How many rooms are available at Hotel Cielo?

Hotel Cielo has 18 rooms in total.

Does Hotel Cielo provide parking?

Yes, Hotel Cielo provides parking. Please confirm details directly with the hotel.

Does Hotel Cielo provide airport transfer?

Yes, Hotel Cielo provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Hotel Cielo?

Hotel Cielo is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Cielo

Name: Hotel Cielo
Address: Calle 4norte s/n entre 5ta y 10av - Col, Solidaridad, Estado de Quintana Roo, Mexico, 77710, Calle 4norte s/n entre 5ta y 10av - Col, Estado de Quintana Roo, 77710, Mexico
Rating: 8.8

Hotels

8.8

/10

Very Good

354 reviews

What Guests Say About Their Stay

Liane

10.0

/ 10

Awesome boutique hotel. Very friendly and helpful staff. Location is perfect and I will definitely be going back.

Susan

10.0

/ 10

I enjoyed my stay at Hotel Cielo. It's a great location with a comfy room and excellent service. The dining is fantastic! A truly unique hotel with beautiful views from the roof top terrace; they don't make them like this anymore, beautifully built! Would recommend without hesitation.

Kristen

10.0

/ 10

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

In the Area

See Map

Calle 4norte s/n entre 5ta y 10av - Col, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Hotel Cielo is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Cielo

Now you can enjoy more benefits, including the option to pay near your stay date!

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What's around Hotel Cielo

Calle 4norte s/n entre 5ta y 10av - Col, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Discover More Places

Discover More About Hotel Cielo

General

Near Playa del Carmen Main Beach

Location

With a stay at Hotel Cielo, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.3 mi (0.4 km) from Playa del Carmen Maritime Terminal and 0.7 mi (1.1 km) from Mamitas Beach.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Chabad Playa del Carmen - 0.2 km / 0.1 mi
Playa del Carmen Main Beach - 0.2 km / 0.1 mi
Founders Park - 0.2 km / 0.1 mi
Frida Kahlo Museum - 0.3 km / 0.2 mi
Mercado Playa del Carmen - 0.3 km / 0.2 mi
Portal Maya - 0.4 km / 0.2 mi
3D Museum of Wonders - 0.4 km / 0.2 mi
Playacar Beach - 0.4 km / 0.3 mi
Playa del Carmen Maritime Terminal - 0.4 km / 0.3 mi
Central Square - 0.5 km / 0.3 mi
Calle 12 - 0.5 km / 0.3 mi
Paseo del Carmen - 0.5 km / 0.3 mi
Calle Corazón - 0.5 km / 0.3 mi
Plaza Paraiso - 0.6 km / 0.4 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.3 km / 21.9 mi
Cancun Intl. Airport (CUN) - 56.7 km / 35.2 mi

The preferred airport for Hotel Cielo is Cancun Intl. Airport (CUN).

Facilities

Pamper yourself with onsite massages or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carboncitos, or stay in and take advantage of the room service. Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 11:30 AM for a fee.

Rooms

Make yourself at home in one of the 18 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in Hotel Cielo

Entertainment Facility

Common Space

Lobby

Accommodation Services

Exterior

Hotel Services

Luggage storage
Multilingual staff
24-hour Receptionist
Concierge

Things to Do

Beach umbrella
Beach towel
Spa

General

Banquet
Rooftop terrace
Terrace

Transportation

Area shuttle
Airport transfer

Public Facilities

Smoke-free area
Safety deposit box

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accommodation Policy & General Information in Hotel Cielo

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: MXN 500 per accommodation, per stay

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, No cribs (infant beds) available, No rollaway/extra beds available, By ocean, Beach nearby, Noise-free rooms not guaranteed, Contactless check-in is available, No elevators

Fee for cooked-to-order breakfast: approximately MXN 290.00 to 350 for adults, and MXN 150.00 to 300 for children
Airport shuttle fee: MXN 2999.99 per vehicle (roundtrip, maximum occupancy 4)
Airport shuttle fee per child: MXN 2999.99 (roundtrip), (up to 11 years old)
Nearby parking fee: MXN 250 per day (3281 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Cielo	18
Number of floors in Hotel Cielo	3
Another facilities in Hotel Cielo	Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge, Beach umbrella

Frequently asked question in Hotel Cielo

What are available facilities at Hotel Cielo?

There are top facilites at Hotel Cielo such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Cielo?

The standard check-in time at Hotel Cielo is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Hotel Cielo provide breakfast?

Yes, Hotel Cielo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Cielo?

Hotel Cielo is a 3.5-star hotel.

How many floors does Hotel Cielo have?

Hotel Cielo has 3 floors.

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More Reviews from Other Guests in Hotel Cielo

Overall Ratings & Reviews Hotel Cielo

Other sources (354)

8.8

Very Good

From 354 reviews

Cleanliness

9.2

Room Comfort

8.2

Location

9.4

Service and Facilites

9.2

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Traveler Reviews Hotel Cielo

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Top reviews

ryan

Family

8.0

/10

Reviewed 13 week(s) ago

Kristen

with Partner

10.0

/10

Reviewed 19 week(s) ago

It is great one block to the beach! It is safe! Close to stores and restaurants!

Liliana

10.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Awesome & location was great! Will come back!

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.