Nice. Always stay here when go melacca. Thank you imperial.

The hotel needs to be revamped as the whole building has a moldy smell and within the rooms, the facilities are old and dirty. For instance, the grouting and showerhead are black and rusty. We all felt itchy sleeping on the bed. The breakfast area was oily, warm, and smoky. Overall, the stay was dissatisfying. I wouldn't recommend anyone looking for comfort to stay at this hotel. Probably for fuss-free travelers.

It was good vacation. Nice to stay

Such a nice place to stay with family. The room is clean. Including the bathroom. But sadly. Our kids cannot play at the pool because of the covid 19. Maybe in future. It will be open back.

All okay and satisfy so far just only need to improve on check in and check out process which need to que almost half and hours for that but understood maybe because of cny.

OK comfortable. Big space toilet. But nonparking vjsitor. Make sure buy per day car park coupun. The rest its awesome.

The room smelled of cigarettes. Want to call but the phone does not work. Asked to change rooms, the phone line in the new room also did not work. The condition of the mattress and bed is unsatisfactory. Breakfast is also limited and less palatable. But the staff is good and serves well.

Water leakage from the bathroom to bedroom, stagnant water in shower bathroom, water service so slow, no notification of unavailable of room service food orders.

The security guards were rude, scruffy and intimidating. No bottled drinking water was provided. The fixtures of the shower room were in a state of disrepair. Wearing of face masks were not enforced. Some maskless guests were walking inside hotel. Screws were lose and dangerous to users of shower head. Toilet was dirty and stained, obviously not cleaned for a long time. Bath towels were low quality and thin. No hand towels were provided. Housekeeper did not wash the cups (stained from previous use), did not vacuum or mob room floor well. Half-hearted job. During our stay, this hotel felt like a college hostel. Communal water dispenser in the corridor. This substandard hotel is not recommended.