The Luang Say Residence

Hotels
9.2
/10
Exceptional
95 reviews

What Guests Say About Their Stay

Amanda
10.0
/ 10
We thoroughly enjoyed our stay! The staff are so gracious & welcoming. The room was large, beautifully decorated and well appointed. The breakfast was delicious and attractively presented. Dinner was a wonderful experience. Top notch food and service! The pool was very refreshing on hot days and we took advantage of the 2-for-1 happy hour offers!
Verified traveler
10.0
/ 10
This is a superb small hotel with wonderfully friendly, professional and helpful staff. A great oasis of calm and comfort.
Verified traveler
10.0
/ 10
The manager and all of the staff are gracious and welcoming. The property and grounds are well maintained and a relaxing oasis just on the edge of downtown Luang Prabang. The pool is large and swimmable but like most of the pools in town it is not as crystal clear as one would like. Overall, the property is delightful.
In the Area
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4-5 Ban Phonepheng, P.O. Box 507, Luang Prabang, Luang Prabang Province, Laos, 06000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
The Luang Say Residence is located in area / city Luang Prabang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Luang Say Residence

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4-5 Ban Phonepheng, P.O. Box 507, Luang Prabang, Luang Prabang Province, Laos, 06000
Lobby The Luang Say Residence
Lobby 2 The Luang Say Residence

Discover More About The Luang Say Residence

Location


The Luang Say Residence is located in area / city Luang Prabang.

About The Luang Say Residence

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Luang Say Residence.

The Luang Say Residence is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Luang Say Residence provides a pleasant accommodation for your stay.

From business event to corporate gathering, The Luang Say Residence provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Luang Say Residence, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Luang Say Residence is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Luang Say Residence exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Luang Say Residence is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Luang Say Residence.

All facilities in The Luang Say Residence

Bar, Cafe and Lounge The Luang Say Residence
Bar, Cafe and Lounge
Swimming Pool The Luang Say Residence
Swimming Pool
Common Space The Luang Say Residence
Common Space
Lobby The Luang Say Residence
Lobby
Accommodation Services The Luang Say Residence
Accommodation Services

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Dining area
  • Gala dinner
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Things to Do

  • Garden
  • Massage
  • Outdoor pool

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Transportation

  • Airport transfer
  • Area shuttle

Accessibilty

  • Accessible bathroom
  • Accessible parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Luang Say Residence

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport . The required documents can be in the form of soft copy.

Facility

Lobby, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 15-2-2022 to 30-4-2022.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Luang Say Residence
32
Number of floors in The Luang Say Residence
2
Another facilities in The Luang Say Residence
A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast

Frequently asked question in The Luang Say Residence

What are available facilities at The Luang Say Residence?
There are top facilites at The Luang Say Residence such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Luang Say Residence?
The standard check-in time at The Luang Say Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Luang Say Residence provide breakfast?
Yes, The Luang Say Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Luang Say Residence

9.2
Exceptional
From 94 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

8.8

Service and Facilites

9.2

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Traveler Reviews The Luang Say Residence

Number of reviews per page
20
40
Top reviews
Vue
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good service
Amanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay! The staff are so gracious & welcoming. The room was large, beautifully decorated and well appointed. The breakfast was delicious and attractively presented. Dinner was a wonderful experience. Top notch food and service! The pool was very refreshing on hot days and we took advantage of the 2-for-1 happy hour offers!
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Steven
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The property has large and comfortable rooms. The shutdown during Covid is still showing in terms of maintenance issues.
Jennifer
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

I have mixed reviews of this property. The property looks beautiful from a distance but when we checked in, our room was absolutely infested with mosquitos. The staff tried to be helpful and accommodating by moving our room twice but even in the final upgraded room, we still spent the night squashing mosquitos. Each room was very musty (probably the super mouldy curtains) and the furniture, even the suite, was stained and just looked grubby. With some deep, professional cleaning, this place would be stunning - the gardens are beautiful and breakfast by the pool is lovely. The property is away from the town but a tuk tuk is cheap and the hotel can organise a scooter which makes getting around easy.
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Douglas
6.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

The rooms are very comfortable and spacious but the hotel far from the town centre. The hotel offers a free shuttle to the town centre but only 4 times a day and it's not very reliable, it can be late or early. If you need transport outside of those hours the hotel charges an extortionate amount, you are better off finding transport elsewhere or walking. Breakfast was a la carte with very limited options. We stayed for 3 days and couldn't use the pool because it was closed for maintenance, we weren't even allowed to use the sun loungers. I understand pools require maintenance, but we were never told either before we arrived or at check-in.
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Verified traveler
6.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Nice hotel. Wifi was a big problem in my room with poor service.
Joshua
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Definitely will come back again. Great service and great staff.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 281 week(s) ago

Expedia Group verified review

This is a superb small hotel with wonderfully friendly, professional and helpful staff. A great oasis of calm and comfort.
johan meng loon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 283 week(s) ago

Hotels.com verified review

hotel is clean n exclusive. service is good, a relaxing place for leisure
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

The manager and all of the staff are gracious and welcoming. The property and grounds are well maintained and a relaxing oasis just on the edge of downtown Luang Prabang. The pool is large and swimmable but like most of the pools in town it is not as crystal clear as one would like. Overall, the property is delightful.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

Toui and the rest of the staff went out of their way to make sure we were happy at every turn. Great service, beautiful rooms, one of the best restaurants in Luang Prabang, and serious attention to detail make this property an excellent choice. We look forward to our next visit!
Verified traveler
6.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

"Free airport transfer (by request)" was not free. They tried to charge laundry fee for a "evening gown" for which I never asked for service (I was a male solo traveller).
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

This hotel is close to flawless. The staff are excellent, the facility pristine and quality superb. The only minor quibble is that it’s a few clicks out of town but they deal with this by having a number of courtesy cars at various times. I cannot speak of this facility more highly.
Verified traveler
10.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

We had a lovely honeymoon here at Luang Say. Love the architecture and the interior decor. Will definitely recommend this to all who are considering a luxury boutique hotel. We will come back!
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

Everything was perfect. Especially the mattress if the bed
Sylvester
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Great hotel with friendly staff and nice pool!! Love the environment!!
Verified traveler
10.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

The Luang Say Residence combines the luxuries of a top hotel with the charm and personal touch of staying in a boutique bed & breakfast. We loved it. Will definitely be back. Highly recommend this hotel.
Robert
10.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

I chose the Luang Say Residence because it was ranked as the #1 hotel in Luang Prabang and I'm enthusiastic to say it exceeded my expectations. The experience was so good that I've decided to leave for my first ever online hotel review. The rooms were large, extremely clean, comfortable, and very unique in an elegant french design. Customer service was second to none - there was never a feeling of them trying to sell products (e.g. room upgrades, tour packages, etc.) but rather a genuine effort made by all staff to make our experience as enjoyable and hassle free as possible. The multi-course served breakfast was amazing and it will be hard to go back to hotel breakfast buffets. Even if there weren't a number of neat things to do in Luang Prabang, the Luang Say Residence on its own would have made the trip worthwhile. My only regret is not having booked a longer stay here.
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Lisa
8.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

Loved the staff at the hotel- very friendly and knowledgeable. It takes about 7 mins to get downtown by car or tuk tuk, but the staff helped with transportation. If you want to stay in the center this isn't the place, but we loved the calm and relaxing vibe and the fact that there is a bit more space.
Fran
10.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

This picturesque hotel is outside the old town but hey provide an on demand shuttle service and return shuttles from town run every hour. A Tuktuk from town is 10-20k Kip. It has a fantastic pool which is super relaxing to hang out at. The breakfast is served a la carte and is delicious. Service is friendly and attentive. The place itself is so beautiful and our plantation suite was large and well-appointed. The Hotel arranges tours if you want too. They offer airport transfers as well. Nice mix of couples and families.
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Number of reviews per page
20
40

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Lobby 4 The Luang Say Residence

Disclaimer

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