AC Hotel Kuantan

Clean room, staff very helpful, breakfast nice

The room is clean, the staffs are friendly and willing to help.

Breakfast menu is adequate and the room was cool.

all good

Very clean room Friendly and helpful staff

Glad that I had chosen this hotel.

Air conditioning should be cooler at night. Seems to be automatically increase the temperature in the middle of the night

I love this hotel because very clean and cozy. Also easy access to exit. No need to walk far to the parking.

Breakfast buffet was very good. Be sure to drink the Kopi Kampung and Teh Tarik. Rooms are clean, AC is powerful. Very quiet

Overall my husband and I enjoyed my stay at AC Hotel, though the room was small and breakfast place was a little cramp, the hotel was considered pretty well-kept and comfortable and staffs were really friendly!

Fast check in. Clean room, great condition overall. Breakfast is ok, there are some varieties to choose.

good!

Facilities does not meet up with price. No fresh milk nor yogurt.

Recently refurbished and presents nicely with quality fixtures and fittings. Still an old building so AC is not the quietest. Good value for the quality.

Check in was smooth, rooms were nice and clean. Amenities were good

No comment

It was located far from main attractions amd conveniences.

Everything would have been great except for the lack of and poor communication on the parking validation process. There was no prior communication on the validation process and we were told to simply swipe our credit card to get into the parking lot. At the reception desk, the man said not to worry because upon checking in, we were validated. He said when we check out, we would see that parking would be free as advertised. When we went out for dinner that night, we noticed that our credit card was charged at the parking gate. Upon returning, we talked to the same man and he again said we were already validated so there would be no charge. The next morning when we checked out, we talked to a different person at the reception desk. She explained that we had to get our card validated every time we exited the parking lot. Otherwise, there was an hourly charge and also a service fee assessed at the parking gate. We told her what the man said the night before; she apologized and said there was nothing she could do because he should have explained that we needed to validate again when we told him that we were heading out for dinner after we put away our luggage.

I stayed here for the business meeting. Every facility was good. It would be nicer if it is closer to downtown but it means location is relatively quiet.

Nothing