a second door closing off the sleeping area. But, our quiet retreat was disturbed every night when our upstairs neighbor came in. Definitely not soundproofed rooms.
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Richard
Business
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Hotel lobby looks nice but my room 722 was not in great condition, looked tried and need of refresh.
Cabinet with mini bar was too close to bed so only opened partially and the door handle was broken and falling off.
Bathroom was too small for the facilities in there. I am small but a larger person would not of fit in the shower cubicle, and water was all over the floor.
Cost for this hotel was quite high so I would have expected better. Don’t mind paying but expect to receive higher quality.
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Alejandro J
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The staff team couldn’t be more gracious and helpful.
Carlos
Leisure Family
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The shower was not working well! The property is nice and well located. The room was not ready after check in time.
Ali
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The Westin Palace Milan offers an exquisite blend of timeless elegance and contemporary luxury, making it a standout choice for those seeking an upscale experience in Milan. Situated in the heart of the city's fashion district, it’s ideally placed for both business travelers and tourists who want to explore Milan’s rich history, art, and shopping.
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Tyler
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Really nice hotel and the staff was incredible. Walking to what you want to see and easy walk to Milan train station. Would stay here again!
Rob
Friends and Family
4.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Room was very very small and next to the elevator. The bathroom was in terrible shapes the door frame was rotted and the door handle fell off twice. I had to complain to have it repaired. They didn’t clean the room unless I asked. The breakfast buffet was also very limited for 37 euro per person. I am a huge Westin fan, this properly was not up to their normal standard.
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Christopher
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The room was beautiful, quiet, clean. The staff was very friendly and very helpful. The hotel is elegant. I really enjoyed my stay.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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