Andaz Macau

Hotels
9.4
/10
Exceptional
216 reviews

What Guests Say About Their Stay

Verified Traveler

9.4
/ 10
I recently stayed at the Andaz Macau and had a truly enjoyable experience. The lounge was exceptional, offering a great selection of snacks and beverages that made relaxing there an absolute pleasure. The reception team and lobby staff were consistently friendly and attentive, creating a welcoming atmosphere from the moment I arrived. Housekeeping was also excellent, with the rooms kept immaculate and well-prepared. Overall, the combination of thoughtful service, comfortable accommodations, and attention to detail made my stay very memorable. I would highly recommend Andaz Macau for anyone looking for a premium and comfortable hotel experience.

Verified Traveler

10.0
/ 10
Everything was great during our stay. The room was clean and comfortable, the location was convenient, and the staff were friendly and helpful. Would definitely stay here again.

Huiyi

10.0
/ 10
Glad i chose Andaz during my stay in Macau! - Pleasant staffs who made us feel welcomed; appreciate the help from Rey and all the staffs (sorry didnt manage to get their name) - Conveniently located near Galaxy which has shops, food and entertainment - Clean, modern rooms with all the amenities you will ever need Totally recommend if you are looking to stay around Cotai / Galaxy area!!

Yavini

10.0
/ 10
Stunning hotel. Excellent service. Complimentary gift on arrival. Wireless charging in the rooms. Beautiful bathrooms.

ANGELINA

10.0
/ 10
The staffs were friendly, child friendly hotels and super spacious bed and room. Highly recommend!!
In the Area
See Map
Nascente da Avenida Marginal Flor, Cotai, Macau

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Andaz Macau is located in area / city Cotai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Andaz Macau

Nascente da Avenida Marginal Flor, Cotai, Macau
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Lobby Andaz Macau
Lobby 2 Andaz Macau

Discover More About Andaz Macau

General


Near Studio City Water Park

Location


When you stay at Andaz Macau in Cotai, you'll be connected to the convention center, within a 5-minute drive of Venetian Macao Casino and Cotai Strip. This family-friendly hotel is 1.1 mi (1.8 km) from City of Dreams and 5.2 mi (8.4 km) from Casino Lisboa.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Galaxy International Convention Center - 0.1 km / 0.1 mi
Galaxy Arena - 0.2 km / 0.1 mi
TeamLab SuperNature Macao - 0.8 km / 0.5 mi
Galaxy Macau Casino - 0.9 km / 0.5 mi
Qube at the Venetian - 0.9 km / 0.5 mi
Lotus Bridge - 0.9 km / 0.6 mi
Cotai Strip - 1 km / 0.6 mi
Macau Matsu - 1.1 km / 0.7 mi
Eiffel Tower at The Parisian Macao - 1.1 km / 0.7 mi
Cotai Arena - 1.1 km / 0.7 mi
Shoppes at Venetian - 1.2 km / 0.7 mi
Studio City Water Park - 1.2 km / 0.7 mi
Rua do Cunha - 1.2 km / 0.8 mi
Taipa Houses-Museum - 1.3 km / 0.8 mi
Tai Pa Village - 1.3 km / 0.8 mi

The nearest airports are:
Macau Intl. Airport (MFM) - 6.3 km / 3.9 mi
Zhuhai (ZUH-Jinwan) - 54 km / 33.5 mi
Hong Kong International Airport (HKG) - 61.2 km / 38 mi

The preferred airport for Andaz Macau is Macau Intl. Airport (MFM).

Facilities


Take advantage of recreational opportunities offered, including a complimentary water park, an indoor pool, and a lazy river. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is complimentary at scheduled times.

Dining


Enjoy a meal at Andaz Kitchen, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 715 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Andaz Macau

Bar, Cafe and Lounge Andaz Macau
Bar, Cafe and Lounge
Swimming Pool Andaz Macau
Swimming Pool
Fitness Center Andaz Macau
Fitness Center
Functional Hall Andaz Macau
Functional Hall
Common Space Andaz Macau
Common Space

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Waterpark
  • Garden
  • Fitness center
  • Waterslide

General

  • Banquet
  • Smoking area
  • Parking
  • Lazy river

Transportation

  • Limited parking
  • Airport transfer

Public Facilities

  • Parking
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Andaz Macau

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Parking height restrictions apply
  • Fee for buffet breakfast: approximately HKD 261.8 for adults and HKD 130.9 for children
  • Rollaway bed fee: HKD 446.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Andaz Macau
715
Number of floors in Andaz Macau
1
Another facilities in Andaz Macau
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, 24-hour Receptionist

Frequently asked question in Andaz Macau

What are available facilities at Andaz Macau?
There are top facilites at Andaz Macau such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Andaz Macau?
The standard check-in time at Andaz Macau is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Andaz Macau provide breakfast?
Yes, Andaz Macau provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Andaz Macau?
Andaz Macau is a 5.0-star hotel.
How many floors does Andaz Macau have?
Andaz Macau has 1 floors.
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More Reviews from Other Guests in Andaz Macau

Overall Ratings & Reviews Andaz Macau

Traveloka (9)
Other sources (207)
9.4
Exceptional
From 207 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Andaz Macau

Number of reviews per page
20
40
Top reviews
Huiyi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Glad i chose Andaz during my stay in Macau! - Pleasant staffs who made us feel welcomed; appreciate the help from Rey and all the staffs (sorry didnt manage to get their name) - Conveniently located near Galaxy which has shops, food and entertainment - Clean, modern rooms with all the amenities you will ever need Totally recommend if you are looking to stay around Cotai / Galaxy area!!
Read More
Yavini
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Stunning hotel. Excellent service. Complimentary gift on arrival. Wireless charging in the rooms. Beautiful bathrooms.
ANGELINA
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staffs were friendly, child friendly hotels and super spacious bed and room. Highly recommend!!
Ly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great ambience and service . They provide u meaningful messages and something for the night cap everyday. Cleanliness and amenities are top notch . Free shuttle bus service to their property galore. We love to come back again
Man Wa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent service and grest amenities!
Yong F
icon-Business Family
Business Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excellent service
DANIEL
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nice staff, very home welcoming
Pasarnpong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice Hotel
MENG
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean and good service
CHUNLI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

it’s a very good hotel
Christian art
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Everything was great.
Gloria
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Staff goes above and beyond taking care of my family and kids, giving us anything we need. Always courteous. Room is on the smaller end lacking storage space. Buffett is top notch with a huge variety of choices. The only downside of the hotel is the distance from the grand pool deck. We were not staying in season but probably could not have taken advantage of it as much as we've liked.
Read More
Eileen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

We were traveling with a 6-mo baby - and the experience was very good. The hotel provided all the baby amenities. It was a very nice stay - highly recommend!
Sophronia
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Andaz has given me wonderful service. I extended an extra stay after my business travel and they would leave eye masks, glasses cleaner and cloth, alongside a deep sleep pillow spray in my room to make sure my stay was comfortable. They also left me a personalized handwritten note to encourage me to lift my spirits even though I was working. Super thoughtful. I also requested a cake to celebrate a promotion and they were very accommodating to bring it to the bar downstairs last minute instead of my room. Breakfast and the complimentary cake was super yummy and plentiful. Because there is no casino right downstairs of our hotel, it is also relatively quiet during the day and night. I would highly recommend to stay at Andaz if you are looking for a stay that is luxurious and modern. I would stay there again next time I am in Macau.
Read More
John Y. Y.
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Excellent services and nicely designed hotel. Totally worths what you pay for.
arnaud
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Beautiful place and service
Hao
icon-Leisure
Leisure
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Clean environment and friendly staff. I asked for a room with a better view and they gave it to me immediately. Housekeeper Li Li gave me small gifts everyday to help me sleep. I lost my Asus Rog Ally but they helped me find it.
wai ting priscilla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

This is my 5th time staying in this hotel. The service is really good, staff went above and beyond. The room amenities are very nice as well. It is very clean and I enjoyed my stay.
LUI
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

房間夠大
CHEW HONG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

2nd time staying at Andaz Macau. Stayed there for 2 nights for this latest trip. Encountered few “not so great” events which started with - Delayed in room readiness. Arrived at 3pm but 1 of the 2 booked rooms was not ready. Even though we were promised to have the room’s cardkey delivered to the available room and we will be able to access immediately after we were back to the room. However, it was not available and we had to call and wait for it. - Spoilt toilet door. The first room’s toilet sliding door can be frosted through manual button for privacy purpose. We initially noticed that the door was out of the hinge so we requested for repairs. The repairmen arrived promptly. After investigation, they repaired the sliding hinge but with another issue where the frosting mechanism would need “precise” positioning for it to work and repairing it may need hours. We hope the hotel could work on ensuring the facilities’ conditions before handing the room to their guests. Overall, the place is great with excellent shuttle service around Galaxy compound and the hotel front desk service is excellent. Hope to see improvements on my next trip!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Andaz Macau

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Andaz Macau

Traveloka (9)
Other sources (207)
9.4
Exceptional
From 207 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Andaz Macau

Number of reviews per page
20
40
Top reviews
Huiyi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Glad i chose Andaz during my stay in Macau! - Pleasant staffs who made us feel welcomed; appreciate the help from Rey and all the staffs (sorry didnt manage to get their name) - Conveniently located near Galaxy which has shops, food and entertainment - Clean, modern rooms with all the amenities you will ever need Totally recommend if you are looking to stay around Cotai / Galaxy area!!
Read More
Yavini
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Stunning hotel. Excellent service. Complimentary gift on arrival. Wireless charging in the rooms. Beautiful bathrooms.
ANGELINA
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staffs were friendly, child friendly hotels and super spacious bed and room. Highly recommend!!
Ly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great ambience and service . They provide u meaningful messages and something for the night cap everyday. Cleanliness and amenities are top notch . Free shuttle bus service to their property galore. We love to come back again
Man Wa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent service and grest amenities!
Yong F
icon-Business Family
Business Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excellent service
DANIEL
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nice staff, very home welcoming
Pasarnpong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice Hotel
MENG
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean and good service
CHUNLI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

it’s a very good hotel
Christian art
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Everything was great.
Gloria
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Staff goes above and beyond taking care of my family and kids, giving us anything we need. Always courteous. Room is on the smaller end lacking storage space. Buffett is top notch with a huge variety of choices. The only downside of the hotel is the distance from the grand pool deck. We were not staying in season but probably could not have taken advantage of it as much as we've liked.
Read More
Eileen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

We were traveling with a 6-mo baby - and the experience was very good. The hotel provided all the baby amenities. It was a very nice stay - highly recommend!
Sophronia
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Andaz has given me wonderful service. I extended an extra stay after my business travel and they would leave eye masks, glasses cleaner and cloth, alongside a deep sleep pillow spray in my room to make sure my stay was comfortable. They also left me a personalized handwritten note to encourage me to lift my spirits even though I was working. Super thoughtful. I also requested a cake to celebrate a promotion and they were very accommodating to bring it to the bar downstairs last minute instead of my room. Breakfast and the complimentary cake was super yummy and plentiful. Because there is no casino right downstairs of our hotel, it is also relatively quiet during the day and night. I would highly recommend to stay at Andaz if you are looking for a stay that is luxurious and modern. I would stay there again next time I am in Macau.
Read More
John Y. Y.
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Excellent services and nicely designed hotel. Totally worths what you pay for.
arnaud
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Beautiful place and service
Hao
icon-Leisure
Leisure
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Clean environment and friendly staff. I asked for a room with a better view and they gave it to me immediately. Housekeeper Li Li gave me small gifts everyday to help me sleep. I lost my Asus Rog Ally but they helped me find it.
wai ting priscilla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

This is my 5th time staying in this hotel. The service is really good, staff went above and beyond. The room amenities are very nice as well. It is very clean and I enjoyed my stay.
LUI
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

房間夠大
CHEW HONG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

2nd time staying at Andaz Macau. Stayed there for 2 nights for this latest trip. Encountered few “not so great” events which started with - Delayed in room readiness. Arrived at 3pm but 1 of the 2 booked rooms was not ready. Even though we were promised to have the room’s cardkey delivered to the available room and we will be able to access immediately after we were back to the room. However, it was not available and we had to call and wait for it. - Spoilt toilet door. The first room’s toilet sliding door can be frosted through manual button for privacy purpose. We initially noticed that the door was out of the hinge so we requested for repairs. The repairmen arrived promptly. After investigation, they repaired the sliding hinge but with another issue where the frosting mechanism would need “precise” positioning for it to work and repairing it may need hours. We hope the hotel could work on ensuring the facilities’ conditions before handing the room to their guests. Overall, the place is great with excellent shuttle service around Galaxy compound and the hotel front desk service is excellent. Hope to see improvements on my next trip!
Read More
Number of reviews per page
20
40