Hotel East 21 Tokyo

Hotels
8.9
/10
Exceptional
1,019 reviews

What Guests Say About Their Stay

hardiyan w.

8.5
/ 10
my best hotel experience, spacious clean room, friendly and helpful staff, great city view free disney shuttle bus and, just couldn't ask for more. we'll be back for sure. highly recommended

tjhan j.

9.4
/ 10
Very good hotel, looks like big hotel with very good price its so worth it. Around this hotel very much good restaurant, japanese, western, supermarket. And free shuttle bus to disney

tjhie s.

9.7
/ 10
Very Good location close to disneyland DisneySea anther free shuttle bus shuttle service ok .. very helpful .. clean under there minimarket .. restorant .. very recommended
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Jessica

10.0
/ 10
Clean, rooms are very nice and slept excellent!! Beautiful view from our room as well

JUDITH

10.0
/ 10
Great experience and the surrounding area was great as well - rooms were good and the staff was amazing
In the Area
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6-3-3 Toyo, Koto-ku, Tokyo, Koto, Kanto, Japan, 135-0016

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel East 21 Tokyo is a good choice when you are visiting Koto. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel East 21 Tokyo

6-3-3 Toyo, Koto-ku, Tokyo, Koto, Kanto, Japan, 135-0016
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Discover More About Hotel East 21 Tokyo

Location


Staying at Hotel East 21 Tokyo is a good choice when you are visiting Koto.

About Hotel East 21 Tokyo

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel East 21 Tokyo exclusively for you.

Hotel East 21 Tokyo is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel East 21 Tokyo.

All facilities in Hotel East 21 Tokyo

Others Hotel East 21 Tokyo
Others

Hotel Services

  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

Things to Do

  • Shops
  • Indoor pool
  • Outdoor pool
  • Sauna

General

  • Banquet
  • Microwave (shared)
  • Smoking area
  • Parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Access to train station

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Hotel East 21 Tokyo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 1500 for children
  • Airport shuttle fee: JPY 1200 per person (one-way)
  • Airport shuttle fee per child: JPY 600 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Facilities fee: JPY 10000 per person and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Children aged 3 and under are not permitted in the seasonal outdoor pool.
  • The seasonal outdoor pool is open from 10 AM-5 PM (last entry by 4 PM), July 19 - August 31, 2025, and 1-5 PM (last entry by 4 PM), September 1-30, 2025. The seasonal outdoor pool is open only to guests aged 16 and older from 6-10 PM (last entry by 9 PM), June 28-September 30, 2025.
  • Health club facilities (indoor pool, fitness center, sauna, spa tub) are available only to members (surcharge; must be age 18 or older). Guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. Non-members are not permitted to use the health club facilities.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Children ages 0-3 are not permitted in the seasonal outdoor pool. Access to the night pool is available for guests ages 16 and older only. This property offers airport shuttle pickup and drop off service from Haneda and Narita Airport. Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time. Meals are not included in the room rate for children ages 6 and younger included in the reservation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel East 21 Tokyo
394
Number of floors in Hotel East 21 Tokyo
21
Another facilities in Hotel East 21 Tokyo
Newspaper in lobby, Wedding service, Luggage storage, Porter, Multilingual staff

Frequently asked question in Hotel East 21 Tokyo

What are available facilities at Hotel East 21 Tokyo?
There are top facilites at Hotel East 21 Tokyo such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel East 21 Tokyo?
The standard check-in time at Hotel East 21 Tokyo is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel East 21 Tokyo provide breakfast?
Yes, Hotel East 21 Tokyo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel East 21 Tokyo?
Hotel East 21 Tokyo is a 4.0-star hotel.
How many floors does Hotel East 21 Tokyo have?
Hotel East 21 Tokyo has 21 floors.
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More Reviews from Other Guests in Hotel East 21 Tokyo

Overall Ratings & Reviews Hotel East 21 Tokyo

Traveloka (19)
Other sources (1,000)
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel East 21 Tokyo

Number of reviews per page
20
40
Top reviews
Jessica
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, rooms are very nice and slept excellent!! Beautiful view from our room as well
JUDITH
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great experience and the surrounding area was great as well - rooms were good and the staff was amazing
Andrew
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hairs in the tub TV volume was really hard to hear at the tightest setting Staff were friendly
Samuel
icon-with Friends
with Friends
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room and amenities were mid but the staff was very friendly and helpful
david
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very comfortable rooms and friendly staff! Dipak B has been very helpful in switching our room to facing the Tokyo Skytree🙏Breakfast is delicious 👍
Rajinder Singh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Love the location! Great hotel..
David
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean, neat, and comfy room.
Alexandro
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was great. Great location for walking to other places
Edith
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Spacious, clean roomswith lots of amenities and bottled water came handy. The staff are friendly.
Kaylee
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were kind, very beautiful room. It was a nice and clean stay! Will come back again
Miyuki
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I love this hotel but receptionist is not polite his name is Mr.Takeuchi. I really don’t understand his attitude.
Akemi
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

I throughly enjoyed my stay at Hotel East.
Angela
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Staff was friendly and accommodating and helped me out when asked. Hotel services were fast, on time, and the cleaning service was immaculate. They replace anything you need in your room like emptying trash, replacing towels, and changing bed sheets if desired. The property also offers restaurants and a shopping center which helped whenever I need to buy small amenities that I had forgotten at home. I would be willing to stay here again and I recommend this to anyone, tourist or local. The location is further away from the inner city so it's more quiet and there are plenty more stores around the block if needed. It is also an convenient short walk to Toyocho station to connect to other trains.
Read More
Maria
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The property itself is very beautiful. I was a big disappointment in how outdated the rooms are and how the fact that there’s a 2000 yen fee to use the fitness facilities. I booked the hotel thinking it was included. Also, the train is a 10-15 min walk from the hotel which is bit far on a long day.
Corey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great spot close to the station, and easy to find your way around as first time visitors, nice staff and great view of the sky tree
Christian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Everyone was friendly
Kumi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Everything went smooth from check in to out. The publuc transportation isn't the best. Other than that this hotel is one of the best value hotels around Tokyo.
nicole
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

i would definitely stay here again as the price was good, the amenities were great, & the service was impeccable.
Darwin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very Western feel
Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great hotel
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel East 21 Tokyo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel East 21 Tokyo

Traveloka (19)
Other sources (1,000)
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel East 21 Tokyo

Number of reviews per page
20
40
Top reviews
Jessica
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, rooms are very nice and slept excellent!! Beautiful view from our room as well
JUDITH
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great experience and the surrounding area was great as well - rooms were good and the staff was amazing
Andrew
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hairs in the tub TV volume was really hard to hear at the tightest setting Staff were friendly
Samuel
icon-with Friends
with Friends
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room and amenities were mid but the staff was very friendly and helpful
david
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very comfortable rooms and friendly staff! Dipak B has been very helpful in switching our room to facing the Tokyo Skytree🙏Breakfast is delicious 👍
Rajinder Singh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Love the location! Great hotel..
David
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean, neat, and comfy room.
Alexandro
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was great. Great location for walking to other places
Edith
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Spacious, clean roomswith lots of amenities and bottled water came handy. The staff are friendly.
Kaylee
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were kind, very beautiful room. It was a nice and clean stay! Will come back again
Miyuki
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I love this hotel but receptionist is not polite his name is Mr.Takeuchi. I really don’t understand his attitude.
Akemi
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

I throughly enjoyed my stay at Hotel East.
Angela
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Staff was friendly and accommodating and helped me out when asked. Hotel services were fast, on time, and the cleaning service was immaculate. They replace anything you need in your room like emptying trash, replacing towels, and changing bed sheets if desired. The property also offers restaurants and a shopping center which helped whenever I need to buy small amenities that I had forgotten at home. I would be willing to stay here again and I recommend this to anyone, tourist or local. The location is further away from the inner city so it's more quiet and there are plenty more stores around the block if needed. It is also an convenient short walk to Toyocho station to connect to other trains.
Read More
Maria
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The property itself is very beautiful. I was a big disappointment in how outdated the rooms are and how the fact that there’s a 2000 yen fee to use the fitness facilities. I booked the hotel thinking it was included. Also, the train is a 10-15 min walk from the hotel which is bit far on a long day.
Corey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great spot close to the station, and easy to find your way around as first time visitors, nice staff and great view of the sky tree
Christian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Everyone was friendly
Kumi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Everything went smooth from check in to out. The publuc transportation isn't the best. Other than that this hotel is one of the best value hotels around Tokyo.
nicole
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

i would definitely stay here again as the price was good, the amenities were great, & the service was impeccable.
Darwin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very Western feel
Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great hotel
Number of reviews per page
20
40