HOTEL IL PALAZZO

Hotels
8.6
/10
Very Good
641 reviews

What Guests Say About Their Stay

PETER
10.0
/ 10
I like good design so I just had to stay at Il Palazzo at the end of my two week trip to Kyushu. It’s stunning. The attention to detail throughout was remarkable. My room was spacious and comfortable, with pretty much everything I might need. The staff were attentive and polite. Just one complaint - buffet lunch and dinner, which was included in the rate. It was essentially the same food, and none of it was Japanese. The desserts were pretty good, but otherwise it was a fairly limited, snacky international buffet. It could be so much better. My advice would be to have lunch at the hotel when you check in, but go out for dinner. No surprise it was busy at lunchtime and quiet in the evening. Breakfast was a different story, with a good selection of what you might expect.
Darrell
10.0
/ 10
The service was outstanding. Told me to sit in the lobby and bought me a cup of coffee while I sat in a comfortable chair during the checkin process. Newely remodeled and my room was large and filled with amenities even by American standards. A much better experience than I had with the nearby Grand Hyatt.
Jonathan
10.0
/ 10
Staff was very friendly and helpful. Full Board dining options was also a very convenient touch.
In the Area
See Map
3-13-1 Haruyoshi, Chuo Ku, Fukuoka, Fukuoka-shi, Kyushu, Japan, 810-0003

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
HOTEL IL PALAZZO is located in area / city Hakata-ku. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around HOTEL IL PALAZZO

3-13-1 Haruyoshi, Chuo Ku, Fukuoka, Fukuoka-shi, Kyushu, Japan, 810-0003
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Discover More About HOTEL IL PALAZZO

Location


HOTEL IL PALAZZO is located in area / city Hakata-ku.

About HOTEL IL PALAZZO

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HOTEL IL PALAZZO exclusively for you.

HOTEL IL PALAZZO is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at HOTEL IL PALAZZO.

All facilities in HOTEL IL PALAZZO

Others HOTEL IL PALAZZO
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Smoking area
  • Parking (surcharge)

Public Facilities

  • Others
  • Restaurant
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in HOTEL IL PALAZZO

Important Note
  • Uncovered self parking fee: JPY 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HOTEL IL PALAZZO
77
Number of floors in HOTEL IL PALAZZO
8
Another facilities in HOTEL IL PALAZZO
Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge, Parking

Frequently asked question in HOTEL IL PALAZZO

What are available facilities at HOTEL IL PALAZZO?
There are top facilites at HOTEL IL PALAZZO such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at HOTEL IL PALAZZO?
The standard check-in time at HOTEL IL PALAZZO is starting from From 16:00 while the latest check-out time is at Before 12:00
Does HOTEL IL PALAZZO provide breakfast?
Yes, HOTEL IL PALAZZO provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HOTEL IL PALAZZO?
HOTEL IL PALAZZO is a 4.0-star hotel.
How many floors does HOTEL IL PALAZZO have?
HOTEL IL PALAZZO has 8 floors.
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More Reviews from Other Guests in HOTEL IL PALAZZO

Overall Ratings & Reviews HOTEL IL PALAZZO

Traveloka (1)
Other sources (640)
8.6
Very Good
From 640 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

6.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews HOTEL IL PALAZZO

Number of reviews per page
20
40
Top reviews
SHAUN
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was modern and mostly clean. The hotel is in a location very near many restaurants and bars. There is some security as you enter the hotel and the layout of the building is odd at best. The check-in process was friendly, but the hotel itself is weird. The stay does include meals but after going for dinner, I did not want to return as the food was overly salty and pretty bad. The desserts were quite good though and are a common feature of OneFive brand hotels. I don't think this hotel is worth the price and I question the validity of many of the positive reviews. I would not stay at this specific hotel again.
Read More
PETER
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I like good design so I just had to stay at Il Palazzo at the end of my two week trip to Kyushu. It’s stunning. The attention to detail throughout was remarkable. My room was spacious and comfortable, with pretty much everything I might need. The staff were attentive and polite. Just one complaint - buffet lunch and dinner, which was included in the rate. It was essentially the same food, and none of it was Japanese. The desserts were pretty good, but otherwise it was a fairly limited, snacky international buffet. It could be so much better. My advice would be to have lunch at the hotel when you check in, but go out for dinner. No surprise it was busy at lunchtime and quiet in the evening. Breakfast was a different story, with a good selection of what you might expect.
Read More
Jayme
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The property was awesome but the staff where what made the stay worth it.
Darrell
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The service was outstanding. Told me to sit in the lobby and bought me a cup of coffee while I sat in a comfortable chair during the checkin process. Newely remodeled and my room was large and filled with amenities even by American standards. A much better experience than I had with the nearby Grand Hyatt.
eli
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Wonderful, Great service, great food, very nice design Comfortable room
Luka
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Amazing service, spacey room, great breakfast variety, amazing location
Jonathan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful. Full Board dining options was also a very convenient touch.
Craig
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

A very large room and comfortable stay. Upscale feel with furnishings and lighting The huge soaking tub was relaxing after a long day of walking The food that was available throughout the day was amazing. centrally located between the two entertainment and shopping districts, Tenjin and Hakata. They stored our luggage and even called for a taxi. Will definitely stay here when in Fukuoka again!
Read More
Donn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Why would they put the dining room in the basement with no windows when it could have been on the top floor with an amazing view. Strange! Free breakfast and free lunch and dinner was a nice touch, but the food got really boring, really quick! Rooms were spacious compared to most in Japan. Clean, good service
Agnes
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Friendly staff.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

This is the coolest hotels I have stayed at in Japan. Newly renovated over the past year, with modern Italian details, very stylish. It’s walking distance to the Hakata station and all the major shopping areas such as Canal city and Tenejin. The room is spacious by Japanese standard, we booked the king bed room. Modern and neutral decorations, clean and fresh, with excellent bright soothing lighting. Everyone at the hotel is sooo nice and made sure every aspect of the stay is comfortable and welcoming. The unique feature is the hotel is that it includes all day dining. The food selection is abundant, and the bakery and dessert section are comparable to any French bakery and patisserie, it had the best strawberry cream puff.
Read More
Risa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

All day dining. Though there was not much variety of the food choices.
Sonia
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Wonderful stay at this stylish hotel~~
Luke
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Staff spoke good English and helped with many recommendations, including massage services, tattoos, and restaurants. The resort fee is very inexpensive, and there is unlimited buffet for guests everyday!
Linda
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Outstanding!
Joanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Clean and stylish
Andy
icon-Leisure
Leisure
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Very nice and modern hotel. Has a particular vibe that may not be for everybody, but is thoughtfully designed and the in-room tub is so nice. Dinner was included in the fee which I didn’t realize and was nice, even though it was nothing special. Attentive service, sometimes too much. Lost a star because the thermostat doesn’t go lower than 23 degrees, which I found hot and uncomfortable. After some prodding they overrided my unit so I could lower it, but you should be aware that could be an issue.
Read More
Kamila
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The hotel was amazing definitely look forward to my next stay there
HYEONMI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

I I think the greatest strength of this hotel is that all the staff do their best for the customers until the end. The spacious rooms, cleanliness, and stylish remodeling are already mentioned in many reviews. It was really great. I booked a full board for meals, but I only enjoyed breakfast, so I don't have much to say about the food. It wasn't very diverse, but it was sufficient for breakfast, and both Western and Japanese food were good. (However, the French toast was not as good as other hotels, but the cappuccino was good.) I have stayed at more than 10 hotels in Fukuoka, but the staff here were particularly friendly. When I checked out, I asked a staff to call to cancel a restaurant reservation and he helped me. Also, when I picked up my luggage from the storage for hours and got into an Uber, two staffs came out to help me carry my luggage, so I didn't have to carry my heavy luggage. I really remember how they continued to work hard for their customers even after check-out. I definitely want to visit again next time.
Read More
Christopher
icon-Leisure
Leisure
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

This place is absolutely something special. It was so clean and puts you right in the middle of everything good in Fukuoka. Staff at this hotel were so friendly and went out of their way to make this a spectacular stay.
Number of reviews per page
20
40

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Others 4 HOTEL IL PALAZZO

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews HOTEL IL PALAZZO

Traveloka (1)
Other sources (640)
8.6
Very Good
From 640 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

6.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews HOTEL IL PALAZZO

Number of reviews per page
20
40
Top reviews
SHAUN
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was modern and mostly clean. The hotel is in a location very near many restaurants and bars. There is some security as you enter the hotel and the layout of the building is odd at best. The check-in process was friendly, but the hotel itself is weird. The stay does include meals but after going for dinner, I did not want to return as the food was overly salty and pretty bad. The desserts were quite good though and are a common feature of OneFive brand hotels. I don't think this hotel is worth the price and I question the validity of many of the positive reviews. I would not stay at this specific hotel again.
Read More
PETER
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I like good design so I just had to stay at Il Palazzo at the end of my two week trip to Kyushu. It’s stunning. The attention to detail throughout was remarkable. My room was spacious and comfortable, with pretty much everything I might need. The staff were attentive and polite. Just one complaint - buffet lunch and dinner, which was included in the rate. It was essentially the same food, and none of it was Japanese. The desserts were pretty good, but otherwise it was a fairly limited, snacky international buffet. It could be so much better. My advice would be to have lunch at the hotel when you check in, but go out for dinner. No surprise it was busy at lunchtime and quiet in the evening. Breakfast was a different story, with a good selection of what you might expect.
Read More
Jayme
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The property was awesome but the staff where what made the stay worth it.
Darrell
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The service was outstanding. Told me to sit in the lobby and bought me a cup of coffee while I sat in a comfortable chair during the checkin process. Newely remodeled and my room was large and filled with amenities even by American standards. A much better experience than I had with the nearby Grand Hyatt.
eli
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Wonderful, Great service, great food, very nice design Comfortable room
Luka
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Amazing service, spacey room, great breakfast variety, amazing location
Jonathan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful. Full Board dining options was also a very convenient touch.
Craig
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

A very large room and comfortable stay. Upscale feel with furnishings and lighting The huge soaking tub was relaxing after a long day of walking The food that was available throughout the day was amazing. centrally located between the two entertainment and shopping districts, Tenjin and Hakata. They stored our luggage and even called for a taxi. Will definitely stay here when in Fukuoka again!
Read More
Donn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Why would they put the dining room in the basement with no windows when it could have been on the top floor with an amazing view. Strange! Free breakfast and free lunch and dinner was a nice touch, but the food got really boring, really quick! Rooms were spacious compared to most in Japan. Clean, good service
Agnes
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Friendly staff.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

This is the coolest hotels I have stayed at in Japan. Newly renovated over the past year, with modern Italian details, very stylish. It’s walking distance to the Hakata station and all the major shopping areas such as Canal city and Tenejin. The room is spacious by Japanese standard, we booked the king bed room. Modern and neutral decorations, clean and fresh, with excellent bright soothing lighting. Everyone at the hotel is sooo nice and made sure every aspect of the stay is comfortable and welcoming. The unique feature is the hotel is that it includes all day dining. The food selection is abundant, and the bakery and dessert section are comparable to any French bakery and patisserie, it had the best strawberry cream puff.
Read More
Risa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

All day dining. Though there was not much variety of the food choices.
Sonia
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Wonderful stay at this stylish hotel~~
Luke
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Staff spoke good English and helped with many recommendations, including massage services, tattoos, and restaurants. The resort fee is very inexpensive, and there is unlimited buffet for guests everyday!
Linda
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Outstanding!
Joanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Clean and stylish
Andy
icon-Leisure
Leisure
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Very nice and modern hotel. Has a particular vibe that may not be for everybody, but is thoughtfully designed and the in-room tub is so nice. Dinner was included in the fee which I didn’t realize and was nice, even though it was nothing special. Attentive service, sometimes too much. Lost a star because the thermostat doesn’t go lower than 23 degrees, which I found hot and uncomfortable. After some prodding they overrided my unit so I could lower it, but you should be aware that could be an issue.
Read More
Kamila
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The hotel was amazing definitely look forward to my next stay there
HYEONMI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

I I think the greatest strength of this hotel is that all the staff do their best for the customers until the end. The spacious rooms, cleanliness, and stylish remodeling are already mentioned in many reviews. It was really great. I booked a full board for meals, but I only enjoyed breakfast, so I don't have much to say about the food. It wasn't very diverse, but it was sufficient for breakfast, and both Western and Japanese food were good. (However, the French toast was not as good as other hotels, but the cappuccino was good.) I have stayed at more than 10 hotels in Fukuoka, but the staff here were particularly friendly. When I checked out, I asked a staff to call to cancel a restaurant reservation and he helped me. Also, when I picked up my luggage from the storage for hours and got into an Uber, two staffs came out to help me carry my luggage, so I didn't have to carry my heavy luggage. I really remember how they continued to work hard for their customers even after check-out. I definitely want to visit again next time.
Read More
Christopher
icon-Leisure
Leisure
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

This place is absolutely something special. It was so clean and puts you right in the middle of everything good in Fukuoka. Staff at this hotel were so friendly and went out of their way to make this a spectacular stay.
Number of reviews per page
20
40