I had a very pleasant stay at AC Hotel Kuantan. The room was clean, comfortable, and well maintained, making it easy to relax after a busy day. The hotel has a nice and welcoming atmosphere, and the overall service was good. I also really enjoyed the food during my stay, with a good variety and tasty choices. Overall, it was a comfortable and enjoyable experience, and I would be happy to stay here again whenever I visit Kuantan.

Medium size for bedroom but comfortable. During peak time, the lift needs a longer time to wait.

Great place to stay. Nice hotel deco, clean. Offers good food selection. Taste wise, good. Facilities is more than enough, gym, meeting room, and small library.

Front desk staff are helpful and friendly. They helped to register and explained the member benefits. The location of the hotel is good and is nearby the food court.

Very comfortable 😁 I will come again to this hotel. I had the same experience with this hotel in Penang.

Overall is satisfied, only the breakfast menu needs to improve to make extra options/choices.

Strategic location. The best part is all staff were so nice & helpful. My check-in & check-out was very smooth. The hotel even allowed for early check-in. Keep it up AC Hotel. 👍

Gunakan bahasa kebangsaan semasa urusan, bukan english. Bilik sempit tidak sesuai dengan keluarga. Sejadah soalat tiada. Paking berbayar, bagitahu pelanggan yang paking percuma untuk pelanggan.

Great accommodations, good food and facilities. The hotel is clean and the employees are friendly. Great experience staying there.

This hotel was awesome. Will stay again.

Had a pleasant stay at the hotel, friendly staff. However, you still can hear people walking or running outside of your room.

Excellent and had a good 1 night stay with family. Newly refurbished premier room.

Great accommodation & nice hotel treat ❤️

Smooth check-in. Nice room, smells good. Would definitely choose this hotel again in future.

The hotel used to be under Vistana before Covid and I remembered it was already quite a decent hotel in Kuantan. Rooms are sized well but the shower area was a bit of a tight fit. While there was a food court across from the canal next door, the lack of a footpath to get there made walking on the road dangerous while getting to it. Overall it was a decent place to stay for the night.

I arrived at 3.30 and the receptionist said the room was still being checked, the check-in process was very slow. And entered the room. Room very noisy. Then I went down to the receptionist counter and asked very noisy. The receptionist only said "our hotel is currently undergoing renovations on the 4th floor" and that's all. Without giving any solution! Then I myself went to the 4th floor and told the workers to knock on the item slowly because it disturbed guests who wanted to rest after a long trip. I am very disappointed with the receptionist who just said that and didn't provide any solution! This is the first and last time I check in this hotel.

4Star hotel near to Teluk cempedak. Has swimming pool. Free car park. Room is clean and comfortable.

1- I was blamed by reception for ordering a room with two single beds where my confirmation clearly stated that I ordered a single big bed. Not a good start. 2- I did hear noises on the room ceiling that can only be explained by the presence of rats or mice on the ceiling. 3- reception stated manager was to contact me back on my complaint on the mice/rat issue. I am still waiting for that. 4- parking for inhouse guests was free. Upon asking, reception did not clarify how to do and consequential 8 RM was deducted from my Touch and Go card. Upon check out it to took over half an hour to get this corrected. Very unprofessional in more than one way. All in all very very disappointed in this hotel. I spend plenty time in hotels for business. This is the first time ever I leave a comment, because of how bad this experience was. Never AC hotel for me again.

The room is a little small. Breakfast meets all tastes with a variety of Kampung and western food. A little disappointed with the Check-in.

Room is clean and comfortable. Strategic location with plenty of restaurant nearby (about 5-10 minutes drive).