ART HOTEL Joetsu

Cute quiet staff very helpful

Perfect

Not a bad accommodation for business trip

Convenient and central location for my needs

The hotel is conveniently located but it is a bit dated. The staff were helpful and friendly

The property needs some upkeeping. interior and furniture in room are outdated and need some updating.

Great location, hotel is old, but well maintained. Rooms are small but fine and clean. Parking was not free, it is 500 yen. It is in the center, so many options for dining and shopping within walking distance.

Very convenient hotel in the center of downtown Takada with many restaurant choices nearby. Within 1/2 hour from some ski resorts or the coast on the north, Clean rooms and great cost performance.

That was good and confortable to access. (The shower curtain smelled a little though) I think it is the best hotel around that area.

Could not connect to wifi during entire stay. Staff was not helpful.

Very cute train station only short 2blocks away from hotel. Lots of cute shops along the way to Takada Castle area. AND there is a LAWSONS across the street... very convenient!

Hotel is in a great location, only 3 minutes' walk from Takada station, right beside the main shopping street, with a convenience store right across the road. Reception was friendly and some can speak and understand English. Room felt smaller than it was, because of how things are arranged - my wife and I kept getting in each other's way. Beds and pillows are a bit too soft for me. But overall it was a pleasant stay and I won't mind staying here again.

Overall was a great stay. Facilities and staff we awesome but the room was very small to be "western" room.

Very clean and central hotel. I had a small single room. It was small but to be expected in Japan. Most of the staff spoke little if no English. All of the room services were controlled by the key in the slot mechanism. So it took some time for the air conditioning to become effective - important as the room was on the west side of the building and very hot in the afternoon. Also the 'fridge was only lukewarm at best, so nothing could be kept in it for any length of time. The location near the train station was great.

We enjoyed the delicious hot breakfast served at 7:00am. Our rooms had an electric hot water container for instant hot green tea packets & tea cups provided every day. The housekeeping staff were helpful to remind us to turn the green card over in our bedroom for service to have fresh bed linens. I had forgotten to turn the card over one day & we didn't have the service. I had them send up fresh linens & I remembered after that experience to go green! I was told to remember to use the door knob sign to show I'm sleeping or have the room cleaned. The staff placed the necessary amenities in our bathroom for our comfort. These amenities consisted of 2 inclosed vacuum packed sanitized bath sponges, 2 bagged sanitized toothbrushes with onetime use toothpaste tube, 2 sanitized bagged fold-up hair brushes, & 2 bagged razors with a shaving cream packet in each. There is a laundry room access on 1rst floor. The cost to wash & dry is only $4. We payed $3 in Japanese coins to wash & $1 in Japanese coins to dry. Our family has stayed at this Loisir Hotel each time we have visited Joetsu, Japan. We have fond memories there & they welcomed us back each time. Satisfied family from North Carolina

Pleasant staff always willing to go that extra distance to help you with your questions. Top floor restaurant disappointingly had no menu in English...but that was half the fun.

This is a very pleasant hotel conveniently located just few minutes walk from the station. there are shops and restaurants near by so whatever you need is within reach. Staff is very nice but not everyone speaks English which can complicate things a little bit. Over all we had a good time in very clean and quiet room.

Great service. The amenity brand was something I personally use so I was happy. The room is nice and clean. The location was perfect because my priority was to stay somewhere near the train station for easy access.

This hotel was a real surprise. We weren't sure what to expect in such an out of the way place, but it was excellent in all respects. A short walk from the quaint railway station, and around a 20 minute walk to the gardens.

We decided to use this hotel because Expedia said this hotel is near Nozawa Onsen Ski Resort. While it is 29km away, it took over 1 hour to get there (no traffic). The hotel itself was nice, though. Normal room size, bed, bathroom for Japanese hotels. Breakfast wasn't free and is a bit subpar, though. Parking is 500円 after voucher.