Opera Hotel

Great location, friendly staff and large comfortable room.

Great central location. Cheerful and attentive staff Historic setting and old fashioned hospitality. A delight.

Highly recommend this wonderful hotel !!!!

Excellent stay and location at Riga! Thank you!

Generally good. There was a water pullution issue after some maintenance on our 2nd day. Customers were not informed promptly and we ended up using the pulluted water for making tea. Hotel mgt must be more proactive when customers' health is at risk. Otherwise a good stay.

Staff were fantastic

The location is close to the old town. However, I had to request three different access cards during my stay, as they kept getting blocked, even though I made sure to keep them away from electronic devices.

The room was lovely, well turned out and clean. Amazing location, was visiting with older relatives and everything was still in walking distance. The bed was super comfy too. Didnt have breakfast because we thought it was expensive considering how many cafes at half the price were nearby. Only downside was the lack of air con in the room. It was very warm! All the staff at reception were excellent.

Room was clean. Comfy bed. Small room but has everything you need. Front desk staff efficient and courteous. Great location, I walked everywhere.

Great location, helpful staff and large comfy bed. Absolutely splendid stay.

Good hotel, good location, staff was nice, room not so great but it does the job.

Everything was great

Television was too small.

The only thing actually working in this hotel is the elevator!!! 1. The hotel doesn’t have AC, for a hot summer it’s terrible to survive with a fan that they provide. Totally not recommend it. We thought AC is by default in 4 stars hotels, but not in Baltics. 2. They need to hire more people. You can’t have same person running the reception and the bar! Each time when we tried to enjoy our 2 complimentary drinks as part of VIP access, they were not there or not available. 3. The room was ok, bed comfortable. TV old and not smart and in our case, cable didn’t work for 2 days. Of course we reported, but reception people said “they tried it themselves to repair and they couldn’t”. So again, 1 man show. 4. Cleaning was super delayed every day, we had to personally ask them to clean our room by 5 pm when we were returning from the city and room was in same state. Bed sheets were not changed not even once during 3 nights stay. Understaffed here too, as cleaning lady said “her colleague is not here and she cannot do alone” 5. Hotel Opera & Spa, but no spa? Very confusion, guys. There is nothing spa related, don’t get fooled. Maybe spaM. 6. Good position and walking distance from old town.

Beautiful historic building in an expectedly not the best area of the town, but convenient for getting around, even to the suburbs. The hotel is clearly doing everything it can to just barely stay slightly above 'budget charm'—and the strain is felt everywhere."

The only downside was non existent view from hotel room - it was to another wall literally two meters away. All the rest was great.

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It was a comfortable hotel within walking distance of old town. Unfortunately there’s no AC so that’s a factor if you are visiting in the summer and are expecting it. Nice classical feel to the place

We stayed at hotel 14 days. Room was nice but very very laud at night was hard to sleep. Because windows was straight to the city centre and but station. We had to keep windows opened because fan didn't work. Loads of staff still need doing in the room. Phone not working toilet seat been broken but we fixed. The only one lady who wss cleaning perfect our room she just left we could see different from other ladies who was cleaning. And we can see how staff who cleaning room very tired all of them because management give them to much and they not got enough staff. One lady in customer service lied to us. About cleaning. And when i told her what our bed not been changed she make face like pffff. Sorry we are pay big money for stay and this hotel and we expecting amazing service. Opera hotel not like before unfortunately 😕 and is very sad. We was so excited to come back again. Alot staff need lots of training still.

good location to old town a nd all amenities good sized room and under floor heating in bathroom an extra luxury