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Traveler Reviews Rocana Hotel
Number of reviews per page
20
20
40
40
Customer reviews
MF
Mohammad F. B. M. R.
Business
10.0
/10
Reviewed 40 week(s) ago
I stayed for 1 night. The room was clean and comfortable.
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K***g
Business
9.1
/10
Reviewed 41 week(s) ago
The hotel is clean and the staff is friendly.
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S***a
Medical
8.5
/10
Reviewed 46 week(s) ago
I can't come because of an emergency.
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SB
Sahinsha B. S. J.
8.5
/10
Reviewed 52 week(s) ago
The water pressure for taking a shower is really slow, the unlimited parking is narrow and it's hard to park when you're driving a big car.
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SM
Suryawati M. F.
8.5
/10
Reviewed 71 week(s) ago
Good and will stay here again. Thank you
1 people find it helpful
MR
Mohamad R. b. A. H.
6.1
/10
Reviewed 163 week(s) ago
Bilik tidak kalis bunyi. Bila alarm saya berbunyi jam 6.20 pagi, penghuni bilik sebelah ketuk pintu kuat2 (bilik jenis connecting) mungkin terkesan dengan bunyi alarm saya. Ini bermaksud tahap kalis bunyi very bad. Very bad experience.
1 people find it helpful
sm
sharifah m. a. b. s. m. a.
Family
10.0
/10
Reviewed 216 week(s) ago
I think this hotel so underrated! It exceeding my expectations! The variety breakfast they served was really good and tasty. The room was cozy with convenient space. This hotel also got basement parking (limited lot). The check-in and check out process also fast. The staff really helpful during my stay. This hotel also so nearby to famous mall in Kuantan, you just can walk. I will recommend this hotel to my friend 👍🏼.
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LH
Lai H. L.
8.5
/10
Reviewed 225 week(s) ago
The room is nice, the bed is king sized and clean and cozy. The toilet is clean and nice. Overall is good.
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s
suhizar
9.1
/10
Reviewed 228 week(s) ago
Located near to the shopping mall. Nice room and good breakfast.
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Ranggasamy
9.7
/10
Reviewed 277 week(s) ago
Feel welcome and tq Rocana for easy check in. Thanks to the guy @counter. you're superb. After a long drive, you keep the mood high 😊🤩
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KL
Khoo L. M.
9.7
/10
Reviewed 287 week(s) ago
Clean and spacious, strategic location, breakfast was delicious, recommended!
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NM
NORAZIAN M.
9.7
/10
Reviewed 290 week(s) ago
Had a good stay here. Good value for the money. Decent room, smooth check in and check out.
1 people find it helpful
SW
Sylvester W. L. K.
Business
9.7
/10
Reviewed 318 week(s) ago
good and clean, strategic location
1 people find it helpful
HM
Hui M.
Business
9.4
/10
Reviewed 331 week(s) ago
room is big and clean, service is food, breakfast have variety of choice, definitely will visit again
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AH
A Halim H.
6.0
/10
Reviewed 332 week(s) ago
service, room and food is good but parking is too limited
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II
Izyan I. R.
Family
9.4
/10
Reviewed 341 week(s) ago
Lovely and comfortable room, perfect for temporary accommodation.
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F
Fairus
Family
9.1
/10
Reviewed 343 week(s) ago
The room very comfortable. Staff very helpful and friendly. Good service
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FY
Fatin Y.
Family
9.1
/10
Reviewed 345 week(s) ago
Great value for money. Location was good and the room is beyond expectation.
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AN
Audrey N.
Business
9.7
/10
Reviewed 349 week(s) ago
Nice and clean hotel. I stayed at 517, room with a view.👍
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Ai
Ayub i.
Family
5.1
/10
Reviewed 350 week(s) ago
Phone service is very bad. I am requesting a change of date but I am not welcome. I paid RM360 for 2 rooms. Not fair. Not friendly. I'm very frustrated. Better don't stay at this hotel. Not customer friendly. Very poor service.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia