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  6. Rocana Hotel

Rocana Hotel

B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan, Malaysia, 25000
Lobby
8.3/10Very Good
According to 40 guests
Friendly staffs and good services.
Muhammad H. H.
See all reviews
Based on 109 traveler reviews
Parking
24-Hour Front Desk
Elevator
WiFi

Nearby attractions
Teluk Cempedak Beach
(4.91 km)
Sultan Ahmad Shah Airport (KUA)
(14.02 km)
Bukit Gambang Water Park
(33.03 km)
Cherating Turtle Sanctuary
(37.48 km)
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Review by Traveloka users
Review
8.3
/10
Very Good
Cleanliness
8.21
Comfort
7.71
Meal
7.21
Location
8.50
Service
7.86

24 Traveloka customers have stayed in this hotel and given reviews:

9.1
Good experience, clean and comfortable
5.2
WiFi is slow. Toilet is small Aircond too loud
8.2
The room allocate was slightly smelly. Cleaner should ensure the the toilets wall is properly done.
6.7
A strategic location, friendly staff, clean but need to improve on meal
8.2
Strategic location, friendly staff. To improve more on food
8.5
Good service. Nice room. The foods were good.
8.5
very nice, and comfortable. thanks
8.4
Nice hotel in kuantan town..Clean and fresh..
6.0
air-con problem. they should fix it.
8.5
Clean, good service and comfortable
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Based on
109 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business52
Couples17
Solo travel5
Family23
Friends getaway5
Rating Result
Very Bad
5
Bad
3
Average
22
Very Good
59
Extraordinary
20
Sundar Y
Very simple yet very nice hotel
I stayed 2 nights with family (2 families) taking 4 rooms. Made booking only few days before but got it for very reasonable price (with bfast). Due to Raya holidays, bfast spread was limited. This hotel do not hv swimming pool - else I've would given 5 stars. The hotel executive Mei Ling - a very special thanks to this wonderful lady to make changes n accommodate each n every single request I've made just within the few days prior to my arrival. All the hotel staffs r very helpful n fast. Room service was superb fast. Thank you to all Rocana Hotel staffs for making my holiday really wonderful.
Family - Jul 8, 2017
Peiyeen T
Breakfast was disappointing!
Worst breakfast experience i ever had. Basic food like eggs were not available. No nasi lemak! Not too sure is it because of fasting month which results in substandard buffet spread but other races should not be affected by this. In terms of cleanliness of the room, we found empty drink box in the corner of room, not the cleanest hotel in town.
Business - Jun 22, 2017
Carmen Y
Poor housekeeping
Checked in and happy to find the room very spacious but totally put off when stepped on the wooden floor! Its sticky and oily. Breakfast very limited choice with food poorly covered. Found flies attacking one dish. Location wise good with cafe and a place to chill right in front the hotel
Solo travel - Apr 13, 2017
tormm77
Great rooms and satisfactory service
Great hotel. Rooms are clean , nicely decorated and very comfortable bad. Bathroom was clean as well. Staff was professional and very efficient. The location is also great , just in middle of town. I woke up late and wasn't able to try their breakfast but everything else was great. March 2017
Solo travel - Mar 16, 2017
KKY1989
Only Average
Counter people not friendly at all. I stay here at least once a month. Request for extra key and will always tell me not enough keys, I'm like come on, I pay more than rm200 to stay here and you tell me not enough keys? Other than that, the rooms are clean. Water pressure however is horrible.
Business - Mar 12, 2017
See other reviews
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Multilingual staff
  • Public Facilities
    • Elevator
    • Parking
    • Safety deposit box
  • Business Facilities
    • Business center
    • Meeting facilities
  • Food and Drinks
    • Breakfast with surcharge
  • Things to Do
    • TV lounge
  • General
    • Smoking area
  • Connectivity
    • Free WiFi

      Location
      Staying at Rocana Hotel is a good choice when you are visiting Kuantan City.

      The hotel has a very good location, also near the Sultan Ahmad Shah Airport (KUA), which is only 14.02 km away.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Rocana Hotel

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Rocana Hotel.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Rocana Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

      With all facilities offered, Rocana Hotel is the right place to stay.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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