City Express by Marriott Chetumal

Hotels
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8.4
/10
Very Good
1,010 reviews

What Guests Say About Their Stay

Ernest

10.0
/ 10
Staff at check-in It was professional It was quick And we got coffee Thank you

clement

10.0
/ 10
The girls on the front desk, Dana and another one who has a Maya name, they are absolutely the best… Place was nice and clean, good breakfast.

Marifer

10.0
/ 10
The hotel was very clean and at a great price! Amazing customer service all around. Housekeeping does a phenomenal job keeping everything spotless, and the receptionists are so kind and helpful. The breakfast is delicious (and included!) — they seriously need a tip jar because it’s that good. Definitely staying here again next time I’m in Chetumal! 🙌
In the Area
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Av. Insurgentes Km. 5.025, Quintana Roo, Chetumal, Estado de Yucatán, Mexico, 77084

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at City Express by Marriott Chetumal is a good choice when you are visiting Chetumal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around City Express by Marriott Chetumal

Av. Insurgentes Km. 5.025, Quintana Roo, Chetumal, Estado de Yucatán, Mexico, 77084
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Lobby City Express by Marriott Chetumal
Lobby 2 City Express by Marriott Chetumal

Discover More About City Express by Marriott Chetumal

Location


Staying at City Express by Marriott Chetumal is a good choice when you are visiting Chetumal.

About City Express by Marriott Chetumal

From business event to corporate gathering, City Express by Marriott Chetumal provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at City Express by Marriott Chetumal.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

City Express by Marriott Chetumal is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, City Express by Marriott Chetumal is the right place to stay.

All facilities in City Express by Marriott Chetumal

Swimming Pool City Express by Marriott Chetumal
Swimming Pool
Fitness Center City Express by Marriott Chetumal
Fitness Center
Functional Hall City Express by Marriott Chetumal
Functional Hall
Lobby City Express by Marriott Chetumal
Lobby
Accommodation Services City Express by Marriott Chetumal
Accommodation Services

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Things to Do

  • Outdoor pool
  • Pool sun loungers

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Business facilities
  • Business facilities

Food and Drinks

  • Breakfast

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in City Express by Marriott Chetumal

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 13:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at City Express by Marriott Chetumal
109
Number of floors in City Express by Marriott Chetumal
6
Another facilities in City Express by Marriott Chetumal
Smoke-free area, Safety deposit box, Coffee/tea in lobby, Laundry service, Luggage storage

Frequently asked question in City Express by Marriott Chetumal

What are available facilities at City Express by Marriott Chetumal?
There are top facilites at City Express by Marriott Chetumal such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at City Express by Marriott Chetumal?
The standard check-in time at City Express by Marriott Chetumal is starting from 15:00 - 00:00 while the latest check-out time is at Before 13:00
Does City Express by Marriott Chetumal provide breakfast?
Yes, City Express by Marriott Chetumal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of City Express by Marriott Chetumal?
City Express by Marriott Chetumal is a 3.0-star hotel.
How many floors does City Express by Marriott Chetumal have?
City Express by Marriott Chetumal has 6 floors.
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More Reviews from Other Guests in City Express by Marriott Chetumal

8.4
Very Good
From 1,010 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews City Express by Marriott Chetumal

Number of reviews per page
20
40
Top reviews
Marlon
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean and quiet.
Marcelo
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was good. Clean rooms. Good Service
Marybeth
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Convenient location. Rooms were clean, staff was friendly and helpful, and rate included breakfast.
Bharti
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location is good clean room friendly staff
Deepak
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All things were very excellent
Chris
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean and basic , good location for shopping
Bernhard
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very good.
Steven
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room, could use a little love based on being a high end chain hotel. Location was convenient to shopping and food. There is NOT an airport shuttle as offered on Expedia. UBER available, but you can’t schedule the night before. Overall good place to crash before a flight.
Omar
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean Room
Omar
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room
Nizar
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean Room
carlos alberto
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

great all
carlos alberto
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

alll great
Miguel
icon-with Friends
with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was basic . Flat old small pillows and shower was small and tiny Sink faucet was not working well Old worn out chairs in the room Charging port not working Room was poor quality
Angelique
icon-with Friends
with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was pretty basic but clean. The towels had stains and were dingy. The water in the shower drained really slow and pooled quickly. The breakfast was okay, coffee was good.
Willie
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I’m good
Doreen
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Receptionist was nice and room clean
Kelli
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Clean room, comfortable beds
John
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean, comfortable room. Plenty of hot water. Convenient location to mall and train station. Breakfast was just OK. Furnishings were well worn and stained in public areas. Air was musty throughout hotel.
Luis A
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Good service
Number of reviews per page
20
40

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Lobby 4 City Express by Marriott Chetumal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,010 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews City Express by Marriott Chetumal

Number of reviews per page
20
40
Top reviews
Marlon
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean and quiet.
Marcelo
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was good. Clean rooms. Good Service
Marybeth
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Convenient location. Rooms were clean, staff was friendly and helpful, and rate included breakfast.
Bharti
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location is good clean room friendly staff
Deepak
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All things were very excellent
Chris
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean and basic , good location for shopping
Bernhard
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very good.
Steven
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room, could use a little love based on being a high end chain hotel. Location was convenient to shopping and food. There is NOT an airport shuttle as offered on Expedia. UBER available, but you can’t schedule the night before. Overall good place to crash before a flight.
Omar
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean Room
Omar
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room
Nizar
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean Room
carlos alberto
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

great all
carlos alberto
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

alll great
Miguel
icon-with Friends
with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was basic . Flat old small pillows and shower was small and tiny Sink faucet was not working well Old worn out chairs in the room Charging port not working Room was poor quality
Angelique
icon-with Friends
with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was pretty basic but clean. The towels had stains and were dingy. The water in the shower drained really slow and pooled quickly. The breakfast was okay, coffee was good.
Willie
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I’m good
Doreen
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Receptionist was nice and room clean
Kelli
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Clean room, comfortable beds
John
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean, comfortable room. Plenty of hot water. Convenient location to mall and train station. Breakfast was just OK. Furnishings were well worn and stained in public areas. Air was musty throughout hotel.
Luis A
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Good service
Number of reviews per page
20
40