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Four Points Flex By Sheraton Tokyo Ueno

Hotels
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8.1
/10
Very Good
1,209 reviews

What Guests Say About Their Stay

Warakrit T.

8.8
/ 10
Good sized room Not far from the sky train, enough to walk, easy to travel
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Kananuch J.

9.0
/ 10
Easy check-in Just submit your passport and booking code. In addition, the hotel also offers luggage storage. Very good. The room is ok. The bed is clean, the bathroom is spacious. Fully equipped Hotels close to Ueno Station Takes about 20 minutes to walk
See original

Pyg K.

8.5
/ 10
Just a 10 minute walk from the ueno station.
See original

Ruth

10.0
/ 10
Great base, clean, smelled lovely when arrived. Bed was very comfortable, power shower, amenities, everything needed for 2 night stay and access to Tokyo. Short walk to Ameyocho street and nice stroll down to senji temple. Near to ueno station. Ok with luggage also - ramps, lifts and escalators.

Mojdeh

10.0
/ 10
The laundry machines were a life safer. W packed up light and were able to have clean clothes all the time!
In the Area
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7-12-9 Ueno, Taito-ku, Tokyo, Taito, Kanto, Japan, 110-0005

Main Facilities

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24-Hour Front Desk
Elevator
WiFi
note: hotel was previously named Ueno Hotel Staying at Four Points Flex By Sheraton Tokyo Ueno is a good choice when you are visiting Ueno. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Four Points Flex By Sheraton Tokyo Ueno

7-12-9 Ueno, Taito-ku, Tokyo, Taito, Kanto, Japan, 110-0005
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Lobby Four Points Flex By Sheraton Tokyo Ueno
Exterior 2 Four Points Flex By Sheraton Tokyo Ueno

Discover More About Four Points Flex By Sheraton Tokyo Ueno

General


Near Ueno Park

Location


With a stay at Four Points Flex By Sheraton Tokyo Ueno in Tokyo (Ueno), you'll be within a 5-minute drive of Sensoji Temple and Tokyo Skytree. This hotel is 0.4 mi (0.6 km) from Ueno Park and 2.2 mi (3.6 km) from Tokyo Dome.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Ueno Park - 0.6 km / 0.4 mi
Tokyo National Museum - 0.7 km / 0.5 mi
Kitchen Town - 0.8 km / 0.5 mi
Ameyoko Shopping District - 0.8 km / 0.5 mi
Ueno Zoo - 0.9 km / 0.6 mi
Nippori Textile Town - 1.3 km / 0.8 mi
Sensoji Temple - 1.6 km / 1 mi
Yoshiwara Shrine - 1.7 km / 1 mi
Asakusa Shrine - 1.7 km / 1 mi
University of Tokyo - 1.7 km / 1.1 mi
Kaminarimon Gate - 1.7 km / 1.1 mi
Akihabara Electric Town - 1.8 km / 1.1 mi
Sumida River - 2.2 km / 1.3 mi
Yanaka Ginza Shopping Street - 2.3 km / 1.4 mi
Tokyo Skytree - 3.2 km / 2 mi

The nearest airports are:
Haneda Airport (HND) - 25.3 km / 15.7 mi
Narita Intl. Airport (NRT) - 79.6 km / 49.4 mi

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Dining


Japanese breakfasts are available daily from 7 AM to 9:30 AM for a fee.

Rooms


Make yourself at home in one of the 201 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Four Points Flex By Sheraton Tokyo Ueno

Lobby Four Points Flex By Sheraton Tokyo Ueno
Lobby
Accommodation Services Four Points Flex By Sheraton Tokyo Ueno
Accommodation Services
Exterior Four Points Flex By Sheraton Tokyo Ueno
Exterior
Others Four Points Flex By Sheraton Tokyo Ueno
Others
Restaurant Four Points Flex By Sheraton Tokyo Ueno
Restaurant

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Four Points Flex By Sheraton Tokyo Ueno

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points Flex By Sheraton Tokyo Ueno
201
Number of floors in Four Points Flex By Sheraton Tokyo Ueno
13
Another facilities in Four Points Flex By Sheraton Tokyo Ueno
Smoke-free area, Safety deposit box, Laundry service, Luggage storage, 24-hour Receptionist

Frequently asked question in Four Points Flex By Sheraton Tokyo Ueno

What are available facilities at Four Points Flex By Sheraton Tokyo Ueno?
There are top facilites at Four Points Flex By Sheraton Tokyo Ueno such as 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Four Points Flex By Sheraton Tokyo Ueno?
The standard check-in time at Four Points Flex By Sheraton Tokyo Ueno is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Four Points Flex By Sheraton Tokyo Ueno provide breakfast?
Yes, Four Points Flex By Sheraton Tokyo Ueno provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Four Points Flex By Sheraton Tokyo Ueno?
Four Points Flex By Sheraton Tokyo Ueno is a 3.0-star hotel.
How many floors does Four Points Flex By Sheraton Tokyo Ueno have?
Four Points Flex By Sheraton Tokyo Ueno has 13 floors.
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More Reviews from Other Guests in Four Points Flex By Sheraton Tokyo Ueno

8.0
Very Good
From 1,002 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points Flex By Sheraton Tokyo Ueno

Number of reviews per page
20
40
Top reviews
Ruth
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great base, clean, smelled lovely when arrived. Bed was very comfortable, power shower, amenities, everything needed for 2 night stay and access to Tokyo. Short walk to Ameyocho street and nice stroll down to senji temple. Near to ueno station. Ok with luggage also - ramps, lifts and escalators.
Daphnei
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place to stay overall for a reasonable price. Relatively close to Ueno station, with multiple convenience stores close by. Rooms were small and it was a bit difficult to open our luggage, but that was expected. The room was perfectly clean when we arrived and cleaned thoroughly when we requested it. Staff were helpful and kind, and check-in was quick, which I appreciated after more than 24 hours in transit when extremely jet-lagged. The walls were a little thin - we could hear conversations in the hallway fairly clearly. There were also only two washers/dryers for the whole hotel - it seemed like it could have done with a few more. We were also a little annoyed that the TV turned itself on every time we put the room card in the holder after entering. That said, none of these issues were dealbreakers and I would happily stay here again.
Read More
Sophy
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing location direct from and to the Narita airport. Would definitely recommend and stay there again the next time I’m in Japan.
Kimberly
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location, close to Ueno station approximately 5-7 minutes walk. The staff were super friendly and helpful. The rooms were clean but small, which is expected of a Tokyo hotel.
Mojdeh
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The laundry machines were a life safer. W packed up light and were able to have clean clothes all the time!
Sukyung
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was clean, but very small. It was quite noisy due to traffic outside, and I woke up several times during the night. Also, whenever the neighboring door was slammed, it affected our door as well. Considering the price, I expected more than this. I won’t come back.
Alicia
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Easy process and helpful staff. Enjoyed my stay immensely.
Annabella
icon-Family
Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room itself (twin) has no window in the bedroom, only the bathroom around the corner so there is no natural light. The ‘hallways’/where all the rooms are after getting off the lift is exposed to the outside, rather than being enclosed in a building, which is next to a busy road, and there was no soundproofing so all I could hear unfortunately was the sound of cars, sirens etc. and other guests due to the echo. One of the front desk staff was very nice (Ale i think?) and the bed itself was comfortable and clean, which is the only reason this isnt getting a 1 star review.
Read More
Vanessa
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very small room but it’s in great condition. Bathroom is great. Downside is just that the room is extremely small but you’ll make do.
Christopher
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The location is spectacular, there is on-site laundry which is very convenient. However, the sink in the room is comically small and there really aren’t enough hooks in the room or in the bathroom.
ploypailin
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

10 minute walk to the JR station. The room is smaller than expected.
TRINH
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Rooms were clean. Close to Ueno train station making it easy to get around. In a quieter part of the city, a plus. Rooms were small, but that was expected.
Linda
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Was a lovely place close to the center
Carmen
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was to small I ask for a more spacious room not avalable i left a day early need my money back
Briana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, helpful staff
ARTEE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice cozy room … small but from what I heard that is normal in Japan … close to everything … friendly staff
Elisha
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This is my 3rd stay here. It is great value for the money and comfortable beds, spacious (for Japan) rooms.
Elisha
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This place has free coffee 24/7, coin laundry, larger sized rooms (in comparison to Tokyo), and very friendly staff!
Russell
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The room was small, but clean and efficient. The staff was friendly and professional. There were lots of amenities for you to take as needed. Location is convenient to Ueno station.
Aiden
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean room the staff was very nice if I return to Japan will definitely be staying here again
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Four Points Flex By Sheraton Tokyo Ueno

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 1,002 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points Flex By Sheraton Tokyo Ueno

Number of reviews per page
20
40
Top reviews
Ruth
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great base, clean, smelled lovely when arrived. Bed was very comfortable, power shower, amenities, everything needed for 2 night stay and access to Tokyo. Short walk to Ameyocho street and nice stroll down to senji temple. Near to ueno station. Ok with luggage also - ramps, lifts and escalators.
Daphnei
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place to stay overall for a reasonable price. Relatively close to Ueno station, with multiple convenience stores close by. Rooms were small and it was a bit difficult to open our luggage, but that was expected. The room was perfectly clean when we arrived and cleaned thoroughly when we requested it. Staff were helpful and kind, and check-in was quick, which I appreciated after more than 24 hours in transit when extremely jet-lagged. The walls were a little thin - we could hear conversations in the hallway fairly clearly. There were also only two washers/dryers for the whole hotel - it seemed like it could have done with a few more. We were also a little annoyed that the TV turned itself on every time we put the room card in the holder after entering. That said, none of these issues were dealbreakers and I would happily stay here again.
Read More
Sophy
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing location direct from and to the Narita airport. Would definitely recommend and stay there again the next time I’m in Japan.
Kimberly
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location, close to Ueno station approximately 5-7 minutes walk. The staff were super friendly and helpful. The rooms were clean but small, which is expected of a Tokyo hotel.
Mojdeh
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The laundry machines were a life safer. W packed up light and were able to have clean clothes all the time!
Sukyung
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was clean, but very small. It was quite noisy due to traffic outside, and I woke up several times during the night. Also, whenever the neighboring door was slammed, it affected our door as well. Considering the price, I expected more than this. I won’t come back.
Alicia
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Easy process and helpful staff. Enjoyed my stay immensely.
Annabella
icon-Family
Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room itself (twin) has no window in the bedroom, only the bathroom around the corner so there is no natural light. The ‘hallways’/where all the rooms are after getting off the lift is exposed to the outside, rather than being enclosed in a building, which is next to a busy road, and there was no soundproofing so all I could hear unfortunately was the sound of cars, sirens etc. and other guests due to the echo. One of the front desk staff was very nice (Ale i think?) and the bed itself was comfortable and clean, which is the only reason this isnt getting a 1 star review.
Read More
Vanessa
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very small room but it’s in great condition. Bathroom is great. Downside is just that the room is extremely small but you’ll make do.
Christopher
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The location is spectacular, there is on-site laundry which is very convenient. However, the sink in the room is comically small and there really aren’t enough hooks in the room or in the bathroom.
ploypailin
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

10 minute walk to the JR station. The room is smaller than expected.
TRINH
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Rooms were clean. Close to Ueno train station making it easy to get around. In a quieter part of the city, a plus. Rooms were small, but that was expected.
Linda
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Was a lovely place close to the center
Carmen
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was to small I ask for a more spacious room not avalable i left a day early need my money back
Briana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, helpful staff
ARTEE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice cozy room … small but from what I heard that is normal in Japan … close to everything … friendly staff
Elisha
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This is my 3rd stay here. It is great value for the money and comfortable beds, spacious (for Japan) rooms.
Elisha
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This place has free coffee 24/7, coin laundry, larger sized rooms (in comparison to Tokyo), and very friendly staff!
Russell
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The room was small, but clean and efficient. The staff was friendly and professional. There were lots of amenities for you to take as needed. Location is convenient to Ueno station.
Aiden
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean room the staff was very nice if I return to Japan will definitely be staying here again
Number of reviews per page
20
40