Sheraton Astana Hotel

Hotels
9.5
/10
Exceptional
93 reviews

What Guests Say About Their Stay

Natalina M

10.0
/ 10
I like the service, everyone is polite. my room is quite and very clean. I am very happy to stay with Sheraton. Thank you.

Nikos

10.0
/ 10
Great location in the heart of Astana. I was able to walk to all the sights. The breakfast buffet was fantastic!

Natalia

10.0
/ 10
Beautiful clean hotel, wide room, loved the style, all stuff are super nice and everyone was very helpful when I had some questions to ask. Spa is very clean, perfect temperature water! Hotel is next to the shopping center. Only great memories! Next time we will get the same hotel!
In the Area
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Syganak Street 60/1, Astana, Kazakhstan, Z05T6B0

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Sheraton Astana Hotel is a good choice when you are visiting Astana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Astana Hotel

Syganak Street 60/1, Astana, Kazakhstan, Z05T6B0
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Lobby Sheraton Astana Hotel
Lobby 2 Sheraton Astana Hotel

Discover More About Sheraton Astana Hotel

General


In Astana (Yesil District)

Location


Centrally located in Astana, Sheraton Astana Hotel is within a 15-minute walk of Bayterek Tower and Singing Fountain. This luxury hotel is 0.6 mi (1 km) from Kazakhstan Ministry of Foreign Affairs and 1 mi (1.6 km) from Parliament of Kazakhstan.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Keruen - 0.7 km / 0.4 mi
Bayterek Tower - 0.9 km / 0.6 mi
Islamic Centre - 1.1 km / 0.7 mi
Singing Fountain - 1.1 km / 0.7 mi
Kazakhstan Central Concert Hall - 1.2 km / 0.7 mi
Kazakhstan Ministry of Foreign Affairs - 1.2 km / 0.7 mi
Korme Exhibition Complex - 1.2 km / 0.7 mi
Parliament of Kazakhstan - 1.3 km / 0.8 mi
Transport & Communications Ministry - 1.6 km / 1 mi
House of Ministries - 1.6 km / 1 mi
Supreme Court of the Republic of Kazakhstan - 1.9 km / 1.2 mi
Presidential Palace - 1.9 km / 1.2 mi
KazMunayGaz - 1.9 km / 1.2 mi
Khan Shatyr - 2.4 km / 1.5 mi
Saryarka Velodrome - 2.8 km / 1.7 mi

The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 13.6 km / 8.4 mi

Facilities


Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 11 meeting rooms available for events. Free valet parking is available onsite.

Dining


Grab a bite at Emiliya, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.

Rooms


Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and espresso makers. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in Sheraton Astana Hotel

Bar, Cafe and Lounge Sheraton Astana Hotel
Bar, Cafe and Lounge
Swimming Pool Sheraton Astana Hotel
Swimming Pool
Entertainment Facility Sheraton Astana Hotel
Entertainment Facility
Fitness Center Sheraton Astana Hotel
Fitness Center
Functional Hall Sheraton Astana Hotel
Functional Hall

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Garden
  • Health club
  • Spa
  • Shops

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business center

Food and Drinks

  • Vegetarian meal
  • Breakfast

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking

Connectivity

  • Free WiFi

General

  • Parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Astana Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Cashless transactions are available, Essential workers only - NO, Guest will receive an email before arrival 5 days, Guests will receive an email with special check-in instructions, Property does not offer onsite COVID-19 testing
  • Fee for cooked-to-order breakfast: approximately KZT 18150 to 18150 for adults, and KZT 9075 to 9075 for children
  • Pet fee: KZT 45000 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Astana Hotel
287
Number of floors in Sheraton Astana Hotel
12
Another facilities in Sheraton Astana Hotel
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, 24-hour Receptionist

Frequently asked question in Sheraton Astana Hotel

What are available facilities at Sheraton Astana Hotel?
There are top facilites at Sheraton Astana Hotel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Astana Hotel?
The standard check-in time at Sheraton Astana Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Astana Hotel provide breakfast?
Yes, Sheraton Astana Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Astana Hotel?
Sheraton Astana Hotel is a 5.0-star hotel.
How many floors does Sheraton Astana Hotel have?
Sheraton Astana Hotel has 12 floors.
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More Reviews from Other Guests in Sheraton Astana Hotel

9.6
Exceptional
From 92 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Astana Hotel

Number of reviews per page
20
40
Top reviews
Louis
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room was nice. However, pool and spa were shut for at least a week without being informed
Yegor
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice hotel
Bahadir
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Clean room and spa, very nice spa and swimming pool, kind staff
John
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great hotel
Pavel
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

A great place to stay, work, and relax. The service is amazing.
Anuchit
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Good location , close to the main areas of Astana
Laura
icon-Business
Business
4.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

I would not recommend for a business trip. It is very much a family hotel. The spa and pool (I envisaged as a quiet and relaxing space) was full with screaming toddlers, kids with inflatables, using the sauna, and spa facilities as well throughout my stay. It was terrible. After a long flight I was looking forward to chilling in the spa, but it was like a holiday camp on both days.
Read More
Daniil
icon-Business
Business
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Strongly recommend to monitor air temperature in the room
Ilja
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great luxury
Timothy
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Amazing swimming pool and breakfast. Very helpful staff.
Anastasia
icon-Business
Business
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Great hotel! Perfect location
Baurzhan
icon-Leisure
Leisure
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Very convenient location and clean hotel. Good service.
Bhavin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Excellent hotel, best staff and amazing food and beverage options.
Natalina M
icon-Leisure
Leisure
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

I like the service, everyone is polite. my room is quite and very clean. I am very happy to stay with Sheraton. Thank you.
Nikos
icon-Leisure
Leisure
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Great location in the heart of Astana. I was able to walk to all the sights. The breakfast buffet was fantastic!
Veronika
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

A kettle in the room is amazing perk.
Olga
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Staff is friendly and nice, good location, breakfast is very nice.
Natalia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Beautiful clean hotel, wide room, loved the style, all stuff are super nice and everyone was very helpful when I had some questions to ask. Spa is very clean, perfect temperature water! Hotel is next to the shopping center. Only great memories! Next time we will get the same hotel!
Zhongwei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

No thanks.
Natalia
icon-Business
Business
10.0
/10
Reviewed 177 week(s) ago

Hotels.com verified review

Beautiful hotel, great location, reception staff was very attentive, welcoming and friendly. Buffet was great. Will definitely recommend and return in the future!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Sheraton Astana Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 92 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Astana Hotel

Number of reviews per page
20
40
Top reviews
Louis
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room was nice. However, pool and spa were shut for at least a week without being informed
Yegor
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice hotel
Bahadir
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Clean room and spa, very nice spa and swimming pool, kind staff
John
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great hotel
Pavel
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

A great place to stay, work, and relax. The service is amazing.
Anuchit
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Good location , close to the main areas of Astana
Laura
icon-Business
Business
4.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

I would not recommend for a business trip. It is very much a family hotel. The spa and pool (I envisaged as a quiet and relaxing space) was full with screaming toddlers, kids with inflatables, using the sauna, and spa facilities as well throughout my stay. It was terrible. After a long flight I was looking forward to chilling in the spa, but it was like a holiday camp on both days.
Read More
Daniil
icon-Business
Business
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Strongly recommend to monitor air temperature in the room
Ilja
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great luxury
Timothy
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Amazing swimming pool and breakfast. Very helpful staff.
Anastasia
icon-Business
Business
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Great hotel! Perfect location
Baurzhan
icon-Leisure
Leisure
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Very convenient location and clean hotel. Good service.
Bhavin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Excellent hotel, best staff and amazing food and beverage options.
Natalina M
icon-Leisure
Leisure
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

I like the service, everyone is polite. my room is quite and very clean. I am very happy to stay with Sheraton. Thank you.
Nikos
icon-Leisure
Leisure
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Great location in the heart of Astana. I was able to walk to all the sights. The breakfast buffet was fantastic!
Veronika
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

A kettle in the room is amazing perk.
Olga
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Staff is friendly and nice, good location, breakfast is very nice.
Natalia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Beautiful clean hotel, wide room, loved the style, all stuff are super nice and everyone was very helpful when I had some questions to ask. Spa is very clean, perfect temperature water! Hotel is next to the shopping center. Only great memories! Next time we will get the same hotel!
Zhongwei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

No thanks.
Natalia
icon-Business
Business
10.0
/10
Reviewed 177 week(s) ago

Hotels.com verified review

Beautiful hotel, great location, reception staff was very attentive, welcoming and friendly. Buffet was great. Will definitely recommend and return in the future!
Number of reviews per page
20
40