fav HAKODATE

Hotel is spacious and it has everything you need including option to do your own laundry (similar to coin laundry). Location is great. Very close to JR train station and Hakodate morning market for fresh seafood!

The front desk staff was very helpful with check in and troubleshooting the laundry. The rooms very very spacious and comfortable.

Good location

The big plus for the hotel is its location near to the train station and fish market. The rooms are small but clean, though the layout is not ideal (e.g., the hangers for coats were over one of the beds) and there is very little storage space for clothes. However, there were a few things that make this not a hotel but rather an overpriced furnished room. First, room service/cleaning is VERY minimal, meaning they won’t even make the beds unless you stay 3 nights or you pay extra. The only thing they do is take out the trash and give you fresh towels if you ask, though the fresh towels were not even hung up but literally placed on the floor in the middle of the room. This was definitely a first in our 8 week trip in Japan, where everywhere else things like making the bed were completely normal and expected in 2 or 3 star hotels. This facet was not made clear when booking and not reflected in the price, which is similar to other hotels in the area I have stayed at. Similarly, check out is at 10 am, again not normal in Japan, where check out time is usually 11am or 12 pm. All in all, there are better hotels that I have stayed at in the area with real hotel-level service at a similar price point. I recommend you stay at those instead.

Very convince， near Morning Market

This us my 2nd time staying at this great boutique hotel. Everything is immaculately clean, up to date, comfortable and totally impressive in every way. There is an unspoken welcoming vibe upon reaching the hotel. I will most certainly stay there if i were to visit Hakodate for the 3rd time :)

A cozy boutique hotel that is walking distance to the Hakodate morning market, train station and local eateries. Had a good walk around the area in the morning to experience the local culture. No daily housekeeping but room was relatively clean and spacious for us group of 3.

The place is fantastic

I’m shocked that this hotel has such high ratings! Pillow had hair all over it so we had it replaced. Vent in the bathroom was covered with dust (forgot to take pictures) We booked a room with a sofa bed. Basically they give you a bag with super thin futon, sheets, duvet and duvet cover. They won’t set it up for you so you have to do it yourself including putting the duvet cover on which was kind of gross in my opinion. No pillow so you have to ask. AC was extremely loud for some reason and the filter cleaning light was lit on the air purifier so I didn’t want to use it.

Great location and nice clean new rooms!

Right across from the morning market and 5 min. Walk from Hakodate station. Rooms were clean and spacious. Close to dinging and transportation.

Great value for money and convenient location. The kids loved the bunk beds.

This is a gem. The room is great, the restaurant and onsen are top notch. What a find!

Very convenient to morning market

Near to seafood market where u can have delicious food around.

Dirty carpets in room, hallway, elevators. The breakfast was excellent! Staff was very professional and nice.hotel was near downtown shopping & restaurants. Hotel gave free ice cream. Laundry was free wash but cost 100 yen to dry per load.

very nice and big room with good location

Traveled with my family, would have rate it higher if not for the miscommunication. We requested for a late check out the night before and was given up to 12noon to check out. The next day they woke up my daughter at 10am and told her she had to check out. I rushed back from a nearby restaurant to talk to the front desk only to be told that I have 10mins otherwise I will be charged.

We are traveling with our 2 teenagers, the room is very spacious for all four of us (especially we get our own queen sized beds) and it's in a great location. Very friendly and helpful staff, highly recommended.

Great family hotel in a great spot. Close to markets and train station - made getting around really easy.