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  6. Holiday Inn Melaka

Holiday Inn Melaka

Jalan Syed Abdul Aziz, Melaka City, Malaysia, 75000
Exterior / Building
9.1/10Fantastic
According to 45 guests
Everything was great. No problem during our stay at this hotel.
Siow S. Y.
See all reviews
Based on 1,806 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Taming Sari Monument
(0.28 km)
Mahkota Parade
(0.31 km)
Flora de la Mar Maritime Museum
(0.40 km)
Melaka River Cruise
(0.48 km)
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Review by Traveloka users
Review
9.1
/10
Fantastic
Cleanliness
9.45
Comfort
9.39
Meal
8.97
Location
9.15
Service
9.33

31 Traveloka customers have stayed in this hotel and given reviews:

8.5
Great great place to stay.
8.5
Spacious for family stay, good housekeeping service and clean.
8.5
Will come back again.
8.2
No time to enjoy in house facilities Will come again.
10.0
5 Star Service.. Recommended..
8.4
Its was a great stayed.Very nice hotel but unfortunately its was a bed experience when I found a hair on my food in breakfast.
8.5
it's good but the fact that you have to make a big u-turn to get on the bridge to the other side of the malacca river is very not ideal
10.0
So good and clean...give 5 star.
9.4
We stayed for 1 night with our two young children. The room size was good.. enough floor space for the kids to play a little. The beds were firm..which is usually the case in Asia but the room was very clean..nice double shower and great view of the sea...where we could watch the big cargo ships. The pool was nice.. could have done with some seating around the baby pool though. Breakfast was decent.. quick service. All staff were very friendly and helpful. It's not as close to the sites as the other hotels but it's close enough and they offer a shuttle service. We enjoyed being by the water. Would definitely recommend and stay again
8.5
Nice hotel, good service and good breakfast
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Based on
1,806 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business225
Couples398
Solo travel68
Family735
Friends getaway196
Rating Result
Very Bad
18
Bad
47
Average
208
Very Good
784
Extraordinary
749
MelvinFoong
Don't expect too much
My first stay was disastrous and the management reached out to me, and offered another night stay with this place. Unfortunately for me, it was another ordeal all over again. 1. Check in No one approached me to assist with my bags. I was arriving from JB on a 10 days business trip across Peninsula. I had 3 bags with me and no one assisted. In comparison, my stay in JB and KL and Penang, someone was readily available to assist with my luggage till to my room. 2. Salutation No mention of my salutation. I was referred as Mr. Foong during the whole check in process, I checked, my reg card clearly stated Dr. Foong. 3. Room Strong bleach stench upon entering the room. While I admire the cleanliness, and the effort to disinfect the room, I do find that such stench rather disturbing. Although I have called in and told the reception of my ETA, my room was not welcoming at all. I was checked into a warm room, where after a 2-hour stressful drive, I really wished to just get into a cool room and just lay down on the bed to rest. 4. Lounge Not welcoming at all. The hostess was busy entertaining her friends than hotel guests, but we all know the importance of friends. So I just walked to the balcony and sat for almost 15 minutes before one of the servers noticed me and came over to ask if I needed anything. He was never to be seen after that. My evening was taken care by Christian, who made sure I had my glass filled all the time. Please send my regards to him. My steak that I have ordered medium rare came to be well done. I relayed it to Christian and he then relayed it to the hostess who was very apologetic and offered to change. Though I was almost half way done and did not accept her offer. A note should be pass to your chef on the doneness of meat, especially when it ruined a good meat. 5. Room Service Ordered supper and it was prompt. 30 minutes and I had my food on the table. The beef patty was way too salty to a point where I had a minor heartburn in the morning. Perhaps your chef needs to adjust his recipe or to include sodium on the go. The herbal soup was really good, though still, too salty. 6. Breakfast Had a guest over to the lounge to join me for breakfast. Again, no one was at the reception and she had to tailgate another guest to get into the lounge. Tables on the balcony were not set up and took ages for staffs to send cutleries over. At 9:30 am, most of the food were not replenished. I think I would have scored a better breakfast downstairs with the rest of your guests. Again, Christian made sure I had my juices and needs to be attended to after that, but he is also seen to be very busy handling the rest of the guests as well. 6. Check out Checking out took significantly longer, perhaps due to many guests checking out at the same time. However, things would be slightly more pleasant if the front office had not let other guests jump the queue in front of me.
Business - Jun 22, 2017
MELAKABAGUS
STILL AS GOOD AFTER 6 YEARS
Heading says it ALL. Most Hotels in Melaka usually gets degraded due to poor maintenance, whereby the service level would drop significantly, or that the furnishing would be badly worn. However, this is definitely NOT true for Holiday Inn and Melaka. It is as good as it was many years ago when it opened. The furnishings, maintenance, and service was extremely good and pleasing.
Family - Jun 19, 2017
nickelly
The hotel standard is deteriorated over the years
We have been staying at Holiday Inn for 4 times with family. We have very good experience at the first 2 times but subsequently, we found that the standard has dropped. Last weekend, we had booked the executive club room and then we have decided to upgrade to junior suite with extra cost. But we tell ourselves, most likely we won't be going back next time. - the gym is old - the breakfast doesn't taste good - the table and utensils in the club lounge is dirty - the pillows have a weird smell - the toilet paper has been changed to cheapo type Certainly, it doesn't worth the money we had spent.
Couples - Jun 19, 2017
Jochen S
Can be extremely loud
We had a room to the streetside. I thought I might be bothered by the street noise from the expressway just in front of the hotel. But little did I know that this would be nothing against the noise coming from a night club (Mix) that blast out incredibly loud music starting around 10 pm. Apparently this happens on every Friday and Saturday night. I went down to complain and got a seaside view and a much quieter room. Should you want to stay in the Holiday Inn, make sure you get a seaview room! I would laso recomment not to take to breakfast in the hotel but go opposite to the mall and find something decent. Crossing the big and busy road in front is not advisable. Go left from the hotel and there is an underpass in about 150m.
Family - Jun 17, 2017
Globetrotter1978
Convenient
The hotel is within 10 mins walking distance to Jonker Walk via the river. The bonus was Mahkota Parade just opposite the hotel and a cinema too. Just be careful when crossing the road as the cars go quite fast. I walked to Jonker almost every morning for breakfast. The staff were friendly and helpful. Rooms were very clean and spacious. The air-conditioning didn't have that loud humming, thumbs up!
- Jun 12, 2017
See other reviews
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility

Description

Hotel policy

  • Things to Do
    • Children pool
    • Spa
    • Health club
    • Outdoor pool
    • Sauna
    • Spa
    • Hot tub
    • Steam room
  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
  • Public Facilities
    • Coffee shop
    • Elevator
    • Parking
    • Safety deposit box
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
  • Business Facilities
    • Business center
    • Meeting facilities
  • Connectivity
    • Free WiFi
    • LAN Internet
  • General
    • Smoke free
  • Nearby Facilities
    • Gift shop

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 11:00 AM

    Location
    Holiday Inn Melaka is located in area / city Melaka Raya.

    There are plenty of tourist attractions nearby, such as Taming Sari Monument within 0.28 km, and Mahkota Parade within 0.31 km.

    About Holiday Inn Melaka

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Holiday Inn Melaka is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at Holiday Inn Melaka.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.