Chan-Kah Resort Village

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8.8
/10
Very Good
884 reviews

What Guests Say About Their Stay

Olivia

10.0
/ 10
Just wow! Our stay was incredible. The grounds are so beautiful and it was like paradise! Everyone was kind and helpful. There is delicious food at the restaurant and coffee in the morning. The wildlife and rainforest is all around you and a beautiful pool! 10 out of 10 would recommend to everyone!

Ralph

10.0
/ 10
It is a treat to visit. We have been 6-7 times and it’s always wonderful! Wilson was exceptional at the front desk!

Ludmila

10.0
/ 10
We liked everything. This hotel/property is amazing. While showing some age, the rooms/cabanas are spacious and comfortable, featuring nice patios. The three interconnected pools are wonderful with massage fountain features. The restaurant food and service were good. The best part is the natural jungle that surrounds you. The insects, the mammals and the most amazing howling monkeys! Oh I miss them already. Also Starbucks station. The archeological site, most amazing, just meters away. Vert highly recommended.
In the Area
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KM. 3 Carretera Palenque- Ruinas, Palenque, Estado de Chiapas, Mexico, 29960

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Staying at Chan-Kah Resort Village is a good choice when you are visiting Palenque. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Chan-Kah Resort Village

KM. 3 Carretera Palenque- Ruinas, Palenque, Estado de Chiapas, Mexico, 29960
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Lobby Chan-Kah Resort Village
Exterior 2 Chan-Kah Resort Village

Discover More About Chan-Kah Resort Village

General
Near Museo de Sitio Palenque

Location
Located in Palenque, Chan-Kah Resort Village is within a 5-minute drive of Palenque National Park and Palenque Archaeological Zone. This spa hotel is 1.9 mi (3.1 km) from Museo de Sitio Palenque and 3.7 mi (5.9 km) from El Panchán.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Palenque National Park - 1.2 km / 0.7 mi
Palenque Archaeological Zone - 3.1 km / 1.9 mi
Museo de Sitio Palenque - 3.1 km / 1.9 mi
El Panchán - 5.9 km / 3.7 mi
Museo Del Textil - 5.9 km / 3.7 mi
Cascadas de Roberto Barrios - 32.9 km / 20.4 mi

The preferred airport for Chan-Kah Resort Village is Palenque, Chiapas (PQM-Palenque Intl.) - 7.2 km / 4.5 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a steam room. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.

Business Facilities
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Palenque? This hotel has 12 square feet (1 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.

Dining
Enjoy a meal at Lum, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms
Make yourself at home in one of the 80 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

All facilities in Chan-Kah Resort Village

Swimming Pool Chan-Kah Resort Village
Swimming Pool
Entertainment Facility Chan-Kah Resort Village
Entertainment Facility
Common Space Chan-Kah Resort Village
Common Space
Lobby Chan-Kah Resort Village
Lobby
Accommodation Services Chan-Kah Resort Village
Accommodation Services

Family-friendly Facilities

  • Children pool

Things to Do

  • TV lounge
  • Outdoor pool
  • Garden
  • Spa
  • Steam room
  • Pool cabanas (surcharge)

Food and Drinks

  • Poolside bar
  • Breakfast

Connectivity

  • Free WiFi

General

  • Ballroom
  • Reception hall
  • Smoking area
  • Parking
  • Terrace

Accessibilty

  • Braille or raised signage

Public Facilities

  • Safety deposit box

Hotel Services

  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Conference center
  • Conference rooms
  • Computer station
  • Business center

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Chan-Kah Resort Village

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Chan-Kah Resort Village
80
Another facilities in Chan-Kah Resort Village
Children pool, TV lounge, Outdoor pool, Garden, Spa

Frequently asked question in Chan-Kah Resort Village

What are available facilities at Chan-Kah Resort Village?
There are top facilites at Chan-Kah Resort Village such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Chan-Kah Resort Village?
The standard check-in time at Chan-Kah Resort Village is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Chan-Kah Resort Village provide breakfast?
Yes, Chan-Kah Resort Village provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Chan-Kah Resort Village?
Chan-Kah Resort Village is a 3.5-star hotel.
How many rooms are available at Chan-Kah Resort Village?
Chan-Kah Resort Village has 80 rooms in total.
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More Reviews from Other Guests in Chan-Kah Resort Village

8.8
Very Good
From 884 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.8

Service and Facilites

8.6

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Traveler Reviews Chan-Kah Resort Village

Number of reviews per page
20
40
Top reviews
Olivia
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Just wow! Our stay was incredible. The grounds are so beautiful and it was like paradise! Everyone was kind and helpful. There is delicious food at the restaurant and coffee in the morning. The wildlife and rainforest is all around you and a beautiful pool! 10 out of 10 would recommend to everyone!
Ralph
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It is a treat to visit. We have been 6-7 times and it’s always wonderful! Wilson was exceptional at the front desk!
Ludmila
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We liked everything. This hotel/property is amazing. While showing some age, the rooms/cabanas are spacious and comfortable, featuring nice patios. The three interconnected pools are wonderful with massage fountain features. The restaurant food and service were good. The best part is the natural jungle that surrounds you. The insects, the mammals and the most amazing howling monkeys! Oh I miss them already. Also Starbucks station. The archeological site, most amazing, just meters away. Vert highly recommended.
Read More
Rosa Isela
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We used the pool and ate deserts at the restaurant, it was clean and the staff was friendly. The propertybis beautiful just like the oictures show. Wilson was very knowledgeable and helpful when I had questions.
Janet
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

A glamorous place - gorgeous swimming pool with fountains and beautiful rooms.
Gregory
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Loved it!
Gregory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Everyone was great.
Rikko
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The room was clean, the staff was capable and efficient, the place was located on a beautiful ground, and the shower had plenty of hot water. The only thing was that no glass was provided.
Blanca
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I was charged for a towel I never received. I had to pay for it because I had signed that I received 4 pool towels and I did sign but never felt the need to count the towels since I trusted them. Anyways be careful make sure you get what you sign for. Also, The waiter we got at the restaurant took forever to bring us a menu and our drink orders.Customer service was lacking didn’t feel welcomed. It’s just not the service I expected.
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Stacey
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Nice restaurant
Stacey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Nice pool area
Janet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Our room was surrounded by the beautiful rain forest. In the mornings we heard and saw monkeys in the trees. The room was very clean, the bathroom was spacious, and the shower was nice & hot. Very good air conditioning too. We appreciated the relaxing patio. Staff was very friendly. The pool area was marvelous.
JOSE
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nature
Hilda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Fantastic resort, slept with the windows open to hear the animals. Loved every minute of our stay
Valerie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

We loved everything about it! The grounds are lovely, the rooms are clean, quiet and comfortable. The pool is awesome, and the food is really good. It us a lovely spot in thr midfle if the jungle. The hiwler monkeys are the best.
Gerardo
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Exelente
Xochitl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Super nice 😃👍
rosa
icon-with Partner
with Partner
8.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant.
NIAN
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks.
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Diego
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Beautiful and perfect to visit Palenque. Everything was fine.
Number of reviews per page
20
40

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Exterior 4 Chan-Kah Resort Village

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.