Hotel East 21 Tokyo

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8.9
/10
Exceptional
1,021 reviews

What Guests Say About Their Stay

hardiyan w.

8.5
/ 10
my best hotel experience, spacious clean room, friendly and helpful staff, great city view free disney shuttle bus and, just couldn't ask for more. we'll be back for sure. highly recommended

tjhan j.

9.4
/ 10
Very good hotel, looks like big hotel with very good price its so worth it. Around this hotel very much good restaurant, japanese, western, supermarket. And free shuttle bus to disney

tjhie s.

9.7
/ 10
Very Good location close to disneyland DisneySea anther free shuttle bus shuttle service ok .. very helpful .. clean under there minimarket .. restorant .. very recommended
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Ipyani

10.0
/ 10
This was a wonderful experience and an excellent place to stay. Koto-Ku was beautiful and had many stores and eateries within walking distance. The location was perfect for allowing one to see, hear, and feel how the locals and native people live on a daily basis. The staff at the hotel were super helpful in helping me navigate the city as a foreigner and tourist. I actually stayed at the hotel twice and each of the rooms offered stunning view of the decadent Tokyo skyline. I highly recommend this location if you are planning to visit the land of the rising sun.

Landon

10.0
/ 10
Beutifull property near the tozai line so easy access to everything on the quieter district only thing is rooms a bit old but the amenities are new and the view is spectacular
In the Area
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6-3-3 Toyo, Koto-ku, Tokyo, Koto, Kanto, Japan, 135-0016

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel East 21 Tokyo is a good choice when you are visiting Koto. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel East 21 Tokyo

6-3-3 Toyo, Koto-ku, Tokyo, Koto, Kanto, Japan, 135-0016
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Discover More About Hotel East 21 Tokyo

Location


Staying at Hotel East 21 Tokyo is a good choice when you are visiting Koto.

About Hotel East 21 Tokyo

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel East 21 Tokyo exclusively for you.

Hotel East 21 Tokyo is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel East 21 Tokyo.

All facilities in Hotel East 21 Tokyo

Others Hotel East 21 Tokyo
Others

Hotel Services

  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

Things to Do

  • Shops
  • Indoor pool
  • Outdoor pool
  • Sauna

General

  • Banquet
  • Microwave (shared)
  • Smoking area
  • Parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Access to train station

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Hotel East 21 Tokyo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 1500 for children
  • Airport shuttle fee: JPY 1200 per person (one-way)
  • Airport shuttle fee per child: JPY 600 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Facilities fee: JPY 10000 per person and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Children aged 3 and under are not permitted in the seasonal outdoor pool.
  • The seasonal outdoor pool is open from 10 AM-5 PM (last entry by 4 PM), July 19 - August 31, 2025, and 1-5 PM (last entry by 4 PM), September 1-30, 2025. The seasonal outdoor pool is open only to guests aged 16 and older from 6-10 PM (last entry by 9 PM), June 28-September 30, 2025.
  • Health club facilities (indoor pool, fitness center, sauna, spa tub) are available only to members (surcharge; must be age 18 or older). Guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. Non-members are not permitted to use the health club facilities.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Children ages 0-3 are not permitted in the seasonal outdoor pool. Access to the night pool is available for guests ages 16 and older only. This property offers airport shuttle pickup and drop off service from Haneda and Narita Airport. Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time. Meals are not included in the room rate for children ages 6 and younger included in the reservation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel East 21 Tokyo
394
Number of floors in Hotel East 21 Tokyo
21
Another facilities in Hotel East 21 Tokyo
Newspaper in lobby, Wedding service, Luggage storage, Porter, Multilingual staff

Frequently asked question in Hotel East 21 Tokyo

What are available facilities at Hotel East 21 Tokyo?
There are top facilites at Hotel East 21 Tokyo such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel East 21 Tokyo?
The standard check-in time at Hotel East 21 Tokyo is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel East 21 Tokyo provide breakfast?
Yes, Hotel East 21 Tokyo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel East 21 Tokyo?
Hotel East 21 Tokyo is a 4.0-star hotel.
How many floors does Hotel East 21 Tokyo have?
Hotel East 21 Tokyo has 21 floors.
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More Reviews from Other Guests in Hotel East 21 Tokyo

Overall Ratings & Reviews Hotel East 21 Tokyo

Traveloka (19)
Other sources (1,002)
9.0
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel East 21 Tokyo

Number of reviews per page
20
40
Top reviews
Ipyani
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was a wonderful experience and an excellent place to stay. Koto-Ku was beautiful and had many stores and eateries within walking distance. The location was perfect for allowing one to see, hear, and feel how the locals and native people live on a daily basis. The staff at the hotel were super helpful in helping me navigate the city as a foreigner and tourist. I actually stayed at the hotel twice and each of the rooms offered stunning view of the decadent Tokyo skyline. I highly recommend this location if you are planning to visit the land of the rising sun.
Read More
Landon
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beutifull property near the tozai line so easy access to everything on the quieter district only thing is rooms a bit old but the amenities are new and the view is spectacular
Melanie
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely hotel, in a great location. Free Disneyland bus a big help.
Angela
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This hotel may not be in the centre of Tokyo, but the public transport are within easy reach. Personally !! I would stay here again and recommend it to any of my friends and family .
Chindy
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was great for my large party(3 rooms). We had a 8 night stay and the staff were very accommodating to help us. We had left something on the airport limo bus and they help us get in touch with the company to get our package back. The Disney shuttle was free- just need to reserve a time there and coming back. They helped us book our shuttle back to narita airport (¥3100 adult/¥1550 child with seat) It was very convenient to have an airport limousine bus that was a drop off and pick up right in front of the hotel. We didn’t want to deal with trains and private cars that might not fit our entire party. So this was the best option that didn’t include lugging around our stuff. They also held luggage between our check out and our reserved shuttle. The nearest train station is about 10 mins walk away. This gave us the opportunity to find something new to eat around the area. It was less crowded and quieter than the touristy areas. there’s a couple of 7-11, Lawson, family mart nearby and along the way to train. There were food options, a supermarket and pharmacy in the plaza below the hotel . There was a money exchange machine in the hotel and we found it to give the best currency exchange rate.The standard room was larger than the standard Japanese rooms we previously stayed at. The hotel was clean, the room was clean. We have no complaints. We will stay there again if we’re in tokyo area. We loved how quiet and not overwhelming in comparison to touristy areas.
Read More
SAEED
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was excellent. At the beginning there was a confusion above the amenities
Angela
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We find the hotel staff very friendly and welcoming, the only thing we thought, was the hotel shuttle could run a little bit longer throughout the day.
Sally Gek Khee
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Old furnitures and dirty carpets. Spacious room. Daily cleaning is good.
Yat Pang
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was fine. There was a wide variety of food to choose from. I especially likes the scallop congee.
Michelle
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room but had an old stale cigarette smell. The weird part was that that smell was only in the room. The property does not allow tattooed people to use any of their amenities that requires you to be “undressed”…. So no pools or spa areas. Great location to stores and restaurants but far from a train station.
Anna
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good location, spacious room if a bit dated. Could use some more attention to cleaning: scuff marks on wall and mould on shower curtain rail
Jessica
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean, rooms are very nice and slept excellent!! Beautiful view from our room as well
JUDITH
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great experience and the surrounding area was great as well - rooms were good and the staff was amazing
Andrew
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hairs in the tub TV volume was really hard to hear at the tightest setting Staff were friendly
Samuel
icon-with Friends
with Friends
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room and amenities were mid but the staff was very friendly and helpful
david
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very comfortable rooms and friendly staff! Dipak B has been very helpful in switching our room to facing the Tokyo Skytree🙏Breakfast is delicious 👍
Rajinder Singh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Love the location! Great hotel..
David
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean, neat, and comfy room.
Alexandro
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was great. Great location for walking to other places
Edith
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Spacious, clean roomswith lots of amenities and bottled water came handy. The staff are friendly.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel East 21 Tokyo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel East 21 Tokyo

Traveloka (19)
Other sources (1,002)
9.0
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel East 21 Tokyo

Number of reviews per page
20
40
Top reviews
Ipyani
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was a wonderful experience and an excellent place to stay. Koto-Ku was beautiful and had many stores and eateries within walking distance. The location was perfect for allowing one to see, hear, and feel how the locals and native people live on a daily basis. The staff at the hotel were super helpful in helping me navigate the city as a foreigner and tourist. I actually stayed at the hotel twice and each of the rooms offered stunning view of the decadent Tokyo skyline. I highly recommend this location if you are planning to visit the land of the rising sun.
Read More
Landon
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beutifull property near the tozai line so easy access to everything on the quieter district only thing is rooms a bit old but the amenities are new and the view is spectacular
Melanie
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely hotel, in a great location. Free Disneyland bus a big help.
Angela
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This hotel may not be in the centre of Tokyo, but the public transport are within easy reach. Personally !! I would stay here again and recommend it to any of my friends and family .
Chindy
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was great for my large party(3 rooms). We had a 8 night stay and the staff were very accommodating to help us. We had left something on the airport limo bus and they help us get in touch with the company to get our package back. The Disney shuttle was free- just need to reserve a time there and coming back. They helped us book our shuttle back to narita airport (¥3100 adult/¥1550 child with seat) It was very convenient to have an airport limousine bus that was a drop off and pick up right in front of the hotel. We didn’t want to deal with trains and private cars that might not fit our entire party. So this was the best option that didn’t include lugging around our stuff. They also held luggage between our check out and our reserved shuttle. The nearest train station is about 10 mins walk away. This gave us the opportunity to find something new to eat around the area. It was less crowded and quieter than the touristy areas. there’s a couple of 7-11, Lawson, family mart nearby and along the way to train. There were food options, a supermarket and pharmacy in the plaza below the hotel . There was a money exchange machine in the hotel and we found it to give the best currency exchange rate.The standard room was larger than the standard Japanese rooms we previously stayed at. The hotel was clean, the room was clean. We have no complaints. We will stay there again if we’re in tokyo area. We loved how quiet and not overwhelming in comparison to touristy areas.
Read More
SAEED
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was excellent. At the beginning there was a confusion above the amenities
Angela
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We find the hotel staff very friendly and welcoming, the only thing we thought, was the hotel shuttle could run a little bit longer throughout the day.
Sally Gek Khee
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Old furnitures and dirty carpets. Spacious room. Daily cleaning is good.
Yat Pang
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was fine. There was a wide variety of food to choose from. I especially likes the scallop congee.
Michelle
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room but had an old stale cigarette smell. The weird part was that that smell was only in the room. The property does not allow tattooed people to use any of their amenities that requires you to be “undressed”…. So no pools or spa areas. Great location to stores and restaurants but far from a train station.
Anna
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good location, spacious room if a bit dated. Could use some more attention to cleaning: scuff marks on wall and mould on shower curtain rail
Jessica
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean, rooms are very nice and slept excellent!! Beautiful view from our room as well
JUDITH
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great experience and the surrounding area was great as well - rooms were good and the staff was amazing
Andrew
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hairs in the tub TV volume was really hard to hear at the tightest setting Staff were friendly
Samuel
icon-with Friends
with Friends
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room and amenities were mid but the staff was very friendly and helpful
david
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very comfortable rooms and friendly staff! Dipak B has been very helpful in switching our room to facing the Tokyo Skytree🙏Breakfast is delicious 👍
Rajinder Singh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Love the location! Great hotel..
David
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean, neat, and comfy room.
Alexandro
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was great. Great location for walking to other places
Edith
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Spacious, clean roomswith lots of amenities and bottled water came handy. The staff are friendly.
Number of reviews per page
20
40