What do past guests say about Rocana Hotel?

Rocana Hotel is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Rocana Hotel

Name: Rocana Hotel
Address: B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan City, Kuantan, Pahang, Malaysia, 25000, B2-B10 Lorong Tun Ismail 8, Pahang, 25000, Malaysia
Rating: 8.4

Hotels

8.4

/10

Very Good

420 reviews

What Guests Say About Their Stay

MOHD M. B. A.

9.1

/ 10

Good breakfast food, nice room too.

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Shamsidah M.

8.5

/ 10

Very comfortable, staff very helpful.

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muhammad h. b. a. b.

8.5

/ 10

The rooms are comfortable and the food is delicious.

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Muhammad H. b. H.

8.8

/ 10

Friendly staffs and good services.

MOHD TALMIZIE B AMRON

8.5

/ 10

Good. Satisfy. Nice. Will come again.

In the Area

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B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan City, Kuantan, Pahang, Malaysia, 25000

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Rocana Hotel is a good choice when you are visiting Kuantan City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Rocana Hotel

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What's around Rocana Hotel

B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan City, Kuantan, Pahang, Malaysia, 25000

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Discover More About Rocana Hotel

General

In Kuantan (Pekan Melayu)

Location

A stay at Rocana Hotel places you in the heart of Kuantan, steps from Kuantan City Mall and 4 minutes by foot from East Coast Mall. This hotel is 0.8 mi (1.2 km) from Darul Makmur Stadium and 1 mi (1.7 km) from Heroes Museum.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Kuantan City Mall - 0.2 km / 0.1 mi
East Coast Mall - 0.3 km / 0.2 mi
Darul Makmur Stadium - 1.1 km / 0.7 mi
Heroes Museum - 1.4 km / 0.9 mi
Museum of Contemporary Art - 1.4 km / 0.9 mi
Masjid Negeri - 1.5 km / 0.9 mi
Menara Kuantan 188 - 1.7 km / 1.1 mi
Kuantan Recreational Parks - 3.1 km / 2 mi
Gelora Park - 3.2 km / 2 mi
Wan Fo Tien Temple - 3.3 km / 2 mi
Taman Teruntum Mini Zoo - 4.9 km / 3 mi
Teluk Cempedak Beach - 5.7 km / 3.5 mi
Telok Batu Sadin - 6.5 km / 4 mi
Pulau Tanjung Putus - 8.4 km / 5.2 mi
Bukit Jelutung - 10.3 km / 6.4 mi

The preferred airport for Rocana Hotel is Kuantan (KUA-Sultan Haji Ahmad Shah) - 19 km / 11.8 mi

Facilities

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms

Make yourself at home in one of the 87 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Rocana Hotel

Functional Hall

Lobby

Exterior

Others

Restaurant

Hotel Services

Laundry service
Luggage storage
Multilingual staff
24-hour Receptionist
Concierge

Public Facilities

Parking
Smoke-free area
Safety deposit box
Elevator

Accessibilty

Accessible parking
Accessible path of travel

Things to Do

TV lounge

Connectivity

Free WiFi

General

Banquet

Accommodation Policy & General Information in Rocana Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Rocana Hotel	87
Another facilities in Rocana Hotel	Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Rocana Hotel

What are available facilities at Rocana Hotel?

There are top facilites at Rocana Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Rocana Hotel?

The standard check-in time at Rocana Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Rocana Hotel?

Rocana Hotel is a 3.0-star hotel.

How many rooms are available at Rocana Hotel?

Rocana Hotel has 87 rooms in total.

Does Rocana Hotel provide parking?

Yes, Rocana Hotel provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Rocana Hotel

Overall Ratings & Reviews Rocana Hotel

Traveloka (235)

Other sources (185)

8.5

Very Good

From 235 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.4

Meal

7.9

Location

8.7

Service and Facilites

8.3

People often mention about Rocana Hotel

All

Staff Friendliness (3)

Wifi (3)

Check-in/out Time (3)

Room Space (3)

Taste (3)

Distance to City Center (2)

Ambiance (2)

Bedroom (2)

Bathroom (2)

Hotel Area (2)

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Traveler Reviews Rocana Hotel

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Customer reviews

MOHD K. A. A. H.

8.4

/10

Reviewed 3 week(s) ago

The room is big, however, with the price that I paid, I expected something more. The breakfast variety is not so great and the taste is just normal.

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Mohammad F. B. M. R.

Business

10.0

/10

Reviewed 49 week(s) ago

I stayed for 1 night. The room was clean and comfortable.

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K***g

Business

9.1

/10

Reviewed 50 week(s) ago

The hotel is clean and the staff is friendly.

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S***a

Medical

8.5

/10

Reviewed 55 week(s) ago

I can't come because of an emergency.

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Sahinsha B. S. J.

8.5

/10

Reviewed 61 week(s) ago

The water pressure for taking a shower is really slow, the unlimited parking is narrow and it's hard to park when you're driving a big car.

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Suryawati M. F.

8.5

/10

Reviewed 80 week(s) ago

Good and will stay here again. Thank you

1 people find it helpful

Mohamad R. b. A. H.

6.1

/10

Reviewed 172 week(s) ago

Bilik tidak kalis bunyi. Bila alarm saya berbunyi jam 6.20 pagi, penghuni bilik sebelah ketuk pintu kuat2 (bilik jenis connecting) mungkin terkesan dengan bunyi alarm saya. Ini bermaksud tahap kalis bunyi very bad. Very bad experience.

1 people find it helpful

sharifah m. a. b. s. m. a.

Family

10.0

/10

Reviewed 225 week(s) ago

I think this hotel so underrated! It exceeding my expectations! The variety breakfast they served was really good and tasty. The room was cozy with convenient space. This hotel also got basement parking (limited lot). The check-in and check out process also fast. The staff really helpful during my stay. This hotel also so nearby to famous mall in Kuantan, you just can walk. I will recommend this hotel to my friend 👍🏼.

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Lai H. L.

8.5

/10

Reviewed 234 week(s) ago

The room is nice, the bed is king sized and clean and cozy. The toilet is clean and nice. Overall is good.

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suhizar

9.1

/10

Reviewed 237 week(s) ago

Located near to the shopping mall. Nice room and good breakfast.

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Sabarudin b. H.

9.7

/10

Reviewed 286 week(s) ago

Feel welcome and tq Rocana for easy check in. Thanks to the guy @counter. you're superb. After a long drive, you keep the mood high 😊🤩

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Khoo L. M.

9.7

/10

Reviewed 296 week(s) ago

Clean and spacious, strategic location, breakfast was delicious, recommended!

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NORAZIAN M.

9.7

/10

Reviewed 299 week(s) ago

Had a good stay here. Good value for the money. Decent room, smooth check in and check out.

1 people find it helpful

Sylvester W. L. K.

Business

9.7

/10

Reviewed 327 week(s) ago

good and clean, strategic location

1 people find it helpful

Hui M.

Business

9.4

/10

Reviewed 339 week(s) ago

room is big and clean, service is food, breakfast have variety of choice, definitely will visit again

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A Halim H.

6.0

/10

Reviewed 340 week(s) ago

service, room and food is good but parking is too limited

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Izyan I. R.

Family

9.4

/10

Reviewed 350 week(s) ago

Lovely and comfortable room, perfect for temporary accommodation.

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Fairus

Family

9.1

/10

Reviewed 352 week(s) ago

The room very comfortable. Staff very helpful and friendly. Good service

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Fatin Y.

Family

9.1

/10

Reviewed 354 week(s) ago

Great value for money. Location was good and the room is beyond expectation.

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Audrey N.

Business

9.7

/10

Reviewed 358 week(s) ago

Nice and clean hotel. I stayed at 517, room with a view.👍

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.