Richmond Hotel Narita

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9.1
/10
Exceptional
1,306 reviews

What Guests Say About Their Stay

R***i

10.0
/ 10
Everything was perfect. This is the second time I'm staying in the hotel and they actually made things better this time.

Hermin S.

9.4
/ 10
We travelled as a couple and stayed in this hotel on our last night before departure out of Japan, Narita. We chose this hotel due to its location, near the Narita Airport, and it has privileges of a free shuttle bus every one hour to the Airport. The location is good and accompanied by a convenience store nearby. Front desks were on point as they helped me a lot with quite okay English language. Overall a 5/5 experience. No complaint at all. Keep up the great work.

Albert

10.0
/ 10
Really well maintained property. Staff is absolutely gentle. Shuttle to Narita airport is Good. Very good breakfast buffet. I recommend it.

Wenxin

10.0
/ 10
Lovely staff, easy check in and out. Close to the train about 15 mins ride. Plus, they have shuttle to NRT airport only in morning though. Would be great if they extend the hours but the train is so convenient, it really makes it easy for transfers.

Weichi

10.0
/ 10
4/12/2026 around 11:30am, I arrived early and left my bags at the front desk so I could explore. When I finally checked in later, I was so touched to find that the staff had already moved my luggage up to my room. It was such a thoughtful, professional gesture that truly made me feel welcome.
In the Area
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970 Hanasaki-chou, Chiba, Narita, Kanto, Japan, 286-0033

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Richmond Hotel Narita is located in area / city Narita. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Richmond Hotel Narita

970 Hanasaki-chou, Chiba, Narita, Kanto, Japan, 286-0033
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General


Near Narita Omotesando

Location


Located in Narita (Hanazakicho), Richmond Hotel Narita is within a 15-minute walk of Narita Omotesando and Naritasan Shinshoji Temple. This hotel is 0.1 mi (0.1 km) from Kuriyama Park and 0.6 mi (0.9 km) from Narita Yokan Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kuriyama Park - 0.3 km / 0.2 mi
Narita Yokan Museum - 0.7 km / 0.4 mi
Narita Tourist Pavilion - 0.9 km / 0.6 mi
Narita Omotesando - 1 km / 0.6 mi
Naritasan Shinshoji Temple - 1.2 km / 0.7 mi
Naritasan Park - 1.2 km / 0.8 mi
Naritasan Calligraphy Museum - 1.6 km / 1 mi
Narita International Culture Hall - 2.3 km / 1.4 mi
Aeon Mall Narita - 2.8 km / 1.7 mi
Omote-sandō - 3.2 km / 2 mi
Narita Wholesale Market - 3.3 km / 2 mi
Sakura-no-Yama Hill - 4.9 km / 3.1 mi
Taiheiyo Club Narita Course - 5 km / 3.1 mi
Makata Shrine - 5 km / 3.1 mi
Toshoji Temple - 5.4 km / 3.4 mi

The nearest airports are:
Narita Intl. Airport (NRT) - 8.5 km / 5.3 mi
Ibaraki Airport (IBR) - 90.5 km / 56.3 mi

The preferred airport for Richmond Hotel Narita is Narita Intl. Airport (NRT).

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.

Business Facilities


Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is complimentary at scheduled times.

Dining


Grab a bite to eat at Stella, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 205 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and bidets. Conveniences include phones, as well as desks and blackout drapes/curtains.

All facilities in Richmond Hotel Narita

Lobby Richmond Hotel Narita
Lobby
Accommodation Services Richmond Hotel Narita
Accommodation Services
Exterior Richmond Hotel Narita
Exterior
Others Richmond Hotel Narita
Others
Restaurant Richmond Hotel Narita
Restaurant

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Wheelchair accessible
  • Braille or raised signage
  • Accessible path of travel

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Smoking area
  • Parking

Food and Drinks

  • Breakfast

Public Facilities

  • Elevator

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Richmond Hotel Narita

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 05:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Additional breakfast fees apply to children who are booked in Breakfast Included rate plans and sharing a bed with adults.
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. A scheduled power and water outage will take place on June 8, 2026, from 11 AM-2 PM. All facilities that use power, including elevators and parking garage will not be available during this time

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 05:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Richmond Hotel Narita
205
Number of floors in Richmond Hotel Narita
10
Another facilities in Richmond Hotel Narita
Laundry service, Newspaper in lobby, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Richmond Hotel Narita

What are available facilities at Richmond Hotel Narita?
There are top facilites at Richmond Hotel Narita such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Richmond Hotel Narita?
The standard check-in time at Richmond Hotel Narita is starting from 14:00 - 05:00 while the latest check-out time is at Before 11:00
Does Richmond Hotel Narita provide breakfast?
Yes, Richmond Hotel Narita provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Richmond Hotel Narita?
Richmond Hotel Narita is a 3.5-star hotel.
How many floors does Richmond Hotel Narita have?
Richmond Hotel Narita has 10 floors.
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More Reviews from Other Guests in Richmond Hotel Narita

Overall Ratings & Reviews Richmond Hotel Narita

Traveloka (54)
Other sources (1,252)
9.2
Exceptional
From 1,252 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Richmond Hotel Narita

Number of reviews per page
20
40
Top reviews
Mathew
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location great, buffet was nice to have. Only feedback is that it was tough to have three people in the shared bed.
Michael
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was awesome and very helpful. A good location and comfortable room.
Judy
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Would have appreciated a map of how to walk there from train station. There are great escalators.
William
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

room is clean. did not have breakfast. Staff were brilliant
Megha
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I was there for one night, overall experience was good. Hotel staff was very helpful and Hotel was clean. They had clean laundry room and clean elevators. Breakfast was okay but coffee was not good. The shuttle service was not useful as our flight was evening and we had checked out at 11 and left the luggage in hotel reception to explore the city. The shuttle service was only available until 11:40 am. I wish they has shuttle through the day.
Read More
Dane
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Quiet and serene.
Boris
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The organized shuttle was perfect, no taxi needed to the airport
Albert
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really well maintained property. Staff is absolutely gentle. Shuttle to Narita airport is Good. Very good breakfast buffet. I recommend it.
Leslie
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing and easy check in process! Great location
Boutsakone
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location and easy access to transport.
Wenxin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely staff, easy check in and out. Close to the train about 15 mins ride. Plus, they have shuttle to NRT airport only in morning though. Would be great if they extend the hours but the train is so convenient, it really makes it easy for transfers.
Weichi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

4/12/2026 around 11:30am, I arrived early and left my bags at the front desk so I could explore. When I finally checked in later, I was so touched to find that the staff had already moved my luggage up to my room. It was such a thoughtful, professional gesture that truly made me feel welcome.
Emily
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were excellent and very helpful. It is a bit of an older hotel so the room had a bit of a smell. Beds were comfortable and it is located in a convenient area.
Wesley
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A couple minor cleanliness issues in the bathroom and the plunger in the toilet had to be reset a few times. Beds are on the firm side. The stay was good and would stay again
Gina
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I travel a lot and i always said have people bilingual is the best costumer service to customer to come back and refer the hotel to other buy in this case im not. Great personal but need to be more fluent.
Albert
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast buffet is very good. The shuttle very convenient. very clean property. Gentle staff.
Jodie
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel! Walking distance to the old street and shrine. Room service was a bonus too. Staff very friendly and spoke excellent English. Free shuttle to airport was very convenient too. If wanting to explore Narita before or after your flight highly recommend.
Jason
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel in a good location. One stop from the airport and in walking distance to lots or restaurants and attractions.
Connie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel for the price
Tanmay
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

If looking for place to stay near Narita airport.. this is best place.. Lawsons stores nearby.. though bit far from city..
Number of reviews per page
20
40

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Exterior 4 Richmond Hotel Narita

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Richmond Hotel Narita

Traveloka (54)
Other sources (1,252)
9.2
Exceptional
From 1,252 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Richmond Hotel Narita

Number of reviews per page
20
40
Top reviews
Mathew
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location great, buffet was nice to have. Only feedback is that it was tough to have three people in the shared bed.
Michael
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was awesome and very helpful. A good location and comfortable room.
Judy
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Would have appreciated a map of how to walk there from train station. There are great escalators.
William
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

room is clean. did not have breakfast. Staff were brilliant
Megha
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I was there for one night, overall experience was good. Hotel staff was very helpful and Hotel was clean. They had clean laundry room and clean elevators. Breakfast was okay but coffee was not good. The shuttle service was not useful as our flight was evening and we had checked out at 11 and left the luggage in hotel reception to explore the city. The shuttle service was only available until 11:40 am. I wish they has shuttle through the day.
Read More
Dane
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Quiet and serene.
Boris
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The organized shuttle was perfect, no taxi needed to the airport
Albert
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really well maintained property. Staff is absolutely gentle. Shuttle to Narita airport is Good. Very good breakfast buffet. I recommend it.
Leslie
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing and easy check in process! Great location
Boutsakone
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location and easy access to transport.
Wenxin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely staff, easy check in and out. Close to the train about 15 mins ride. Plus, they have shuttle to NRT airport only in morning though. Would be great if they extend the hours but the train is so convenient, it really makes it easy for transfers.
Weichi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

4/12/2026 around 11:30am, I arrived early and left my bags at the front desk so I could explore. When I finally checked in later, I was so touched to find that the staff had already moved my luggage up to my room. It was such a thoughtful, professional gesture that truly made me feel welcome.
Emily
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were excellent and very helpful. It is a bit of an older hotel so the room had a bit of a smell. Beds were comfortable and it is located in a convenient area.
Wesley
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A couple minor cleanliness issues in the bathroom and the plunger in the toilet had to be reset a few times. Beds are on the firm side. The stay was good and would stay again
Gina
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I travel a lot and i always said have people bilingual is the best costumer service to customer to come back and refer the hotel to other buy in this case im not. Great personal but need to be more fluent.
Albert
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast buffet is very good. The shuttle very convenient. very clean property. Gentle staff.
Jodie
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel! Walking distance to the old street and shrine. Room service was a bonus too. Staff very friendly and spoke excellent English. Free shuttle to airport was very convenient too. If wanting to explore Narita before or after your flight highly recommend.
Jason
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel in a good location. One stop from the airport and in walking distance to lots or restaurants and attractions.
Connie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel for the price
Tanmay
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

If looking for place to stay near Narita airport.. this is best place.. Lawsons stores nearby.. though bit far from city..
Number of reviews per page
20
40