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Grand Hyatt Macau
Hotels
9.2
/10
Exceptional
1,051 reviews
What Guests Say About Their Stay
F***a
9.4
/ 10
I got the comfortable, clean, and spacious room with water fountain view. Overall, a really great hotel, one of the best hotels that I have ever stayed in! The staff are so nice, kind, and friendly. Thank you so much to Mr. Sigit C. Sugianto for the helpful service. My first trip in Macau has been so memorable and good. Will certainly return again! See you next time.
Meilani
10.0
/ 10
Very happy to stay in Grand Hyatt Macau, even only one night, we booked 8 rooms. We arrived in the morning, we put our luggage in the concierge and we explored the city. All the staff is very kind and helpful, especially Jack Wu, he is very helpful when we check in the hotel. Will stay here again when we go back to Macau, the room is very comfortable, clean, and so big, the facilities are also great.
F***y
9.4
/ 10
Great customer service and beautiful hotel. I was staying in Grand Hyatt Macau for 2 nights and would go to HK airport straight from Macau. The concierge (Mr. Sigit) + all of the staff were very helpful and attentive. He made arrangements for us so that our journey from Macau to HK airport would be effortlessly. Greatly recommend.
Jesica M.
9.7
/ 10
Thank you Grand Hyatt Macau! We had a pleasant stay there. Definitely will come back! Thank you Mr. Sigit & Mr. Adrian for a very warm hospitality. Super happy!
Linda Suswati
8.5
/ 10
Sigit Sugianto, the concierge staff was extremely helpful to advise the best option to go directly to the Macau border instead of taking the ferry due to baggage check-in service and tax refund of HKD120, so we ended up throwing away our ferry tickets as it saves time, cost, and effort to drag our heavy luggage. Thank you so much for having an asset like Sigit who made us feel welcome and well attended. We will certainly visit Grand Hyatt again as the location is perfect and there is a direct shuttle bus from the Macau border or ferry terminal to take us to the hotel 👍.
In the Area
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City Of Dreams, Estrade Do Istmo Cotai, Cotai, Macau
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Grand Hyatt Macau
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What's around Grand Hyatt Macau
City Of Dreams, Estrade Do Istmo Cotai, Cotai, Macau
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Discover More About Grand Hyatt Macau
Location
Grand Hyatt Macau is a hotel in a good neighborhood, which is located at Cotai.
About Grand Hyatt Macau
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Hyatt Macau exclusively for you.
Grand Hyatt Macau is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Hyatt Macau.
All facilities in Grand Hyatt Macau
Others
Things to Do
- Shops
- Romantic proposal packages
- Beach umbrella
- Hot tub
- Outdoor pool
- Spa
- Shops
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
General
- Smoking area
- Banquet
- Ballroom
- Parking (surcharge)
- Terrace
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Business Facilities
- Meeting facilities
- Conference room
- Conference rooms
Family-friendly Facilities
- Children club (surcharge)
- Children pool
Transportation
- Limo or town car service
- Casino shuttle
Connectivity
- Free WiFi
Shuttle Service
- Ferry terminal shuttle
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Grand Hyatt Macau
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately MOP 327.8 per person
- Self parking fee: MOP 960 per day
- Rollaway bed fee: MOP 460.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MOP 1000.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, mobile payments, and cash
- Mobile payment options include: Alipay and WeChat Pay
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grand Hyatt Macau | 791 |
Number of floors in Grand Hyatt Macau | 37 |
Another facilities in Grand Hyatt Macau | Shops, Romantic proposal packages, Beach umbrella, Hot tub, Outdoor pool |
Frequently asked question in Grand Hyatt Macau
What are available facilities at Grand Hyatt Macau?
There are top facilites at Grand Hyatt Macau such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Macau?
The standard check-in time at Grand Hyatt Macau is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Grand Hyatt Macau provide breakfast?
Yes, Grand Hyatt Macau provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hyatt Macau?
Grand Hyatt Macau is a 5.0-star hotel.
How many floors does Grand Hyatt Macau have?
Grand Hyatt Macau has 37 floors.
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More Reviews from Other Guests in Grand Hyatt Macau
Overall Ratings & Reviews Grand Hyatt Macau
Traveloka (78)
Other sources (973)
9.2
Exceptional
From 973 reviews
Cleanliness
9.2
Room Comfort
9.4
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Grand Hyatt Macau
Number of reviews per page
20
40
Top reviews
Victoria
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
An amazing experience with food, entertainment, relaxation, comfort, convenience, and everything was very clean and well maintained.
Ian
Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excellent breakfast buffet the best I have had
Verified traveler
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Wonderful . Clean and nice and spacious . Was expecting a bit dated /run down based on other
Miranda
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Staff displayed a high level of sincerity, courtesy, hospitality and professionalism. Breakfast buffet had a wide varieties of cuisines. Bedroom was elegant, neat and tidy.
Pak
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
We stayed during weekdays, very good experience, less crowded, almost personal service by the staff. Good value for the price. Breakfast was great.
Frank
Business
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Excellent
Hossein
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Excellent over all! The free shuttles to the ferry lines and to the other casinos was a big plus. Will for sure stat here again on next visit.
Brian
8.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
There are very few television channels chartered to tourists from America or Canada .
James
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
the room is big and nice!
Valerie
Friends and Family
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Everything is just perfect!
Damien
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
The staff are helpful and friendly, especially the reception ladies.
Sherry
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Nice hotel and it is really convenient. The buffet breakfast is good
Man Ho
Leisure Family
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Lack of transportation around the hotel.
Jorge
Business
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
It was a very convenient place to stay, clean and quiet. The service was excellent as always.!
Kai Lee
Leisure
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
I personally prefer hard pillows hence the ones in the room didn’t quite suit me. But overall, I really enjoyed my stay at the hotel. Breakfast is a good spread and a lady staff named Christina or Christine (apologies I didn’t see her name properly), but she’s from Philippines and very fair and slim, she’s very friendly.
Geoffrey
Business
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Excellent hotel
jane
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Room was wonderful with a fantastic view
DAHUI
Business and Leisure Family
8.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Great hotel!
Willy
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Very large bedroom and shower
Fiona
10.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
Would highly recommend this hotel not only for the great location but also for the hotel itself - wonderful service and particularly loved the pool (absolutely enormous and not busy), hot tub area with VIP-style beds and the gym. I didn’t want to leave - wonderful stay.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Grand Hyatt Macau
Traveloka (78)
Other sources (973)
9.2
Exceptional
From 973 reviews
Cleanliness
9.2
Room Comfort
9.4
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Grand Hyatt Macau
Number of reviews per page
20
40
Top reviews
Victoria
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
An amazing experience with food, entertainment, relaxation, comfort, convenience, and everything was very clean and well maintained.
Ian
Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excellent breakfast buffet the best I have had
Verified traveler
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Wonderful . Clean and nice and spacious . Was expecting a bit dated /run down based on other
Miranda
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Staff displayed a high level of sincerity, courtesy, hospitality and professionalism. Breakfast buffet had a wide varieties of cuisines. Bedroom was elegant, neat and tidy.
Pak
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
We stayed during weekdays, very good experience, less crowded, almost personal service by the staff. Good value for the price. Breakfast was great.
Frank
Business
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Excellent
Hossein
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Excellent over all! The free shuttles to the ferry lines and to the other casinos was a big plus. Will for sure stat here again on next visit.
Brian
8.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
There are very few television channels chartered to tourists from America or Canada .
James
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
the room is big and nice!
Valerie
Friends and Family
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Everything is just perfect!
Damien
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
The staff are helpful and friendly, especially the reception ladies.
Sherry
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Nice hotel and it is really convenient. The buffet breakfast is good
Man Ho
Leisure Family
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Lack of transportation around the hotel.
Jorge
Business
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
It was a very convenient place to stay, clean and quiet. The service was excellent as always.!
Kai Lee
Leisure
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
I personally prefer hard pillows hence the ones in the room didn’t quite suit me. But overall, I really enjoyed my stay at the hotel. Breakfast is a good spread and a lady staff named Christina or Christine (apologies I didn’t see her name properly), but she’s from Philippines and very fair and slim, she’s very friendly.
Geoffrey
Business
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Excellent hotel
jane
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Room was wonderful with a fantastic view
DAHUI
Business and Leisure Family
8.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Great hotel!
Willy
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Very large bedroom and shower
Fiona
10.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
Would highly recommend this hotel not only for the great location but also for the hotel itself - wonderful service and particularly loved the pool (absolutely enormous and not busy), hot tub area with VIP-style beds and the gym. I didn’t want to leave - wonderful stay.
Number of reviews per page
20
40