The Magellan Sutera is a 5-star resorts that has been welcoming guests since 1999.
The accommodation went through a renovation in 2014.
The Magellan Sutera is part of Independent.
There are 456 rooms spread across 5 floors.
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The Magellan Sutera
Resorts
Preferred Partner Plus
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8.4
/10
Very Good
1,169 reviews
What Guests Say About Their Stay
Jyoti
10.0
/ 10
Gym was in a separate building which was a little bit of a pain and yoga sessions were further still which wasn’t great
Gillian
10.0
/ 10
Large spacious resort complex - excellent facilities - clean & well decorated communal areas (lobby, restaurant, poolside, gardens).
Even though it was a large resort with many people, it didn’t feel claustrophobic and it was very quiet throughout the day and night.
All staff were so friendly, pleasant & helpful.
On initial inspection of the room, it was spacious & very well presented - good quality fabrics/curtains/bedding. Once settled in the room it was obvious the room was tired & sloppy and the room needed a good proper clean - flaky paint, chipped paintwork, dirty carpet, rotten wood, water damaged & faded marble, heavy layers of dust/dirty along the walls & floor, broken patio metal framed doors, dirty plastic chairs on the balcony.
Bed was a bit too hard for my liking - but good quality sheets & bedding.
Excellent shower pressure & lots of hot water.
All in all - it was a lovely comfortable place to stay and I would stay again - however just be aware of the smaller details that doesnt make the resort 5star
Lisa
10.0
/ 10
Love the buffet breakfast, so much to choose from. Pools are great, close to other dining. This is our second visit and we will definitely be back again
In the Area
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1 Sutera Harbour Boulevard Kota Kinabalu, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
Main Facilities
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This accommodation offers:
Outdoor pool
Golf course
Outdoor tennis court
Bowling alley
Private beach
Poolside bar
Table tennis
Game room
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Family room
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
What's around The Magellan Sutera
1 Sutera Harbour Boulevard Kota Kinabalu, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
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Discover More About The Magellan Sutera
General Information
The Magellan Sutera is a 5-star resorts that has been welcoming guests since 1999. The accommodation went through a renovation in 2014. The Magellan Sutera is part of Independent. There are 456 rooms spread across 5 floors.
Location
Located at 1 Sutera Harbour Boulevard Kota Kinabalu in Kota Kinabalu, Malaysia. Those looking to explore will find Tanjung Aru Perdana Park, Stella Maris Catholic Church, and Sembulan Mosque nearby. Closest airport is Kota Kinabalu International Airport (BKI), 3.982 km away from the accommodation.
Facilities & Amenities
The Magellan Sutera has Outdoor pool, Golf course, Outdoor tennis court, Bowling alley, Private beach, and more.
Business Facilities
For guests traveling for work, The Magellan Sutera has Meeting facilities available on-site.
Dining
Guests can stop by the café.
Contact
Email: susan.sion@suteraharbour.com.my
Phone number: +6088318888
Website: www.suteraharbour.com/
All facilities in The Magellan Sutera
Facility
- Outdoor pool
- Golf course
- Outdoor tennis court
- Bowling alley
- Private beach
- Poolside bar
- Table tennis
- Game room
Others
Guest Services
- Wedding service
- Express check-out
- Luggage storage
- Laundry Service
- Multilingual staff
- Tours
- Concierge
- Doorman
- 24-hour front desk
- 24-hour security
- Express check-in
- Currency exchange
- Front desk
Transportation
- Shopping center shuttle
- Valet parking
- Secure parking
Sports & Recreation
- Squash
- Billiard
- Game room
- Badminton
- Table Tennis
- Outdoor tennis court
- Bowling alley
Public Facilities
- Coffee shop
- Room service
- Safety deposit box
- Restaurant
- Elevator
Connectivity
- Wi-Fi in public areas
- LAN Internet access
- Wi-Fi
Accommodation Facilities
- Car park
- Family room
- Smoking area
Nearby Facilities
- ATM/Bank
- Hair salon
Activity & Leisure
- Hot tub
- Children's play area
- Private beach
- Outdoor pool
- Karaoke
- Spa
- Sauna
- Massage
Accessibility
- Wheelchair accessible
Family & Kids
- Children's club
- Children's pool
Shuttle Service
- Transfer service
Meals & Dining
- Poolside Bar
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in The Magellan Sutera
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring Passport (for International Guests). The required documents can be in the form of soft copy.
Upon check-in, you are required to bring Passport (for International Guests). The required documents can be in the form of soft copy.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Available rooms at The Magellan Sutera | 456 |
Number of floors in The Magellan Sutera | 5 |
Another facilities in The Magellan Sutera | Wedding service, Express check-out, Luggage storage, Laundry Service, Multilingual staff |
Frequently asked question in The Magellan Sutera
What is normal check-in & check-out time at The Magellan Sutera?
The standard check-in time at The Magellan Sutera is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of The Magellan Sutera?
The Magellan Sutera is a 5.0-star hotel.
How many floors does The Magellan Sutera have?
The Magellan Sutera has 5 floors.
How many rooms are available at The Magellan Sutera?
The Magellan Sutera has 456 rooms in total.
Does The Magellan Sutera have a swimming pool?
Yes, a swimming pool is available at The Magellan Sutera.
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More Reviews from Other Guests in The Magellan Sutera
Overall Ratings & Reviews The Magellan Sutera
Traveloka (168)
Other sources (1,001)
8.4
Very Good
From 1,001 reviews
Cleanliness
8.2
Room Comfort
8.6
Location
9.2
Service and Facilites
8.4
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Traveler Reviews The Magellan Sutera
Number of reviews per page
20
40
Top reviews
Hapsah
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Dated buildings that have not been updated or well cared for. Our room was large, but not particularly comfortable. Food was ok, but breakfast was quite chaotic at the main restaurant.
Jyoti
with Children
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Gym was in a separate building which was a little bit of a pain and yoga sessions were further still which wasn’t great
Anton
with Partner
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Amazin breakfast. See wiev.
Gillian
with Partner
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Large spacious resort complex - excellent facilities - clean & well decorated communal areas (lobby, restaurant, poolside, gardens).
Even though it was a large resort with many people, it didn’t feel claustrophobic and it was very quiet throughout the day and night.
All staff were so friendly, pleasant & helpful.
On initial inspection of the room, it was spacious & very well presented - good quality fabrics/curtains/bedding. Once settled in the room it was obvious the room was tired & sloppy and the room needed a good proper clean - flaky paint, chipped paintwork, dirty carpet, rotten wood, water damaged & faded marble, heavy layers of dust/dirty along the walls & floor, broken patio metal framed doors, dirty plastic chairs on the balcony.
Bed was a bit too hard for my liking - but good quality sheets & bedding.
Excellent shower pressure & lots of hot water.
All in all - it was a lovely comfortable place to stay and I would stay again - however just be aware of the smaller details that doesnt make the resort 5star
Read More
BYUNG HO
Family
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Hotel location, private sea, outside pool is very good !
also another outdoor swimming pool (for 5 lanes racing style) is excellent for swim lover.
Only problem is too old room interior & maintenance. Mosquito problem also when you sleep.
Bethany
with Children
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Fun place to stay with a family. Lots of kid friendly areas and activities.
SUNG JAE
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Good
Mohan
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Good
AZARINA
Leisure with Partner
6.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
For the rate that this hotel charge (walk in rate was RM800) the hotel could do better in the following areas:
1. Wifi connection kept cutting off
2. Limited TV channel options. Poor TV resolution
3. Algae in the perimeter drain of the lap pool
4. Leaking plumbing fixtures in bathtub and at the valve to the toilet
5. Not up to 5 star hotel cleanliness
6. Air conditioner was out at their Strikers Bowl but luckily the first game (the only game we played was complimentary). Had to switch to different lanes several times because of malfunctions.
Pros:
1. Staff was excellent and courteous
2. Breakfast options were excellent
3. Experience at Mandara Spa was excellent
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AZARINA
Leisure Family
6.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Overall it was a good stay however I extended my stay for another night and the walk-in rate was RM800 or about USD200. For USD200, I expect the best from this hotel but the stay was not worth this rate. Wifi connection kept cutting off, the plumbing fixtures leak in the bath tub and to the toilet washlet. Lap pool could had algae on the drain along the perimeter of the pool. Staff however was really great. Breakfast food was great.
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SUNG-WON
Leisure Family
4.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
The room that we first received was terrible. It was really smelly and could not stay in more than an hourl
Jeffrey
Leisure
8.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Everything good and tidy
Peter
Business and Leisure Family
4.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Very tired - if it’s a 3 star then that’s okay but it’s priced far more expensively. It is convenient for the airport - 15mins. Rooms are just worn out
Lisa
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Love the buffet breakfast, so much to choose from. Pools are great, close to other dining. This is our second visit and we will definitely be back again
Faith
Business and Leisure
6.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
This place is fine but I’d say very much surface style over substance.
Hidayah
with Partner
10.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
Friendly and very good customer service especially from the front desk,which i can thank enough to help me solve some of difficult face during my stay!!worth for money
Carla
Leisure
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Lovely staff, beautiful location and comfortable, clean room
Jacquie
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Great room, great view.
Lots of dining options. Pools not crowded.
Charlaine
Leisure Family
8.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
Beautiful property with amazing views of the ocean. Lovely private beach within the resort which is ideal for children. The hotel staff were courteous, welcoming and ever ready to assist. True Sabahan hospitality!
Zainab
with Partner
8.0
/10
Reviewed 110 week(s) ago
Hotels.com verified review
Staff not really friendly
Number of reviews per page
20
40
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