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Rusutsu Resort Hotel & Convention

Hotels
8.6
/10
Very Good
421 reviews

What Guests Say About Their Stay

Rooslyn C.

8.5
/ 10
Rusutsu Resort Hotel and convention is great. We enjoyed our 2 nights there. So comfy and elegant.

Thomas

10.0
/ 10
Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎

Joseph

10.0
/ 10
Amazing snow fields. The hotel itself is pretty dated but it didn’t bother us much. We will be back in the future

Lelian

10.0
/ 10
Overall the resort stay is good value for money (summer), it has everything onsite, amusement park, shopping, food etc. some downside could be: the hotel room bathroom being a little dated, they don't do cleaning daily, but they do at least change your towels for you. Being a hotel, noise from your neighbors could be a problem (talking loudly in their room or outside in the corridors, slamming the door etc esp at night or in the early morning). They also provide coffee bags and teas in room. Location wise it seems to be quite ok, as we were able to drive (south) to Lake Toya in under 30mins or so, city of Date, Muroran, Noboribetsu etc. to the north, niseko, and if you like to the East is Jozenkei, all within about an hour. Plenty of Parking and is free. You also have access as a resort guest to Westin's onsen. The monorail is cute! Just note that this is in the summer where it's not the resort ski season so everything is very chill and not too crowded, I think things might get a bit different in the winter busy season though :)
In the Area
See Map
13, Izumikawa, Abutagun, Rusutsu-mura, Abuta, Hokkaido, Japan, 048-1711

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Rusutsu Resort Hotel & Convention is located in area / city Rusutsu-mura. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Rusutsu Resort Hotel & Convention

13, Izumikawa, Abutagun, Rusutsu-mura, Abuta, Hokkaido, Japan, 048-1711
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Discover More About Rusutsu Resort Hotel & Convention

General


Near Rusutsu Resort

Location


Located in Rusutsu, Rusutsu Resort Hotel & Convention is in a regional park, a 2-minute drive from Rusutsu Resort and 14 minutes from Road Station Makkari Flower Center. This family-friendly hotel is 7.1 mi (11.4 km) from Makkarigawa Kasenkoen and 8 mi (12.9 km) from Lily Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Rusutsu Resort - 1.1 km / 0.7 mi
Road Station Makkari Flower Center - 10.5 km / 6.5 mi
Makkarigawa Kasenkoen - 11.4 km / 7.1 mi
Lily Park - 12.9 km / 8 mi
Shikotsu-Toya National Park - 17.1 km / 10.6 mi
Kyogoku Spring Water Village - 17.6 km / 10.9 mi
Lake Toya - 18 km / 11.2 mi
Fukidashi Park - 18.1 km / 11.2 mi
Road Station Niseko View Plaza - 22 km / 13.6 mi
Kaributo - 23.2 km / 14.4 mi
Lake Hangetsu Nature Park - 26.2 km / 16.3 mi
Nakayama Pass - 27.1 km / 16.9 mi
Kimundo Waterfall - 27.2 km / 16.9 mi
Road Station Boyonakayama - 27.5 km / 17.1 mi
Niseko Tokyu Grand HIRAFU - 28.5 km / 17.7 mi

The preferred airport for Rusutsu Resort Hotel & Convention is New Chitose Intl. Airport (CTS) - 87.1 km / 54.1 mi

Facilities


Enjoy the convenience of ski-in/ski-out access at this hotel, which also features hot springs and an indoor pool. This hotel also features complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Rusutsu? This hotel has 904 square feet (84 square meters) of space consisting of conference space and 11 meeting rooms. Free self parking is available onsite.

Dining


Grab a bite to eat at Belle Vue, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 9 AM for a fee.

Rooms


Make yourself at home in one of the 514 guestrooms featuring refrigerators and flat-screen televisions. Satellite programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include phones and safes.

All facilities in Rusutsu Resort Hotel & Convention

Bar, Cafe and Lounge Rusutsu Resort Hotel & Convention
Bar, Cafe and Lounge
Swimming Pool Rusutsu Resort Hotel & Convention
Swimming Pool
Entertainment Facility Rusutsu Resort Hotel & Convention
Entertainment Facility
Fitness Center Rusutsu Resort Hotel & Convention
Fitness Center
Functional Hall Rusutsu Resort Hotel & Convention
Functional Hall

Things to Do

  • Shops
  • Indoor pool
  • Barbecue
  • Garden
  • Shops
  • Clubhouse
  • Waterslide

General

  • Lockers
  • Swimming pool
  • Smoking area
  • Banquet
  • Parking
  • Lazy river

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Sports and Recreations

  • Ski storage
  • Fitness center
  • Golf
  • Game room
  • Horse riding

Public Facilities

  • Coffee shop
  • Parking
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Grocery
  • Laundry

Food and Drinks

  • Breakfast
  • Snack bar

Kids and Pets

  • Babysitting

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Rusutsu Resort Hotel & Convention

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Rusutsu Resort Hotel & Convention
514
Number of floors in Rusutsu Resort Hotel & Convention
9
Another facilities in Rusutsu Resort Hotel & Convention
Shops, Indoor pool, Barbecue, Garden, Shops

Frequently asked question in Rusutsu Resort Hotel & Convention

What are available facilities at Rusutsu Resort Hotel & Convention?
There are top facilites at Rusutsu Resort Hotel & Convention such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Rusutsu Resort Hotel & Convention?
The standard check-in time at Rusutsu Resort Hotel & Convention is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
Does Rusutsu Resort Hotel & Convention provide breakfast?
Yes, Rusutsu Resort Hotel & Convention provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Rusutsu Resort Hotel & Convention?
Rusutsu Resort Hotel & Convention is a 4.0-star hotel.
How many floors does Rusutsu Resort Hotel & Convention have?
Rusutsu Resort Hotel & Convention has 9 floors.
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More Reviews from Other Guests in Rusutsu Resort Hotel & Convention

Overall Ratings & Reviews Rusutsu Resort Hotel & Convention

Traveloka (15)
Other sources (406)
8.6
Very Good
From 406 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Rusutsu Resort Hotel & Convention

Number of reviews per page
20
40
Top reviews
Thomas
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎
John
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Yes free parking
Qiuming
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel is huge. The ski in and ski out is positive, the onsen is good, but I don’t think it is a natural hot spring as they claimed to be in north building. The room is just average at best, the toilet room smells bad, that shows the staff doesn’t clean well. The hotel has a few restaurants, but their food all very mediocre. The breakfast buffet is very crowded, don’t understand why they can’t not open the other restaurant place for breakfast too. The on-site ski rental place is twice expensive as the outside rental store just about 5 minutes away. And the staff there is so bad, the ones in the premium rental store are just sitting there staring at you as if they are the customers. Overall, this is not a hotel with good service. But they have the monopoly in the resort. They know people don’t have choice, but keep coming.
Read More
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great resort hotel
Wendi
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The good stuff - ski in out location. A few food options onsite and convenience stores across the road. Good onsen and not too crowded. Tip - the air conditioning is centrally controlled so unfortunately the room was sweltering. The best option is to turn it off near the bed and open the window a little. Take the free gondola to the restaurant up the mountain. Reasonable price and quality. The rooms are pretty dated which was a bit surprising given the price. Having stayed at the Westin across the road I was surprised by the difference.
Read More
Jeremy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location, ski in ski out - but average food (both breakfast and restaurants within hotel complex)
Joseph
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Amazing snow fields. The hotel itself is pretty dated but it didn’t bother us much. We will be back in the future
Qingyang
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good for skiing and snowboarding, but relative expensive for overall experience.
JUN
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

convenient access to the snow sports. Buffet dinner is good.
Zhin Kwang
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean room. But meal wise is not throughout so there will be time where you can't get anything to eat. In a resort you will always want something to eat. Room is also too warm to my liking
Lelian
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Overall the resort stay is good value for money (summer), it has everything onsite, amusement park, shopping, food etc. some downside could be: the hotel room bathroom being a little dated, they don't do cleaning daily, but they do at least change your towels for you. Being a hotel, noise from your neighbors could be a problem (talking loudly in their room or outside in the corridors, slamming the door etc esp at night or in the early morning). They also provide coffee bags and teas in room. Location wise it seems to be quite ok, as we were able to drive (south) to Lake Toya in under 30mins or so, city of Date, Muroran, Noboribetsu etc. to the north, niseko, and if you like to the East is Jozenkei, all within about an hour. Plenty of Parking and is free. You also have access as a resort guest to Westin's onsen. The monorail is cute! Just note that this is in the summer where it's not the resort ski season so everything is very chill and not too crowded, I think things might get a bit different in the winter busy season though :)
Read More
Chay
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Good stuff!
Patricia
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Good snow area for skiing. Options for hot spring
Aribelys
icon-Leisure
Leisure
4.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

When checking in I couldn’t really understand the guys English and he would talk in Japanese under his breath. He was so rude. My bathroom smelled like pure urine. They sent housekeeping to clean it and it still smelled like pure urine. The toilet was extremely old. Paint was chipped on furniture. I asked to make a lunch reservation in their igloos and was denied because I was only 1 person. For breakfast at Oktoberfest The check making the egg totally ignore me when I asked for my eggs to be cooked on both sides. When the eggs were finally cooked he waa only allowing me to take one egg, mind you this was an all you can eat that I paid for. As a person that went to college for Hotel & Restaurant Management this is unacceptable. I paid a lot of money to stay there and flew from very far away to be treated like this and have my bathroom sell of urine.
Read More
Joel den
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Conveniently located with ski ski out access. The hotel itself is showing its age but it is clean and has plenty off amenities.
Daniel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Great resort
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We picked this property because it is at the base of the ski area and we were not disappointed. What we were surprised by was the amusement park theme with a carousel, village mock ups, and animatron figures singing! It was a real experience! Multiple dining choices, great gym, and beautiful views. Great place to stay if skiing Rusutsu!
Read More
Lee
icon-Leisure
Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Pros: - nice and spacious room, with a comfortable bed - ski-in/out - free ski locker is provided, so you don't have to lug your gear up to and down from your room. - free hot spring Cons: - no thermostat in the room (you can't control the temp) - some of the restaurants were closed with no reasons given, although there were still a fair number of choices left.
Read More
Tiffany
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The Rusutsu Resort Hotel is a well-oiled machine - all the staff are polite, helpful and they are used to moving lots of people at once. Rooms are clean and reasonably large for Japan. The rooms and facilities are dated; it feels very 90s. Main areas could use a refresh, especially the carpeting in the hallways. Expect to have to walk a lot to get anywhere: to your room, to the ski locker, to restaurants, to the ski hill. Could be really noisy depending on your room’s proximity to the elevators as lots of people constantly moving about. We tried breakfast (included) at different spots; service again impeccable but the food wasn’t anything special. Restaurants on site are very expensive; resort pricing in full effect here. Try to make reservations at the smaller restaurants off site for better value.
Read More
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Perfect location for easy (ski in/out) access to Rusutsu ski area. Large range of restaurants to choose from as well as easy access to Westin via monorail. Belle Vue steak and seafood restaurant a standout for something a bit more special - higher end but definitely worth it. Rooms large and easily accommodating 4 in single beds. Novelty factor for younger kids with games area, a free Carousel and other entertainment.
Read More
Number of reviews per page
20
40

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Exterior 4 Rusutsu Resort Hotel & Convention

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Rusutsu Resort Hotel & Convention

Traveloka (15)
Other sources (406)
8.6
Very Good
From 406 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Rusutsu Resort Hotel & Convention

Number of reviews per page
20
40
Top reviews
Thomas
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎
John
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Yes free parking
Qiuming
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel is huge. The ski in and ski out is positive, the onsen is good, but I don’t think it is a natural hot spring as they claimed to be in north building. The room is just average at best, the toilet room smells bad, that shows the staff doesn’t clean well. The hotel has a few restaurants, but their food all very mediocre. The breakfast buffet is very crowded, don’t understand why they can’t not open the other restaurant place for breakfast too. The on-site ski rental place is twice expensive as the outside rental store just about 5 minutes away. And the staff there is so bad, the ones in the premium rental store are just sitting there staring at you as if they are the customers. Overall, this is not a hotel with good service. But they have the monopoly in the resort. They know people don’t have choice, but keep coming.
Read More
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great resort hotel
Wendi
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The good stuff - ski in out location. A few food options onsite and convenience stores across the road. Good onsen and not too crowded. Tip - the air conditioning is centrally controlled so unfortunately the room was sweltering. The best option is to turn it off near the bed and open the window a little. Take the free gondola to the restaurant up the mountain. Reasonable price and quality. The rooms are pretty dated which was a bit surprising given the price. Having stayed at the Westin across the road I was surprised by the difference.
Read More
Jeremy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location, ski in ski out - but average food (both breakfast and restaurants within hotel complex)
Joseph
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Amazing snow fields. The hotel itself is pretty dated but it didn’t bother us much. We will be back in the future
Qingyang
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good for skiing and snowboarding, but relative expensive for overall experience.
JUN
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

convenient access to the snow sports. Buffet dinner is good.
Zhin Kwang
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean room. But meal wise is not throughout so there will be time where you can't get anything to eat. In a resort you will always want something to eat. Room is also too warm to my liking
Lelian
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Overall the resort stay is good value for money (summer), it has everything onsite, amusement park, shopping, food etc. some downside could be: the hotel room bathroom being a little dated, they don't do cleaning daily, but they do at least change your towels for you. Being a hotel, noise from your neighbors could be a problem (talking loudly in their room or outside in the corridors, slamming the door etc esp at night or in the early morning). They also provide coffee bags and teas in room. Location wise it seems to be quite ok, as we were able to drive (south) to Lake Toya in under 30mins or so, city of Date, Muroran, Noboribetsu etc. to the north, niseko, and if you like to the East is Jozenkei, all within about an hour. Plenty of Parking and is free. You also have access as a resort guest to Westin's onsen. The monorail is cute! Just note that this is in the summer where it's not the resort ski season so everything is very chill and not too crowded, I think things might get a bit different in the winter busy season though :)
Read More
Chay
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Good stuff!
Patricia
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Good snow area for skiing. Options for hot spring
Aribelys
icon-Leisure
Leisure
4.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

When checking in I couldn’t really understand the guys English and he would talk in Japanese under his breath. He was so rude. My bathroom smelled like pure urine. They sent housekeeping to clean it and it still smelled like pure urine. The toilet was extremely old. Paint was chipped on furniture. I asked to make a lunch reservation in their igloos and was denied because I was only 1 person. For breakfast at Oktoberfest The check making the egg totally ignore me when I asked for my eggs to be cooked on both sides. When the eggs were finally cooked he waa only allowing me to take one egg, mind you this was an all you can eat that I paid for. As a person that went to college for Hotel & Restaurant Management this is unacceptable. I paid a lot of money to stay there and flew from very far away to be treated like this and have my bathroom sell of urine.
Read More
Joel den
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Conveniently located with ski ski out access. The hotel itself is showing its age but it is clean and has plenty off amenities.
Daniel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Great resort
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We picked this property because it is at the base of the ski area and we were not disappointed. What we were surprised by was the amusement park theme with a carousel, village mock ups, and animatron figures singing! It was a real experience! Multiple dining choices, great gym, and beautiful views. Great place to stay if skiing Rusutsu!
Read More
Lee
icon-Leisure
Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Pros: - nice and spacious room, with a comfortable bed - ski-in/out - free ski locker is provided, so you don't have to lug your gear up to and down from your room. - free hot spring Cons: - no thermostat in the room (you can't control the temp) - some of the restaurants were closed with no reasons given, although there were still a fair number of choices left.
Read More
Tiffany
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The Rusutsu Resort Hotel is a well-oiled machine - all the staff are polite, helpful and they are used to moving lots of people at once. Rooms are clean and reasonably large for Japan. The rooms and facilities are dated; it feels very 90s. Main areas could use a refresh, especially the carpeting in the hallways. Expect to have to walk a lot to get anywhere: to your room, to the ski locker, to restaurants, to the ski hill. Could be really noisy depending on your room’s proximity to the elevators as lots of people constantly moving about. We tried breakfast (included) at different spots; service again impeccable but the food wasn’t anything special. Restaurants on site are very expensive; resort pricing in full effect here. Try to make reservations at the smaller restaurants off site for better value.
Read More
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Perfect location for easy (ski in/out) access to Rusutsu ski area. Large range of restaurants to choose from as well as easy access to Westin via monorail. Belle Vue steak and seafood restaurant a standout for something a bit more special - higher end but definitely worth it. Rooms large and easily accommodating 4 in single beds. Novelty factor for younger kids with games area, a free Carousel and other entertainment.
Read More
Number of reviews per page
20
40