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Maison L'OCCITANE
Hotels
8.0
/10
Pleasant
43 reviews
What Guests Say About Their Stay
R***n
9.1
/ 10
The hotel was amazing. Located in Lisboeta, so there was zipcity and other attractions in the building. The staff speaks English and is very helpful. You can bring L'occitane products provided in the room for free, and those were great products.
Fristica L.
10.0
/ 10
Very happy to be able to stay here, the room is spacious and faces Parisian very beautiful at night, the room smells very clean and want to stay here again. The hotel staff are very helpful.
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Pauline
10.0
/ 10
The room is very spacious and the bathroom is superb! Check in took pretty long though. The only down side of the hotel is that it’s rather remote and you can only travel by taxi or walk over to grand Lisboa for shuttle bus.
In the Area
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LISBOETA MACAU, RUA DA PATINAGEM, Cotai, Macau, 999078
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Maison L'OCCITANE
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What's around Maison L'OCCITANE
LISBOETA MACAU, RUA DA PATINAGEM, Cotai, Macau, 999078
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Discover More About Maison L'OCCITANE
General
Near City of Dreams
Location
When you stay at Maison L'OCCITANE in Cotai, you'll be connected to a shopping center, within a 5-minute drive of Venetian Macao Casino and City of Dreams. This luxury hotel is 1.7 mi (2.8 km) from Cotai Strip and 6.6 mi (10.6 km) from Casino Lisboa.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Taipa Village - 0.7 km / 0.4 mi
SkyCab - 0.8 km / 0.5 mi
Macau East Asian Games Dome - 0.9 km / 0.5 mi
City of Dreams - 1.1 km / 0.7 mi
Hard Rock Casino - 1.1 km / 0.7 mi
The House of Dancing Water - 1.1 km / 0.7 mi
Macau University of Science and Technology - 1.2 km / 0.7 mi
Cotai Strip - 1.5 km / 1 mi
The Londoner Macao Casino - 1.6 km / 1 mi
Venetian Macao Casino - 1.6 km / 1 mi
Eiffel Tower at The Parisian Macao - 1.9 km / 1.2 mi
Studio City Water Park - 1.9 km / 1.2 mi
Cotai Arena - 2 km / 1.2 mi
Galaxy International Convention Center - 2.2 km / 1.3 mi
Galaxy Arena - 2.2 km / 1.4 mi
The nearest airports are:
Macau Intl. Airport (MFM) - 5.2 km / 3.2 mi
Zhuhai (ZUH-Jinwan) - 49.8 km / 30.9 mi
Hong Kong International Airport (HKG) - 62.7 km / 38.9 mi
Facilities
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine. The complimentary shuttle will take you to the nearby casino or shopping center.
Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
Dining
Satisfy your appetite at ROYAL PALACE, one of the hotel's 3 restaurants. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Cantonese breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 164 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
All facilities in Maison L'OCCITANE
Swimming Pool
Entertainment Facility
Functional Hall
Common Space
Lobby
Hotel Services
- Laundry service
- Welcoming drinks
- Luggage storage
- 24-hour Receptionist
- Concierge
Transportation
- Limited parking
- Casino shuttle
- Shopping center shuttle
General
- Banquet
- Smoking area
- Parking
Public Facilities
- Parking
- Safety deposit box
- Elevator
Things to Do
- Shops
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accessibilty
- Wheelchair accessible
Shuttle Service
- Ferry terminal shuttle
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Maison L'OCCITANE
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Pets
Service Animals Not Allowed
Additional Policy
Property does not require health documentation at check-in, Professional property host/manager, Essential workers only - NO, Property does not offer onsite COVID-19 testing
- Fee for Cantonese breakfast: approximately HKD 83 for adults and HKD 83 for children
- Rollaway bed fee: HKD 460 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Maison L'OCCITANE | 164 |
Number of floors in Maison L'OCCITANE | 2 |
Another facilities in Maison L'OCCITANE | Laundry service, Welcoming drinks, Luggage storage, 24-hour Receptionist, Concierge |
Frequently asked question in Maison L'OCCITANE
What are available facilities at Maison L'OCCITANE?
There are top facilites at Maison L'OCCITANE such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Maison L'OCCITANE?
The standard check-in time at Maison L'OCCITANE is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Maison L'OCCITANE provide breakfast?
Yes, Maison L'OCCITANE provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Maison L'OCCITANE?
Maison L'OCCITANE is a 4.5-star hotel.
How many floors does Maison L'OCCITANE have?
Maison L'OCCITANE has 2 floors.
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More Reviews from Other Guests in Maison L'OCCITANE
Overall Ratings & Reviews Maison L'OCCITANE
Traveloka (5)
Other sources (38)
7.8
Pleasant
From 38 reviews
Cleanliness
8.4
Room Comfort
8.4
Service and Facilites
7.6
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Traveler Reviews Maison L'OCCITANE
Number of reviews per page
20
40
Top reviews
Chi Hang
4.0
/10
Reviewed 130 week(s) ago
Expedia Group verified review
Low value for money
Pauline
Leisure with Friends
10.0
/10
Reviewed 161 week(s) ago
Expedia Group verified review
The room is very spacious and the bathroom is superb! Check in took pretty long though. The only down side of the hotel is that it’s rather remote and you can only travel by taxi or walk over to grand Lisboa for shuttle bus.
Marie
Leisure Family
4.0
/10
Reviewed 173 week(s) ago
Expedia Group verified review
The hotel is VERY FAR away from the main areas of other hotels, and transportation is very inconvenient, shuttle buses to the main areas of Macau are very seldom. The hotel relied on check-in counters of the same group, there were only 3 check-in counters for all 3 hotels. I arrived at 9:45 pm on a Friday night and had to queue up (standing!!!) for 75 mins for checking in. EVERYONE in the hotel lobby was exhausted and impatient. There were impatient guests yelling at the check-in counter, the front desk staff were helpless, and the hotel management did nothing to handle the situation.
The room numberings were all in a mess, My room number is 1230 and the room is not arranged according to the number order. Strange enough, 1230 is NOT close to 1229, and there was no signage showing how to reach the room.
During checkout, the lobby is filled with people AGAIN, Again, the management seems to take no notice of this situation leaving their guests to wait, and shouting and kids running around in the lobby.
The housekeeping of the hotel is generally good, the room is tidy and clean. And the toiletries are of very good quality. I have expectations of the brand L'Occitane, however, the hotel management give it a bad name. I will never go to this hotel again.
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YUTAKA
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
部屋のメンテナンスがしっかりと行われていました。
GieHea
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
깨끗한 객실과 직원들이 친절했고. 조식 또한 만족스러움
Ka Yan
2.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
We stayed in the suite which is the largest room at the end of the floor but unfortunately besides for being large there is absolutely nothing going for it.
1. The toilet smelled like pee even after cleaning the next day (we stayed 2 nights), I suspect it’s the drains.
2. The water drained very very slowly in the shower.
3. Even though its a fairly new hotel, it’s already dated and kinda dirty. There were stains on the mini bar counter top, the door handle to the bedroom fell off and we had to pop it back in ourselves.
4. Mini bar was almost non existent, only provided English Breakfast Tea, Jasmine Tea and instant coffee. Most hotels provide a Nestle Cafe coffee pod machine now days, not this one, only crappy instant coffee.
5. The water temperature in the shower was almost non adjustable!! It stayed at the same temperature even when I turned the temperature to cold because I like to take cold showers and I wasn’t able to because it went right back to original temperature. It would also periodically spurt out cold water for seconds during the shower, this happened around 10 times.
6. Contact staff from the hotel is completely uneducated in hotel layouts. The original room I booked was a different room type, I always request via Hotel.com messaging for a room away from elevators due to noise, their staff replied me only to say it’ll be depending on availability at check in. Only to find out at check in that particular room type is situated across from the elevators.
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RODRIGO
Leisure with Friends
6.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
El personal no es empatico, servicio malo.
Beatriz Alejandra
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Really nice place,close to the Lisboa hotel too
Wing Yiu
8.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
可惜不是日式有暖板的坐廁, 否則會加分.
Cat
Leisure Family
4.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
地方不清潔,沒有SHOWER GEL
MEI LIN PHYLLIS
Leisure with Children
6.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Overall is OK for this hotel and just the location and transport not so convienient.
Verified traveler
Friends and Family Family
6.0
/10
Reviewed 95 week(s) ago
Hotels.com verified review
位置比較偏，前台的職員安排不妥當，當天下午4點到，說只有尾房，不然就要等2小時；然後問職員很多事情，比如說旁邊的餐廳在哪裡，都是說不知道，不清楚；很多都是新入職的感覺，服務有待改善
masaki
10.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
綺麗
siu to
Friends and Family Family
6.0
/10
Reviewed 125 week(s) ago
Hotels.com verified review
早餐實在太不像樣，要俾錢的應該冇可能咁差。必須要大大提升早餐的質量，否則避孕嘅感覺好差。並且沒有配套。如果地方偏僻沒有酒店車可以到達，只能夠坐到附近的酒店步行去這一間酒店。大堂的裝飾亦都非常簡單，聖誕節的氣氛並不濃厚，和其他的酒店簡直冇得比，但係收費又並不便宜。
Lai Wan
Leisure with Partner
4.0
/10
Reviewed 131 week(s) ago
Expedia Group verified review
酒店仍很新，設施如健身室和賭場都未開放。餐廳美食又選擇少。交通又少又疏，出氹仔碼頭穿梭巴士要15：00後才開始，一小時一班，浪費旅客的時間。這地區如世外桃源，非常不方便，下次不會再來呀!
Yin-Chieh
Leisure with Partner
8.0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
床很好睡，但特色不足。交通車能再早一點發車會更好。
Verified traveler
Business
10.0
/10
Reviewed 145 week(s) ago
Hotels.com verified review
新，乾淨，用品靚
Verified traveler
Friends and Family with Friends
6.0
/10
Reviewed 149 week(s) ago
Hotels.com verified review
葡京人周邊範圍真係荒蕪，唯一一架到果度嘅巴士35號班次少，差不多半個鐘先一班。酒店嘅shuttle又疏，由酒店去各口岸嘅班次唔準時，真係要改善。
酒店附近有嘅食肆都係酒店商場內嘅幾間食店，選擇唔多，最慘係7-11都無, 好彩嘅係我果層有飲品或小食自助售賣機，但唔係住果層的話，根本去唔到嘅....
而且，其實而家Nespresso機都應該算係酒店標配啦，但咁大間酒店竟然都無，只有兩條雀巢3盒1咖啡，真係好失望。不過房間算乾淨企理。
唯一最讚賞嘅係，酒店職員好有禮貌，服務好好。
除咗body wash, shampoo/conditioner呢D係L'occitane產品, 真係無咩特別, 其實而家好多酒店都已經係用呢個牌子嘅用品, 所以無需為呢個牌子而去呢間酒店嘞
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WING SING
Leisure with Partner
8.0
/10
Reviewed 163 week(s) ago
Expedia Group verified review
Sleep well, very comfortable ^_^
CHI HO
8.0
/10
Reviewed 164 week(s) ago
Expedia Group verified review
The room is clean, smell of smoke when first time get in however.
Number of reviews per page
20
40
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