I always love this hotel ❤️

Staff are too nagging.

Hotel New Star Ikebukuro takes for about 10 to 15 minutes of walk from Ikebukuro Station (West Exit). The hotel is not that big but it is enough for stay. It is quite convenience, and calm. But the room is not that spacious.

The hotel owner is more than a good person. He helped his guests a lot

I choose this hotel because the next day will go to kawagoe. direct train to kawagoe is from ikebukuro station. must go to correct exit from station, which not every exit have elevator. I send luggages to this hotel before I arrived, they receive it and already brings to my room when I check in.

The location is great. Subway entrance just in front, major bus stops behind the building. Bathroom is clean and has hot water. However the bunk bed (I slept in bookshelf) is super dusty. I didn't realize at first because the light is pretty dim, I keep coughing at night because of dust. The mattress is uncomfortable and noisy, whenever anyone near you move you will hear the mattress creaking

Good staff, good location, good place

staff spoke very little english. room was quite spacious compared to other hotels. breakfast was quite delicious.

Got here early, and the lady let us check in early. Thank you! The room was clean and comfortable. All the facilities are great. The staff were very nice and friendly. We love staying here.

While the place was clean during our stay, the aircon was not working well as it releases water which drops directly in our bed. Our pillows were wet. We did not bother requesting to change because my brother and I were both tired on the whole day tour around Tokyo.