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  2. Malaysia(5,644 hotel)
  3. Pahang(397 hotel)
  4. Kuantan(168 hotel)
  5. Kuantan City(125 hotel)
  6. Rocana Hotel

Rocana Hotel

B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan, Malaysia, 25000
Lobby
8.2/10Convenient
According to 47 guests
Friendly staffs and good services.
Muhammad H. H.
See all reviews
Based on 112 traveler reviews
Parking
24-Hour Front Desk
Elevator
WiFi

Nearby attractions
Teluk Cempedak Beach
(4.91 km)
Sultan Ahmad Shah Airport (KUA)
(14.02 km)
Bukit Gambang Water Park
(33.03 km)
Cherating Turtle Sanctuary
(37.48 km)
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Review by Traveloka users
Review
8.2
/10
Convenient
Cleanliness
8.13
Comfort
7.81
Meal
7.23
Location
8.52
Service
7.87

30 Traveloka customers have stayed in this hotel and given reviews:

9.1
Hotel parkingis limited. Location is very close to shopping mall.
6.3
Limited car park. Fair internet connection
9.1
Good experience, clean and comfortable
5.2
WiFi is slow. Toilet is small Aircond too loud
8.2
The room allocate was slightly smelly. Cleaner should ensure the the toilets wall is properly done.
9.7
Strategic location, friendly staff and the bed was very comfortable
6.7
A strategic location, friendly staff, clean but need to improve on meal
8.3
Should equip adequate basic amenities like hair dryer, etc. Replace the old aircond in the room- quite aged and room is too warm when we first checked in.
10.0
Great location, service and food.
8.2
Strategic location, friendly staff. To improve more on food
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Last
Based on
112 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business55
Couples17
Solo travel5
Family23
Friends getaway5
Rating Result
Very Bad
5
Bad
4
Average
23
Very Good
60
Extraordinary
20
adidayangamri
Great value for money
We have been staying this hotel regularly over the past 2 years due to business visits etc. It is clean and good value. Breakfast ok and service good. Location is great with 3 malls close by. But F&B needs to be improved. We have tried both local and western cuisine both were very disappointing. Rooms are good and the staff friendly. Parking bay only 13 in the basement so that can be a challenge and if you park around public parking you run the risk of being fined by the local authorities. Which We have experienced 2x already!!!
Business - Oct 2, 2017
Rudy P
good hotel for short stay
It was an outstation trip for 3 guys. Booked room was spacious to accomodate 3 single beds. Clean and tidy. Shower water pressure was quite low but hot water supply. Noises from th pubs, clubs and passing by vehicles can be heard from the 2nd floor that we stayed. Shopping complexes are within walking distance. Unable to find cheap eating place nearby hotel though. Anyway, it was a nice place to stay.
Business - Sep 18, 2017
esh94
Nice but dirty
We attended a small get together organised by some lovely people of Kuantan for my dad who passed away. The hotel look nice but the room where the get together was , it was not very nice as things were broken,not painted properly and dirty. I just do hope it was only because they doing something's to it still. Thank you for organising the small get together. It was lovely
Business - Sep 6, 2017
Sundar Y
Very simple yet very nice hotel
I stayed 2 nights with family (2 families) taking 4 rooms. Made booking only few days before but got it for very reasonable price (with bfast). Due to Raya holidays, bfast spread was limited. This hotel do not hv swimming pool - else I've would given 5 stars. The hotel executive Mei Ling - a very special thanks to this wonderful lady to make changes n accommodate each n every single request I've made just within the few days prior to my arrival. All the hotel staffs r very helpful n fast. Room service was superb fast. Thank you to all Rocana Hotel staffs for making my holiday really wonderful.
Family - Jul 8, 2017
Peiyeen T
Breakfast was disappointing!
Worst breakfast experience i ever had. Basic food like eggs were not available. No nasi lemak! Not too sure is it because of fasting month which results in substandard buffet spread but other races should not be affected by this. In terms of cleanliness of the room, we found empty drink box in the corner of room, not the cleanest hotel in town.
Business - Jun 22, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Multilingual staff
  • Public Facilities
    • Elevator
    • Parking
    • Safety deposit box
  • Business Facilities
    • Business center
    • Meeting facilities
  • Food and Drinks
    • Breakfast with surcharge
  • Things to Do
    • TV lounge
  • General
    • Smoking area
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      Location
      Staying at Rocana Hotel is a good choice when you are visiting Kuantan City.

      The hotel has a very good location, also near the Sultan Ahmad Shah Airport (KUA), which is only 14.02 km away.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Rocana Hotel

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Rocana Hotel.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Rocana Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

      With all facilities offered, Rocana Hotel is the right place to stay.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.