Aloft by Marriott Cancun

Hotels
8.4
/10
Very Good
82 reviews

What Guests Say About Their Stay

Tim

10.0
/ 10
I recently stayed at the hotel Aloft Cancun and had a genuinely great experience from start to finish. The check-in process was smooth and welcoming, the staff specifically the hotel manager Mario made me feel valued right away. Everyone I interacted with was professional, friendly, and quick to help with any questions. The room was clean, spacious, and very comfortable. The bed was especially cozy, and I appreciated the small details like fresh linens, well-stocked toiletries, and a quiet atmosphere that made it easy to relax. Housekeeping clearly takes pride in their work. The location was another big plus — convenient to restaurants, shopping, and local attractions, while still feeling peaceful and safe. The amenities were well-maintained, and everything functioned exactly as it should. Overall, the Aloft delivered excellent value for the price. I would absolutely stay here again and would confidently recommend it to anyone looking for comfort, convenience, and great service.

Kahlil

10.0
/ 10
Staff was very helpful, the room was spotless, and having an open bar for 12 hours each day with no extra charge was the cherry on top. I would definitely stay here again it was great!!

Avery Jay

10.0
/ 10
Everything. Just an amazing time. The staff was always super helpful and super understanding. They were always doing their best to accommodate.
In the Area
See Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Aloft Cancun is a good choice when you are visiting Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Aloft by Marriott Cancun

Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Lobby Aloft by Marriott Cancun
Lobby 2 Aloft by Marriott Cancun

Discover More About Aloft by Marriott Cancun

General


Near Forum Beach

Location


With a stay at Aloft by Marriott Cancun in Cancun (Zona Hotelera), you'll be steps from UltraMar Ferry Terminal and Cancun Convention Center. This hotel is 0.1 mi (0.2 km) from Caracol Beach and 2.3 mi (3.7 km) from La Isla Shopping Mall.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

UltraMar Ferry Terminal - 0.1 km / 0.1 mi
Cancun Convention Center - 0.2 km / 0.1 mi
Plaza Caracol Mall - 0.2 km / 0.1 mi
Caracol Beach - 0.2 km / 0.1 mi
Nichupté Lagoon - 0.2 km / 0.2 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.4 km / 0.2 mi
Gaviota Azul Beach - 0.4 km / 0.3 mi
Forum By The Sea Mall - 0.4 km / 0.3 mi
Forum Beach - 0.5 km / 0.3 mi
Playa Ancha - 1 km / 0.6 mi
Chac Mool Beach - 1.1 km / 0.7 mi
Cancun Golf Club at Pok Ta Pok - 1.9 km / 1.2 mi
Tortuga Beach - 3.3 km / 2 mi
La Isla Shopping Mall - 3.5 km / 2.1 mi
El Sol de Cancun - 3.5 km / 2.2 mi

The preferred airport for Aloft by Marriott Cancun is Cancun Intl. Airport (CUN) - 23.3 km / 14.5 mi

Facilities


Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

Business Facilities


Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Cancun? This hotel has 366 square feet (34 square meters) of space consisting of conference space and a meeting room.

Dining


You can enjoy a meal at NOOK serving the guests of Aloft by Marriott Cancun, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 177 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Aloft by Marriott Cancun

Bar, Cafe and Lounge Aloft by Marriott Cancun
Bar, Cafe and Lounge
Swimming Pool Aloft by Marriott Cancun
Swimming Pool
Fitness Center Aloft by Marriott Cancun
Fitness Center
Functional Hall Aloft by Marriott Cancun
Functional Hall
Lobby Aloft by Marriott Cancun
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Things to Do

  • Outdoor pool
  • TV lounge
  • Fitness center
  • Pool sun loungers

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Parking
  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Swimming pool
  • Banquet

Business Facilities

  • Business facilities
  • Conference rooms

Sports and Recreations

  • Fitness center
  • Billiard

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Aloft by Marriott Cancun

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Only Dogs Cats Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 3 per accommodation, per night

We have included all charges provided to us by the property.

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), LGBTQIA+ friendly, Parking height restrictions apply, Beach nearby
  • Fee for continental breakfast: approximately MXN 270 for adults and MXN 135 for children
  • Pet fee: MXN 68.5 per accommodation, per night (maximum MXN 2550 per stay)
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aloft by Marriott Cancun
177
Number of floors in Aloft by Marriott Cancun
10
Another facilities in Aloft by Marriott Cancun
Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage

Frequently asked question in Aloft by Marriott Cancun

What are available facilities at Aloft by Marriott Cancun?
There are top facilites at Aloft by Marriott Cancun such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Aloft by Marriott Cancun?
The standard check-in time at Aloft by Marriott Cancun is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Aloft by Marriott Cancun provide breakfast?
Yes, Aloft by Marriott Cancun provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Aloft by Marriott Cancun?
Aloft by Marriott Cancun is a 3.5-star hotel.
How many floors does Aloft by Marriott Cancun have?
Aloft by Marriott Cancun has 10 floors.
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More Reviews from Other Guests in Aloft by Marriott Cancun

8.4
Very Good
From 82 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Aloft by Marriott Cancun

Number of reviews per page
20
40
Top reviews
Martin
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean, with basic amenities (mini fridge, coffee maker, hair dryer, body wash/shampoo/conditioner in shower, body cream and hand soap in bathroom. Free open bar from 9 am to 9 pm. Nice rooftop view, with pool on rooftop. If you want pool towels, ask the reception. Check out at noon. Well located.
Douglas
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient to downtown shopping and restaurants as well as the beach. Room was clean and staff were very courteous.
Marilyn
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was okay however room was very cold and thermostat would not work. Maintenance came but still did not work. He provided an explanation quickly in Spanish and left. Also television was not working and a fellow came to hook up a connection then it worked fine. We had to shut off thermostat for the night to get a degree of warm comfort. However, despite what we encountered, we did like the hotel, free breakfast and its location. I would stay again.
Read More
Tim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I recently stayed at the hotel Aloft Cancun and had a genuinely great experience from start to finish. The check-in process was smooth and welcoming, the staff specifically the hotel manager Mario made me feel valued right away. Everyone I interacted with was professional, friendly, and quick to help with any questions. The room was clean, spacious, and very comfortable. The bed was especially cozy, and I appreciated the small details like fresh linens, well-stocked toiletries, and a quiet atmosphere that made it easy to relax. Housekeeping clearly takes pride in their work. The location was another big plus — convenient to restaurants, shopping, and local attractions, while still feeling peaceful and safe. The amenities were well-maintained, and everything functioned exactly as it should. Overall, the Aloft delivered excellent value for the price. I would absolutely stay here again and would confidently recommend it to anyone looking for comfort, convenience, and great service.
Read More
Terrance
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel was ok. Nothing special… Good for a night or two. Near the party area
Donald
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was friendly. Great amenities. Great location. Would definitely stay here again.
Gary
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was great with quick check in etc., we had to leave early in the morning 5:30 a.m. and they provided a sack lunch for us to pu when we checked out!
Kahlil
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was very helpful, the room was spotless, and having an open bar for 12 hours each day with no extra charge was the cherry on top. I would definitely stay here again it was great!!
Nancy
icon-Business Family
Business Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff was very friendly, very cute hotel, but seem to be a little disorganized as we had to wait. About 40 minutes to get our room.
Avery Jay
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything. Just an amazing time. The staff was always super helpful and super understanding. They were always doing their best to accommodate.
ComoCactus
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good But...the shower, water pressure is very low Desayuno....como americano. Mal calidad. Expectaba Jugo natural,mexican style food
Vanessa
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Strange rooftop pool - very few chairs scattered around. Very busy beach, not super clean hotel. Not terrible overall but it’s not the Mexican resort experience we were looking for.
Xin Joyce
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very clean, staff is friendly . Close to everything…..
Mohammed
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very clean and strategically located for all activities and transportation. Value for money!
Yong
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Take so long (near 3 hours)for check in.
Ashwini
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

For breakfast they somehow add bacon in scrambled eggs which may not be okay for many people.
Braughnwynn
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The stay was terrible! We checked out a day early. I reserved a king bed ocean view room. That is not what we were given. Furthermore, there were all sorts of problems with the room — toilet not flushing, shower not draining, non working safe. And the condition of the room…. At the very least a fresh coat of paint. The “rooftop bar” is a joke. Not at all a rooftop bar. 8 lounge chairs & a couple sitting chairs on a cement slab are hardly what one would call a rooftop bar. I made management aware of all the issues and yet did nothing! They even admitted room 408 is a terrible room… and yet nothing.
Read More
Prashant
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good value
Shastri
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent location.
Dana
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room's temprature was unable to be regulated. It was very cold throughout the stay and we were told that there was no heater in the room. Maintenance came into adjust the fan but the room quickly turned back to being cold.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Aloft by Marriott Cancun

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 82 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Aloft by Marriott Cancun

Number of reviews per page
20
40
Top reviews
Martin
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean, with basic amenities (mini fridge, coffee maker, hair dryer, body wash/shampoo/conditioner in shower, body cream and hand soap in bathroom. Free open bar from 9 am to 9 pm. Nice rooftop view, with pool on rooftop. If you want pool towels, ask the reception. Check out at noon. Well located.
Douglas
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient to downtown shopping and restaurants as well as the beach. Room was clean and staff were very courteous.
Marilyn
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was okay however room was very cold and thermostat would not work. Maintenance came but still did not work. He provided an explanation quickly in Spanish and left. Also television was not working and a fellow came to hook up a connection then it worked fine. We had to shut off thermostat for the night to get a degree of warm comfort. However, despite what we encountered, we did like the hotel, free breakfast and its location. I would stay again.
Read More
Tim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I recently stayed at the hotel Aloft Cancun and had a genuinely great experience from start to finish. The check-in process was smooth and welcoming, the staff specifically the hotel manager Mario made me feel valued right away. Everyone I interacted with was professional, friendly, and quick to help with any questions. The room was clean, spacious, and very comfortable. The bed was especially cozy, and I appreciated the small details like fresh linens, well-stocked toiletries, and a quiet atmosphere that made it easy to relax. Housekeeping clearly takes pride in their work. The location was another big plus — convenient to restaurants, shopping, and local attractions, while still feeling peaceful and safe. The amenities were well-maintained, and everything functioned exactly as it should. Overall, the Aloft delivered excellent value for the price. I would absolutely stay here again and would confidently recommend it to anyone looking for comfort, convenience, and great service.
Read More
Terrance
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel was ok. Nothing special… Good for a night or two. Near the party area
Donald
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was friendly. Great amenities. Great location. Would definitely stay here again.
Gary
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was great with quick check in etc., we had to leave early in the morning 5:30 a.m. and they provided a sack lunch for us to pu when we checked out!
Kahlil
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was very helpful, the room was spotless, and having an open bar for 12 hours each day with no extra charge was the cherry on top. I would definitely stay here again it was great!!
Nancy
icon-Business Family
Business Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff was very friendly, very cute hotel, but seem to be a little disorganized as we had to wait. About 40 minutes to get our room.
Avery Jay
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything. Just an amazing time. The staff was always super helpful and super understanding. They were always doing their best to accommodate.
ComoCactus
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good But...the shower, water pressure is very low Desayuno....como americano. Mal calidad. Expectaba Jugo natural,mexican style food
Vanessa
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Strange rooftop pool - very few chairs scattered around. Very busy beach, not super clean hotel. Not terrible overall but it’s not the Mexican resort experience we were looking for.
Xin Joyce
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very clean, staff is friendly . Close to everything…..
Mohammed
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very clean and strategically located for all activities and transportation. Value for money!
Yong
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Take so long (near 3 hours)for check in.
Ashwini
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

For breakfast they somehow add bacon in scrambled eggs which may not be okay for many people.
Braughnwynn
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The stay was terrible! We checked out a day early. I reserved a king bed ocean view room. That is not what we were given. Furthermore, there were all sorts of problems with the room — toilet not flushing, shower not draining, non working safe. And the condition of the room…. At the very least a fresh coat of paint. The “rooftop bar” is a joke. Not at all a rooftop bar. 8 lounge chairs & a couple sitting chairs on a cement slab are hardly what one would call a rooftop bar. I made management aware of all the issues and yet did nothing! They even admitted room 408 is a terrible room… and yet nothing.
Read More
Prashant
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good value
Shastri
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent location.
Dana
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room's temprature was unable to be regulated. It was very cold throughout the stay and we were told that there was no heater in the room. Maintenance came into adjust the fan but the room quickly turned back to being cold.
Number of reviews per page
20
40