Royale Chulan Kuala Lumpur

8.6
/10
Very Good
1,818 reviews

What Guests Say About Their Stay

Distance To City Center (32)
Room Space (31)
Staff Friendliness (30)
Taste (23)

Zainal A. Z.

10.0
/ 10
The hotel is beyond my expectation. It is the first hotel I have been that has a filter water tap, a large fridge, and a cooker. It is also walking distance to the Pavilion and Bukit Bintang. The breakfast is excellent with lots of variety dishes. Will definitely come again. And the cost per night with breakfast is very reasonable.

Verified Traveler

10.0
/ 10
Staff was very friendly and accommodating. Room was spacious and clean. Buffet breakfast had an exceptional spread. Great location, 5-minute walk to Pavilion, without all the noise and chaos.

N***r

9.4
/ 10
Excellent value for money. Admittedly, this is an older property, but I really like the retro huge lobby, leather armchairs, chandelier, and indoor fish pool near the restaurant. The breakfast spread had a wide variety.

I***n

10.0
/ 10
Outstanding heritage hotel with a strong customer service focus. Rooms are large, well furnished with some traditional Malay decor. Breakfast buffet is varied and all food is of a good quality. I had a comfortable and enjoyable stay.

ernisusanty

9.7
/ 10
The hotel was excellent—well-maintained and rich in classic charm, allowing guests to truly feel the historical essence of traditional Malay style.
In the Area
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No 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Royale Chulan Hotel Kuala Lumpur Royale Chulan Kuala Lumpur is a hotel is located at Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Royale Chulan Kuala Lumpur

No 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Lobby Royale Chulan Kuala Lumpur
Lobby 2 Royale Chulan Kuala Lumpur

Discover More About Royale Chulan Kuala Lumpur

note: hotel was previously named The Royale Chulan Hotel Kuala Lumpur

Location


Royale Chulan Kuala Lumpur is a hotel is located at Kuala Lumpur City Centre.

About Royale Chulan Kuala Lumpur

Whether you are planning an event or other special occasions, Royale Chulan Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Royale Chulan Kuala Lumpur.

Royale Chulan Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Royale Chulan Kuala Lumpur provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Royale Chulan Kuala Lumpur, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Royale Chulan Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Royale Chulan Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Royale Chulan Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Royale Chulan Kuala Lumpur.

All facilities in Royale Chulan Kuala Lumpur

Bar, Cafe and Lounge Royale Chulan Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool Royale Chulan Kuala Lumpur
Swimming Pool
Fitness Center Royale Chulan Kuala Lumpur
Fitness Center
Functional Hall Royale Chulan Kuala Lumpur
Functional Hall
Common Space Royale Chulan Kuala Lumpur
Common Space

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Hot breakfast
  • Nightclub
  • Poolside bar
  • Pub
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Car rental
  • Secure parking
  • Valet parking

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa
  • Hot tub

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Kids and Pets

  • Babysitting
  • Babysitting with surcharge
  • Highchairs

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Royale Chulan Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

We accept Alipay here in Royale Chulan Kuala Lumpur. Royal Selangor Visitor Centre shuttle service provided by Royal Selangor: Royal Selangor Visitor Centre 4, Jalan Usahawan 6, Setapak Jaya 53300 Kuala Lumpur Tel +60 3 4145 6122 GPS Coordinates 3.196, 101.724 Opening Hours 9am till 5pm daily Admission Free Wheelchair Accessible Free Guided Tours in English, Bahasa Malaysia, Mandarin, Cantonese and Japanese Free shuttle van service is available from the hotel. Shuttle van pick up points hotel driveway. 1000hrs and 400hrs FIRST COME FIRST SERVE Contact +60 3 4145 6122 Smoking is strictly prohibited in the hotel. Please be aware that all areas of the Hotel are gazetted as non-smoking. This includes but is not limited to bedrooms, bathrooms, toilets, restaurants and common areas. As smoking is strictly prohibited in the Hotel, we notify our Guests of this policy upon your arrival on signs throughout the Hotel and on the no smoking sign near the lift landing area of your room level. Therefore, we restfully request you do not smoke in your room or anywhere in the Hotel. You may do so 10 feet (3 metres) away from the Hotel premises. Anyone found to be smoking or having smoked in our bedrooms will be subjected to a fine of RM300.00.
Be informed, parking is chargeable at RM5.00 per day for in-house guest..

Tourism Tax

Tourism tax MYR 15.00 will be charged upon check-in (per room/per night).
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royale Chulan Kuala Lumpur
402
Number of floors in Royale Chulan Kuala Lumpur
12
Another facilities in Royale Chulan Kuala Lumpur
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Royale Chulan Kuala Lumpur

What are available facilities at Royale Chulan Kuala Lumpur?
There are top facilites at Royale Chulan Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royale Chulan Kuala Lumpur?
The standard check-in time at Royale Chulan Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Royale Chulan Kuala Lumpur provide breakfast?
Yes, Royale Chulan Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Royale Chulan Kuala Lumpur?
Royale Chulan Kuala Lumpur is a 5.0-star hotel.
How many floors does Royale Chulan Kuala Lumpur have?
Royale Chulan Kuala Lumpur has 12 floors.
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More Reviews from Other Guests in Royale Chulan Kuala Lumpur

Overall Ratings & Reviews Royale Chulan Kuala Lumpur

Traveloka (818)
Other sources (1,000)
8.6
Very Good
From 1,000 reviews
Cleanliness

8.2

Room Comfort

8.8

Location

9.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royale Chulan Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Vincent
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great stay. Friendly staff
Helen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

room is very clean, service is excellent.
Christopher
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It's a very large hotel, but the rooms have definitely seen better days. The air conditioning in the rooms is quite poor and we found several loose electrical wires poking out of the walls (hopefully not connected, but we avoided just in case) Our initial room had balcony doors that couldn't be closed, leading to an early wake up thanks to the building site next door. The reception staff were helpful, offering alternatives, some with similar door problems, but we did eventually end up with a room that, while not exactly quiet, was at least better than the first. Noise aside, the rooms were large and comfortable, breakfast was good and very varied and the hotel is in a pretty decent location. We tried the hotel restaurant one night, too and were very happy with the food.
Read More
Alex
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Spacious, comfortable room and bed. Great big desk to work at. I would stay again for business. I waited a very long time to check in because staff at reception let people push in front of me, which was stressful. But the staff were otherwise very nice and helpful. Good little gym, nice big pool.
Courtnee
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent stay, very clean with great amenities & a fantastic breakfast.
AHMED
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We came for a business meeting. After check in we found out that carpet is dirty or burned. For our goal in our limited time we did not have time to complain. Upon check out we found out that parking has been deducted from our card RM 50, even though upon check in and out we clarified it with receptionist that we have a car and staff confirmed that after validating our card we scanned at car park, parking fees will be RM 5 only and we did validate the card. After check out the car, they deducted RM 50 and asked us to send email to the duty manager, and will be refunded after 45 days. How funny you easily take the money and takes 45 days to refund us,
Read More
Boon Hui
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The hotel is very very worn out with dilapidated facilities. Some amenities were cringe worthy, and adding to this was mould, stains n broken appliances. To top it up, the service was inconsistent, not meeting minimum hospitality standards . The saving grace was the good breakfast spread n helpful staff.
Katrina
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We were upgraded to a suite by the events coordinator. The space was ample , with a kitchen, living room, large bedroom, bathroom with a shower and a tub, and a large balcony with seating. All the furniture was comfortable, but the room was somewhat dated. The restaurant was terrific, and breakfast was wonderful. Staff members were friendly and helpful. The common areas of the hotel were beatiful and quite grand. However the guest rooms could use some updating.
Read More
Tahir
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Thank you
Othman
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Convenient
Mustafa
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Smoking area is wery bed
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean and friendly staff, overall enjoyable
Waseem
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The staff were very helpful and room service was good . Breakfast was excellent with tons of variety from around the world. highly recommend. Thank you Royale Chulan you are a great team xxx
B HB
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Great location, great room and great services.. Reception staff was friendly and helpful especially Zan Husein.. 👍👍... breakfast spread was great... Had great time here.. definitely better experience compared to the services I had in Royale Chulan Penang..
John
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The size of the room is very big. The room amenities are old, the pillows and bed have a musty smell.
Qiran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Overall pleasant experience. Convenient location, clean establishment, but the facilities are showing age.
Corrine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

A few minutes walk to the mall filled with shopping and eateries. Breakfast buffet with amazing selections.
Peter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Second visit this year, which was not as good as the first. Insufficient towels. The sink was old, repainted and distressed. Shower valve difficult to control as it tended to shutoff by itself. No coffee supplied and fridge didn't work (had to be replaced). Maintenance responded fairly well. We liked the location, very convenient to the Pavillion. The staff was always friendly and helpful. Breakfast was fair. The staff was a bit overwhelmed by a very large contingent of tourists converged for Rotary convention. We have always enjoyed our visit to the Royale Chulan, which provides excellent service and value. We would return again.
Read More
Dilber
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great stay
Denys
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Property ( at least the room that we were given) is showing its age and in need of upgrade - state of repair in the bathroom left a lot to be desired - room door handle was nearly falling off - but it was clean
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Royale Chulan Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Royale Chulan Kuala Lumpur

Traveloka (818)
Other sources (1,000)
8.6
Very Good
From 1,000 reviews
Cleanliness

8.2

Room Comfort

8.8

Location

9.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royale Chulan Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Vincent
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great stay. Friendly staff
Helen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

room is very clean, service is excellent.
Christopher
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It's a very large hotel, but the rooms have definitely seen better days. The air conditioning in the rooms is quite poor and we found several loose electrical wires poking out of the walls (hopefully not connected, but we avoided just in case) Our initial room had balcony doors that couldn't be closed, leading to an early wake up thanks to the building site next door. The reception staff were helpful, offering alternatives, some with similar door problems, but we did eventually end up with a room that, while not exactly quiet, was at least better than the first. Noise aside, the rooms were large and comfortable, breakfast was good and very varied and the hotel is in a pretty decent location. We tried the hotel restaurant one night, too and were very happy with the food.
Read More
Alex
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Spacious, comfortable room and bed. Great big desk to work at. I would stay again for business. I waited a very long time to check in because staff at reception let people push in front of me, which was stressful. But the staff were otherwise very nice and helpful. Good little gym, nice big pool.
Courtnee
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent stay, very clean with great amenities & a fantastic breakfast.
AHMED
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We came for a business meeting. After check in we found out that carpet is dirty or burned. For our goal in our limited time we did not have time to complain. Upon check out we found out that parking has been deducted from our card RM 50, even though upon check in and out we clarified it with receptionist that we have a car and staff confirmed that after validating our card we scanned at car park, parking fees will be RM 5 only and we did validate the card. After check out the car, they deducted RM 50 and asked us to send email to the duty manager, and will be refunded after 45 days. How funny you easily take the money and takes 45 days to refund us,
Read More
Boon Hui
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The hotel is very very worn out with dilapidated facilities. Some amenities were cringe worthy, and adding to this was mould, stains n broken appliances. To top it up, the service was inconsistent, not meeting minimum hospitality standards . The saving grace was the good breakfast spread n helpful staff.
Katrina
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We were upgraded to a suite by the events coordinator. The space was ample , with a kitchen, living room, large bedroom, bathroom with a shower and a tub, and a large balcony with seating. All the furniture was comfortable, but the room was somewhat dated. The restaurant was terrific, and breakfast was wonderful. Staff members were friendly and helpful. The common areas of the hotel were beatiful and quite grand. However the guest rooms could use some updating.
Read More
Tahir
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Thank you
Othman
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Convenient
Mustafa
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Smoking area is wery bed
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean and friendly staff, overall enjoyable
Waseem
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The staff were very helpful and room service was good . Breakfast was excellent with tons of variety from around the world. highly recommend. Thank you Royale Chulan you are a great team xxx
B HB
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Great location, great room and great services.. Reception staff was friendly and helpful especially Zan Husein.. 👍👍... breakfast spread was great... Had great time here.. definitely better experience compared to the services I had in Royale Chulan Penang..
John
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The size of the room is very big. The room amenities are old, the pillows and bed have a musty smell.
Qiran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Overall pleasant experience. Convenient location, clean establishment, but the facilities are showing age.
Corrine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

A few minutes walk to the mall filled with shopping and eateries. Breakfast buffet with amazing selections.
Peter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Second visit this year, which was not as good as the first. Insufficient towels. The sink was old, repainted and distressed. Shower valve difficult to control as it tended to shutoff by itself. No coffee supplied and fridge didn't work (had to be replaced). Maintenance responded fairly well. We liked the location, very convenient to the Pavillion. The staff was always friendly and helpful. Breakfast was fair. The staff was a bit overwhelmed by a very large contingent of tourists converged for Rotary convention. We have always enjoyed our visit to the Royale Chulan, which provides excellent service and value. We would return again.
Read More
Dilber
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great stay
Denys
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Property ( at least the room that we were given) is showing its age and in need of upgrade - state of repair in the bathroom left a lot to be desired - room door handle was nearly falling off - but it was clean
Number of reviews per page
20
40