What do past guests say about Gran Hotel Diligencias?

Gran Hotel Diligencias is well-known for its Room Comfort, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Gran Hotel Diligencias

Name: Gran Hotel Diligencias
Address: 1115 Independence Avenue Downtown, Veracruz, Estado de Veracruz-Llave, Mexico, 91700, 1115 Independence Avenue Downtown, Estado de Veracruz-Llave, 91700, Mexico
Rating: 8.4

Hotels

8.4

/10

Very Good

1,001 reviews

What Guests Say About Their Stay

Jean

10.0

/ 10

Nice large rooms, comfortable beds. Good swimming pool and fitness room with sauna. Good location.

Luis

10.0

/ 10

Un hotel muy lindo,la gente del hotel muy amables..comida muy rica.muy recomendado..

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Nathan

10.0

/ 10

Walking distance to the boulevard and every good restaurant in town. The perfect place to stay when entaining friends and family.

In the Area

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1115 Independence Avenue Downtown, Veracruz, Estado de Veracruz-Llave, Mexico, 91700

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

Gran Hotel Diligencias is located in area / city Veracruz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Gran Hotel Diligencias

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What's around Gran Hotel Diligencias

1115 Independence Avenue Downtown, Veracruz, Estado de Veracruz-Llave, Mexico, 91700

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General

Near Malecón de Veracruz

Location

With a stay at Gran Hotel Diligencias in Veracruz (Old Town Veracruz), you'll be steps from Veracruz Cathedral and 4 minutes by foot from Veracruz Harbour. This spa hotel is 0.5 mi (0.8 km) from Flea Market and 0.6 mi (1 km) from City Museum.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Zócalo - 0.1 km / 0.1 mi
Veracruz Cathedral - 0.1 km / 0.1 mi
Fototeca - 0.1 km / 0.1 mi
Cascada el Encanto - 0.2 km / 0.1 mi
Palacio Municipal - 0.2 km / 0.1 mi
Veracruz Harbour - 0.3 km / 0.2 mi
Flea Market - 0.3 km / 0.2 mi
Malecón de Veracruz - 0.4 km / 0.3 mi
Museo de la Ciudad de Veracruz - 0.5 km / 0.3 mi
Naval Historical Museum - 0.5 km / 0.3 mi
City Museum - 0.5 km / 0.3 mi
Monument to the Veracruz Heros - 0.7 km / 0.4 mi
Parque Zamora - 0.7 km / 0.4 mi
Centro Cultural Atarazanas - 0.7 km / 0.4 mi
Teatro de la Reforma - 0.7 km / 0.4 mi

The nearest major airport is General Heriberto Jara Intl. Airport (VER) - 10.8 km / 6.7 mi

Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Business Facilities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Dining

Satisfy your appetite for lunch at Mariscos Villarica, a bar/lounge which specializes in Spanish cuisine, or stay in and take advantage of the room service (during limited hours).

Rooms

Stay in one of 121 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

All facilities in Gran Hotel Diligencias

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Laundry service
Newspaper in lobby
Luggage storage
Porter
Multilingual staff
24-hour Receptionist

Things to Do

Outdoor pool
Spa
Health club
Sauna
Steam room

General

Banquet
Parking
Terrace

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Business Facilities

Meeting rooms
Business facilities
Conference rooms

Transportation

Airport transfer
Valet parking

Food and Drinks

Snack bar

Connectivity

Free WiFi

Accessibilty

Accessible parking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Gran Hotel Diligencias

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 13:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, LGBTQIA+ friendly, No cribs (infant beds) available, Essential workers only - NO

Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 13:00
Available rooms at Gran Hotel Diligencias	121
Another facilities in Gran Hotel Diligencias	Laundry service, Newspaper in lobby, Luggage storage, Porter, Multilingual staff

Frequently asked question in Gran Hotel Diligencias

What are available facilities at Gran Hotel Diligencias?

There are top facilites at Gran Hotel Diligencias such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Gran Hotel Diligencias?

The standard check-in time at Gran Hotel Diligencias is starting from From 15:00 while the latest check-out time is at Before 13:00

What is the star rating of Gran Hotel Diligencias?

Gran Hotel Diligencias is a 4.0-star hotel.

How many rooms are available at Gran Hotel Diligencias?

Gran Hotel Diligencias has 121 rooms in total.

Does Gran Hotel Diligencias provide airport transfer?

Yes, Gran Hotel Diligencias provides airport transfer upon request. Please contact the hotel directly for more information.

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More Reviews from Other Guests in Gran Hotel Diligencias

Overall Ratings & Reviews Gran Hotel Diligencias

Other sources (1,001)

8.4

Very Good

From 1,001 reviews

Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.6

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Traveler Reviews Gran Hotel Diligencias

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Top reviews

Luis David

Business and Leisure Family

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Pros: Clean, with nice old-style furniture in good condition. Excellent location if you are okay with not staying near the beach. Tons of restaurants (check reviews before going), live music, handicraft stores, the famous Güero Güera ice cream shops, La Parroquia restaurants, local shoe stores, and more. Gentle and helpful staff, although some do not speak English. Close to the Malecón, tourist two-story open bus rides, the Marines Museum, and many historical buildings. Cons: Outdoor live music can be annoying late at night. If you need a safe, make sure you request a room with a working one, and double-check that it is securely attached to the wall when you arrive. Far from the nicest beaches.

Marcelo

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean rooms, friendly staff and great location!

CARLOS

Leisure Family

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Las instalaciones están muy descuidadas y por la noche prenden una planta de emergencia que hace mucho ruido y el aire acondicionado enfría mucho a 18° y no hay manera de bajar la temperatura más que apagándolo.

Ricardo

Leisure with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Enjoyed the stay!

Jean

with Partner

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Nice large rooms, comfortable beds. Good swimming pool and fitness room with sauna. Good location.

Jean

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Towels weren’t exactly white but location and service were excellent!

Tammy

with Partner

8.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Nice staff

Alma Leticia Lopez

Leisure

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Great location. Rooms are dated. Comfortable stay.

Rory

Leisure with Partner

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

The staff was friendly and helpful, especially at the end of our 3-night stay by arranging our early morning taxi to the airport. The room was clean and large with a table and two chairs, and a king-sized bed. The hotel is right on the main square (el zocalo) so we could go out and hear live music and see dances. Unfortunately, as with many old buildings, there was an awful smell of the sewer emanating from the bathroom. It seemed to be strongest in the morning. But, short of knocking the beautiful hotel down and rebuilding, there is probably very little that be done to improve the smell.

Susan

Leisure

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Great location, right on the zocolo. Super friendly, helpful staff.

David

2.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Staff

Pedro

Leisure with Friends

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Nice rooms and service.

Vicente

Leisure with Partner

8.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Good hotel. GREAT Location except for the music out front. But it didnt bother me much. Room had a lot of space. But, if you have respiratory issues shud reconsider. Our room had mold. But as experiences go. I was comfortable. Thanks Gran hotel Diligencias:)

Efrain

Friends and Family Family

6.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Room was clean but worn. Okay for overnight stay which is what I utilized it for. The lobby was clean, but the carpets in the room floors should be replaced and were not vacuumed. Outside bar was good. I would stay there again because I liked the location in the heart of the city; will look for other accommodations also.

miguel

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Muy bueno

Ryvkah

Leisure with Partner

6.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

The property has an understated charm of years past. I’ve stayed there numerous times. Unfortunately, this time the room was disgustingly worn and dirty. We were in room 411 and it needed a deep cleaning. The bathroom was grotesque! I was hesitant to even shower. I hope, improvements are forthcoming to bring back the charm it once had!

Luis

Business and Leisure Family

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Un hotel muy lindo,la gente del hotel muy amables..comida muy rica.muy recomendado..

Grecia

Leisure Family

8.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

I’ve lived and stayed at this hotel since 1979. It is sad to see how run down the place is. It needs attention. However, the staff is amazing, it is clean and safe.

Ricardo

Leisure with Partner

8.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Staff very friendly

Oscar

Leisure Family

6.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

The property was in a excellent location but the floors and bathroom needs more attention

Number of reviews per page

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