The Hedistar Hotel Narita

Clean, quiet, comfortable rooms. Excellent breakfast, one of the best we had in Japan. Friendly staff. Convenient shuttle to Narita airport, but they don't drive too frequently to the airport (once per hour). Narita is a nice town to visit too, within walking distance

Aggressors from 1985 , found me using my ex husband who was kidnapped in 1977 . Staff allowed her inside as she will not sacrifice her life for a criminal.

Helpful, clean and comfortable

Early check in was super helpful

Noisy and dirty. Staff members are not very welcoming. The afternoon staff members apparently were too busy chatting among themselves to see to us, and just pointed to the self check-in machine. The location was quite good. Short shuttle trip from the airport. That was all that was good, the rest was terrible. The room was so tiny, we barely could walk around. The washroom was cramped and dark, and the toilet had a bad smell. My wife fell trying to get off the washroom, because there was an odd 10cm elevation at the door entrance/exit. I am tall and muscular, so the lack of space was extra tough on me. The walls were stained and the remote controller for the in-room entertainment was crusty and dirty. The beds were very high and hard. My wife was exhausted after a 16h trip and could not fall asleep, there were crying baby noises all night. The doors are poorly sealed and you can see the light from the corridor, and hear other people in the neighbouring rooms. There were notices everywhere about the elevator being scheduled maintenance and power and water being cut off for inspection. All in the same week. I pity the guests staying there for a longer period than we did.

Noisy and dirty. Staff members are not very welcoming. The afternoon staff members apparently were too busy chatting among themselves to see to us, and just pointed to the self check-in machine. The location was quite good. Short shuttle trip from the airport. That was all that was good, the rest was terrible. The room was so tiny, we barely could walk around. The washroom was cramped and dark, and the toilet had a bad smell. My wife fell trying to get off the washroom, because there was an odd 10cm elevation at the door entrance/exit. I am tall and muscular, so the lack of space was extra tough on me. The walls were stained and the remote controller for the in-room entertainment was crusty and dirty. The beds were very high and hard. My wife was exhausted after a 16h trip and could not fall asleep, there were crying baby noises all night. The doors are poorly sealed and you can see the light from the corridor, and hear other people in the neighbouring rooms. There were notices everywhere about the elevator being scheduled maintenance and power and water being cut off for inspection. All in the same week. I pity the guests staying there for a longer period than we did.

Didn't use laundry, coin operated machines available.

Good location , shuttle and breakfast

Great staff. Loved the family mart inside and definitely gotta try the restaurants food

Everyone was helpful and the rooms were quite nice!

great location,shuttle bus was good, very good continental breakfast, very small room,

Too small. The sheets are too small the rooms are too small. The beds are too small. And didn't have even a queen bed. We both got Injured in the room

Great conveniences with proximity to the mall, grocery store, 7eleven, Family Mart inside, vending machines inside the hotel that sell food, beer, and ice cream. Great water pressure and airport shuttle. The rooms are very small and the bed is too firm. Great breakfast buffet and the lunch buffet allows you to make delicious pizzas.

Very friendly staff in the hotel

Good first stop for the night, staff were super friendly and check in was seamless. It had a convenience store in the lobby with lots of great food options and any supplies you might have forgotten to bring. Good location with a free shuttle to and from the airport but also just a quick taxi ride if your timing doesn't line up and you don't want to wait.

Very friendly staff! We are pleasantly surprised by the size of the room which is larger than average Japanese hotel rooms. Free airport shuttle service is a huge plus for us as well!

Clean room, amenities, breakfast and service. Washroom a bit too small and tub is difficult to get in. There was some communication issues, staffs did not understand what we asked for, hope to communicate better. There is an excellent lunch place close by that open 10:30-2 pm daily.

Great hotel, nice staff, and convenient market on ground floor.

Staff was courteous and very friendly. Helped with my questions. Room was really clean.

Convinient