Does Toya Sun Palace Resort & Spa provide parking?

Yes, Toya Sun Palace Resort & Spa provides parking. Please confirm details directly with the hotel.

What do past guests say about Toya Sun Palace Resort & Spa?

Toya Sun Palace Resort & Spa is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Toya Sun Palace Resort & Spa

Name: Toya Sun Palace Resort & Spa
Address: 7-1 Toyako Onsen, Toyako, Abuta, Hokkaido, Japan, 052-0107, 7-1 Toyako Onsen, Hokkaido, 052-0107, Japan
Rating: 7.6

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7.6

/10

Pleasant

262 reviews

What Guests Say About Their Stay

Tan W. P.

10.0

/ 10

The room is superior and the service is great! The staff is super friendly and warm. The onsen in the room is excellent. We love the fireworks in front of our room. We would definitely recommend this to our friends and family.

anonymous

10.0

/ 10

We had a great stay at Toya Sun Palace. The resort provided a bus service that picked us up from Sapporo for free, saving some money, though unfortunately it took over an hour longer than scheduled. The resort is impressive with the glass-walled lobby overlooking the lake, though the onsen areas were a bit smaller than expected. The Japanese style room was basic but comfortable, and housekeeping makes up the tatami sleeping mats at night. The room has its own small bathroom and a view of the lake, though the view is better elsewhere on the resort. Breakfast and dinner were included. The buffet had a very good range of food in our opinion, for both dinner and breakfast, and the quality was good by typical buffet standards. The separate male and female onsens had a range of baths, including an outdoor one overlooking the lake. It could be very crowded in peak season. The water is 38-40 degrees, which feels very hot but you adjust to it. There is a very faint smell of chlorine (much less than a normal swimming pool), but no sulphur or other smells. There is a nightly fireworks show on the lake which was nice, Tahitian entertainment performances everyday, and wearing the yukata around the resort was also enjoyable. We made the mistake of only staying one night, which was too short and didn't leave time to see the water fun park or go to Nakajima Island on the lake. We would definitely consider staying at Toya Sun Palace again, though maybe not during crowded peak season.

Verified traveler

10.0

/ 10

Although the resort is rather old, the surrounding view is still amazing. We had a great time having dinner while watching sunset. The pool wave is another plus point for the kids.

fl

10.0

/ 10

Hotel has nice decoration, staff is nice, bed is comfortable. I specially like the view from outdoor onsen. The evening performance is wonderful. I only didn’t like the buffet restaurant environment—too many people and too much noise.

In the Area

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7-1 Toyako Onsen, Toyako, Abuta, Hokkaido, Japan, 052-0107

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Elevator

WiFi

Toya Sun Palace Resort & Spa is a resort is located at Toyako. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Toya Sun Palace Resort & Spa

7-1 Toyako Onsen, Toyako, Abuta, Hokkaido, Japan, 052-0107

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Discover More About Toya Sun Palace Resort & Spa

General
Near Toyako Forest Museum

Location
When you stay at Toya Sun Palace Resort & Spa in Sobetsu, you'll be on the waterfront, just steps from Lake Toya and Toyako Onsen. This family-friendly resort is 19.8 mi (31.9 km) from Rusutsu Resort and 31.8 mi (51.2 km) from Niseko Tokyu Grand HIRAFU.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Toyako Onsen - 0.1 km / 0.1 mi
Lake Toya - 0.1 km / 0.1 mi
Toyako Hot Spring - 2 km / 1.2 mi
Usuzanfunka Memorial Park - 2.2 km / 1.4 mi
Shikotsu-Toya National Park - 3.4 km / 2.1 mi
Showa-shinzan - 4.6 km / 2.9 mi
Showashinzan Ropeway - 4.8 km / 3 mi
Sobetsujohokanai - 6.6 km / 4.1 mi
Sobetsu Samuzu Road Station - 6.9 km / 4.3 mi
Zenko-ji Temple - 11.1 km / 6.9 mi
Kimundo Waterfall - 15.1 km / 9.4 mi
Road Station Date Rekishi no Mori - 15.6 km / 9.7 mi
Otaki Niagara Falls - 28.2 km / 17.6 mi
Rusutsu Resort - 31.9 km / 19.8 mi
Road Station Makkari Flower Center - 32 km / 19.9 mi

The preferred airport for Toya Sun Palace Resort & Spa is New Chitose Intl. Airport (CTS) - 96.2 km / 59.8 mi

Facilities
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a waterslide. Additional features at this resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining
Satisfy your appetite at Palacio, a poolside restaurant which features a pool view. Wrap up your day with a drink at the bar/lounge.

Rooms
Make yourself at home in one of the 324 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and safes.

All facilities in Toya Sun Palace Resort & Spa

Swimming Pool

Entertainment Facility

Common Space

Lobby

Exterior

Family-friendly Facilities

Children pool

Food and Drinks

Things to Do

Garden
Indoor pool
Sauna
Shops
Spa
Steam room
Waterslide

Connectivity

Free WiFi

General

Ballroom
Parking

Public Facilities

Elevator
Others
Restaurant

Hotel Services

24-hour Receptionist
Luggage storage
Multilingual staff

Business Facilities

Meeting facilities

Nearby Facilities

Souvenir shop
Grocery

Sports and Recreations

Game room

Accommodation Policy & General Information in Toya Sun Palace Resort & Spa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - 19:00 - to 10:00
Available rooms at Toya Sun Palace Resort & Spa	324
Number of floors in Toya Sun Palace Resort & Spa	10
Another facilities in Toya Sun Palace Resort & Spa	Children pool, Bar, Garden, Indoor pool, Sauna

Frequently asked question in Toya Sun Palace Resort & Spa

What are available facilities at Toya Sun Palace Resort & Spa?

There are top facilites at Toya Sun Palace Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Toya Sun Palace Resort & Spa?

The standard check-in time at Toya Sun Palace Resort & Spa is starting from 14:00 - 19:00 while the latest check-out time is at Before 10:00

What is the star rating of Toya Sun Palace Resort & Spa?

Toya Sun Palace Resort & Spa is a 4.0-star hotel.

How many floors does Toya Sun Palace Resort & Spa have?

Toya Sun Palace Resort & Spa has 10 floors.

How many rooms are available at Toya Sun Palace Resort & Spa?

Toya Sun Palace Resort & Spa has 324 rooms in total.

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More Reviews from Other Guests in Toya Sun Palace Resort & Spa

Overall Ratings & Reviews Toya Sun Palace Resort & Spa

Traveloka (12)

Other sources (250)

7.6

Pleasant

From 250 reviews

Cleanliness

7.2

Room Comfort

7.2

Location

7.8

Service and Facilites

7.6

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Traveler Reviews Toya Sun Palace Resort & Spa

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Top reviews

Linda

2.0

/10

Reviewed 384 week(s) ago

Hotels.com verified review

The sun palace placed me a smoking room but accepted my non-smoking reservation. After making two complaints, before I was moved to a true non-smoking floor.

anonymous

10.0

/10

Reviewed 411 week(s) ago

Expedia Group verified review

Winhyde

8.0

/10

Reviewed 414 week(s) ago

Expedia Group verified review

Fantastic view from hotel lobby,my room and onsen. The quality of food is great. But the room condition is not so good.

CHIT PIN

with Partner

8.0

/10

Reviewed 417 week(s) ago

Hotels.com verified review

Very satisfied

Verified traveler

6.0

/10

Reviewed 428 week(s) ago

Expedia Group verified review

Nice lobby and public bath but room was terrible. Smoking Smell is all around a room. Airconditioner is not properly working.

Verified traveler

Family

2.0

/10

Reviewed 429 week(s) ago

The lobby was very posh and welcoming but I am afraid the rooms and air-conditioning system needs sprucing up. It was warm and stuffy in the rooms although we turned up the air-conditioning to the max - you wouldn't be able to feel it at all. The food was ok. We stayed at this hotel on our 2nd night at Lake Toya and could easily compare this hotel with the other resort we stayed at on our 1st night. The other resort was excellent in all aspects but unfortunately they did not have rooms for the second night and we opted for this one instead and we were disappointed. Service wise, there was nothing to complain about - they were polite and attended to queries well and they do have good amenities such as a big video arcade for the children and even a big table-tennis room for booking. They also have a big indoor swimming pool with slides. Pity that the rooms and air-conditioning failed them.

Verified traveler

6.0

/10

Reviewed 436 week(s) ago

Expedia Group verified review

The common areas are beautiful. The lounge was stunning and so was the view from the onset. The view from the room was great but the rooms are extremely dated. I took the western room, which was on a smoking floor. My clothes and hair reeked of smoke when I woke up. Meal times end really early and it felt like a huge cafeteria.

Verified traveler

with Friends

8.0

/10

Reviewed 438 week(s) ago

Hotels.com verified review

We did enjoyed the 2 days with fireworks at night and felt very relax for the spa.

Verified traveler

Family

8.0

/10

Reviewed 444 week(s) ago

Hotels.com verified review

This hotel has a splendid lake view from its hotel lobby and from its outdoor onsen. Scrumptious breakfast and dinner buffet with good variety of foods. The receptionist staff and the onsen cleaner lady are not that friendly. Its dining place is very particular on their breakfast and dinner hours, make sure you do not go enter the dining hall late, or you have to find your own way to get your food in the winter time. Their staff is too focus on standard operating procedure and lack of human touch. Avoid peak season if you do not want to queue for your food. The room is clean but it looks old now(I can imagine its grandeur in the past though.) Overall, I enjoy its lobby and outdoor onsen most.

chong

8.0

/10

Reviewed 453 week(s) ago

Expedia Group verified review

We stayed one night in Jan. We are lucky being allocated the new renovated room. Thought the room is not big but comfortable and clean. This hotel is not closed to the train station or center, so they have a store at ground. One thing we are appreciated was they provided free shuttle bus from/to Sapporo and the hotel. Super convenient especially in winter season. Spa also very nice especially outdoor spa. But don’t expect too much on dinner buffet. Overall we are happy and enjoy to stay.

10.0

/10

Reviewed 454 week(s) ago

Expedia Group verified review

Ek Song Mervyn

Family

8.0

/10

Reviewed 458 week(s) ago

The room is dated. Toilet is small and worn out. the tatami bed looks old. Staffs doesn't seem friendly. Carpark is not within the hotel compound but opposite in an open space. Only thing we like are the food spread for dinner and breakfast with nice view of Lake Toya. Theres also a pet area where you got to pay for a 10min play with either cats or dogs at the lobby.

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Disclaimer

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