Grand Riverview Hotel

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8.2
/10
Very Good
1,101 reviews

What Guests Say About Their Stay

S***i

8.5
/ 10
Had a pleasant stay at Grand Riverview Hotel. The hotel was clean and comfortable, and the staff were friendly and helpful. The food was also good. Overall, a nice and enjoyable stay. Would definitely consider coming back again.

N***a

9.7
/ 10
I am very satisfied staying at this hotel..The staff is very friendly..Thank you for providing good service..This hotel will be my choice for staying in the future.
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MOHD SHAMSHUL NIZAM ABDULLAH

9.1
/ 10
Easy and simple check-in process, spacious and clean lobby, spacious and clean bedroom worth the price. Breakfast buffet with a variety of food and the most delicious grilled meat kerabu rice.

NurIza A. B.

9.7
/ 10
Good location! Spacious room, worth every penny. Nice foods.

Muhammad A. H.

9.4
/ 10
Great hotel with good facilities, room are spacious and clean. Sufficient amenities + fast response.
In the Area
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Jalan Post Office Lama, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Grand Riverview Hotel is a hotel is located at Chinatown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Riverview Hotel

Jalan Post Office Lama, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15000
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Lobby Grand Riverview Hotel
Exterior 2 Grand Riverview Hotel

Discover More About Grand Riverview Hotel

Location
Grand Riverview Hotel is a hotel is located at Chinatown.

About Grand Riverview Hotel

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Riverview Hotel.

Are you a shopaholic? Staying at Grand Riverview Hotel will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Grand Riverview Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Riverview Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Grand Riverview Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Riverview Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Riverview Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Riverview Hotel.

All facilities in Grand Riverview Hotel

Bar, Cafe and Lounge Grand Riverview Hotel
Bar, Cafe and Lounge
Swimming Pool Grand Riverview Hotel
Swimming Pool
Lobby Grand Riverview Hotel
Lobby
Exterior Grand Riverview Hotel
Exterior
Bedroom Grand Riverview Hotel
Bedroom

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • Wedding service

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Swimming pool
  • Smoking area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Business facilities

Transportation

  • Area shuttle with surcharge
  • Valet parking

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Family-friendly Facilities

  • Children pool

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Grand Riverview Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Riverview Hotel
299
Number of floors in Grand Riverview Hotel
11
Another facilities in Grand Riverview Hotel
Bellhop, Concierge, Doorman, Front desk, 24-hour Receptionist

Frequently asked question in Grand Riverview Hotel

What are available facilities at Grand Riverview Hotel?
There are top facilites at Grand Riverview Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Riverview Hotel?
The standard check-in time at Grand Riverview Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Riverview Hotel provide breakfast?
Yes, Grand Riverview Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Riverview Hotel?
Grand Riverview Hotel is a 4.0-star hotel.
How many floors does Grand Riverview Hotel have?
Grand Riverview Hotel has 11 floors.
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More Reviews from Other Guests in Grand Riverview Hotel

Overall Ratings & Reviews Grand Riverview Hotel

Traveloka (805)
Other sources (296)
8.5
Very Good
From 805 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Grand Riverview Hotel
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Bathroom (5)
Taste (5)
Room Space (4)
Bedroom (4)
Family Friendly (3)
Staff Friendliness (3)
Variety (3)
Distance to City Center (2)
Surroundings (2)
Accessibility (2)
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Traveler Reviews Grand Riverview Hotel

Number of reviews per page
20
40
Customer reviews
khautsar a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room is very comfortable. The air conditioner is very cold. There is an iron and iron board. The breakfast is delicious. There is laksam.
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Had a pleasant stay at Grand Riverview Hotel. The hotel was clean and comfortable, and the staff were friendly and helpful. The food was also good. Overall, a nice and enjoyable stay. Would definitely consider coming back again.
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N***r
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
Sweet food, beautiful place, worth the price
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Nice view. Food is average, enhancement needed. Room quite big. Infotainment in the room is limited. Overall is OK
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.9
/10
Reviewed 44 week(s) ago
- The location is strategic. - The bed is quite smelly.
+2
1 people find it helpful
Sharizan N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
I borugt all my kids and it was very family-firendly. Not to forget there was wireless charger which was very helpful as i forget to bring mine.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
The room is spacious, breakfast was good
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N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 55 week(s) ago
I am very satisfied staying at this hotel..The staff is very friendly..Thank you for providing good service..This hotel will be my choice for staying in the future.
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G***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 62 week(s) ago
Friendly staff. Easy check-in & out.
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H***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
worth the price... can come again...
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2 people find it helpful
Nor J.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 83 week(s) ago
Warm hospitality by the staff. Room price is reasonable
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Nash
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 102 week(s) ago
Sadly even I already request for clean room and clean towel during booking, still given a dirty room, dirty bathroom and dirty towel. Way below our expectation. Housekeeping being lazy when cleaning, still dirty. Try to get towel replacement, but till the end not getting new towel. 🤬.
1 people find it helpful
A***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 120 week(s) ago
Basement parking limited, had to park my car outside the hotel. The room was OK, iron provided, had a bathtub also, but the lighting was a bit dull. Breakfast was great. Lots of food and a big space for seating too 👍.
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MOHD SHAMSHUL NIZAM ABDULLAH
icon-origin-TRAVELOKA
9.1
/10
Reviewed 131 week(s) ago
Easy and simple check-in process, spacious and clean lobby, spacious and clean bedroom worth the price. Breakfast buffet with a variety of food and the most delicious grilled meat kerabu rice.
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Abdul R. A. K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 134 week(s) ago
The accommodation looks exactly like the picture. It is comfy, spacious and clean. The room is really big with bathtub. Suitable for family.
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Dennis O.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 159 week(s) ago
Like the breakfast. Plenty of choices with egg counter. Room service until 3am! So no worries if suddenly hungry midnight. Room a bit old, TV small, sound proof not good. Can hear neighbor room TV noise. Water pressure not strong enough. No toiletries like toothpaste and toothbrush given. 4 lifts and is fast. Friendly, helpful and polite reception and bellboy.
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1 people find it helpful
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Nur L. B. A. H.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 166 week(s) ago
Bilik lama, perabut lama, suasana bilik kusam kelam macam dalam horror movie tuala pun lama dah macam kain buruk Bath Tub tak berfungsi dengan baik. Cerek masak air dah tercabut Iron tak panas. View air sungai yang menyakitkan mata. The good thing about this hotel is food. Staff tak paham & susah nak berkomunikasi walau pun saya cakap melayu
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1 people find it helpful
Tan S. X.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 170 week(s) ago
Hotel facilities are very old. Carpet in the room feels dirty, and looks like it hasn't changed for a very long time. Yes, there was a river view, but the river looks dirty. The only good thing here is they had good hospitality.
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Noh Sook Yee
icon-origin-TRAVELOKA
5.1
/10
Reviewed 176 week(s) ago
I have encountered bad experience here until I had changed 3 rooms within 3 nights. First room, the pipe sound too obvious, changed room at 11pm. Second room, the air cond button went wrong and air cond not functioning at 6am. Request technician to repair from 3pm-5pm, nobody come. Changed to third room, much better, just ants are around on tables. Seriously affected my rest and work performance. Not recommended if you are here for work.
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1 people find it helpful
KHAIRUL A. M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 178 week(s) ago
I have to say that the hotel staff at Grand Riverview Hotel is very polite and welcoming. Kudos to all the hotel staff. I understand that the hotel is not new and can't expect more but we hope the management can review and make some adjustments to the room rate because of the condition with an unpleasant smell at the toilet. Secondly, you may also need to review the room service price which seems too expensive with the way of cooking and the food presentation is unacceptable. Overall we enjoyed our stay and hope the hotel management can make some improvements for the better. Thank you.
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Bedroom 4 Grand Riverview Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.