What do past guests say about Anah Suites?

Anah Suites is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Anah Suites

Name: Anah Suites
Address: Avenida 20 entre las calles 14 y 16, Solidaridad, Estado de Quintana Roo, Mexico, 77710, Avenida 20 entre las calles 14 y 16, Estado de Quintana Roo, 77710, Mexico
Rating: 8.2

Hotels

8.2

/10

Very Good

322 reviews

What Guests Say About Their Stay

Ospa

10.0

/ 10

Le concierge Eric a été d'une grande aide, nous avons qu'il soit disponible.

See translation

Verified traveler

10.0

/ 10

The only bad thing about this property was the fact that the elevators were not working. Other than that it was perfect.

ANDRIUS

10.0

/ 10

Very nice location very good property only needs little tlc some stuff were broken

In the Area

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Avenida 20 entre las calles 14 y 16, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

Swimming Pool

WiFi

Elevator

Anah Suites is a hotel is located at Solidaridad.

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What's around Anah Suites

Avenida 20 entre las calles 14 y 16, Solidaridad, Estado de Quintana Roo, Mexico, 77710

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Discover More About Anah Suites

Location

Anah Suites is a hotel is located at Solidaridad.

About Anah Suites

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Anah Suites is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Anah Suites.

All facilities in Anah Suites

Others

Things to Do

Beach umbrella
Outdoor pool
Beach towel
Beach sun loungers

Public Facilities

Others
Smoke-free area
Safety deposit box
Elevator

Hotel Services

Tours
Luggage storage
Multilingual staff
Concierge

General

Rooftop terrace
Parking
Terrace

Sports and Recreations

Game room
Fitness center

Kids and Pets

Babysitting with surcharge

Food and Drinks

Poolside bar

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Business Facilities

Business center

Accommodation Policy & General Information in Anah Suites

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 2)
Pet fee: USD 25 per pet, per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cash deposit: USD 300.00 per accommodation, per stay
A damage deposit of USD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 22:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 22:00 - to 11:00
Available rooms at Anah Suites	70
Number of floors in Anah Suites	3
Another facilities in Anah Suites	Beach umbrella, Outdoor pool, Beach towel, Beach sun loungers, Others

Frequently asked question in Anah Suites

What are available facilities at Anah Suites?

There are top facilites at Anah Suites such as Swimming Pool, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Anah Suites?

The standard check-in time at Anah Suites is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00

What is the star rating of Anah Suites?

Anah Suites is a 4.0-star hotel.

How many floors does Anah Suites have?

Anah Suites has 3 floors.

How many rooms are available at Anah Suites?

Anah Suites has 70 rooms in total.

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More Reviews from Other Guests in Anah Suites

Overall Ratings & Reviews Anah Suites

Other sources (322)

8.2

Very Good

From 322 reviews

Cleanliness

8.8

Room Comfort

8.8

Location

9.2

Service and Facilites

8.2

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Traveler Reviews Anah Suites

Number of reviews per page

Top reviews

Jesus

Leisure with Children

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Greattttttt

Ospa

Leisure with Partner

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Le concierge Eric a été d'une grande aide, nous avons qu'il soit disponible.

romain

Business

4.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

The room wasn't at all like the pictures and had the minimal equipment. A bed, AC,Light, not even a small fridge.Really different from the descriptions

Bruce

Leisure with Friends

2.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Just bad

John

6.0

/10

Reviewed 46 week(s) ago

Hotels.com verified review

The description states deluxe room. Its a bed with a bathroom, more like a standard room, but there is no safe in the room The problem with the company that manages them is that there is no communication, even the reception staff stated this, they werre suppose to send me the code to the door on the day of arrival myself and the reception staff were trying to contact the management agency to try to getthe code to the door this was after travelling for 18hrs, so was not best pleased with the management agency

Jade

Family

4.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Condo 201 Not easy to reach the management for the internet that not work no internet 7 of 9 days rentals and compensation for that ....300 $ for personnal internet use ...and no ways to find an agrement .. charge for dirty towels , lack of équipements for kitchen , no broom ...3 plate for a 4 persons rental etc ...

Perlita

Leisure Family

6.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

The property was ok however, the apartment was not entirely clean. I was asked for a deposit as I was given the keys. I was questioned about some stains that were found on the bed spread. The pots in the kitchen were dirty and scratched. What I did like was that the location was perfect and walkable.

Nabil

Business Family

2.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Avoid at All Costs—Health Hazard and Scam Central This is the worst place I’ve stayed in 30 years of traveling to 50 countries. The location is misleading—the actual building isn’t where it’s listed on Google Maps. We were stuck in 201N, directly above a noisy street where trucks and buses kept us awake all night. The mattress was as comfortable as a slab of concrete. The bathroom is a mold-infested disaster, with black mold everywhere. I left with an ear infection from sleeping on their filthy bed, and I’m still dealing with hearing loss and ringing in my ears. The kitchen is unusable—no appliances, no utensils, and filth everywhere. Clean towels or sheets? Only if you pay $60, and the “complimentary cleaning” doesn’t actually clean anything. Worse, they rummaged through my partner’s purse and left fresh bloodstains on the floor. The plumbing is horrendous—showers barely trickle water, and the toilets don’t flush. When you complain, they hand you a plunger and walk away. To top it off, the concierge confirmed they had my laptop charger but refused to answer calls or messages when my driver arrived to pick it up. Clearly, they stole it. Avoid this nightmare. It’s unsafe, unsanitary, and staffed by thieves. Stay anywhere else.

Afif

Leisure Family

4.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Good location however the toliets were broken they did fix it, shower head had limited water. The clean up team should properly sanitize the place and disinfect it. They wanted $25 usd to change towels, $60 to change the bed sheets. Very stingy with toliet paper, no dishwashing soap, no paper towel.

Steven

2.0

/10

Reviewed 58 week(s) ago

Hotels.com verified review

The apartment was advertised as "individually furnished" and had no furniture at all other than the bed. It was also represented to have a safe, and it did not.

Oren

Friends and Family

4.0

/10

Reviewed 60 week(s) ago

Hotels.com verified review

The place is modern, the rooftop pool is very nice can’t complain, bed is comfortable. Two of the towels had stains, floor was unclean, air conditioning was not cold at all. Oh and there is a school right in front of it with loud bells and kids all day long. Staff at reception were nice, staff responsible for the room less nice and a bit rude and unfriendly.

Verified traveler

Friends and Family

2.0

/10

Reviewed 65 week(s) ago

Hotels.com verified review

I got screwed. Paid the hotel via Hotel.com. Once I got to the hotel they would not let me stay unless I had a "code". They gave me a phone number to call to get this code, but no one answered. I tried for hours across 2 days. So I have no idea about the place, but for me, it sucked. Now I'm trying to get a credit back on my credit card.

Jacinthe

Leisure with Children

6.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Although the condo unit (204 and 204B) looks nice and is a very good size, it’s located facing the street (Avenida 20) and therefore is a very noisy unit. That avenue is quite busy and loud vehicles pass on it constantly (especially since the building is located next to the ADO bus station). I do not recommend that unit if you want a relaxing night and if you are not a deep sleeper. The door lock inside the condo does not lock the door so use the key to lock the deadlock from the inside if you want to lock the door at night. Other units in the building are rented to longer term tenants and there is always a person at the front desk to manage the ins and outs of the building. No unregistered visitors permitted after 10pm which is great. Coffee pot was broken. Floors were very dirty (porous tile is hard to clean) so keep your shoes or flip flops on. No AC in the bathroom of unit 204B because the shower has a shuttered window with no glass. We had to buy or own garbage bags, dish soap and toilet paper as it is more of an airbnb unit. Missing a few kitchen items that would be very useful such as a can opener and toaster.

Sandro

Leisure Family

8.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

Its location is quite centric and the entire building is so quiet in the evening. Was there for 1 week and the elevator was out of service, unsure why it never got fixed.

Verified traveler

Leisure Family

10.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

The only bad thing about this property was the fact that the elevators were not working. Other than that it was perfect.

Manuel

Friends and Family

6.0

/10

Reviewed 78 week(s) ago

Hotels.com verified review

The address was wrong on the itinerary and on google maps. When I called them, a generic voice mailbox answered. The place is ok but dated. TVs are dated and not working so well.

Ivana

Friends and Family

2.0

/10

Reviewed 79 week(s) ago

Hotels.com verified review

Fiz uma reserva com dois quartos e dois banheiros e me deram um apartamento com apenas um quarto. Duas pessoas tiveram que dividir um sofá pequeno, sem roupa de cama.

SILVIO A

6.0

/10

Reviewed 84 week(s) ago

Hotels.com verified review

In practice, the unit is not a hotel room but an apartment managed by a residential unit management company. There is no concierge and administration on site for direct communication. The building does not offer any type of food and the (simple) apartment does not even have a minibar in which the guest can keep cold water or even perishable food. The best and most expensive units do offer a complete structure. The hot water in the bathroom was inoperative and, despite being informed to the administrator, the problem was not resolved and they only offered me another room on the last day of my stay.

Brian

8.0

/10

Reviewed 85 week(s) ago

Hotels.com verified review

Clean modern suite, with excellent linens and bed. Only complaint was no drinking water on arrival in the evening. Needed a fridge too, Playa is very warm.

Ariba

Leisure with Partner

4.0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

Although we booked Anah Suites which is listed as a hotel, we were placed at Anah downtown which is a vacation ROOM rental and NOT a hotel. Very strange and was very inconvenient trying to find the place. Would not recommend.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.